5/5 Victoria H. 1 year ago on Google
It
is
excellent.
The
service
and
room
is
on
par
with
5
star
hotels
except
the
front
desk
is
not
staffed
24/7.
The
room
is
very
clean
with
well-equipped
amenities.
The
bathroom
(in
the
emerald
suite)
is
luxurious
with
a
big
nice
Cielo
bathtub.
The
breakfast
options
are
plentiful
including
some
delicious
homemade
items.
And
the
ladies
staffing
the
breakfast
are
very
helpful
and
would
provide
you
with
freshly
made
caffe/cappuccino
etc.
The
location
is
very
convenient
and
safe
-
I
had
late
dinners
and
didn't
get
back
till
close
to
midnight
every
night
and
the
street
was
safe
to
walk
alone.
Gisella
was
very
helpful
on
the
first
day
(I
guess
she
maybe
went
on
PTO
for
the
later
days)
-
she
came
to
the
elevator
to
help
me
with
my
luggage,
gave
excellent
recommendations
on
places
to
go,
provided
me
with
a
welcome
drink
and
snack,
and
called
some
restaurants
immediately
to
help
me
with
dinner
reservation.
It
is
a
wonderful
experience
and
I
will
definitely
stay
again
when
I
am
back
to
Napoli.