AAA Manhattan image

AAA Manhattan

Travel agency Insurance agency Auto insurance agency

One of the Most Reviewed Travel agencies in New York


Address

1881 Broadway, New York, NY 10023

Website

www.aaa.com

Contact

(212) 586-1723

Rating on Google Maps

4.60 (490 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 AM to 5 PM
  • Saturday: 9 AM to 2 PM
  • Sunday: Closed
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: minutes (21) international (19) service (19) license (15) permit (15) photos (12) efficient (11) staff (11) experience (9) time (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melissa M. 11 months ago on Google • 30 reviews
    Went to get an international driver's license for my vacation to Portugal and it took about 30 minutes from walking through the door to exiting. I didn't see that it was clearly stated on the website or application, but you don't have to bring photos since you can get them taken on site. Service was quick and friendly.
    8 people found this review helpful 👍

  • 5/5 Andrew W. 1 year ago on Google • 185 reviews
    Super easy to find, in and out in under 10 minutes for an international driving permit (IDP) on a weekday morning. Having forms and pictures done early helps expedite it, but they also have it in store for $15 (non member cost), less if you’re a member, if you don’t have it in advance.
    5 people found this review helpful 👍

  • 5/5 Alisa S. 2 years ago on Google
    Very friendly and efficient staffs. I came in to apply for the international driving permit, they can take passport photo for you as well. You also get discount rate for basic insurance coverage. In less then 10 mins, I was out with my permit! Great experience!
    5 people found this review helpful 👍

  • 5/5 Anthony M. 3 months ago on Google • 2572 reviews New
    Beyond good service, I cannot say enough good things about this place. Professional, fast, clean. Takes less than 15 minutes to get an international driver's permit and some AAA memberships include it for free.

  • 5/5 Brigitta D. 1 year ago on Google
    I got in trouble in Manhattan. Water temperature went up in my car then I just pulled over and stopped the car, because was very overheated. I called AAA right away. City was crazy not just a hot day, big traffic everywhere. But the help arrived in 30 min and took us to the car repair where we use to take the car to Brooklyn! (I’m glad the problem was just a fan) Service was fast friendly and professional! I’m so happy and keep continue with AAA! I was lucky today my membership almost expired! Towing included so the service was free! But many other things included! Membership what I have it’s worth every penny for the full the year I paid $94 (there are cheaper package too ) it’s all up to you… Also you can get discount when traveling some hotels already did give great deal when they seen my card ! Always keep it in my wallet! International driving license $20 if you need one! Lots of benefits. Thanks AAA you are my AAAngel!
    4 people found this review helpful 👍

  • 5/5 Janelle L. 3 months ago on Google • 406 reviews New
    Very professional and helpful. In and out quickly too. Went to get an international driver's permit and I had a difficult time finding somewhere to get passport photos taken beforehand only to learn that they could have done it inhouse for $15. I highly recommend this place.
    3 people found this review helpful 👍

  • 5/5 B E. 1 year ago on Google • 300 reviews
    So easy and fast here. When I arrived on an weekday afternoon, only one other person was here. I’m not a member so $15 for passport photos is not bad. No need for appointments. Professional, clean and took only about 10 min for photos. I highly recommend this place.
    3 people found this review helpful 👍

  • 5/5 Anna Carolina S. 1 year ago on Google
    Amazing! They were able to take my passport photos I needed for a travel visa, and give me my international driver's permit in 30 minutes. And they had me go to the bathroom and wipe down my face (it was 100 degrees that day, NYers know what I mean) so my photos looked nice. Would recommend 💯
    3 people found this review helpful 👍

  • 5/5 Lauren C. 7 months ago on Google
    In and out in 10 minutes for international drivers permit. Staff was friendly and helpful. You don’t need an appointment. They’ll take your photo (for a small fee), so all you need is your drivers license. You can fill out the application before or when you get there. Thanks AAA!
    3 people found this review helpful 👍

  • 5/5 ESB N. 6 months ago on Google • 978 reviews
    Excellent service from pleasant representatives in a clean, well organized and bright environment. I was in and out of there in about 10 minutes. Easy breezy. Having said that, I think the whole IDP system is a scam that should be stopped or at the very least provided at a much lower cost.
    1 person found this review helpful 👍

  • 5/5 Logan L. 1 year ago on Google
    I was in and out within five minutes for an international driving permit. Totally unexpected. Super efficient and friendly staff. I watched them take and process passport photos in less than half the time it takes a drugstore to do the same. I was told they offer standard DMV services too, so I plan to come back for those in the future.
    2 people found this review helpful 👍

  • 5/5 Bella S. 2 years ago on Google
    I have never visited a DMV site that was so professional and respectful! I was in there less than five minutes. Ms. Ortiz was so kind, quick, and knowledgeable. The establishment was clean and everyone looked happy to be there. I'm am truly happy that I am a AAA member!
    2 people found this review helpful 👍

  • 5/5 Tom W. 2 months ago on Google • 911 reviews New
    Great service...nice folks

  • 5/5 Mila B. 2 months ago on Google • 11 reviews New
    Absolutely wonderful experience: Beautiful office, hardly any wait, courteous and professional associates, got what I needed in less than 10 minutes and was on my way. I had no idea AAA had it going on, but it does! Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Sara 8 months ago on Google
    Really great experience here! We went on Saturday around 10:30 for international drivers licenses and we were in and out in 15 minutes. The staff are friendly and helpful and make the process very easy. No appointment needed for international licenses, though you can make them for other services.
    1 person found this review helpful 👍

  • 5/5 I U. 1 year ago on Google
    So easy to get an Int’l driving permit. The staff member was kind, patient and courteous. I was out in less than 10 minutes. I wish the dmv was like this!
    1 person found this review helpful 👍

  • 4/5 Ismaila N. 3 months ago on Google • 364 reviews New
    The best

  • 5/5 Catherine W. 2 months ago on Google • 169 reviews New
    Lovely experience at this AAA. Place is so clean and nice and the employees couldn’t have been nicer. 10/10.

  • 5/5 Steve F. 2 months ago on Google • 35 reviews New
    Had a really efficient and pleasant experience getting my IDP. Super fast, very organized, and knowledgeable staff. In and out in ten minutes. Pro Tip: fill out the form beforehand online to make it light speed.

  • 5/5 Daisy G. 4 months ago on Google • 3 reviews
    Seriously one of the most seamless and fastest service experiences ever. I went on a Saturday afternoon and my whole interaction took all of 15 minutes from handing in my IDP app to walking out with it in hand. The person who helped me was pleasant and clear in her instructions. I came with an application ready but you can fill one out there, and get your photo done for an extra $15. Lovely facility and staff!

  • 5/5 Quazi E. 2 months ago on Google • 3 reviews New
    In short, it’s amazing, seamless and a time saving experience. I went for my international permit and my motorcycle permit on Saturday afternoon and got out in less than 30 min where in dmv I would have to wait for 2 hours sometimes 3. I would come to this location whenever I need any DMV services. It’s amazing.

  • 5/5 Janet N. 7 months ago on Google
    Great branch but super busy because everyone is trying to get their international license. Took me about 35 mins to get mine on a Saturday at 1pm. Great customer service, and very efficient, they took photos upfront to move the line. One customer snapped at a worker for telling her they close at 2pm but I thought the worker was pretty polite and nice about it. 🤷‍♀️ maybe come earlier next time.

  • 5/5 Mays A. 8 months ago on Google
    International driver license I have requested very professional, fast service highly recommend it. If you wanna skip the line,mail in the form with the requirements Call to make sure they have your application. Go pick it up. You don’t have to wait on the line.

  • 4/5 Tom B. 2 years ago on Google
    The woman behind the counter was very helpful and efficient. Great customer service and lots of space to sit w whole family while I took my pics for Int’l. DL.

  • 5/5 Angelique 7 months ago on Google
    Came to get an international driver's license but not a member. We were seen right away and because we already had forms filled out and the required photos we were out of there within 15 minutes on a Saturday morning. Not a bad place to wait if you did need to take time to do something with DMV or whatnot. Very central location too.

  • 4/5 Melissa B. 1 year ago on Google
    We were able to get our international drivers permit within 30 minutes. Well staffed and organized.

  • 5/5 Al R. 1 year ago on Google
    International drivers license to DMV services. All types of discounts with AAA membership. Don't have to wait long to see staff.

  • 1/5 MÓNICA V. 1 year ago on Google
    The worst experience of my life. A whole winter night I have spent alone in my car far from my house because of these inept. Tonight while in Jersey City (NJ) one of the tires has flattened, I called the first time at 1:20 am and after waiting for more than an hour I called again and they told me they would arrive at 3: 30 a.m. At 3:30 am no one came to help me, so I called again and this time a rather rude advisor left me waiting for more than 30 minutes in line without giving me any help, I called again almost at 4:00 am and They told me that the service had been cancelled, which at no time was I informed. At that time I have programmed a new service which they told me would come to my aid before 5:30 in the morning, but after a few minutes I received a new call informing me that they could not come until after 8: 00 am and you would have to call again to request the service. This is absolutely unacceptable

  • 5/5 Anthony C. 2 years ago on Google
    Fast, efficient service from knowledgeable staff.

  • 5/5 Michael A. 2 years ago on Google
    Amazing service - super nice staff. Highly recommend this new location

  • 5/5 Yamil V. 2 years ago on Google
    Came to get an International Drivers Permit and wow the service here was simply amazing. The staff and was great and service was amazing and very proffesional. I found out about services that I never knew they offered but because of their service, now I am planning to enroll. This is definitely an awesome experience. Great job.

  • 5/5 Stefanie S. 2 years ago on Google
    Got my Real ID here, efficient, professional.

  • 5/5 Melissa R. 2 years ago on Google
    Beautiful and immaculately clean space with a very friendly staff. I made an appointment and came in for a real id upgrade and it was super efficient and easy.

  • 5/5 X. Gary X. 2 years ago on Google
    Nice and bright new lobby. Friendly and efficient staff. I was in and out with my international driver license (including photos onsite) in 15 minutes.

  • 5/5 Mike D. 2 years ago on Google
    If you are a AAA member?, then there is no need to go to the SLOW MOVING DMV department to renew your soon to be expired NYC license. Yes, AAA is serving anyone who needs to renew their license, and they will only take about 30 minutes to process it. You do need to bring in some proof of residence and ids.... like a passport, your Social Security card, recent home Bill's, like coned electric bill, or any recent proof of residence you might get by mail. If you are a veteran from the arm services? then bring your DD-214. And that should do, but always call them just incase they might want you make a n appointment or you might need other documents?.

  • 5/5 Atsushi Y. 2 years ago on Google
    They renovated the place and now no need to go upstair. Very efficient service for issuing international driving license.

  • 1/5 Dolly L. 2 years ago on Google
    Got stuck renewing my licence (apparently had to contact the DMV). Asked me to wait 1.5 hours, then promised to call back but never did. No idea what the issue was, DMV at 30th St renewed it fast and appointment was easy. This location has several seniors changing money. There's so many fees. Credit/debit cards are often no fee. Check the rate and fees.

  • 5/5 Adonna F. 1 year ago on Google
    Definitely very happy they pick me up . whomever picked up the order , I had to wait from 11:30 a.m. to 3:30 p.m. they did let me know in advance it will take that long. and I had no choice to say okay. and the gentleman that pick up my car , was very alert very kind very gentleman very very respectful and very professional!.. Not his Fault for the 4 hrs wait! They should sent someone from NYC . not CT. I felt bad for him . he had to drive all the way from Bridgport to NYC😞and than a n back to ct😞.

  • 5/5 Sibel A. 1 year ago on Google
    Awesome! Very efficient and fast. 15 dollars for biometric pic (if you dont have one). Went there for my international drivers permit. It’s valid for a year after the date they put on the cover. Note: you have to carry your drivers license around together with the intl permit

  • 5/5 William Z. 1 year ago on Google
    I've been here once to get an IDP and it was a really smooth and professional process. As long as you have a driver's license they can do the rest. I think it's $15 to get the two passport sized photos + the application fee.

  • 5/5 Dariusz G. 1 year ago on Google
    Quick service. Competent people. Great attitude. Pleasure to go there. Line goes fast. I did the IDP - it was only $20.00. I rate them at AAA.

  • 5/5 Carlos V. 1 year ago on Google
    Went and got an international driver's license (like everyone else there). It was super quick and on the spot. In and out in ten mins. If you didn't prefill the form, you can get one there. Recommend going right when they open

  • 5/5 Runako T. 1 year ago on Google
    Fast and clear service, they made a slight error on my permit and corrected it ASAP as soon as I walked back in a couple hours later. I'd have an AAA membership if they were motorcycle friendly.

  • 5/5 David T. 1 year ago on Google
    Replaced my Driver's License is like 15 minutes. It was a breeze. No more DMV and all the odd balls in there while taking hours. BuBye DMV.

  • 5/5 Brett G. 1 year ago on Google
    The fact that you can accomplish DMV activities here without going to the actual DMV is worth the annual membership fees for sure!

  • 5/5 Ivan C. 1 year ago on Google
    I am elite member, very nice people I was in and out .. not like DMV ...anyway that's another topic. ;-)

  • 5/5 Rachel L. 2 months ago on Google • 2 reviews New
    Best experience for getting an international drivers license! Application at the door, passport photos onsite, you’re in and out in under 15-20 minutes! 🥳


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