This location is permanently closed.
Famous Footwear image

Famous Footwear

Shoe store

Chain store offering a wide variety of brand-name shoes at discounted prices. People often mention shoes, store, boots, pair, great, location,


Address

26101 Great Northern Shop Center, North Olmsted, OH 44070

Contact

(440) 788-4167

Price rating

$ $$$

Rating on Google Maps

4.00 (123 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: shoes (22) store (10) boots (10) pair (7) great (6) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Iosif Caza (Iosif Caza J. 1 year ago on Google
    I'm not sure where to begin with this complaint... well, I originally started this "review" a couple of weeks ago. So when I ran across this unfinished post, it reminded me of why I started it in the first place. I was at Lowes, next door picking up some paint for a sidejob & while waiting on the paint to be mixed I ran out to my car and saw the shoe store nearby, so I headed over to Famous Footwear hoping to find some affordable shoes that were comfortable, light-weight and durable. The day had been coming along great so I was in a great mood, little did I know that was all about to change. I greeted the employees as I walked inside & began walking through the store looking at shoes. I don't remember if they responded to my greeting, but what I do remember, is the way they looked at me when they asked me if I needed any help after I had been walking around the store for some time. Being that my shoes and clothing were well worn and covered in paint, glue, etc... nonetheless, I asked if they had any cheap shoes or anything on sale & the employee behind the register laughed out loud and told me to go to Wal-Mart because they don't have cheap shoes. I continued to ask if they had a clearance section, not wanting to show that I had been offended but that didn't work because the employee continued with her arrogant and disrespectful comments which led to me asking for the employees name and exiting the store. Since a few weeks has passed since this incident I forgot her name but I will never shop here again! I still cannot believe at how rude they acted and what they said.
    2 people found this review helpful 👍

  • 1/5 i n. 3 years ago on Google
    I loved this place but recently I went in with my husband and my kids and my nephew. A Pretty large group I guess. 3 of us were on the phone correcting a mess up of airline tickets. The 2 women that were working there that day huddled and started following us around! Like why? Is it because we were not white? I mean is being on the phone illegal in stores? I can’t think of anything else??? I don’t know why I didn’t react to them. I was too busy correcting flights but that was extremely rude and unprofessional!!!!
    1 person found this review helpful 👍

  • 1/5 Wally A. 2 years ago on Google
    Went to buy sneakers and a skinny white lady comes to my aisle and fixes some boxes that i touched and i said im sorry for that and she looked at me and totally ignored me. Never buying from this location and you know what im gonna buy on amazon done deal.
    1 person found this review helpful 👍

  • 1/5 Mark O. 1 year ago on Google
    Went to enter your North Olmsted location at 6:56pm. and this location was already locked up and seemed locked for a little bit prior to our arrival. You close at 7pm. It's back to school season, a time that you should want to be available for customers willing to give you money. If you don't want paying customers in your store after 7pm then close earlier. Avon location is open till 9pm. Doesn't make a lot of sense but whatever. Garbage work ethic for the North Olmsted location. Wasted my time, gas and effort.
    1 person found this review helpful 👍

  • 5/5 Georgie M. 1 year ago on Google
    Well it was my first time shopping at Store and location. I had the pleasure of meeting Teri who was friendly and kind to assist me.
    1 person found this review helpful 👍

  • 1/5 Carley M. 1 year ago on Google
    Drove all the way out here to find out it’s closed down for good
    1 person found this review helpful 👍

  • 5/5 Kyle S. 2 years ago on Google
    Store was clean and everyone was wearing masks. Was able to find some nice work boots that fit me perfectly.

  • 5/5 Traveling B. 3 years ago on Google
    I always come here to try on shoes and to buy. I definitely trust this place over ordering on Amazon. They have quality products here. I also love the clearance section of shoes. They offer socks and inserts too. Along with some back packs and masks.

  • 5/5 Francis H. 2 years ago on Google
    Great shoes at a great price with a great selection. The staff is friendly and helpful. ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Judi C. 3 years ago on Google
    Found exactly what we needed. We're able to try on in store. Masks and social distancing required. Cashier was extremely helpful and courteous. Will shop here again and recommend.

  • 4/5 Shannon R. 13 years ago on Google
    I needed a pair of shoes specifically for treadmill use or cross training as part of my new fitness goals. I told the store manager my foot issues (overpronating) and my budget, and he went to work. He lined up several pairs in my size and let -me- make the decisions - in other words he didn't try to pressure me into buying the higher end shoes. Oddly enough, I wound up buying the ones he'd selected first, a pair of great Nike's for around $60. Seems like a very honest place with great selection,

  • 2/5 HLS G. 4 years ago on Google
    Recently I needed to buy my toddler shoes, which is never fun. I pregnant waddle into the store and take advantage of the bogo half off. The toddler shoes are $55, but it's not a terrible deal once I grab a similarly priced pair of mom boots. Upon check out the mom boots were placed in the wrong spot and end up being the wrong size. No problem though - we order the right size to my house, they are to be delivered at no extra cost and all in all I spend $97 for two pairs of shoes. three days later the mom boots arrive and are too tight - by alot. I typically order boots a little bigger but due to the furry insides the extra half size isn't cutting it. No problem right? So the next day I take the shoes back to the store. Let us pause and mention that I am noticeably pregnant and I have an 8 year old and 20 month old with me - so I don't love the extra run around. While in the store I grab a similarly priced pair of boots because they don't have first pair stocked. I quickly run to the counter and hope to swap out the boots I bought for the boots that do fit. Well the promotion for bogo half off has expired and they have no option but to refund half of what the shoes cost me . So instead of $97 for two pairs I am now spending $60 for toddler shoes. Super frustrating. They offer me to return both pairs for a full refund, but at this point the toddler is wearing the shoes and they only have bogo on their clearance, which does me no good because his shoes were full price. Otherwise she wants to order another pair of the original mom boots to be mailed to my house.... again. Which at this point wasn't worth the risk of them not fitting and having to repeat this endeavor. Long story short, it was stressful and the options that were presented were not helpful. Also, the supervisor had one drawer open so while the cashier and I are talking about the options the supervisor asks me to step aside. Im carrying a toddler, the original shoes, the new shoe options, a diaper bag, my coat, and I have a nosey 8 year old creeping in, so sure please allow grab ALL MY BELONGINGS and step out of the next guests way so they can ring them up and then allow me to return to the position. It was just a terrible shopping experience that didn't take into account the inconveniences of the customer. Then, the associate and the supervisor gave me the "this is our corporate policy" rundown. Mind you the original mom boots didn't arrive until well-after the promotion expired. Typically I go to Famous Footwear because I like the selection and the bogo is pretty consistent, so you don't feel awful for spending $100. But I'm frustrated with this shopping experience and hope to never have to return, just because of the sheer inconsiderate-ness of it all.

  • 5/5 KIM HARTMAN (. 1 year ago on Google
    Nice selection of shoes. Found an awesome pair of Bear Paws for $40. Staff were friendly. Store was clean & it wasn't too crowded for a Saturday afternoon & tax free weekend.

  • 5/5 Angela L. 1 year ago on Google
    So many Nike shoes..good workout shoes


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Amenities


  • Payments
    • ✓️ Checks
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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