FIT STAR gym Frankfurt-City image

FIT STAR gym Frankfurt-City

Gym Fitness center

😠 I can't understand all the top reviews. I've been a member for three quarters of a year now and am seriously considering switching. The toilets and shower area are really not nice. The floor in the urinal area is always wet (urine?) so you don't want to put your shoes in your bag after training. The... People often mention good, contract, staff, studio, nicht, equipment, sehr, friendly, nice, people,


Address

Kurt-Schumacher-Straße 32, 60313 Frankfurt am Main, Germany

Website

www.fit-star.de

Contact

+49 69 92886930

Rating on Google Maps

4.30 (903 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: good (33) contract (26) staff (25) studio (19) nicht (18) equipment (17) sehr (17) friendly (17) nice (14) people (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Daniel F. 3 months ago on Google • 135 reviews New
    I can't understand all the top reviews. I've been a member for three quarters of a year now and am seriously considering switching. The toilets and shower area are really not nice. The floor in the urinal area is always wet (urine?) so you don't want to put your shoes in your bag after training. The toilet cubicles are also not cleaned adequately. The trash can for paper at the sink is always overflowing. In my opinion, the shower area is cleaned too rarely and the floor is never really clean. I wouldn't shower there without slippers. The floor in the changing rooms could also be swept more often. In addition, there is always rubbish lying around somewhere. Some devices are currently defective. Out of three rowing machines, only one works properly. On many devices, the seats are loose and the rubber handles slip or rotate. New equipment could be purchased for the rope towers. The pull rods are partly worn and defective, the carabiners are completely worn out and are partly missing. I either hardly see any employees or just chat at the counter. This is the truth next to all the reviews from people who have given no or only a few reviews apart from this one. Take care of the studio, invest in the equipment and cleanliness, then you won't need any fake reviews! I would also be happy to provide enough pictures... Currently 26.08. Nothing has really changed on the devices yet. Loose and broken handles also represent a safety hazard. It's a real shame that they are handled so carelessly here. Update 2024: Even six months later, not much has changed. There is a constant smell of cheese feet in the locker room, and the signatures about cleaning the toilets are just an alibi. Cleaning is only superficial. In all seriousness, there is only one knot for pulling exercises and it is simply worn out. Also drawstrings and carabiners are just old and no longer good. Equipment like this doesn't cost the earth! Oh and there's no need to talk about all the FAKE REVIEWS here. Only bad!
    20 people found this review helpful 👍

  • 4/5 Martin W. 2 months ago on Google • 231 reviews New
    Friendly staff. Large areas for equipment training and free weight training. Large changing rooms, clean showers. USC possible 👍

  • 1/5 Anonym w. 4 years ago on Google
    (Translated by Google) Was good in the past, now very uncomfortable audience. Many men and almost all of them with a migration background. Those who value clean showers will be unhappy here. (Original) War früher mal gut, mittlerweile sehr unangenehmes Publikum. Viele Männer und fast alle mit Migrationshintergrund. Wer Wert auf saubere Duschen legt wird hier unglücklich.
    9 people found this review helpful 👍

  • 1/5 Karmen G. 1 year ago on Google
    Don't ever go there.! Absolutely frivolous and untrustworthy place. They will give you wrong information, will not take responsibility and will take your money anyway. I asked for a meeting so that they could explain everything to me (that's why - as a foreign citizen, I asked for a meeting with the worker in order to get accurate information - I didn't want to misunderstand what was written in German.), we talked a long time and I confirmed that I only wanted to pay and train for one month. The worker said it is ok. When next time I want to pay for one month again , then I can train this month. When I don't pay for one month, I can't go that month. That was what I agreed on and what I wanted. They even calculated how much I should pay.(Registration fee + subscription for the current month) When I signed everything and paid - I couldn't enter the fitness center - BECAUSE I SHOULD HAVE PAYED 6 MONTHS IN ADVANCE! Of course I don't want to pay in advance for 6 months! Nobody mentioned that. If someone had mentioned it, I wouldn't have signed the contract. You took my money and additionally for the notice period - and I never ever practiced with you. Phew. That is the truth! We can prove it legally. I know exactly which fitness workers made it all. I complained both- in the studio and on the phone - and you just don't care- I have never seen such disinterest.
    8 people found this review helpful 👍

  • 1/5 Anna M. 3 years ago on Google
    (Translated by Google) If I could I would give even fewer stars! Despite timely cancellation and fax confirmation, my contract was extended and you are simply forwarded to debt collection. The customer service via e-mail is not at all interested in the content, there is a short and short answer (we passed it on to debt collection). That although I was only training for 3 months and still paid the whole year, of course, you want to get paid for another year by cheating a cheeky and rip off you can not say about this studio. CUSTOMER SERVICE A 0 (Original) Wenn ich könnte würde ich noch weniger Sterne geben! Trotz rechtzeitiger Kündigung und Fax Bestätigung wurde mein Vertrag verlängert und man wird einfach an Inkasso weiter geleitet. Der Kundenservice per e Mail interessiert sich überhaupt nicht für den Inhalt es wird kurz und knapp geantwortet ( wir haben es an Inkasso weiter gegebenen). Das obwohl ich nur 3 Monate trainieren war und trotzdem selbstverständlich das ganze Jahr gezahlt hat, man durch Betrug noch ein Jahr gezahlt bekommen will eine frechheit und abzocke mehr kann man zu diesem Studio nicht sagen. KUNDENSERVICE EINE 0
    6 people found this review helpful 👍

  • 1/5 Himanshu D. 3 years ago on Google
    I would them negative reviews if possible. I am trying to close membership from couple of months but no proper response from them and I am paying fee every month without even using the gym. the last response I got was "Extraordinary cancellation due to the corona-related closure is not possible." Why?
    6 people found this review helpful 👍

  • 1/5 M. C. 2 years ago on Google
    Katastrophe! Disaster! Before COVID, gym is crowded, sometimes messy, but at least trainers are offering good courses. With COVID, service has become worse and worse: 1) During Lockdown they still took fees from my bank account and promised they would extend my validity of membership for free, once they are open, as a compensation. I also made Beitragspause and they confirmed all the requests. However, they DONT really do it!!! They pretended that you didn’t make Beitragspause and don’t give you compensation in the end!!! 2) The contract can only be cancelled till a certain date(my case end of Feb) otherwise it would be extended automatically for 12 months! Moreover, even after my contract HAS ENDED officially, they continued to take fees as they claimed the months when they were closed during Lockdown don’t count. 🙃 I doubt it is legal to do so. 3) I tried to contact them via email to solve the problem, but it takes ages until I get a reply. Actually there is still no reply for my last email. From the comments I realized I HAVE TO contact them via Facebook once more. Compared with the other gyms in Frankfurt, who are also facing Covid situation, I am shocked how bad the customer service of Fit Star is. WHAT A SHAME FOR YOU to cheat your customers in order to reduce your own loss. I would even have renewed my contract when Lockdown is over, if I wasn’t treated in this dishonest way. But now I only strongly recommend other people to AVOID this gym unless someone wants to have similar ‘amazing’ experience.🙃
    6 people found this review helpful 👍

  • 1/5 Veneta M. 2 years ago on Google
    I am extremely disappointed with FitStar and their basically lack of customer service. I have quit my gym membership in October 2020 in writing and in the contractual timeframe specified. My contract was supposed to expire on 7 January 2021. Fastforward more than 8 months later, I receive a bill from them stating that I owe them fees for 2 months, since apparently they have decided without notifying me to prolong my contract to cover those months in which they were closed (aka December and January 2020) and want to charge me for April and May 2021 instead?!? After attempting to contact their customer service to solve this issue they initially responded (mind you they reserve the right to respond to you in 8 WEEKS!) but have since completely stopped answering my emails and only send me payment reminders via mail. This is completely illegal as there is already a court rulling in Germany stating that gyms can't forward / extend contracts to cover for the months they were closed due to the pandemic, and if you have termiated a contract on time it should be recognised as such. In addition, you are not requred to pay gym for the months in which they were closed. DO NOT make the same mistake as me and sign contract with them, since you may never be able to terminate it.
    6 people found this review helpful 👍

  • 1/5 Maximilian H. 3 years ago on Google
    (Translated by Google) - dirty, especially plumbing - many things don't work properly e.g. Nespresso dispenser, carbonated water (Original) - dreckig, vor allem Sanitärbereich - viele Sachen funktionieren nicht richtig z.B. Nespresso Spender, Wasser mit Kohlensäure
    5 people found this review helpful 👍

  • 1/5 Aryana G. 1 year ago on Google
    0 star must given. totally cheater ,I paid whole year in lockdown. I asked to return me some payment ,they offer me something like to use gym without paying which I Accept and after my membership cancelation they sended me a bill for 190€ . they didn't refunded, but charged me more and more after my membership cancelation. which is totally not understandable. so I request you to dont join this and don't waste you time and money. don't put yourself in trouble. thanks.
    5 people found this review helpful 👍

  • 1/5 Rick C. 2 years ago on Google
    Unbelievable! Throughout the lockdowns, FitStar incorrectly deducted membership fees from my account, and very likely all other members. Now they have stated that because they reimbursed those amounts (only after my demands to do so) the cancellation of membership, which they confirmed in the meantime, was actually extended beyond their confirmed date of termination, re which they are now sending dunning letters and they continue to monthly deduct membership fees, which I must manually retrieve every month.
    4 people found this review helpful 👍

  • 1/5 Nicholas M. 1 year ago on Google
    This gym is a complete scam. They will try to get more and more money out of you and tell you you must pay it otherwise they will send it to debt collections. Both my partner and I were stopped in the train station by a employee signing people up for a two week trial. We were told that after the trial we could then sign up for a monthly or yearly contract with them of which would be 19,90 euro a month. We never got around to using it and after a month of having just the two week trial we got a letter saying we owe 108 euro (each of us). Do not sign up for this gym and do not sign any Two week free trial. I highly recommend Xtrafit gym over this gym anyday. I hope nobody else gets pulled into their scam.
    4 people found this review helpful 👍

  • 4/5 Thomas S. 2 months ago on Google • 71 reviews New
    Bit shabby. But it suits Frankfurt.

  • 1/5 Sarita M. 3 years ago on Google
    (Translated by Google) Such a dirty shop! I signed the contract shortly before the crisis. I couldn't train for 3 weeks, then everything was closed. So far everything is good and understandable. In the time when I could not train because the studios were open, the contribution was simply continued cheerfully (without giving notice) !!! Something just doesn't work !!! Upon request it said: I can add the time (which I do not want at all! I am concerned with the time. If I had wanted it that way, I could have made the contract later !!!) Can no longer be reached by phone !!! They prefer to put down a device that simply hangs up !!! You have to send thousands of emails back and forth and still have no answer! The main thing is to continue debiting, they can! Can't delete the post, had to edit it !! (Original) So ein Drecksladen !!! Kurz vor der Krise habe ich den Vertrag abgeschlossen. Ich konnte keine 3 Wochen trainieren, dann war alles zu. Bis jetzt alles gut und verständlich. In der Zeit, wo ich nicht trainieren konnte, weil die Studios zu hatten, wurde der Beitrag trotzdem (ohne Bescheid zu geben) einfach weiter munter abgezogen !!! Sowas geht einfach gar nicht !!! Auf Nachfrage hieß es: Ich kann die Zeit dranhängen (was ich überhaupt nicht will !!! Es geht mir um die Zeit. Hätte ich es so haben wollen, hätte ich auch später den Vertrag machen können !!!) Telefonisch überhaupt nicht mehr zu erreichen !!! Da setzen die lieber ein Gerät hin, der einem einfach auflegt !!! Man muss tausende Mails hin und her schicken und hat immernoch keine Antwort !!! Hauptsache weiter abbuchen, das können die !!! Kann den Post nicht löschen, musste den bearbeiten !!
    3 people found this review helpful 👍

  • 1/5 Bensu S. 3 years ago on Google
    (Translated by Google) It just stinks of sweat here, even though the windows are open. I would like the ventilation to get better. Not only the air but also certain members are very pushy and weird. (Original) Hier stinkt es einfach nach schweiß obwohl die Fenster offen sind. Ich würde mir wünschen das die Lüftung besser wird. Nicht nur die Luft sondern auch bestimmte Mitglieder sind sehr aufdringlich und komisch.
    3 people found this review helpful 👍

  • 1/5 Marjo Q. 1 year ago on Google
    The gym overall is okay but with the contract... disaster, this extending of contract 1 more year and the fact that they extend the contract while I paused it due to Corona.... they saying now its like 2 years but only the time you pay us counts. I planned to stay there till November 2022 and now will pay 5 more months while I can hardly use the gym. Literally catastrophe the management and what they are doing.
    3 people found this review helpful 👍

  • 1/5 Alwin W. 3 years ago on Google
    (Translated by Google) No one answers the phone. And you will be forwarded to email. Why are there 4 trainers rum and the phone is not used. What if you asked if what was given. You have to send a mail. More work, please change studio Women employees go to the men's cabin Men employees go to the women's cabin ... manage your system 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 (Original) Telefon geht keiner ran. Und man wird auf email weitergeleitet. Wieso stehen da 4 trainer Rum und das Telefon wird nicht benutzt. Was wenn man fragen hat ob was abgegeben wurde. Muss man ne Mail schicken. Mehr arbeitselan bitte sonst studiowechsel Frauen mitarbeiter gehen in die Männer Kabine Männer mitarbeiter in die Frauen Kabine... managet mal euer system 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
    2 people found this review helpful 👍

  • 1/5 PARTILHAR & C. 3 years ago on Google
    (Translated by Google) What a cheek. The Fitstar Studio is not 100% functional for months ... Due to the Corona situation! The higyene concept is questionable !!!!! Now closed again and still trying to withdraw the money again and again even though I could no longer enter the gym in February! It's just closed and today they tried to debit over 100 €, what do I have to pay for? For what I am not allowed to use? When it's closed !!!, rip-offs, rip-offs. Take care of your bank accounts. (Original) Was für eine Frechheit. Das Fitstar Studio ist Zeit Monaten nicht 100% funktion fähig.... Durch die Corona Lage! Das Higyene Konzept fragwürdig!!!!! Jetzt wieder geschlossen und trotzdem wird immer wieder versucht das Geld abzubuchen obwohl ich Zeit Februar nicht mehr das Fitness Studio Betreten könnte! Es ist gerade geschlossen und heute haben die vesucht über 100€ abzubuchen, wofür muss ich bezahlen? Für das was ich nicht benutzen darf ? Wenn es geschlossen ist!!!, Abzocker, Abzocker. Passt auf euren Bank Konten auf.
    2 people found this review helpful 👍

  • 1/5 Hany R. 9 months ago on Google
    Avoid this place !!! You will be deeply disappointed.... Place with bad smell. The stuff is not friendly at all. The customer service is not responding to anything. Disaster 🫣
    2 people found this review helpful 👍

  • 1/5 Donald N. 2 years ago on Google
    When the chips are down, they treat you AWFUL, they don't communicate affectivly. They just shrug thir shoulders and kick the can down the road,
    2 people found this review helpful 👍

  • 2/5 Martina R. 3 months ago on Google • 20 reviews New
    Personally, I don’t like the gym anymore. For some time I felt like it wasn’t properly cleaned. Then I had an argument with one of the male staff as they kept coming into the ladies changing room to ,check if it’s clean and if there’s enough toilet paper’. Not sure if this needs to be done directly before the courses start and after the courses end when there are many ladies changing but maybe that’s just me. Addressing this left me with a heated discussion. This happened several times to me (staff coming into the changing room). Then they reduced the offered courses due to summer holidays (reduced course plan for 3 months!!!). I should’ve reduced the payment as well… Overall, I think there are better gyms in Frankfurt. I give them credits for their good customer support. The responses I got were always prompt and helpful.
    1 person found this review helpful 👍

  • 2/5 S 4 months ago on Google • 25 reviews
    +: good location, cheap price -: Lockers in the changing room must have their own lock!! getting closed; Devices are old and strangely configured; the studio is not air-conditioned (?) so it has to be ventilated through open windows, which makes it extremely cold; it doesn't smell so pleasant in the studio; The clientele is also not particularly pleasant. I would recommend coming by and looking around before signing a contract.

  • 5/5 Лидија �. 1 year ago on Google
    Cool gym I would recommend! Naveed best man ever!
    1 person found this review helpful 👍

  • 5/5 Ian H. 2 years ago on Google
    This is the best gym I have been to in my lifting career and football career. The staff are lovely, there is always enough equipment and weights available, and everything is clean. The best fit star location by far I would recommend anyone lift there especially at such a low price.
    1 person found this review helpful 👍

  • 4/5 Bil C. 3 years ago on Google
    (Translated by Google) I can not complain. I think the parking garage is great. The space and the price is ok. The care is the only deficit for me. In plain English, this means that the training requires support and supervision. Thank you all.. (Original) Ich kann mich nicht Beschweren. Das Parkhaus finde ich super. Die Räumlichkeit und der Preis ist ok. Die Betreuung sei die einzige Defizite für mich. Das heisst im Klartext, das Training erfordert Unterstützung und Betreuung. Vielen Dank an alle..
    1 person found this review helpful 👍

  • 4/5 Maneli 4 years ago on Google
    Read this before signing up! okay, so heres the deal with this gym. First of all, this gym is perfectly located downtown and is therefore very accessable for many people. (and only a few steps away from the way too overcrowded mcfit ;) ) It is a small gym, but there is totally enough equipment for a perfect heavy workout! To me it doesnt lack any equipment but of course this is subjective. Are there private shower cabins? no! is there a ladys only area? yes! (although its pretty small, you can stretch in privacy, which is perfect) it even has roll massages! The gym is formed in an U-shape, you will be able to find everything in seconds since its very neatly organized. I do recommend this gym, indeed its not the biggest but that doesnt mean its less good. It might get overcrowded around 5-6ish pm but you can work around this hours which i really recommend!
    1 person found this review helpful 👍

  • 5/5 Ousman C. 10 months ago on Google
    FIT STAR GYM IN FRANKFURT is a fantastic FITNESSSTUDIO. All their equipments are modern and easy to use. Their staff are incredibly friendly and they know how to motivate their clients/customers to unlock their potential and get their desire body. I highly recommend FIT STAR FITNESS STUDIO to anyone who wants to get in THE BEST SHAPE.
    1 person found this review helpful 👍

  • 1/5 Pavan P. 3 years ago on Google
    regret my decision of choosing this Gym over other gyms in frankfurt where the contact is so flexible and the professional staff.. I suggest everyone to think so much before making a decision of joining here.
    1 person found this review helpful 👍

  • 5/5 Guillmour O. 1 year ago on Google
    Affordable and practical for anyone that doesn’t want a long term contract and is located in the city center.
    1 person found this review helpful 👍

  • 5/5 Darwin 1 year ago on Google
    I haven't joined the gym yet, but I went for a tour and it seems like a pretty good gym at a very good price. I have to say, the staff member there was very friendly and helpful. Very welcoming! Coffee was 👌
    1 person found this review helpful 👍

  • 5/5 Rafail F. 2 months ago on Google • 17 reviews New
    A good gym in itself but gets more weight benches and generally more equipment. In the evening you easily have to wait 10 minutes for an exercise

  • 5/5 Walter Dieter T. 2 months ago on Google • 15 reviews New
    Baran is very nice and very helpful. I can recommend this fitness studio with the best of intentions. It is the best fitness studio where I have trained. I am glad that I chose it. Greetings to the whole FIT STAR Franco

  • 5/5 Merin J. 5 months ago on Google • 12 reviews
    I recently started going to this gym, and I must say, it's a very clean and comfortable place. The cleanliness is definitely a big plus for me. They also offer free Wi-Fi, which is great for streaming music or catching up on work between sets. However, I've noticed that the evenings can get quite busy, so you might have to wait for some of the equipment. Overall, it's a good gym, but I prefer going during less crowded hours to make the most of my workouts.

  • 4/5 Schockomuffin I. 2 months ago on Google • 3 reviews New
    A good location, nice staff and all in all you can't go wrong if you sign up there.

  • 4/5 Robert L. 5 years ago on Google
    Great gym for a great price. Lots of machines and weights, enough room even when it's busy, and the music is NOT too loud. That is important to me since I listen to my own music when I work out.

  • 3/5 Umair N. 1 year ago on Google
    All equipment is from Life Fitness, which is good. It's also relatively cheaper than other gyms but also smaller and that's why feels more crowded as well.

  • 5/5 Debasis S. 3 years ago on Google
    Only one in Frankfurt but in center

  • 4/5 Tom F. 3 years ago on Google
    (Translated by Google) The plus point is that it is very central and relatively well furnished. In the morning everything is still quite relaxed, so you can use all devices without waiting and there is nothing to complain about the cleanliness. Basically it is very dependent on the person who is on duty, because the paper dispenser in the men's room was often empty before the start of the training until the end of the training (1.5h) in the early morning and you had to point this out to the staff ... that works in the time 6am not at all until 10am. Unfortunately, this attitude is also reflected in one or the other employee in Corona times. Despite the advice to the staff that there is a mask requirement when walking through the studio, this was more or less laxly enforced among the members .... the holy grail, i.e. mobile phone, was more important. In the afternoon and in the evening it looks a little different with the cleanliness and the men's toilet is often in a very marginal condition. Conclusion: For the price a very attractive gym, 24/7, friendly staff, even if some are not on their toes, good location and for those who like to train in the morning just perfect. (Original) Pluspunkt ist das es sehr zentral liegt und relativ gut eingerichtet ist. Morgens ist noch alles recht entspannt, sodass man alle Geräte ohne Wartezeit benutzen kann und auch an der Sauberkeit gibt es nichts zu meckern. Grundsätzlich ist es aber sehr personnenabhängig, wer gerade Dienst hat, denn häufiger war vor Trainingsbeginn bis Trainingsende (1,5h) am frühen Morgen der Papierspender in der Herrentoilette leer und man musste das Personal extra darauf hinweisen...das geht in der Zeit 6am bis 10am gar nicht. Leider spiegelt sich diese Haltung bei dem einen oder anderen Mitarbeiter auch in Coronazeiten wieder. Trotz Hinweis an das Personal, das es doch eine Maskenpflicht gibt, wenn man durchs Studio läuft, wurde diese mehr oder weniger recht lax bei den Mitgliedern durchgesetzt....der heilige Gral, sprich Mobiltelefon war dann doch wichtiger. Nachmittag bzw Abends sieht es auch mit der Sauberkeit etwas anders aus und die Herrentoilette befindet sich häufiger in einem sehr grenzwertigen Zustand. Fazit: Für den Preis ein sehr attraktives Gym, 24/7, freundliches Personal, wenn auch einige nicht so auf Zack sind, gute Lage und für den der gerne Morgens trainiert einfach perfekt.

  • 5/5 Alek B. 1 year ago on Google
    It's so good gym I recommend Simon best trainer!

  • 1/5 coso9288 3 years ago on Google
    (Translated by Google) I would like to give zero stars. The studio in FFM is ok, but I would definitely advise against anyone as long as Corona is still with us. Although I received my confirmation of termination in July, my contract was extended without my knowledge or signature and I have to pay the premium in January and February 21, although the notice stated that the contract and the direct debit procedure will be discontinued on December 31. It was called a "contract extension through the shutdown in the first lockdown". It's a cheek and I'm glad I quit (Original) Ich würde am liebsten null Sterne geben. Das Studio in FFM ist ok, aber das anmelden würde ich jedem definitiv abraten solange Corona noch unter uns ist. Obwohl ich meine Kündigungsbestätigung im Juli bekommen habe wurde mein Vertrag ohne mein Wissen oder Unterschrift verlängert und ich muss Januar und Februar 21' den Beitrag zahlen, obwohl in der Kündigung stand, dass der Vertrag und das Lastschriftverfahren am 31.12 eingestellt werden. Eine "Vertragsverlängerung durch die Stilllegung im ersten Lockdown " wurde es genannt. Das ist eine Frechheit und ich bin froh, dass ich gekündigt habe

  • 1/5 Konrad V. 3 years ago on Google
    (Translated by Google) A single juice shop (Original) Ein einziger Saftladen

  • 3/5 Viviana M. 3 years ago on Google
    (Translated by Google) My experience was pleasant, the atmosphere is harmonious and well equipped, the Zumba classes are the best, but the place is small. And the people especially the women are not friendly. (Original) Mi experiencia fue agradable, el ambiente es armónico y esta bien equipada, las clases de zumba son lo mejor, pero el lugar es pequeño. Y el personas en especial las mujeres no son amables.

  • 1/5 Nathaniel W. 1 year ago on Google
    It’s a very good gym, but it’s very stinky. They almost never open any windows or do something about the horrible situation in the bathroom.

  • 5/5 Ghassan F. 4 years ago on Google
    Great value for money although can get smelly and crowded in the evenings, can't beat it's value . Equipment is in excellent condition and new. Trainers and reception staff and super friendly.

  • 5/5 Prajjwal M. 1 year ago on Google
    I’ve been going here for a little over a month now, safe to say it’s a pretty good gym for the price that you pay. I have a fitness membership which allows me to train here. The people from FIT STAR are quite friendly imo (a lot of contradictory opinions). It’s very accessible by the U-Bahn, just above the station and pretty price efficient I would say. P.S. - Read a contract when you sign, this is the same for all the services in Germany.

  • 5/5 Rom G. 10 months ago on Google
    I like it a lot, it has all the machines I need, it has a coffee machine, energizers

  • 5/5 Sandra P. 8 months ago on Google
    Love this Fitness Studio!! All the classes are nice and Naveen is an star!!! Best guy ever!

  • 5/5 Marty O. 8 months ago on Google
    Great value . 24/7 is brilliant for flexibility. Navid is a cool trainer and is very helpful

  • 5/5 Iva G. 8 months ago on Google
    I enjoy training at this gym and the people that work here are really nice. I also like the equipment, I had everything I needed!

  • 4/5 Hasan B. 3 years ago on Google
    (Translated by Google) trained trainers, good equipment (Original) geschulte Trainer, gute Geräte

  • 5/5 Anatasija A. 8 months ago on Google
    The people who works here (Naveed) are very nice and polite :)

  • 5/5 Sercan K. 7 months ago on Google
    There are some missing equipment but overall it is very good, the people working there are nice.

  • 5/5 Richa C. 6 months ago on Google
    Love the gym! Specially like the Women only area. Trainers and friendly and always happy to help if you ask. Gym is maintained and thoroughly cleaned so it doesn’t have a smell.

  • 1/5 Alex P. 5 months ago on Google
    Not speaking English and German well they scammed me, they made me an annual subscription, when I actually only went for two days so I paid almost 400 € for two hours of gym. Compliments allo staff

  • 5/5 Arvind K. 4 years ago on Google
    Very nice gym for affordable fees and is open 24 hours every day. Location is also very good

  • 5/5 Sara A. 4 years ago on Google
    Fantastic gym, lovely, friendly and very helpful staff.. in the middle of the city centre...privileges to parking which is absolutely fantastic...I pulled 3 people to join with me due to the great customer service and loads of equipment...separate ladies area if need....absolutely awesome no other words 😍😍😍❤

  • 2/5 inayat k. 4 years ago on Google
    Most of the employees are very unfriendly. They didn't let my friend to sit in the guest area for 20 mins and asked him to wait in the stairs, even after i requested them many times. This was the reason i left the gym and went to Fit Seven Eleven, where people are nice and very co-operative. I am giving 2 stars just because of the equipment. A person needs a good environment for excercise. Not recommended at all.

  • 5/5 Mari F. 4 years ago on Google
    I think it's a great gym for the price and I really enjoyed the time I spent there. The machines are in good condition, the staff is friendly and the fitness classes are very good specially yoga, in the summer they have these classes in the city beach and is very pleasant. The only downside was the heat during the hot days.

  • 5/5 Valon A. 3 years ago on Google
    Convenient locaton, well equipped, and reasonable fees.

  • 1/5 Tomislava Z. 3 years ago on Google
    Be careful before signing the contract, its a 12 month contract which you cant get out of. Plus they are charging monthly fee plus hygiene fee (total 24.90e) even when they are closed. Thats right, taking money and not providing the service. They do offer video training (hello Jane Fonda for 0e. 🤣) Oh, yeah..their "compensation" is training videos and idk..some mask or a towel. Pathetic.

  • 5/5 Salah G. 4 years ago on Google
    (Translated by Google) Good team, best atmosphere, very clean and tidy (Original) Gutes Team, beste Atmosphere, sehr sauber und ordentlich

  • 5/5 Fabian D. 3 years ago on Google
    (Translated by Google) I feel very comfortable all in all! (Original) Ich fühl mich sehr wohl alles in allem!

  • 5/5 Željko T. 3 years ago on Google
    Ok

  • 5/5 сергей �. 3 years ago on Google
    (Translated by Google) A good gym, though a lot of people! (Original) Хороший спортивный зал, правда народа многова то!

  • 5/5 alfonse g. 3 years ago on Google
    (Translated by Google) Good prices good studio nice staff and for interested people there are various courses. Free weights area offers enough benches to avoid waiting times. Dumbbells up to 40 kg. Keep it up! (Original) Gute Preise gutes Studio nettes Personal und für interessierte gibt es diverse Kurse. Freihantelbereich bietet ausreichend Bänke um Wartezeiten zu vermeiden. Kurzhanteln bis 40 Kg. Weiter so!

  • 1/5 Ugur Y. 3 years ago on Google
    (Translated by Google) Hands off. (Original) Finger weg.

  • 5/5 Angel B. 3 years ago on Google
    Great place!

  • 4/5 Christopher L. 3 years ago on Google
    (Translated by Google) Good solid gym. The price-performance ratio is right in my opinion. Keep it up! (Original) Gutes solides Fitnessstudio. Das Preis-Leistung-Verhältnis stimmt meiner Meinung nach. Weiter so!

  • 4/5 marcello l. 3 years ago on Google
    (Translated by Google) Price-performance ratio very good, you can also not expect that everything is perfect with a monthly fee of about 20 €. I have never used the shower in the almost 2 years that I was registered. Minus point: you have to bring your own lock. (Original) Preisleistungsverhältnis sehr gut, man kann auch nicht erwarten, dass mit einer monatlichen Gebühr von ca. 20€ alles perfekt ist. Die Dusche habe ich in den knapp 2 Jahren, in denen ich angemeldet war, nie benutzt. Minus Punkt: man muss sein eigenes Schloss mitbringen.

  • 5/5 Abinaan Santos T. 3 years ago on Google
    (Translated by Google) Master (Original) Amo

  • 2/5 Lenn K. 4 years ago on Google
    (Translated by Google) 10 € penalty because a payment could not be made, you are not even open. I was also lied to when I signed up for contract termination. Otherwise ok (Original) 10€ Strafe weil ne Zahlung nicht durchgeführt werden konnte, dabei habt ihr nichtmal offen. Außerdem wurde ich bei der Anmeldung belogen was Vertragskündigung angeht. Ansonsten ganz ok

  • 5/5 Mohammad A. 4 years ago on Google
    (Translated by Google) I find the trainer team and the cleaning staff in FitStar in Frankfurt to be very friendly, competent and accommodating. The course leaders put a lot of effort into making their courses very lively and effective. The staff makes sure that the devices are always flawless, functional and clean. The members are also very friendly. (Original) Ich finde das Trainer Team und das Reinigungspersonl in Frankfurter FitStar sehr freundlich, kompetent und zuvorkommend. Die Kursleiter geben sich sehr viel Mühe und gestallten ihre Kurse sehr lebendig und effektiv. Das Personal achtet darauf, dass die Geräte stets einwandfrei, funktionstüchtig und Sauber sind. Die Mitglieder sind ebenfalls sehr freundlich.

  • 3/5 SergioKunGoodfella 3 years ago on Google
    (Translated by Google) When are you going to open again? (Original) Wann macht ihr wieder auf ?

  • 5/5 Beetool 2. 4 years ago on Google
    (Translated by Google) Super satisfied with the studio: • Very good price-performance ratio • Super friendly staff • Clean changing rooms • Wide range of equipment and courses • Very good playlists • Perfect location!!! • Free parking in the parking garage, mega! Keep it up! <3 P.S .: Many members would be happy to have a second studio! (Original) Super zufrieden mit dem Studio: • Sehr gutes Preis-Leistungsverhältnis • Super freundliches Personal • Saubere Umkleiden • Großes Angebot an Geräten und Kursen • Sehr gute Playlists • Top Lage!!! • Freies Parken im Parkhaus, mega! Weiter so! <3 P.S.: Über ein 2. Studio würden sich sehr viele Mitglieder freuen!

  • 5/5 Hannah K. 3 years ago on Google
    (Translated by Google) Great gym, I've been here for years, top equipment, good price / performance ratio! Best fitness studio in Frankfurt, always nice staff. I can't say anything negative, keep it up guys & gals;) (Original) Super Gym, bin seit Jahren hier, top Ausstattung, gutes Preis-/ Leistungsverhältnis! Bestes Fitnessstudio in Frankfurt, immer nettes Personal. Ich kann nichts negatives sagen, weiter so Jungs & Mädels ;)

  • 5/5 mirco c. 3 years ago on Google
    (Translated by Google) Mega is always fun in my 2nd living room 😂 (Original) Mega macht immer spass mein 2tes Wohnzimmer 😂

  • 3/5 Steven B. 3 years ago on Google
    (Translated by Google) Well, what can I say Offer: Very good € 19.80 and you have everything you need. Definitely the best value for money in town. Staff: I've been a member myself for 2 years and train regularly in the studio. The staff used to be the hallmark of this studio. In the past it was a very positive team and the mood was almost infectious, but now it has changed a little. Studio: Sanitary area as well as coffee machine and drinks bar unfortunately very often dirty for 19.80 € per month and a demotivated team I don't expect so much Still great devices! And nice and tall, I like to attend courses on Tuesdays and Wednesdays (Original) Naja was soll ich sagen Angebot: Sehr gut 19,80€ und man hat alles was man braucht. Das beste Preis Leistungverhältnis der Stadt definitiv. Personal: Ich bin selbst seit 2 Jahren Mitglied und trainiere regelmäßig im Studio. Das Personal war früher eigentlich das Markenzeichen dieses Studios Früher ein sehr positives Team gewesen und die Laune war quasi ansteckend aber mittlerweile ist es ein wenig anders geworden. Studio: Sanitär Bereich sowie Kaffeemaschine und Getränke bar leider sehr oft dreckig für 19,80€ in Monat und ein demotiviertes Team erwarte ich aber nicht so viel Dennoch super Geräte!!! Und schön groß, bin gerne Dienstag und Mittwoch in den Kursen

  • 5/5 Mihaela S. 1 year ago on Google
    Not so crowded, clean, a lot at equipment to work with. Nice personal

  • 4/5 slrCHEF by s. 1 year ago on Google
    Good fitness center. People here are quite nice so that training always means some kind of fun,

  • 5/5 Mat L. 2 years ago on Google
    The man at the check in desk was very helpful and even fluent in English! Today was my first day and he did a great job explaining all of the benefits of the gym and what it all had to offer!

  • 5/5 Tornike G. 3 years ago on Google
    TOP!

  • 5/5 Hadi Z. 2 years ago on Google
    Literally best staff, kind and lovely espacially Theresa. Not forgetting the fact that its 24/7 open. LITERALLY PERFECTION, love it. Keep on doing the good work.

  • 2/5 Moritz M. 3 years ago on Google
    (Translated by Google) Weird shop, weird people and no consistent compliance with the corona rules, but friendly staff (Original) Komischer Laden, komische Leute und keine konsequente Einhaltung der Corona-Regeln, aber freundliches Personal

  • 4/5 Randy P. 3 years ago on Google
    (Translated by Google) Good deals, inexpensive, lots of courses including pity and great staff (Original) Gute Angebote, preiswert, viel Kursen inklusive in Mitleidenschaft und tolle Personal

  • 3/5 Amber C. 2 years ago on Google
    Good but The duration of the contract is annoying, and the contract with them preferred to take two years

  • 4/5 Holger M. 3 years ago on Google
    (Translated by Google) It (Original) Lo

  • 5/5 Andreas W. 3 years ago on Google
    (Translated by Google) great studio, good value for money, nice team! I can only recommend (Original) super Studio, gute Preis-Leistung, nettes Team! Kann ich nur weiterempfehlen

  • 4/5 isaac 4 years ago on Google
    (Translated by Google) Good price-performance ratio, very hygienic and is only full between 6-8 a.m. during the week. Many devices and audio guides that explain how the devices work. The trainers tend to have a supervisor role and always give satisfactory answers to questions. (Original) Gutes Preis-Leistungsverhältnis, sehr hygenisch und ist nur zwischen 6-8 Uhr unter Woche voll. Viele Geräte und Audioguides, welche erklären wie die Geräte funktionieren. Die Trainer haben eher eine Betreuerrolle sber geben auf Fragen immer zufriedenstellende Antworten.

  • 1/5 Hedy 4 months ago on Google • 1 review
    Unfortunately, there are hundreds of positive fake reviews here. After a short time I can say that the truth looks completely different. There is a constant smell of urine in the showers that just makes you feel sick, the employees don't care at all. It's best to bring soap and toilet paper from home, as they are rarely there. But it's better not to use the toilets there at all otherwise you'll lose your appetite In order to lock your things, you seriously have to bring your own lock. My girlfriend's lock was broken twice and her valuables were stolen. Unfortunately, there are quite a few assistants, you're constantly listening to loud music on your cell phone or guys are staring at you the whole time. The gym is just rancid, McFit has the same price and is almost a luxury store in comparison
    4 people found this review helpful 👍

  • 1/5 Teichen 3 months ago on Google • 1 review New
    I wasn't a member for long, I felt extremely uncomfortable. Trainers often go into the women's locker room, regardless of whether you're standing there naked or in your underwear. I wouldn't shower there, it seemed very unhygienic and it always smelled unpleasant. Fitstar is a chain and if you look at the reviews of the branch in Munich, it feels like every second review talks about fraud and unauthorized collection of money from members' accounts. I don't understand how the operators still have their licenses. You pay a little more for other studios, but the difference is like night and day.
    2 people found this review helpful 👍

  • 5/5 Quynh Chi Hoang C. 4 months ago on Google • 1 review
    The fitness studio has very friendly and competent trainers who are always available to support you. The studio and the toilets are always very clean. The staff at the entrance is very friendly and open to any questions.
    1 person found this review helpful 👍

  • 5/5 Rym M. 4 months ago on Google • 1 review
    This gym is really clean and has everything you need, the toilets are clean and smell good. The employees are friendly and talkative and are always there when you need help. Really great 🤝🏿


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