1/5 Kevin M. 3 years ago on Google
Ordered
for
delivery
four
portions
of
‘small’
chips,
four
fritters
and
a
half
pizza
supper
for
six
people
just
before
7pm
on
Thursday
1
April
2021.
A
wee
unhealthy
treat
to
kickstart
the
holiday
weekend!
The
order
eventually
arrived
around
8pm,
despite
being
informed
it
would
arrive
at
7.40pm
-
things
get
busy,
so
no
probs
on
the
delay
although
it
would
have
been
nice
to
have
been
updated.
When
we
opened
the
order,
three
portions
of
chips
were
missing,
so
we
phoned
immediately,
just
in
case
the
person
delivering
had
left
them
in
their
car,
possibly
mixed
up
with
another
order.
The
part
of
the
order
that
did
arrive,
well
the
chips
were
cold,
few
and
far
between.
We
did
order
‘small’
though,
at
£2
plus
per
bag!
The
person
at
the
chip
shop
apologised
for
the
mistake
and
informed
us
that
the
delivery
driver
was
on
their
way
back
and
as
we
only
stayed
five
minutes
away,
she
would
get
the
chips
sent
up
straight
away.
Again,
no
real
issues
as
things
can
go
wrong
sometimes.
After
waiting
a
further
45
minutes,
I
had
to
phone
again
to
query
where
the
rest
of
our
order
was,
only
to
be
passed
between
three
people,
each
never
informing
me
that
whom
I
was
speaking
to
was
changing
-
so
most
of
the
time
I
was
hearing
a
different
person
on
the
phone
and
not
realising
the
person
was
talking
to
me.
Rather
than
asking
me
who
I
was
and
where
I
stayed,
each
of
the
individuals
would
come
on
the
phone
saying
‘is
this
an
order
for
address
X…
address
Y…
address
Z’
and
so
on.
I
had
to
insist
that
they
take
my
details
so
we
could
move
forward.
I
eventually
got
a
‘sorry
we’ve
been
busy’
comment
and
the
promise
that
the
chips
will
be
sent
straight
away.
I
was
also
asked
if
‘I
would
like
something
added
to
the
order’,
not
offered
anything.
The
chips
arrived
ten
mins
later,
handed
over
without
an
apology.
Nothing
was
added.
Absolute
shocking
service,
so
unsubscribing
from
their
mailing
list.
Be
careful
if
using
and
make
sure
you’ve
eaten
beforehand.