1/5 Sarah N. 2 years ago on Google
I
had
an
appointment
for
my
daughter
to
get
her
hair
colored
“dark
purple”.
On
the
phone
I
told
them
her
hair
was
medium
to
dark
brown
and
would
have
to
be
lifted.
They
told
me
“no
problem
“
and
to
bring
her
in,
only
to
tell
us
that
the
stylist
didn’t
have
time
to
do
the
project.
I
rescheduled
even
though
the
stylist
said
it
was
going
to
be
$80
an
hour
and
would
take
nearly
4
hours
which
seemed
absolutely
ridiculous,
especially
for
that
specific
stylist,
who
barely
spoke
unless
it
was
about
money.
She
just
wasn’t
friendly
at
all.
I
decided
to
get
her
hair
trimmed,
since
she’d
already
sat
there
with
the
stylist
for
30
mins
before
the
stylist
decided
she
didn’t
have
time.
That
way
it
wasn’t
a
complete
waste
of
our
time.
It
was
supposed
to
be
a
birthday
present
for
my
daughter
but
even
the
trim
job
wasn’t
straight
and
she
missed
hairs.
So
I
hesitantly
rescheduled
for
Friday
at
10AM,
they
called
at
9:30,
saying
she
was
30
mins
late.
I
wasn’t
going
to
the
appointment
but
I
wasn’t
even
late
yet.
They
proceeded
to
tell
me
I’d
get
charged
for
being
a
no
show.
I
never
gave
them
authorization
to
charge
my
card.
I
don’t
even
know
how
Or
why
they’d
have
my
card
information
saved.
Seems
like
bad
business
but
whatever.
I’ve
been
taking
my
kids
here
for
years,
mostly
bcuz
it’s
convenient
and
walking
distance
from
our
home.
Also
bcuz
my
kids
think
the
salon
looks
“cool”
and
“pretty”.
The
reason
I
kept
going
definitely
wasn’t
bcuz
they
provided
good
services.
They
just
lost
our
business
for
good.
So,
yeah,
I
got
charged
for
canceling
my
appointment.
Yet,
I
didn’t
get
a
discount
when
a
stylist
canceled
the
appointment
I
made
for
my
son
to
get
his
haircut
before
pictures
a
few
months
ago..
This
place
is
a
joke.
There
are
a
few
good
stylist
but
most
of
them
are
overpaid
and
undertrained.
Very
unprofessional.
Seems
worse
since
they
changed
their
name...
I’m
assuming
management
must’ve
changed,
as
well.
Save
yourself
some
misery
and
go
some
place
else,
where
your
hair
may
actually
get
done
and
look
good
in
the
end.
This
place
isn’t
worth
the
headache.
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