Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention subway,


Address

2745 Iris St, Ottawa, ON K2C 3V5, Canada

Website

restaurants.subway.com

Contact

+1 613-721-8000

Price rating

$ $$$

Rating on Google Maps

4.10 (237 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm
  • Sunday: 11 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Shauna M. 1 year ago on Google • 225 reviews
    The lady working was super friendly and did everything she could to make things right. Unfortunately, the soup was cold - she warmed in microwave to barely like warm. The mushroom soup was decent, the beef barely my boyfriend did not like at all. The subs were well made, though they didn't have the bread we wanted, finally the fountain drinks were horrible. The lady was very nice and let me upgrade to a bottle instead. I did get very sick shortly after eating here.
    1 person found this review helpful 👍

  • 5/5 Nick T. 3 years ago on Google • 68 reviews
    Great coupon deal; two footlongs and a drink for around $13. Glad there is one within walking distance. Clean and fast, I probably eat at Subway 50+ times a year.
    1 person found this review helpful 👍

  • 1/5 Nicholas L. 10 months ago on Google • 37 reviews
    I had a very disturbing experience at this restaurant yesterday with the manager Mark Nur. There was a very long lineup of customers and one of the staff went out a few times to try and bring somebody their sub who ordered curbside pickup. He couldn’t find the person initially but after several attempts he did. When he came back he started talking about the woman and her appearance in a very rude and unprofessional way… mocking her and saying “you didn’t even cut my sub in half?” Rolling his eyes… etc. When it was my time to order I told them this was unprofessional and they denied it. I asked to speak to the manager and Mark rudely said “I am the manager” and proceeded to be extremely condescending, rude and at times aggressive. I was extremely uncomfortable to the point where I tried to contact Subway HQ which is impossible as the number no longer works and their online form wasn’t functioning properly either. Additionally, the staff were not clean or hygienic whatsoever. I couldn’t bring myself to eat my meal that was prepared by people who don’t follow basic sanitary procedures like changing gloves between handling money and food or wiping sweat off their face and then grabbing your sub. Avoid this place at all costs… there are much better places to eat in the area where you will be respected and actually be served edible food.
    1 person found this review helpful 👍

  • 5/5 Ashish G. 3 years ago on Google • 104 reviews
    Very good staff. Nice,big and clean store.

  • 5/5 moto- 5 years ago on Google • 74 reviews
    Subway is best I recommend this place service is good also parking is good Make sure you park not away or you can get a ticket park infront of subway Drinks are 2.50 for large I paid 11.50 in total.

  • 2/5 Chantal C. 1 year ago on Google • 71 reviews
    I used to like this location but I find them very sloppy with the food. First of all, they have a girl at the cash with no gloves obviously, but then she grabs the handle of the toaster tray and takes a sub out of the oven, but then puts gloves on after and touches it again and then starts dressing the food. So basically, you're germing it up and then putting gloves on and germing up the gloves. Then, they are extremely sloppy on the toppings, I ask for extra onions and she slaps on a handful and doesn't spread them out. I also got a meatballs sub and the guy didn't straighten out the meatballs so two of them are literally beside each other. Maybe it's not a big deal, but it seems careless. I understand this is a busy location, but it's just getting worse.

  • 1/5 Em T. 1 year ago on Google • 31 reviews
    Not sure of a management change but this location isn't the best. It used to be one of the best. Asked for extra pickles, got literally three. Barely any sauce. Two slices of cucumber. Saddest sub. Not sure if the guy was just having a bad day or just decided to save on product but not impressed. This is the second time this has happened recently and we're over it.

  • 1/5 Aaron L. 1 year ago on Google • 18 reviews
    Our family considered this place top notch for service until they hired some dude named brad. He's rude and lacks any sort of common courtesy. He's the reason we didn't dine there for over a year and wont be returning after our last visit

  • 1/5 Meet N. 5 months ago on Google • 7 reviews
    The worst subway i have ever been to since 6 years this change my way to look at subway i saw the guy dropping chicken in the lettuce and i ordered a veggie delight can you imagin it. He said “every subway is different”. I guess he didn’t knew the meaning of franchise. Subway should close this location cause i have cancelled subway from this day and 2 other people who were with me and this will create a chain after i say this experience to all my close friends relatives. SHAMEFUL NONSENSE. (Justin)

  • 1/5 cynthia w. 8 months ago on Google • 5 reviews
    My experience sucked at this restaurant, my sub had burnt pizza sauce, doughy bread, it was gross and I would like a response from subway after I contacted them, still haven't heard anything


Call +1 613-721-8000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup

Trends



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