This isn’t a comment on the gym itself. The gym is great, kept clean and has a friendly environment. This is a review on the lack of professionalism and disrespect displayed by one of the personal trainers, Andreas. I’m never one to write a negative review unless some sort of disrespect has been shown. My Interactions with other staff members and the manager are great and respectful. One of the last things you need is to come to a gym wanting to hit a workout and then minutes later, being verbally attacked by one of the employees. He blatantly accused me of a payment problem that occurred due to inconsistencies from the staff and proceeded to project that onto me. The issue was minor and could have been resolved, in private. But he completely wasted my time and ruined my workout. Upon our conversation, he goes on to tell other people on the gym floor and humiliates me further. The acting manager was able to subsidize the situation and I appreciate their efforts; going to show that his attitude and tone was uncalled for. I don’t understand why he was involved in the first place since the situation did not concern him and he was a personal trainer, not the acting manager. Although his apology was appreciated, the damage was done and I can’t help but feel anxious when he’s working during my workouts. I hope that in future endeavours with other gym members, his approach is more civil and professional. EDIT: It seems that the lack of professionalism is a consistent theme at this branch. I cancelled my membership for this very issue since the gym itself makes me feel unsafe and uneasy. I was verbally harassed, once again by a member this time and it seems that staff exhibit favouritism towards members, since I was threatened with, “I’ll get you banned” by another member. My grievance with the Carling location is that issues seem to be brushed under the carpet. If you’re “buddies” with staff, you can get away with anything and there is no consistency with rules. I expected more out of this branch and it’s disappointing that after almost a year of being a member, I’m forced to leave for my own safety. Do better. This doesn’t apply to the female staff here, they are the most welcoming. I would recommend the Wellington location because at the very least, professionalism is always displayed.

I’ve been coming to this location for years and I have to say it has the most fiendly staff and welcoming environment. It looks like a small gym from the outside but it’s a community on the inside. It has everything you’ll ever need for all your workout goals.

Honestly this was the best experience I’ve had at a gym. The managers Noah and Derek were extremely knowledgeable and accommodating. They made me feel super at home from the moment I walked in and the culture at the gym is clearly reflective of them. I’ve been to other gyms and you can clearly see the difference. I’m so happy that I’ve already referred 4 friends who are now also loving this gem of a gym. Thanks s lot guys! Excited for my next visit!

Absolutely amazing gym atmosphere. One of the most clean and friendliest gyms I have had the privilege of attending. Dedicated staff like Taylor and Jp keep the gym clean and bring an energized and refreshing view to all things fitness. Daily they can be found on the gym floor interacting with both club members and clients that they are training. The club was the first anytime gym I have experienced and the gym employees there set a standard for exemplary customer service and professionalism 10/10 would recommend .

How does a gym keep you past the contract? Keep charging you and never respond to emails or phone calls, letting it slip past the time to rescind a gym contract. All smiles a promises and customer service to get your business, completely ignoring you if you have concerns after signing. You've been warned. (beware the 5-star shill reviews)

Nice, cozy gym. Not Hugo, not super schick, but just enough for you to Stas fit. Trainers are friendly, some social stuff and friendly competitions are always going on. Was involved into pull-ups challenge on day 1 😀 . Not even mentioning workouts app allowing you to easily plan workout plans and giving access to virtual trainers. Enjoying it!

This is the friendliest gym I’ve ever been to. The staff always greet you and are very welcoming. Equipment is great, they recently replaced the benches & got extra dumbbells. most of the people who come here are also really friendly, probably because the staff create that kind of atmosphere. I’ve been to other anytime gyms that were not like this. this is the best gym I’ve been to hands down.

This gym location is one of my favourites. It boasts a well sized studio, which has a group fitness class for ladies three times a week. I've visited on many occasions - this gym doesn't get too busy, although it's on the smaller side. Disposable disinfecting wipes are always available, music isn't super annoying, and there's a lovely wall of windows overlooking the street.

65$/month membership. Gym is very small. You pay a 50$ for the key-fob which you don’t get back if you leave the gym. Also an annual fee of 35$ for “gym improvements”. Only 3 change rooms/washrooms. Only 2 bench-presses and everything else is very cramped. Very overpriced for what you are getting.

I have recently joined this gym, and so far I have a good impression about it. The gym is clean and organized, has a good variety of equipment, not crowded, and staff are friendly.

Hands down the friendliest staff of any gym I’ve been to in Ottawa. Derek and Andreas always take the time to say hello, always ask how the workout went, and go out of their way to offer advice and make you feel at home. I can’t say enough good things about these guys.

Its a great place to work out. Friendly people around and lively environment. New and unique equipments for the full body workouts. I love this place. Highly recommended!

amazing place , has everything you need, always upgrading .. stuff always repaired same and the staff is second to none. Having worked at gyms and gone to them my whole life, this gym makes me feel like family. Highly recommend

I had a membership at this facility about a year ago. I was promised in my contract that there would be a withdrawal from my account every 14 days, when I noticed that there was money coming out of my account off the specified days I called into the office. The manager at the time did not do anything to fix the issue, it was only when I emailed the head office and told them about the issue that I had that they finally tried to do something about it. The customer service is completely terrible, and the business end is substantially worse. I would never advertise this facility to anyone, I would deter everyone away from this place.

Old equipment, small, no change rooms. There's an annual "Gym Improvement Fee", not sure where that ends up but definitely not for new equipment. Only change rooms are 3 private washrooms, so expect to wait. Limited number of machines and weights

I love this gym! The trainers are always so kind and welcoming. The equipment is also in great shape.

It's a great facility with a wide variety of machines and free weights. The staff are friendly and the trainers are super knowledgable. Only two showers/change rooms but beyond peak hours there's not typically a wait for them.

Love the community feel of this gym. Everyone is super supportive and helpful! JP is an amazing trainer who makes we work harder than I ever would on my own!

Best gym ever! Been going to this gym for 3 years and seeing Andreas as my fitness trainer who has helped me lose and keep off weight. His kowledge about Health goes beyond just working out and each session I learn something new! The owners and staff are always super friendly and the facilities are clean (including the bathrooms). Definitely recommend!

Great gym. Nice and clean with friendly staff. Leah is an amazing trainer and person all around. Keep up the great work.

If anyone is looking to get back into the beat of thing this is the place , went in to sign up and it was nothing but a pleasant experience. Noah is the guy to talk to, he was super fair, super polite and cares for those trying to change!!!! So again Thank you Noah for a great and easy experience

One of the best gyms in the city. All the staff are super friendly and welcoming. JP is the best personal trainer I’ve ever met. Would definitely recommend joining this gym

JP and crew are back! I've been a member personal training and using the gym at 1868 Carling for 2 plus years. Why? Cleanest gym I've ever been at. Cool people. Everyone cares and talks to each other. All colors and styles inside. People share opinions and listen. Now, it has all new equipment and C19 protocols in place. This is not just a gym. It is a culture of wellness, friendship, and fun chatter. We are all in this together. This gym is so cool I help keep it clean and tidy because it a like a temple for me. A place to go and work out my body and clear my mind. Welcome back 1867 Carling!

Amazing customer service, especially the manager Noah! The place is very clean / well maintained, and the culture is great, Everyone is friendly. Definitely recommend this gym to others !

Good clean gym. Equipments are great. The studio is great. Noah takes good care of the gym. Anytime also has the best trainers in Ottawa shout-out to Austin.

I’ve been a member for 2 years at this location and I must say the staff members are very friendly and even the people that workout at the gym. Most of the equipment that you need to workout, they have it so it’s pretty amazing. You don’t have to look elsewhere to find a good place to workout. This is one of them. Highly recommend this place!

Clean, low key facility with professional staff. Also not overly crowded. Perfect no nonsense gym. Strongly recommended.

Very nice gym, never too busy, always very clean and respectful of covid protocols. I strongly recommend private training with Jean-Philippe Lepage, he builds great intense programs and pushes me to my limits every workout. JP always comes up with new exercises and finds a way to keep it diversified and exciting.

Love this place! They have great staff! Noah is always professional and friendly.

Quality staff and a great selection of machines! The manager Noah was very helpful and attentive. 10/10 will be back!

Neat machines different from my local anytime fitness.During masking times nobody was wearing a mask not even the one staff member that was working. None of the gym goers seem to wipe off the equipment. Barley any cleaning products around to do so. Dumbbells are rusty. Bathroom not the cleanest. Will stick to my amazing local anytime fitness

The place is the bomb I enjoy going there every single day and I love my trainer Taylor she is amazing and they make me feel very comfortable there

An awesome place to workout...excellent trainers...open all the time!

I cancelled my membership months ago and this month they started to charge me, I called the gym and found out that my membership was frozen and started to charge without any notice. Now I have to pay 1 month notice because they didn’t cancel when I asked. I’m extremely disappointed and will definitely tell people to stay away of this gym.

Was told verbally if I returned my key fob within 30 days of my membership expiring I would receive a $50 refund for the key fob, but no I was lied too, and now I'm stuck with a expensive piece of plastic that is the exact same as if I were to have returned it within my membership period. Poor communication at best and willful exploitation at worst...

Favorite gym to work out at once a member you can enjoy the use of any of their clubs worldwide

Honestly chill trainers, very helpful, quiet gym very friendly and highly recommended!

Good verity of machines, and enough plates and barbells to go around without waiting for too long. It's quaint, but surprisingly not too busy. The key feature is the 24 hour availability, there's also private washrooms with showers, always clean too!

Small community type vibes. Everyone is friendly, you’re always greeted by the trainers every time you step foot in the place. Honestly I was a bit hesitant at first when I signed up, just because I was coming from a much larger gym. But this blows it out of the water in every single way. A huge shoutout to the trainers. They give the place a friendly and inviting atmosphere that makes you want to go, even if you didn’t feel like it 👏🏻👏🏻

Anytime fitness is great places and very convenient. It’s been four months since I started working out and I’m loving the progress !! I recommend getting a membership here 💯

This is my home gym, my second home! My favourite place to be, the staff and management are all so amazing and welcoming. Super clean! Has everything you need to get a wicked pump in! Did I mention it’s my favourite place to be? Okay ya 🫶🏽 thank you again anytime fitness staff there. Y’all are the best

Noah gave my boyfriend and I a great tour of the gym and is very friendly. Would highly recommend this gym.

Great place, got everything you need, small place but comes with its perks, it's not so busy and chill all the time! Got 3 big washrooms/showers and a separate room to workout, if you prefer silence!

Decent gym with all you need, but sketchy business-wise. Didn't let people know that they would still be charged for membership during lockdown and wouldn't refund me when I found out.

Always fantastic service at this location. Especially from Noah. Very patient and always takes his time to explain whatever is asked.

I have paused my membership around the 7th of January. I just see that AF are charging me since January. I am so upset and wanted to talk to someone ASAP but nobody called back or no phone call responses

If this is your first time working out and want to join a gym, then you found the right place. Judgment free zone, friendly staff, and you will find all you basic needs from personal training to 24hr gym access.

Not a great place to workout. Small fitness centre, not enough equipments. The membership prices are high compared to what they offer. Not worth the money we pay for the membership. Save your money and choose fit for less or planet fitness instead.

Very inviting environment, the people are always helpful and kind! The place is always kept tidy and the bathrooms as well! I recommend this gym to all of my friends:)

Clean gym, welcoming and helpful staff, and good equipment variety. Have been enjoying my time as a member at this location. Highly recommend.

Don't know why anyone would want to change in a washroom..and reading a lot of negative comments leads me to wonder about the recent windows that were smashed at the hintonburg location couple of months ago

Great place to workout

Amazing location

If you want to have a quick sweat and lift a few weights, you can pick just about any other gym in Ottawa. There’s nothing special about that. But, if you want to find a place that will become more than a bunch of equipment, a place that sparks and maintains a sense of commitment to your goals and the confidence that they will be achieved, than pick this gym. Besides providing all required facilities always kept in the best shape possible, this Anytime Fitness also boasts a welcoming and enthusiastic staff who are always ready and willing to help. So if you’re looking for a gym to make your own, look no further – you have found it.

Great place to train. Never busy. Clean restrooms. Professional staff

Great place, good equipment, super friendly staff. There is sometimes a bit a of waiting line for change rooms and bathrooms but only in rush hours. Same goes for parking. Great place to work out!

I LOVE this gym because the staff is so friendly and helpful and not trying to impose their personal training on me. Always a clean facility and friendly environment!

Love my gym! Super friendly people and love the convenience of having a gym open at anytime is amazing. The carling and maitland location is perfect for myself as I work minutes away so going before or after work is great but I like the fact I could go anywhere and have one available to me.

Great place to workout

Friendly environment and it's never too busy (like other gyms). The staff are very helpful and always willing to give you pointers.

Clean place, excellent trainers. 10/10, would recommend.

I tend to go late at night after work and the place is always clean and fairly quiet.

Nice gym.

Great staff and super clean facility!

👏Accolades & Applause to Anytime Fitness Of all the franchised gyms in Ottawa regions *THIS ONE IS A 💎DIAMOND IN THE ROUGH of places to 🏃‍♀️exercise.⛹️‍♂️ Staff are experts in training😄 knowledge & social skills that make it all about you!! Literally they make it feel like you can achieve any goal in your heart! *Accolades & Applause to Anytime Fitness👏

Great gym, with a very friendly staff. Keeps the gym clean and in order.

Be wary of this gym. I cancelled my membership 5 years ago and signed off on all of the paper work to close my account in person. To my understanding, my membership was closed and all my fees were paid. This year I found out they sent me to collections for money. This gym nor the collections agency had never informed me or attempted to contact me to make any so called outstanding payments. I now owe the collections agency $500 for a balance I was never told about.

Great idea but I don't have the willpower to run on a treadmill while I watch people eat McDonald's right outside the window. If i could do that I wouldn't need the gym but great for those who go workout after lunch I guess.

Came in November to get a 1 month plan until Qc gyms open up and they're still charging on my card after my plan is supposedly done. Can't get them on the phone for explanation or for cancellations. Never going there again!

Excellent

What a great gym! Beautiful atmosphere. My trainer JP is always so energetic and brings me to another level of fitness. Gym is so clean all the time.

Good gym, employee's are always respectful. My go to gym eventhough it's one of the smaller ones around.

Amazing trainers super friendly and nice and the best workouts ever! Keep it up jp and crew anytime fitness is truly the best!! From Fran!. 😊😁. jp , is are the best trainer ever!

I get PT at this location with Leah! She is absolutely amazing. Over the last 3 months my body is transforming and I cant be happier. She is helping me achieve my fitness goals and she is the best hype woman out there!

J.P and the crew are the best! My daughter and I really enjoy doing our workout at the 1867 location! Our personal fitness trainer JP is very knowledgeable as well he is a good at giving us advice on our nutrition and health. We are always greeted with a smile. Fran and Louise! Would strongly recommend this location.

Great atmosphere, clean and empowering! Love this gym.

Ever since I found out about the gym I've love it. it's very different from other gyms. The Training i get from there is amazing and the result are unbelievable, i really mean it. The staff is amazing and welcoming, which is also that caught my attention because when i used to go to other gyms before i didn't get the same treatment as i am currently receiving with anytime fitness. I really love the1867 calling ave. because it has allowed me to build a special bond with my trainer coach Dre (really great coach)and i easily get to interact with Jeff and other people around too. You just feel really welcomed and cared about and Business there is serious. so yeah to me its the best gym in Ottawa for sure!!!

Gym is functional and clean. Staff are helpful! Great value for your money

Small basic but has what you need

Decent gym - get in, get out.. has everything you need. Glute/Ham Raise machine makes this gym 4* instead of 3* in my view.

Great for work outs at anytime

I've been a long-time member there, and it's great. It's very clean, and well conditioned. The staff are knowledgeable and always looking to help out. My only quarrels are the space issues- (which I know can't be helped), but classes can sometimes interfere with a workout, so you kind of have to plan yourself accordingly. There is a range of equipment for a variety of training modalities, but a lack of stronger walls for certain sects of training. (dynamic stuff, and all that). Again, I understand the limitations of the building, and the space within, so it's no fault to anyone, and this being the first gym had set the bar very high for the many more to come.

Great place to workout

Smaller gym located on the ground floor. Very quick access, clean and friendly staf. It does get busy though.

Great gym, great staff!

It's the first time I've felt comfortable coming to the gym consistently. I like that I have access to whatever activity I want to do from boxing, kicking, kettlebells, free weights, yoga, and when the time comes, barbell and heavier free weight training. Also the cardio machines are great. Love the bike! The atmosphere is great here too. I've joined a lot of gyms in my time and worked for a few too, and I've never been as involved and consistent as I am now.

Clean, bright and very welcoming. Very convenient as it's open 24 hours a day. Also included in your membership are yoga and aerobics classes. Personal trainers are available as well.

This gym is such a gem. The staff (JP, Andreas, Derek and Noah) are always welcoming and willing to help. I've had some personal training sessions with Andreas in order to develop a leg and upper body routine which has been really beneficial. Additionally, the members are all regulars and very nice crowd.

Derek works weekly with my son who has Down’s syndrome. He is so excited and driven to work out each week. They have the patience, skills and attention to detail needed to help him succeed. I truly appreciate this team.

Anytime Fitness has transformed my fitness journey with their 24/7 access, top-notch equipment and fantastic staff. I've been able to easily fit workouts into my schedule, no matter how late or early. The gym's cleanliness is second to none, providing a comfortable, safe environment to train in. The staff is knowledgeable, approachable, and always willing to help. Their personal trainers have been invaluable, providing tailored programs and constant encouragement. I'm thrilled with my progress, and it's largely due to the supportive atmosphere at Anytime Fitness. A definite 5-star gym!