Excellent coaching which increases motivation and retention. I have never stuck with a gym before, and perhaps because this is more than a gym, I have stayed with it for over a year. In studio classes are great; however, the pivot to OTlIve online has been flawless. I was worried about my level of commitment online, but seeing familiar faces and being accountable has kept me motivated to continually invest in myself. Try a free class - you deserve it! Lydia M. 31

OTF Kanata South is a great place to get a total body workout in just 60 minutes. The best thing about this gym are the staff. The coaches are trained, knowledgeable and dynamic individuals who motivate and challenge gym members to achieve their best. The coaches make workouts fun and challenging every single day. I would highly recommend this gym to anyone, of any ability, who is looking to improve their physical fitness.

Amazing workout and amazing staff!!! This is the only gym that I have ever stuck with, I’m hooked!! Orangetheory really makes you feel like you are part of a family.

I’ve only been attending Orange Theory classes for 1 month, however I really enjoy the style of training and classes they offer. As someone who feels intimidated by going to the gym and never knowing what to do or if I am doing certain exercises properly, Orange Theory takes that’s out of the equation. The trainers are very helpful and will assist you with form or anything you might need help with. I also like the fact that I show up do my workout and leave. All I need to do is follow the instructions. The more classes I attend the more I am enjoying it. If you were on the fence about trying it out, try the free class and go from there. The atmosphere is very positive and energetic.

Keeps me motivated, I feel pushed and challenged, I can workout with my mom and our effort is rewarded, great for any age or fitness level!

The best workouts I've ever done. The best coaches and staff you'll ever meet. They walk the walk. I've done at least one class with every member of the staff and they crush it. This place is addictive!

Super cool program, fantastic work out. Takes time to get up to speed, but once you do, wow, you will be so happy you tried OrangeTheory!!!

It is one of the best workouts on the planet. Coaching is encouraging and enthusiastic.

This is the only gym I have ever consistently gone to. You're not just a number here. The staff and coaches make an effort to know your name and get to know you. The workouts are different everyday and scalable to all fitness levels. Highly recommend.

This place is more than a gym. It actually quickly becomes an addiction (in a good way). The workouts are always different and can be as easy or as challenging as you want them to be. There is a competitive yet encouraging atmosphere among the members that helps you push yourself outside of your comfort zone and get real results. All of the coaches and staff are amazing and knowledgeable. The gym is always clean and full of high quality equipment. Love this place !!

Best thing for your fitness is Orangetheory Fitness, joined first time in Toronto, then continued my journey here in Ottawa. The coaches at this location are motivating and are there to push you a bit if you can haha :) The overall concept is amazing for a complete body workout, the online booking app is great and easy to use. And definitely the music gets you going!!!

I like how it has three different blocks of workout. It never gets boring and the hour spent during the workout passes by very fast. The coaches are always there to guide us through all the blocks and make sure we are working out in our correct form. The staff at the reception is very cooperative and the fact that they remember our names is very sweet.

Love the sense of community in working out with some of the best coaches ever. Amazingly motivating coaches. The front staff and sales associates are also super kind and accommodating. Great gym overall.

(Seems my original review has been hidden somehow. Reposting.) Had a very bad experience at the Kanata OTF in December 2022. Background, I started my membership in late November and my home gym is Barrhaven. I had also been to Merivale location once on Dec 3rd without any issue: booked on app, arrived on time and joined the class, completed a form after the class. On December 6th, in the morning, I booked a 7PM class for Wednesday Dec 7th on the mobile app. On Wednesday, I arrive right on time, and was going to follow the group to go into the gyn, but I got stopped by the front desk staff saying I was not allowed to join that class. I asked why and she said I need to arrive half hour ahead of time to do some paper work. She said she called me and left a message. BUT I GOT NO MISSED CALLS and NO VOICEMAILS at all. She said I booked too late and she didn't see me on the list that morning. BUT I BOOKED ONE DAY AHEAD! I don't know if she was lying or if there was indeed some technical problem with the mobile network that her voicemail disappeared?? But I mentioned that I was able to do that at Merivale location and asked if I could just finish the class and do the paperwork afterward but she refused. Very frustrating experience. I like OTF but this location needs some improvement in service.

Would definitely recommend Orangetheory Kanata fitness centre to all fitness enthusiasts. I joined recently and have been impressed by the energy levels of the coaches and staff . Every workout seems to be something to look forward to.

I recently joined OT and have been impressed by the energy levels of the coaches Yannick and Dax! The trainings are exciting and the coaches are very supportive! OT has been a life changing to me, because I learned that I can do much more than I thought! 💪 Thanks OT Kanata!

I'm thrilled with my experience at Orange Theory Fitness Center in Kanata. The facility is impressive with modern equipment and amenities. The coaches are knowledgeable, motivating, and eager to challenge one's to his/her limits. They tailor workouts to my fitness level and guide me through progressions. The reception team is warm, welcoming, and always ready to help. They make me feel at ease and answer any questions I have with a smile. I wholeheartedly recommend Orange Theory Gym in Kanata to anyone seeking an exceptional workout experience. The coaches, facility, and staff are all first-rate, and I'm glad to be a part of this community. Thank you for providing such a conducive environment for me to achieve my fitness goals!

I have been a member at several gyms in the Ottawa area for the past 18 years of living here. Orange Theory is honestly the only gym that I have been in regular attendance and actually enjoy attending. The staff is excellent, the classes are challenging, but very 'do able' at whatever pace/intensity/energy mood I am in that day. I really, really like going to this gym and I hate going to the gym.

Coaches are great Very expensive Shockingly poor customer service from management If they like you you get the $129 rate... If they don't? You get the "eff you" $169 rate. How much are you paying them let's you know what they think about you and your business

I felt the workout was easier than last year (pre-shutdown), but it was fun and effective. I felt safe.

Really wonderful and motivating coaches! A great community of gym members! It's the best gym I have ever joined!

The trainers ensure your technique is correct, they encourage and cheer you on. The combination of excersizes is fantastic which tones the entire body.

Great workout, something different everyday 🙂

Incredibly disappointed in the customer service. I was encouraged to buy a package and was not told about the additional $70 fee for a heart rate monitor until I bought the package. I asked for my money back and was refused. My emails are not responded to and I was given an incredible amount of attitude on the phone. I haven't used a single class and was refused a refund. Honestly, disgusting. I would love for OTF to give me an email they will actually respond to cause they love to give great responses on google reviews to give the appearance of a business who cares but have completely shafted several clients who have actual issues. Thank you for stealing my money and claiming you're incapable of processing a refund!

Great environment, great instructors and lots of flexibility of times to work out. I enjoy the workout and feel like I'm building back my strength.

Organized. Able to reserve workout. Excellent instructors. Feeling of having a personal trainer even though group class. Ability to check progress. Great apps. Great music. Own workout equipment and space. Continual feeling of accomplishment.

Simply amazing. Whole staff is awesome but special thanks to coach Sam. In just two weeks I started feeling energetic throughout the day and I can see improvement in my resting heart rate also. Thanks coach Sam from Kanata location.

Such a great studio! I don’t usually go to this studio but was in town for the holidays for a few days and everyone here was very friendly and welcoming. Even though I was only there for a few days the staff learned my name and made me feel like a regular. The sense of community is always so great at Orangetheory, and they instantly know when someone “new” walks in but are so quick to welcome them to the group. Thanks to Sam and Andrew for the great workouts! I’m sure I’ll be back again.

I used to go to a gym before COVID, and during the pandemic I was working out at home, but was missing going out and seeing people IRL. I have limited time to workout and wanted to get the most of it, so Orangetheory was an amazing fit. The workout is intense but at the same time at my own pace, it is also a complete workout: cardio+strength. Andrew is an amazing coach and brings such a great energy to our sessions. He also helps with the postures, something I've never had before and it's so important to prevent injuries! I'm very satisfied, it's really worth it.

I am new to this club but I am loving it. Every workout is different. They are challenging and fun. The staff is very friendly and always willing to help out.

Orangetheory Fitness Kanata has been the best gym for me. Great workouts, manager, coaches, staff and members.

Great place! Everything was neat and clean.

I did a trial class over a year ago and never went back. I am STILL receiving marketing emails and phone calls even though I’ve unsubscribed, stop harassing me.

This is the only gym I’ve stuck to. From greeting me by name when I walk in the door to the guided workouts to the immense support of my success. It’s my second home.

Amazing and unique. I so enjoy the system and techniques used in training. Totally encourage everyone to check this out. High five to awesome coaches!

Absolutely love this location, friendly staff and it’s my favourite kind of workout! Highly recommend

100% hands down the best thing you will ever try. Guaranteed you are hooked after the first class. I will never forget the amazing feeling of being able to see your progress from the beginning. Amazing coaches, staff and members.

I was never really a fan of group classes, indoor cardio or 80's diva hits but Orange Theory has changed that! Awesome workouts, clean facilities and energizing community. Front desk staff are always friendly and helpful! I mainly attend Leon and Andrews classes (timing wise it works out that way) and they are fantastic fitness leaders. I've gone to a few other OTF locations and the coaches are never as enjoyable as these gents. These two energize, critique form, push you to do better ... one of them even dances and plays air guitar. Combining Orange Theory into my fitness routine has toned up my body and hit new PB's in the gym! Thanks guys!

The best gym I have ever been a member at. Super efficient workouts guided by the coach, when they see the exercise Im doing is not challenging enough, they will push me to make it harder. Super friendly and welcoming staff. I 100% recommend this gym and especially this location.

Fabulous people and an awesome workout. Different every single time. The best part is, I don't have to think about what I'm doing and get corrected when my form isn't just right. Been going for a year now consistently and that says a lot for me!! I would recommend this gym to anyone who loves a challenge, and a great workout!

Beat HIIT class in the city

Great coaches, great classes

This is by far the best workout I have ever had...I am totally addicted!!

OTF is not a gym membership...it is a commitment to fitness. You still have to do the work to get results, but the nature of the OTF workout is such that you will notice improved overall fitness within a few weeks (everyone is different obviously, but I noticed a marked difference in 2 weeks/8 classes). You will achieve your health and/or fitness goals faster and more efficiently, all while having fun! I love the diversity of exercise blocks that progressively challenge you throughout each session. No two classes are the same, which is key to keeping participants motivated and challenged. The coaches are extraordinary...they really seem to be invested in participants' success. I've lost 30 lbs in 6 mths and I'm the healthiest and fittest I've ever been (and I'm 47 yrs old!). There really is no workout like it! JUST TRY IT...YOU WON'T REGRET IT!!

Love it

Great workout with a great team of coaches encouraging people to push past their limits

I have been a member and Orangetheory Fitness Kanata - South since the end of January and love it ... Being a fitness junky for my entire life, I have found my daily 60 minutes at OTF as the most funnest while challenging workout experience. Although, training in a Group Fitness environment, everyone’s workout is different experience as it is based on our own individual space and fitness level ... The Staff and other Members are all welcoming and supportive of one another. Highly recommended to try out for sure ...

Great place for a full body one hour workout. Incredible coaches and staff make you feel welcome.

Orangetheory fitness is the best work out ever. I'm addicted!

It is the most efficient workout because it is only 60 mins of your day, intense but fun class lead by amazing coaches who motivate and push me beyond what I thought I could do. Not only OTF made me stronger physically but mentally as well. The entire group of staff are just fantastic in what they are doing. I'm a much happier person now. Highly recommend to give it a try.

Everything. I actually feel like it makes a difference physically and mentally. Every single coach is incredible. The music! The atmosphere. Everything.

Great customer service, excellent workout, great music and people!

Never the same routine, always a different daily challenge and for the whole body with strength training and cardio. The instructors (Andrew and Liz) who inspired and pushed you, took time to help and be patient and push me to challenge myself. Overall fantastic and would have loved to stay on however I moved to Tofino BC where Orange does not exist! Thank you to everyone for a great experience and life changing fitness.

Full body workout in 60 minutes with a coach. Get 12-18 splat points and continue to burn for another 24-36 hours! Love OTF! 💪👊✋

I’ve been a member for 18 months and I can’t say more good things about it! You don’t have to think about workouts, they change every day but there is a plan each week - it’s not random. The coaches are awesome;filled with energy and lots of enthusiasm for members. Classes are always on time and as mentioned in other posts, the studio is exceptionally clean! I started on a monthly package of 8 classes per month but quickly became hooked. I’m now a premium member! I’ve integrated OTF with my half marathon training which has resulted in a significant improvement in my PB!

Awesome workout!! This gym has changed my life! "Karin rocks my socks!"

I see the results!

It’s a continuous workout that I don’t have to think about, and no routine boredom, It’s a different workout every time! love the push/guidance we get from the awesome instructors! OTF all the way!

The workouts are intense. The classes are small and different every time. The facility is exceptionally clean and the staff are always friendly, helpful, incredibly upbeat and motivating. I think my favourite part of the Orange Theory Program are the personal challenges. Whether it is Hell Week or Peak Week or just the small daily challenges to see if u can go further, faster or heavier it allows me to gauge my fitness level and to see how much I have progressed or regressed. So far it has been all progress. Thanks OTF for making me want to go to the gym.

Great workout, encouraging staff, friendly participants.

Amazing place! Coaches are incredible, staff is welcoming & super friendly, and owners are involved & awesome. I will never step foot in another gym since joining August 2016. The workouts are always different and challenging, and suitable for all levels of fitness. Can’t say enough great things about OTF Kanata/Stittsville! 🙌🏼

It's hard enough to be useful, lol. I like that the workouts are challenging and I really like that the trainers both encourage and push you as individuals. I also like that in this environment it seems like both the people taking the class and the trainers are more likely to encourage each other - even if it's just eye contact and a smile. That's what really sets this place apart from doing a class somewhere else, (other than the intensity - I like the intensity of these classes a lot).

Where to start? Becoming an Orange Theory member is one of the greatest gifts you can give yourself. Starting with the online booking system, the electronic monitoring and the world class personal trainers/ movement motivators in the industry. The small groups allow for the perfect support by these super professional trainers who lead by inspiring everyone equally… You for get your water, they have you covered for a small fee, looking for sweet swag, they got you covered… I have attended over 100 classes and have spent over 100,000 Calories… Thank you all for allowing me to experience The Orange Theory and what I am truly capable of… Mr. True

I have had the worst experience. They have talked to me and advised me of something and when i call back i had to call 3 times to get hold of a manager and when i got hold of her she was saying things she never mentioned to me before. The worst customer service ive ever experienced.