Starbucks image

Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention drinks, order, time, drink, Starbucks, coffee,


Address

3175 E Thomas Rd, Phoenix, AZ 85016

Website

www.starbucks.com

Contact

(602) 956-1529

Price rating

$$ $$

Rating on Google Maps

4.10 (1.1K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 4:30 AM to 9 PM
  • Wednesday: 4:30 AM to 9 PM
  • Thursday: 4:30 AM to 9 PM
  • Friday: 4:30 AM to 9 PM
  • Saturday: 5 AM to 9 PM
  • Sunday: 5 AM to 9 PM
  • Monday: 4:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: drinks (8) order (7) time (7) drink (6) Starbucks (6) coffee (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 J T. 1 year ago on Google
    Worst place ever, waiting for my two drink over 30 minutes. Instead of making drink in order, one of the employee decided to make her family of 8 drink first. I came before her family and only get two drinks. Even the people came after her family get their drink but not mine. Next time take care of your costumer equally!
    1 person found this review helpful 👍

  • 1/5 Airiauna L. 1 year ago on Google
    2 days in a row of coming to this place at different times of day, and for some reason or another I sat in the Drive-Thru for at least 20 minutes. The first time I came through it was relatively busy but the line sat still for such a long time even after I had reached the point where I placed my order. The following day (today) I only had one car in front of me and still managed to sit still for an excessively long time. It was my knowledge that Starbucks had a policy that if you had to wait more than 5 minutes between placing your order and receiving your order, it should be free. Neither times that I had such a poor experience in this drive thru, was that policy honoured or upheld. I know that this location was closed for an extended period of time, and I have to wonder if this isn't why. And to top it off I just unbagged my cheese danish and there are burnt flecks of some kind of other food debris stuck in the filling
    1 person found this review helpful 👍

  • 3/5 Cody C. 1 year ago on Google
    No walk in's on regular days, poor traffic configuration and a really dangerous neighborhood make this a less than ideal place to grab coffee. Staff is fast and friendly.
    1 person found this review helpful 👍

  • 5/5 Rebecca S. 5 months ago on Google
    my go to stop on the way to work! it does gets busy in the morning but the amazing workers here keep the drive thru lane moving fast!
    1 person found this review helpful 👍

  • 1/5 D.J. M. 4 years ago on Google
    Ordered postmates, ordered a Venti triple longshot iced coffee with almond milk and what you see below is what I got. I also ordered a venti medicine call tea and a cup with just ice and did not recieve it. This store is the worst! I've had trouble with them through drive through as well. Never will I return here, you have no value in the starbuck brand.
    1 person found this review helpful 👍

  • 5/5 Christopher D. 4 years ago on Google
    Friendly staff with valuable recommendations and are always very accomadative and careful with my order. Will return again, next time I go shopping at Target.
    1 person found this review helpful 👍

  • 5/5 Josefina A. 4 months ago on Google
    They have great customer service Abby and Jake were just simply amazing thank you guys for making my night

  • 1/5 Matthew S. 4 months ago on Google
    A while ago I found out that the most disrespectful people I know work here they are very rude to everyone but white people I seen this first hand and it's disgusting the young white lady that works there said this to a man who was 2 people ahead of me she said just get out because you people can't afford Starbucks and you can hear co workers chuckle which is unreal I don't agree with it but that's Starbucks for you funny thing is the guy had money probably more money than the lady who was talking trash lol

  • 5/5 Elizabeth J. 5 months ago on Google
    The baristas here make the best drinks! Always super friendly and courteous. If I am not sure what to get and I am in the mood to try something new, I love how they actually give me genuine recommendations for what drinks to try. They certainly know their stuff here and the inside of the cafe is always clean.

  • 4/5 Velvet Jean R. 6 months ago on Google
    They always get me through pretty quickly. It's nice.

  • 5/5 Luke C. 7 months ago on Google
    Love my slay besties here

  • 5/5 Amanda C. 7 months ago on Google
    Always a great vibe...great energ, ,clean and super fast!!!

  • 2/5 Bill M. 8 months ago on Google
    The coffee and food are usual good Starbucks quality and the service is excellent. The problem I have with this location is they no longer offer seating for customers.

  • 3/5 Ashsicle 8 months ago on Google
    I ordered a pink drink but it didn't taste nothing like it usually does. It tasted as water maybe because I didn't get strawberries with it. I'll still drink! 😁

  • 5/5 R B. 8 months ago on Google
    My favorite location by far and I have been to many. The staff here is attentive. They care about what they're doing. They welcome you into the store every time. I'm really going to miss them since I moved out of this area recently.

  • 5/5 Delanna S. 10 months ago on Google
    I used to come to this location everyday, but then I realized some of their baristas can’t make drinks. However, the girl who wears the pink mask has excellent service and makes the best drinks. She should be training all of your employees because she knows the correct proportions and is quick at making drinks.

  • 1/5 Guy C. 11 months ago on Google
    I told him how to grind up a huge bag of coffee that I made and they did not do it properly and there was nobody in the store

  • 5/5 Marcus A. 1 year ago on Google
    Very nice and friendly customer service. Clean environment, never got any orders wrong on any of my visits when I ordered.

  • 5/5 Ruben Z. 1 year ago on Google
    Great place for a cold coffee lateaa and snacks

  • 5/5 Heidi B. 1 year ago on Google
    Only give it a 3 for atmosphere because it's only a grab and go. So you gotta stand around while you wait!!

  • 5/5 Jasmine B. 1 year ago on Google
    I love Starbucks. There drinks never fail to give me satisfaction. The baristas are very sweet.

  • 5/5 Rachel 1 year ago on Google
    Starbucks is my true love lol. Can never go wrong coming here ❤️

  • 1/5 ME Angelia D. 1 year ago on Google
    From Arizona to California the worst service. Walk in first at register but last to be served. If you can pass this location up. P.S. standard order Tall coffee with cream and sugar.

  • 5/5 William A. 1 year ago on Google
    I was there on 8/31 at like noon. I don't remember the guy working the windows name. But there was an error on the order, probably my fault. But the cashier was quick to correct it in a fast and efficient way. Thank you sir!

  • 5/5 Otto's C. 1 year ago on Google
    Major complaint! I want to know how much crack is in these drinks because my wife is addicted! All jokes aside we love starbucks and have ammased a great collection of cups. And will continue to purchase thier merchanise and products for the foreseable furture. I've also heard they have excellent benifits to employees who are attending college. That is just another plus.


Call (602) 956-1529 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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