Zero explanation on food items from crew, just an instruction to tap my card to pay. I ordered x2 fried rice, it's supposed to be $4 each. Got charged $30 dollars and had to stand and wait for an offer of a partial refund which I refused. Then I got a full refund, which I have no proof of. Just a verbal promise that I was refunded $20. The foods bland and the service is bad. This is ridiculous.

I was at a competition for two days at the Phoenix convention center 3/4 and 3/5 and I got two egg rolls. They weren't that great but whatever.. Panda Express has wayyyyy better egg rolls. And the egg rolls at Urban Wok are $3 a piece! Insane! Also, the lady charged me twice, and I didn't realize it until it was two late, and of course they don't have a phone number to call and talk to someone about it. I love too far to just casually go back, and I am very very angry. Will NEVER go here again. If they hadn't double charged me, maybe I would go back but no. THIS PLACE IS A SCAM BE CAREFUL!

Dishes are way too salty and sugary, eggroll is mushy, rice is dry, bad meal for $14.

Food is ok but portion size/choice of food wasn't great and price was high

Rice had a melted like texture and chicken breading was soggy! Horrible experience...

Prices are genuinely offensive

Salty, fried rice full of soy sauce, kill a cow. Not chinese food.

Frozen boxed food taste disappointed, disgusting!