1/5 Brandon L. 3 years ago on Google
Absolutely
delicious
food,
but
I
will
not
return
for
the
single
fact
that
it
took
an
hour
and
a
half
to
pick
up
a
to
go
order
tonight.
Backstory
is
that
I
purchased
a
Groupon
for
$70
to
the
location
for
a
special
occasion
dinner
for
two
that
was
titled
"latin
dinner
for
two
to
go-
valid
any
day".
Called
to
place
the
order
and
I
am
told
that
they
cannot
do
Groupons
to
go.
Okay,
but
it
says
it
in
the
title...
She
tells
me
she'll
text
the
owner
and
get
back
to
me.
10
minutes
later
and
she
calls,
I'm
told
that
my
order
will
be
ready
in
15
mins.
Get
there
at
just
about
the
15
min
mark
and
I
am
told
that
the
manager
is
out
of
the
building.
She
is
the
only
one
that
can
redeem
Groupons,
so
I
can't
pay.
I'm
asked
to
sit
on
the
couch
and
await
for
her
to
return,
with
no
employee
able
to
provide
an
eta
besides
"soon."
I
sit
on
the
couch
and
watch
as
a
table
goes
through
this
same
thing.
So,
effectively,
sorry
guys,
you
can't
leave
just
yet,
because
no
one
besides
the
manager
can
take
payment!
She
shows
up
about
20
mins
later
and
takes
care
of
them,
then
me.
I
get
to
my
car,
check
the
food
and
I
was
given
a
single
appetizer.
The
dinner
for
two
was
pretty
comprehensive;
salad,
empanadas,
two
entrees,
five
sides
and
a
dessert.
They
gave
me
a
variety
sampler
appetizer.
So,
not
even
the
right
appetizer,
but
it
had
the
two
empanadas.
Went
back
in
and
told
them
it
was
incorrect.
Manager
informed
it
would
be
ready
shortly
and
apologized.
Around
15
mins
later
I
was
on
my
way
yet
again.
Got
home
ready
to
finally
enjoy
a
birthday
dinner
and
realized
this
bag
was
light,
too.
They
included
the
appetizer,
two
entrees
and
the
salad.
I
guess
we
went
from
1/10
to
4/10
items
being
included,
so
that's
an
improvement,
but
not
quite
what
I
wanted
still.
Called
back
and
the
manager
offered
credit
for
my
next
meal.
Okay...
Well,
what
about
this
one
that's
still
missing
items?
Can
we
focus
on
fixing
the
actual
order
so
I
don't
have
to
say
"hey
hun,
sorry
it's
super
messed
up
for
your
birthday
dinner,
but
don't
worry!
Next
time
we
go
spend
money
there,
we
get
a
discount!"
That's
the
silliest
potential
resolution
I've
ever
heard
to
something
like
this:
"Come
spend
more
money
with
us
next
time
and
we'll
make
this
order
right!"
I
said
obviously
I
wanted
a
corrected
order,
so
we
had
to
go
through
and
I
had
to
list
off
what
the
contents
of
the
package
were
for
her
from
the
Groupon
app.
She
again
apologized
and
said
"sorry,
the
owner
didn't
communicate
with
us
there
was
a
new
Groupon.
I
thought
I
included
everything
and
then
a
bit
extra."
So...
you
guessed.
You
guessed
you
got
it
correct,
instead
of,
y'know,
going
to
the
app
and
looking
to
see
what
it
included?
I
mean,
that's
not
even
including
that
they
could
have
done
this
the
first
time
instead
of
texting
the
owner
to
verify.
Just
open
the
app
and
see
what
you're
offering,
instead
of
making
customers
wait
10
mins
to
see
if
they're
even
able
to
order.
Finally
got
the
correct
order
when
we
went
through
it
together
in
the
restaurant.
From
my
initial
"10
min
wait"
for
pickup,
I
spent
around
a
hour
and
15
minutes
extra
dealing
with
these
folks
during
what
should
have
been
a
birthday
dinner
for
two.
Offered
to
comp
a
drink
and
I
said
we
didn't
drink.
She
made
a
joke
that
"well,
I'd
offer
more
food,
but
I
think
there's
enough
there."
That's
cool.
Wish
I
would
have
gotten
it
around
a
hour
ago.
Not
the
time
for
jokes.
Can't
really
recommend
them.
At
all.
Food's
good,
but
good
luck
getting
it.
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