Koox Diving Playa del Carmen image

Koox Diving Playa del Carmen

Tour operator Diving center Dive shop Scuba instructor Scuba tour agency

👍👍 I had 3 great dives with Koox. They were very communicative and professional, and I loved talking to all my guides. I loved diving with Patrick, who was a great conversationalist and very experienced diver. I also loved diving with Julio and Andres, we had so much fun in the cenotes; i will never fo... People often mention diving, dive, Koox, cenote, Antoine, experience, great, time, dives, guide,


Address

10 Avenida Nte. 258, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Website

www.kooxdiving.com

Contact

+52 984 313 7632

Rating on Google Maps

4.90 (72 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 2 pm
  • Saturday: 12 to 6 pm
  • Sunday: (Christmas Eve), 12 to 6 pm, Hours might differ
  • Monday: (Christmas Day), 11 am to 6 pm, Holiday hours
  • Tuesday: 8 am to 2 pm
  • Wednesday: 8 am to 2 pm
  • Thursday: 8 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: diving (28) dive (23) Koox (16) cenote (14) Antoine (12) experience (12) great (11) time (10) dives (9) guide (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Maya S. 2 years ago on Google
    I had 3 great dives with Koox. They were very communicative and professional, and I loved talking to all my guides. I loved diving with Patrick, who was a great conversationalist and very experienced diver. I also loved diving with Julio and Andres, we had so much fun in the cenotes; i will never forget our dive in The Pit! I will certainly dive with them again if I am back in Mexico!
    2 people found this review helpful 👍

  • 5/5 Doug M. 8 months ago on Google
    Definitely the highlight of my vacation down in Mexico. My wife went snorkeling and I went cenote diving for the first time (at Dos Ojos) and had the adventure of a lifetime. Big thanks to Koox diving, in particular our guide, Antoine, who eased my anxieties in diving for the first time in years through his patience, guidance, and genuine love and enthusiasm for his job. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Rachel W. 7 months ago on Google
    This is one of the highlights of my time in Tulum. Having a guide, in my case Victor, (who was amazing!) to show exactly where to go and explain what you're seeing, makes being on a tour worth it. He kept an eye on me and helped with any equipment adjustments. I highly recommend Koox! Thanks Victor!
    1 person found this review helpful 👍

  • 5/5 Giselle, Mengmeng W. 7 months ago on Google
    We booked 6 days’ diving with Koox (Cenote, musa, and Cozumel). The cenote diving is awesome! Antoine was our guide, and he is very nice and a very experienced diver. He took us to cenote Dos ojos, Angelita, Carwash, Eden, Chikin Ha, the Pit, and Dream Gate. Cenote diving is so unique and different from my previous experience in the ocean. I love it! I have recommended to my other diving friends! I might come back in future and hopefully diving with Antoine again!
    1 person found this review helpful 👍

  • 5/5 Melissa S. 4 years ago on Google
    The service was amazing! I highly recommend the Dos Ojos Cenote dive. It is breathtaking. All for Julio as your dive master. He was patient, informative and very kind!
    1 person found this review helpful 👍

  • 5/5 Die T. 2 years ago on Google
    I had an amazing time with Koox diving. Throughout all of my dives (bull shark dive, cavern, crocodile night dive), It felt very private and friendly. A special thanks to Patch and Julio who were my guides during the tours; they made my time in Playa del Carmen truly perfect. Greetings, Tamino
    1 person found this review helpful 👍

  • 5/5 Michael J. 1 year ago on Google
    Wife and I are recreational divers. Through our years of travel we have dove with numerous companies. We have had the great opportunity to complete several dives through Koox in Playa during two different visits. Their guides are always very informative about the dive that we would be taking and always stressed the importance of safety. We must give a shout out to Antoine, who we dove with last. By far the best ever, and we hope to dive again with him soon. So if you find yourself looking for a dive shop and there is a Koox, we greatly recommend them. You won't be disappointed.
    1 person found this review helpful 👍

  • 5/5 Varsha P. 1 year ago on Google
    Lupe was my snorkeling instructor on NYE and she made my experience snorkeling in casa cenote one that I will never forget. I only went snorkeling once before this and told her I needed a refresher. Not only did she teach me how to properly snorkel but she also taught me how to free dive. She was extremely patient and always made sure I was comfortable. She is an excellent instructor and I would highly recommend her to anyone in the area!

  • 5/5 Sidney H. 4 months ago on Google
    I had an awesome four dives with Koox! Cris was super helpful in booking dives in both Playa del Carmen and Cozumel! Highly recommend booking with them.

  • 5/5 François L. 1 year ago on Google
    Good day folks, I had the opportunity to explore the El Eden cenote on April 13th with diving guide Antoine who is employed by this company. It was just the two of us. For me, it was a small recreational dive, my last dive was in 2017. He is qualified sidemount, cave diver, so there is also the possibility for technical divers and those who want to explore caves to find what they are looking for. He speaks French, English and Spanish. Trustworthy: I had a delay of 1:30 due to an accident that caused a traffic jam. I communicated with the company/the guide and they were understanding and Antoine arrived a few minutes after I arrived at the site. They also offers transportation directly to the site for those who do not know the region or do not have a vehicle. Have a good dive and enjoy it.

  • 5/5 Francisco G. 1 year ago on Google
    Had a great time with Koox. Chucho and Antoine were excellent and friendly guides that took us to the heart of some of the best wildlife in Mexico. If you're looking for diving adventure with wildlife in a respectful manner and/or just enjoying the cenotes around Riviera Maya, this is a place I strongly recommend!

  • 5/5 Mathieu L. 11 months ago on Google
    My wife and I did the cenote snorkeling tour starting from Playa del Carmen. Antoine was a great guide, very friendly and knowledgeable. We were not rushed and had all the time we needed to enjoy each cenote. We'd recommend.

  • 5/5 Rudy K. 1 year ago on Google
    One morning we decided to do a cenote diving. So we went to Koox Diving centre without any reservation that day. Luckily they managed to book us for 2 cenote dives for the same day. We were assigned Antoine Guillois as our cenote diving guide. We had a wonderful time in Cavern diving. Antoine is very caring to us and his concern to safety is priority but still having fun… so nice. We are very fortunate have Antoine as our cenote dive guide. If we have another chance in the future we will definitely reserve Antoine Guillois again at Koox Dive centre. Such a wonderful fella so we had an Incredible experience!!

  • 5/5 Adrienne S. 1 year ago on Google
    I was nervous to dive in the Cenotes but Victor made me feel extremely comfortable. He checked in with us constantly, making sure we felt safe in the caves. He picked the right caves at the right times to ensure we had the best experience and didnt run into a lot of traffic. Dive with Koox if you do Cenotes!!

  • 5/5 Ebony M. 1 year ago on Google
    We had a great dive with Koox. Olympia took us out and couldn’t rate her higher. She had so much knowledge on diving, sea life and the cenotes we were diving through. She’s my favourite dive instructor to date, the whole experience was amazing - thank you!

  • 5/5 David G. 1 year ago on Google
    Great first-time dive with Victor. He explained everything clearly and was very attentive during the dive. The cenote was beautiful as well. The whole experience was great.

  • 5/5 A B. 2 years ago on Google
    I did 4 Cenotes dives with Koox Diving in two days. First day I visited Casa and Dos Ojos cenotes with Ever, and second day I visited El Pit and Nicte Ha cenotes with Julio. Amazing experience! I have no words to describe my emotions. You MUST do it! Both instructors was really friendly. And it was like VIP tour for me because I was the only one person in our group :) BTW this company can rent GoPro camera for diving absolutely for free! Highly recommend these guys.

  • 5/5 Roi G. 1 year ago on Google
    We went for two diving in the cenotes (dos ojos and the pit) with the diving instructor patrick. He was kind, and did his best to make our day the best - and so it was!

  • 5/5 Jose B. 1 year ago on Google
    Greatest dive shop in Playa del Carmen, with great prices and service. Make sure to ask for Andres and Patrick, they will make you dive worth while.

  • 5/5 rts02 1 year ago on Google
    It was a beautiful and friendly experience. It was very relaxed and accommodating. All staff made sure there was great care, we’re relaxed, safe and attentive. Patrick was my instructor and has very good safety awareness and cave experience. A very enjoyable experience but he also made sure he regularly checked I was ok during the dive, which was reassuring.

  • 5/5 Louise H. 1 year ago on Google
    We had a great experience diving with Koox for 3 days, and we could not be happier! As an instructor and dive center owner I am always happy to encounter a center that combines a genuine love of diving with professionalism and a personal approach. Pablo, who was our office contact, was very friendly and made a very customized proposition to optimize our diving days and cater to our level of experience. We did 1 dag of reef diving in Cozumel with Patrick, a very friendly guide who took us for two very nice drift dives on a beautiful colorful reef. If you go boat diving remember to not bring anything that you want to keep dry because they are pretty small (fast) boats so everything will get wet! Then we did 2 days of cenote diving, one with Patrick and one with Carlos (second day was just us with Carlos). We did 3 dives a day and had an absolutely great time: professional, safe, well equipped, and the cenotes are beautiful! There's nothing quite like the landscape of cenote Dreamgate and we even saw a crocodile at Casa Cenote. But on top of everything we got to know our guides and their passion for diving in the car on the road and during lunch (a welcome and sympathetic torta on the side of the road, living the good life) which was included. Thank you Koox, Patrick, Carlos, Nadia and Pablo (we owe you a pack of Belgian chocolate which you can collect in Leuven, Belgium if you ever visit 😉)! See you next time.


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