The hotel is really great. Exceptional kindness of employees, warm and pleasant atmosphere. I can safely say that it is decorated like a hotel from the future. I am convinced that I will be a permanent guest of the hotel whenever I am in Plovdiv. Hotel for every recommendation!!!!! Zika Z. Serbia

We stayed there for 6 nights. The check in staff were fantastic, as was one of the ladies working in the bar. The hotel is not in the greatest location, so walking around by yourself at night isn't an option The rooms are dark and small with little to no natural light for the majority of the day. The have an odd layout with no privacy in the bathroom and very little room to manoeuvre. The rooms were very clean and had all the modern electronics to open curtains and turn on lights, but the placement of the controls fixed to the bedside cabinets meant that if you accidentally touched the control during the night the lights would come on or the curtains would open. The rooms are very noisy so using the hair dryer woke those around us. We could hear the next rooms alarm go off and when they flushed the toilet or spoke normally. Breakfast was great when it finally arrived, but the wait staff need a lot of training on how to cope with more than 10 people at various tables. Our last morning was the worst when the breakfast staff refused to serve breakfast at 6.30am as per the hotel and restaurants signs. They had decided not to start the breakfast service until 7am today. They even refused to serve fruit and cereal. They hadn't even started setting up for breakfast. They were rude and only offered us a coffee as we were walking out. I would not stay here again.

My wife and I escaped to this hotel for the weekend, and it was just what we needed. The staff was super friendly and made us feel at home right away. The chill vibe of the hotel helped us relax and the wellness zone was awesome. If you're in Plovdiv for work or just want a peaceful break, this hotel rocks. It offers a perfect balance of comfort, convenience, and luxury that is sure to meet your needs. We had a fantastic stay, and I am eager to return. I highly recommend this hotel to anyone seeking a top-notch experience in Plovdiv.

Quite new 5* hotel in Plovdiv. It represents the Brand vision of a lifestyle luxury hospitality. Fresh design of both private and common area is very appreciated. Worth to pay a visit.

The Best of the hotels all over Bulgaria. Celanness service design Food... Everything at top level.

Cozy and inspiring atmosphere and design with five star service. I like the smart electricity in the whole hotel. It is easy to work with and give a luxury touch.

The best hotel in Plovdiv. Super new, very well designed, so clean , perfect food and perfect staff. I wouldn't stay any were else !

The room was beautiful!!! Very well thought out, everything you would want and excellent quality. I especially loved the little seating area behind the bed overlooking the courtyard. And so quiet. Aside from that, the staff gets a huge mention. Very warm and professional. A special thank you to Ivan, the manager, and Lia at the front desk. You both helped make my stay memorable.

I had an absolutely wonderful stay at this hotel! The staff was incredibly friendly and accommodating, making me feel right at home from the moment I arrived. The room was clean, comfortable, and beautifully decorated, providing a cozy retreat after a long day of exploring the city. The hotel's location was perfect, within walking distance of all the major attractions and restaurants. Highly recommended!

Stayed in the hotel for 2 nights for an urgent business trip. Had to find a hotel in the last minute with a very short notice, the professionalism of Guest Communication service really had me stoked, they were quick and helpful to get my stays sorted. The hotel was exceptional, rooms were clean with all latest technology that you might need. Restaurant decor is absolutely stunning, Would love to dine there again. Had to walk a little to get to the centre, but overall the hotel is perfect for its location. Thank you The Emporium Hotel, for fully committing and delivering, and definitely see you again! 👌

We were during a business trip with a group of 12 people for 5 days in the hotel. Hotel is very nicely designed, but no wardrobe available :-) The staff was very friendly. Breakfast is poor for a 5 star hotel. At 06:30 still no breakfast available, no choice, many things are not there. Coffee takes a long time until it's on the table. Waitresses gamble on the smartphone instead of taking care of the customers. A colleague's charging cables and charger were taken away from the hotel room by the cleaning staff. But then it could be clarified after a complaint.

The best place in Plovdiv! Amazing staff, very kind, very knowledgeable, always ready to help! Super luxury hotel! Our company had 3 days Global Conference event in the hotel and it was an unforgettable experience! I highly recommend The Emporium hotel in Plovdiv!

Outstanding food, wellness, and nicely designed rooms. My family didn't want to leave! The staff elevated it all with their warm hospitality.