1/5 Brian B. 1 year ago on Google
Been
to
In
N
Out
hundreds
of
times.
This
was
by
far
the
worst
experience
at
any
In
N
Out
and
it
wasn't
even
busy.
I
rarely
leave
feedback
like
this,
but
it
was
so
bad
that
I
had
too.
Encountered
a
relatively
long
line
in
drive
through,
which
isn't
non
standard,
the
issue
was
that
after
10
minutes
of
waiting,
the
line
didn't
move.
Decided
to
go
inside
to
order.
There
were
less
than
10
people
inside
so
we
were
optimistic.
Ordered
quickly
and
then
sat
and
waited.
I
watched
the
poor
management
of
this
restaurant
while
sitting
there
and
instantly
knew
it
would
be
a
long
wait.
Waited
almost
30
minutes
for
a
relatively
small
order.
When
I
finally
and
patiently
inquired
about
status,
I
was
met
with
rudeness
and
defensiveness,
which
is
rare
for
In
N
Out.
I
asked
to
speak
with
the
manager
as
clearly
poor
management
contributed
to
the
issues
experienced
and
she
was
also
very
dismissive
and
unapologetic.
All
in
all,
waited
almost
50
minutes,
had
poor
service
and
attitude,
and
all
this
at
a
non
busy
restaurant.
The
manager
here
is
not
good!