Don’t waste your money at this Chinese! Ordered at 18:30 - finally arrived at 20:25 after calling to enquire as to the whereabouts and was told was waiting on a driver… The duck was dry, most of it was not eaten. The squid was that rubbery I couldn’t cut through it! It had definitely been nuked in the microwave before arriving with us as the squid had congealed and stuck together and gone black on the bottom! I made a complaint but not heard anything. Won’t be using them again - awful food and service

Ordered some food from them. Price was higher than any other ones I’ve seen in the area. The food was full of some dissolving material and 30 minutes later the food was just inedible with a pungent smell coming out of it. Delivery was 1hr even though my house was CLOSE to the place. I could have collected it but we were really tired after a long busy day. Food was COLD and solid like ice! We wanted a refund so I called them and was rudely hung up immediately after I asked them why the food was terribly made and probably overcooked. No refund and got a refund from the bank a few days later. Do not order here, this place deserves to be closed.

I've ordered from here before, had the most amazing food, but tonight we ordered after I bragged about how good it was, and it took over 2 hours for delivery. When I was calling to chase up my order, I was greeted by attitude. In the end I asked for a full refund and then magically the delivery driver turned up with the food, but it was too late, we ordered different food instead. Its now 9pm and still no food, this was the worst experience I've ever had from a takeaway. I'm astonished!

My order last night took over 2hrs 30mis to arrive. The food wasn't that great either. I was told that I couldn't get a refund but the manager would call me back. That call obviously never happened. It's a shame as I have ordered from here many times in the past but seems to have gone downhill.

Well reading other reviews people complain about delays and delivery so I got off the sofa and went to the shop front of house could do with a refresh the man took order very nice lad we had special rice that was nice beef with black bean nice had a bit of spice sweet sour pork balls crisp batter and sauce was nice spring roll was nice free prawn toast nice a crisp and free prawn crackers very good will 100% go back food was hot uswell so well done

Never received order it was not delivered and can't contact them for refund as they never answer there phone, also the Driver would not listen to me when I was trying to give him directions when he called he claimed he was at my home but clearly was at the wrong place. They speak very bad English very difficult to understand and they can't understand you so unbelievably difficult to deal with if they call you to claim that they are at your door. Deliveroo say that they can't help as this Restaurant uses their own drivers. Very expensive and when something goes wrong you can't get any help at all. All I can do now is call my Credit Card company to see if they can reverse the payment. Definitely NOT recommended avoid at all costs.

Sadly my usual chinese is shut on sundays, so thought we would try the golden dragon. After 2 phonecalls and 1hr 45mins later the food arrived. The food itself was flavourless. Chicken balls and chilli beef was soggy. Sweet and sour sauce had a strange taste. Certainly will not be wasting my money here again.

Golden Dragon is my go to Chinese takeaway. Normally order on Just Eat and the delivery is usually 30 minutes ahead of the time estimated. Personal favourites are: Hot & Sour soup, chicken chow mein, Spare Ribs salt&pepper (the best ever...so good), chicken in black bean sauce and traditional special fried rice. Beware ... if you order the chips and curry sauce you will like them so much you will never stop ... just saying ;)

Missed half the order, then told that the driver doesn't want to come back so we won't be getting the food paid for. Best they can do is give me a refund on my next order. Of course they're going to remember that . Looks like it's time to find a new takeaway.

The food was great, portions were very generous and tastes reeealy good! Duck was good too. Delivery time was quite long but worth waiting

Ordered on just eat at 17:53… when food didn’t turn up at specified time, I called them. They said it was 5 minutes away. 20 minutes later, I called again. They said driver was round the corner. Eventually, it turned up. By that stage I had been waiting for two hours and fifteen minutes. By this point I’d totally lost my appetite. The food was ok, the hot and sour soup being the best part. The duck was bone dry, and the pancakes fell apart when I tried to make a wrap. The other annoying thing, to save on packaging, they stick the ribs in with the satay chicken, so the chicken is covered in ribs sauce. They also stick the prawn roasts, spring rolls, and seaweed in one container, so everything is covered in bits of seaweed. I wouldn’t recommend, and won’t be ordering again.

I ordered with a maximum estimated delivery time 20:55, I called at 21:08 to be told 15-20 mins wait, I tried multiple times to request an updated delivery time via the Ubereats app. I called again at 21:37 to be told that they were hoping a driver would pick it up in 5-10 minutes but couldn’t give me an arrival time, the food arrived over an hour late, mostly cold and my rice was wrong. I don’t mind the food being late but the communication is non-existent!

Ordered food and like others say it comes ridiculously late. The good old 5 minutes away. Delivery driver may have said yeehaa as this is a cowboy restaurant. Food is so poor. Came cold, soggy. Even the prawn crackers were messed up, how? Went straight in the bin as didn’t think it was even good enough for the dog. Stay away from this restaurant.

Ordered from here many times, always had lovely food however tonight the food is 2 hours late and stone cold

DO NOT ORDER From Golden Dragon. Over 2 hours wait and no order delivered. Despite being promised food was “on way” and will only be 10mins after speaking to the restaurant after 90mins of waiting. phoned again to be told food was “on its way”. Asked to cancel order. No straight answer given, so not much hope on receiving a refund..or food for that matter.

First time trying and the food did taste nice but madw both me and my partner terribly unwell. 4 days later and still experiencing the worse stomach cramps! Will never eat here again!

Have tried many local chinese restaurants but always end up going back to the Golden dragon, highly recommend almost all the salt and pepper dishes ( squid was a bit chewy ) but great chicken balls, rice & chow mien dishes. Chicken in garlic sauce is a must have & service is prompt. Little tip, it's cheaper to call in your order for delivery than it is to use just eat.

Rice that was ordered was not delivered.. they said it was ordered but when order was read back to me it was there. The guy on the phone actually said he did not care, he was busy and told me stop chatting!! We had spent £35 on the take away but he had had the money and really did not care.The sweet and sour sauce was this pink, clear runny liquid that was disgusting. Would never order from here again it was the worst Chinese we have had and the rude man that works there lacks any customer service skills.

Worst experience with a takeaway. Definitely not coming back...ever! Pre-ordered our food and it was delayed twice without notice, almost 1h 45m after it should have been here (plus one conversation with the restaurant where they hung up on my wife) it turned up with items missing and other items were cold. Poor service, substandard food on this occasion and no apologies whatsoever - if you've read this far, do yourself a favour and order elsewhere, I will be from now on.

Food was delicious, however if ordering on Uber eats like we did, do not be fooled by the expected delivery time, food took around 2 hours to turn up when we were told it would take at the maximum 50 minutes. If you’re happy to wait then I’d recommend for the food alone however if time conscious at all I’d avoid at all costs

Delivery has taken over two hours and still not here. Won't order here again seems to be a pattern of bad service

Took over an hour above the 70 mins lead time was given before the food was delivered. The restaurant did not even call to inform me of the delay or apologize for the delay. Won't be ordering from them again.

Best takeaway in Reading for me. Now an occasional treat but it's worth it. The food is always hot, neatly packed and delivered in time. Have never had to chase up the restaurant. Great stuff!

If I could give 0 stars I would. Ordered via Deliveroo with a 60 min wait time, no tracking given, we waited over 3 hours and it just never arrived. We called maybe 30 times in 3 hours and said “user busy” every single time, so they just had the phone off the hook, they weren’t even taking orders on the phone, which is a massive red flag. We checked Google before ordering to check it was legit, 3 stars we thought let’s risk it. Avoid !

Food was great, really tasty, not over salted and not excessively fatty. In addition the order arrived 20 min early. Very happy

Heads up - we waited 3 hours for a takeaway tonight. Called over 70 times. They answered 3 times and advised the driver was on the way. This turned out not to be true. They said they would refund and nothing. No refund no food. Please don’t order from Golden Dragon on Northumberland Avenue as unlikely your food will arrive. I went to the shop itself to see if I could collect instead. Very rude staff, no apology and disgusting hygiene witnessed.

Ordered the food for delivery but after over 2 hours of waiting we drove to the store as their phone was deliberately disconnected and we thought we’d been scammed out of our money. When we got there they we rude to us and said we should have ordered for collection if we were going to come to the store. We saw on their screen that they had 17 overdue deliveries and a number of customers were doing exactly what we did and were turning up at the door. They should not be on UberEats/Deliveroo if they cannot handle the demand. There is no way of getting a refund from UberEats for at least the delivery so the experience was very stressful and frustrating. Food was poor on top of this and very overpriced for what it was.

Food is all good. Delivery times spot on. No grumbles on that front. But what on earth is going on with the curry containers. Those soppy little polystyrene cups keep collapsing. Twice I've ended up with curry all over the work top. Sort it out GD and you'll get that extra star