1/5 jasmine s. 3 months ago on Google • 3 reviews New
This
place
is
a
FRAUD
with
the
worst
customer
service,
save
your
money.
they
give
their
customers
raw
Kabob
and
blame
it
on
the
type
of
meat
it
is.
WELL
CHANGE
IT
THEN!
The
past
2
times
that
we
ordered
their
Kabob
it
came
raw
on
the
inside
and
overcooked
on
the
outside.
The
first
time
we
called
they
told
us
it’s
because
of
the
“new
meat”
they’ve
switched
to
and
they
did
not
offer
any
refund
or
to
replace
it.
And
now
a
few
months
later
we
ordered
again
hoping
it’s
better
but
it
was
raw
AGAIN.
My
husband
called
them
and
the
lady
who
works
there
was
incredibly
rude
and
unprofessional,
no
customer
service
knowledge
at
all.
We
won’t
be
ordering
from
Khaki
again.
Responding
to
the
owner’s
response:
first
of
all
let
me
teach
you
basic
customer
service
skills
LISTEN
to
what
your
customers
are
saying
and
do
NOT
insult
them,
if
people
are
complaining
about
your
uncooked
kabob
then
take
the
time
to
resolve
the
issue
instead
of
excusing
it
for
the
“type
of
meat”
and
being
rude
to
customers.
second,
stop
lying,
we
never
asked
for
a
refund
if
we
wanted
free
food
we
could
have
reported
to
ubereats
and
get
our
refund
easily
but
we
called
to
let
your
staff
know
about
the
uncooked
kabob
and
in
response
your
employee
was
extremely
rude
and
unapologetic
and
know
very
well
that
your
staff
is
rude
and
untrained
to
speak
to
customers.
We
did
not
finish
the
food
this
was
just
the
piece
that
i
took
a
picture
of.
But
thank
you
for
further
proving
my
point
by
leaving
such
a
rude
comment
insulting
us
again.
We
used
to
order
from
Khaki
consistently
because
it
used
to
be
good
so
just
accept
that
the
quality
of
your
food
is
bad
and
stop
embarrassing
yourself.
It
is
very
unfortunate
for
you
to
ruin
your
own
business
by
being
so
arrogant.
We
NEVER
insulted
any
of
your
employees,
your
employee
was
the
one
who
insulted
my
husband,
never
even
offered
a
replacement
and
you
know
that
so
stop
blaming
the
customer.
Anyhow,
your
other
reviews
are
proof
that
we’re
not
the
only
ones
who
had
a
bad
experience
with
your
business.
Do
better.
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