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Housec

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I recently stayed at this Hotel and unfortunately, my experience left much to be desired. I would like to share my feedback regarding several aspects of my stay that were particularly disappointing. Firstly, the timing of breakfast was inconvenient for guests with work commitments like myself. The breakfast service did not commence until 7:00 AM, which I found to be quite late. It would have been more accommodating if the hotel offered an earlier breakfast option to cater to the needs of guests who have early morning engagements. Furthermore, the breakfast experience itself was underwhelming. Instead of a buffet spread, the hotel offered a set menu with limited choices. The lack of variety and poor quality of options were disappointing, especially considering the price I paid for my stay. Another aspect that left a sour taste in my mouth was the lack of cooperation from most of the front desk staff. With the exception of one lady during the night shift, the other staff members were unhelpful and unsympathetic. Despite being unwell and having a late-night flight coupled with a long drive upon my arrival, I requested a late check-out until 5 o'clock only. However, the front desk staff strictly adhered to the most hotel allowance check-out time of 4:00 PM, even though the hotel was nearly empty and my stay was for three days, they didn't allow for one more hour. Their lack of flexibility and understanding was disappointing and made my experience even more unpleasant. Additionally, the staff member on duty during the morning shift displayed unprofessional behavior. He constantly wore a frown and did not exhibit the level of professionalism one would expect from a hospitality establishment. I approached him regarding an issue with the drain in my room and requested maintenance assistance. However, to my surprise, he failed to coordinate with the maintenance team, leaving the issue unresolved. Furthermore, my room was not cleaned thatvday, which was an additional letdown. Overall, my experience at Le Park Concord in Skaka was subpar. The late breakfast timing, limited food choices, uncooperative front desk staff (excluding the night shift lady), and unprofessional behavior from the morning shift staff all contributed to a disappointing stay. I hope the hotel addresses these issues to provide a more satisfactory experience for future guests.

فندق جميل الغرف واسعة جداً والديكور والاثاث والتكييف ممتاز الشي اللي نقص نجمتين من التقييم أن رائحة الدخان كانت تعم المكان بشكل شبه كامل.. في الغرف والممرات والبهو.. سألت الموظفة في الاستقبال وقالت أن التدخين مسموح في الفندق وبعض ادوار الفندق غير مسموح فيها ولكن رائحة الدخان كانت طاغية في المكان ومزعجة الى حد كبير. السعر كان مرتفع قليلاً بالرغم من أنه لم يكن موسماً يستدعي رفع الأسعار. ( غرفة سريرين 550 ريال)

تجربة ممتازة الغرف واسعة والمكان نظيف وهادئ والاطلالة على الشارع كانت حلوة كل شي بالغرفة نظيف وما فيه اي روائح ما في ازعاج الافطار كان متنوع وجميل والاصناف لذيذة تجربة جميلة وتكرر بس يا ليت لو كان عندهم بوفيه مفتوح للغداء (فردي)

The Hotel was excellent

Good place to go

Don't miss this elegant quiet hotel in Sakaka. Ashraf and his colleagues in the reception and concierge has the best attitude.

Clean and Big rooms

الفندق ممتاز من ناحية الموقع والنظافة موظفين الاستقبال متعاونين جدا خصوصا مشعل ونادين خدمات الغرف ممتازة الإفطار متنوع

Excellent

Bad attitude it’s not acceptable

Mishal and Nadin Good service and nice place and nice hotel

Very bad service Stingy Water inside the room is not complimentary (only first day complimentary) Water 250ml 3 S.A.R What a shame I don't recommend this hotel

رائع نظيف جدا اطلاله مميزة فخم جدا، رائحة حلوة مميزة

نجمتين للنظافه فقط لانه جديد تعامل موظفه الاستقبال سيء جداً رائحه التدخين مزعجه جداً في اللوبي وحتى في غرف النوم كانت توصل الرائحه عزل الصوت في غرف النوم سيء( تسمع صوت اللي جنبك)

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