I received an automated text message today asking me to write a review, so here it goes. My visit was both pleasant and absolutely horrible. Let’s see. I arrived at 4:00am having an asthma attack. I was obviously having trouble breathing but the front desk lady was taking her sweet time and was super rude. I know this is San Francisco, an there’s a lot of homeless druggies but like please… let’s not judge a book by its cover. I have never in my 18 years alive, ever touched a drug, but since I look poor it’s an automatic assumption. That’s one thing you need to improve on. Two the triage nurse. She asked me three times “have you taken any drugs today” THREE TIMES. I was perfectly coherent, albeit having even more trouble breathing at that point since I had been there for 20 minutes with no care or breathing treatment. The cherry on top? She said (and I quote) “are you SURE you haven’t taken anything” I said no, and please do a blood test if you wish to be reassured. That didn’t happen. Once that ordeal was over it got much better. The nurse, shorter African American woman was absolutely amazing and sweet. She made me feel comfortable and is a prime example of a quality heath care worker. She was interested leaning more about the youth shelter I live in so she could turn some of her younger homeless people that direction. Without her this review would have been much different, so please like give her a raise. The doctor didn’t spend much time with me which is okay I just needed a breathing treatment and steroids. He was pleasant also. This hospital has some work to do. Visit date was 08/01/2023 around 4am.

Hey I was just called by my insurance about a bill when I’ve already complained and showed you that no treatment was given to me… I arrived with a concussion after being beat by multiple people, belongings were stolen, I arrived around 2pm and was allowed to sleep immediately for 10 or so hours. I was told to come back if I felt worse, upon arriving home and sleeping for another 10 hours I made it back in, and pleaded with your staff to at least replace my shoulder if nothing was to be checked for my head injury. The doctor not only didn’t place my shoulder, he verbally asked “are you here for a day off work?”, then said he would place my shoulder only to have the nurse serve me walking papers two minutes later. I’m suing the company that had allowed me to be attacked by several of their employees, I am forwarding your bill to my legal team, im still not feeling the same since the incident and you guys literally billed my insurance for a service (x-ray) that you never provided. I’m shocked to be honest.

After being assaulted by a man today I became vp the care here is horrible because I was not their ideal patient and my blood pressure was extremely high they tried to make me feel like I had made something up about getting some medicine for that which I need they did not one thing called security on me and put me out the door feeling very dizzy and confused Dr Chen is so rude derogatory generally just negligent this is a place where they will commit insurance fraud to get their paychecks! If you have genuine concerns go to a reputable hospital not this one

Horrible experience at the Registration. My mom was sent here for an emergency X ray. Waited for 45 minutes even though there were only 2 people in ahead of us. Finally on our turn, the lady at the Registration was very slow and rude. She spent 30 minutes entering information and then informed us that we need doctor’s authorization. While we were on the phone with doctor’s office, this lady walked away. She said she is going to take her break and told us to wait for her to come back. We were shocked as we needed to get this ASAP. Doctor’s office told us to go other location for X ray and we did. Hello where’s the human kindness.?

Went to the ER on 6/25 due to a large loud and painful pop in my shoulder i had rotator cuff surgery done 10 days proir.. I was in extreme pain.2 different people said they were going to get me some pain meds but no one never did. I had to ask for the fourth time. Dr Curtis said in front of me to another physician when asking if everything was ready for my release. He said " I'm giving her more medicine so she'll shut up," he was going to give me 2 days of pain meds even though I didn't see my Dr until 7/12. Ridiculously rude! Unprofessional and insensitive. And he wasn't the only one making inappropriate comments! This is not medical care!

Genuinely one of the worst experiences I’ve ever encountered from a “professional” work setting. Took over 4 hours for my wife to get a CT scan, nurse checked on her once for the duration of 4 hours, and the doctor had the audacity to clear her back to work after he hadn’t even seen her current condition after she was assaulted! Absolutely pathetic. Doctor should be stripped of his license. Receptionist also told my wife “hope you can afford this out of pocket”. Worst experience that I wouldn’t recommend my enemies to go get care from. 0 stars

-Insensitive staff; while I was sobbing in pain the receptionist were making joke and laughing ( not making fun of me nut in general). When a patient is in phone and mental pain that’s the last thing they need. Please be more sympathetic. - I was extremely cold and shaking. Asked for a blanket from the receptionist, she said I need to wait until I’m in my room. I was taken to my room, asked for a blanket, the nurse said she needs to first complete the check in process that took a long time. The 3rd time I asked, almost 30-40 minutes after I walked in to ER I finally got a blanket. - I waited almost one hour for the doctor to see me, sufferings a great pain. - the doctor dis not even show ip to explain what was wrong with me, the nurse checked me out. - I had a panic attack and Viral URI. I was sobbing the whole time, no one even asked me why I was crying, If I had a problem, If I needed to talk to someone, if they needed to call someone! Very insensitive and unprofessional. Will never set a foot there even if I’m dying!

I have been coming to St. Francis Hospital prior to my kidney transplant in 2002. I am still and will always be grateful for all the medical staff and even the outpatient registration people who have treated me with compassion and dignity, most especially at the time when I had a problem with my insurance . Mark from the laboratory was exceptionally accommodating when I needed to send my lab works to a different hospital (UCSF) for my yearly post transplant evaluation. I also want to make a special mention about another person during my recent visit. Joel Tan from the radiology department. He explained everything thing to me as clearly as possible and made everything bearable especially when I was swallowing some stuff in my mouth as they were taking x-ray pictures. Human Kindness is very much alive in that hospital!! Thank you!

Loved my nurses and my anesthesiologist. They helped me feel much more comfortable during a very nerve racking pre op. The financial side of things is my only complaint, really. They tried to tell me that I need to pay my bill in full and tried to charge me over the phone, which I’m not particularly comfortable with regarding past medical debt experiences. Remember that as a patient you can set your no own payment plan regardless of what they say.

Dr Chen is very professional with great bedside manner. He explained my condition thoroughly and ordered appropriate tests quickly so that we had a better idea of how to move forward. Office is clean and efficient and wait time reasonable. Least painful cortisone injection I've ever received. PT on sight and relatively easy to get in at convenient times with my schedule.

I can not Thank Charissa enough for all her care, professionalism and knowledge. She has made a huge difference in reducing my pain to the point that I can walk and stand again . She is amazing . I am lucky to have her as my Physical therapist expert. Your staff is very friendly and your facility is clean, and organized. Thank you all for making my PT experience exceptional.

I’m really not happy with this place. I have Covid 19 and have severe symptoms and pain. Everything I’ve read about my symptoms says I should be treated in a hospital. Three doctors I seen online all said go to the emergency room immediately. I did just that and all I got was Motrin. The last Dr I say was way more into watching tv than listening to me. As soon as he’d ask me a question, he’d immediately start watching tv the entire time I was talking. I was very much disappointed and suffer still today with excruciating pain every time I breathe. I don’t know what to do.

Update - I received a notice that the hospital/medical center posted a notice asking me to contact the hospital's Leadership. Please note there is no genuineness to this notice. I contacted the hospital's Leadership department on several occasions as directed by the medical center's receptionist when I was urgently trying to procure my records for very important upcoming medical appointments. I spoke with the Leadership department directly on multiple occasions. The department did not help me nor did they seemingly have any interest in the importance of these documents to me. One of the Leadership department's receptionists actually projected an attitude towards me befitting nobody I would hire. It's sad that you have to post on social media for something like this - to obtain a copy of your medical records. Posting here has effected the hospital sending me some of my records. To be sure, they did not send me the most important ones - ones that I specifically requested back in March in my initial official records request. Back to the notice the hospital posted in response to my message - turns out this is a canned message they just copy and paste (just scroll down). Don't go here. Original Review - Don't go here. When any sort of medical provider much less a hospital will not provide you with your personal medical records despite multiple requests and follow-ups, this is a very bad sign. You should see the absence of competence I experienced as well as an abundance of time and energy spent trying to procure them. I am also told (though I've not received them yet) that certain of my records were actually removed from my file. Don't go here. There are so many other options in San Francisco. Truly the worst.

I was told that this experience would be easy and brief. Unfortunately, it was neither. The technician who was doing the MRI had a more difficult time because of the curve in my spine. She asked another technician to come in the room and the two of them were speaking what they thought was a secret language. Their “secret language “let me know that they were having a very hard time doing the test. Once it began they never communicated with me nor did they let me know how long each a session would be or how long I would be in the machine. I finally stopped the test and asked. At the end of the test I was deeply disturbed and it was much more stressful than it would’ve been had they taken the time to communicate with me during the MRI. Instead, I left feeling upset and much more stressed and reluctant to ever go back there again.

I have been under care in sports medicine since 9-21. Including my two stays after surgery on the seventh th floor, I can't tell you how impressive your staff is. I'm blessed to have Dr Prieto as my surgeon, Albert Vo as PT, and all the nurses and reception staff who have made this difficult time alot more comfortable,

I love St Francis. I had a double lung transplant 4 months ago and the physical therapy had been really good for me I look forward to my sessions every Wednesday and Friday Thank-you for letting me participate 🙂!_

This was the quickest and cleanest ER I have ever been in. They said we missed the rush, but in Atlanta the emergency room is packed all night. You are destined to spend 3/4 hours waiting to be seen sometimes. They got us in quick and they were nice and pleasant.

Best Hospital and staff in the World. The Doctor Curtis really helped my son, Nurse Adonna was the most sweetest and caring person ever and Nurse Diego was attentive to my sons needs and even ordered him pizza out his own pocket after realizing my son had a slight eating disorder and only wanted pizza. Hands down Great Staff. We Love it here.🫶🏽❤️

Came in with a large lump in my left gum, due to some dental work gone bad. Your staff was extremely kind, straightforward and attentive. Ultimately, a CT scan showed a large abscess, although for a while they considered it may be a blocked parotid gland but it was not.

I had a super experience with this physical therapy center. Appointment scheduling and office staff were helpful and flexible. Free parking. And my trainer was friendly and knowledgeable and helped guide me to the best exercises for me. I had a rapid recovery.

Having St Francis Memorial only a few blocks from home is truly a blessed thing for me and all who are fortunate enough to have it as their nearest complete care medical facility and trauma center. Presenting at the ER with a bloody gash in my right arm which required six stitches, I was triaged promptly and received very competent well expedited care. Dr. Sun & Dr. Kim were great. Very professional & with the help of RNs Jabari & Melissa, I was in and out in less than an hour and a half and the quality of care was excellent. No one wants to go to the hospital but if you have to, St Francis is up there with the best of them.

I was taken to St Francis after overdosing. I came to at the hospital and quickly realized what had happened. The medical team could not have been any more professional, caring and kind. I can never thank you enough for bringing me back and giving me this added time to try and make a difference in my life and hopefully someone else's. Thank you from the bottom of my heart! Jody

I go to Sports Medicine Physical Therapy. Neil is my PT. Dr. Chen is the reason why I chose to go to St Francis, because I was looking for a physician who understood my particular areas of pain. I didn't want to go to Southern California or out of State, so I was thrilled when I found Dr. Chen who was only 36 miles away from me. Dr. Chen chose Neil for my physical therapy. So far, I'm very thankful and pleased with my progress.

I have been to St Francis Hospital over the years for various procedures. Recently on my visit I needed a wheelchair. On arrival I was met at the curb with the wheelchair and helped to get in it. My visit lasted a few hours and i was taken to all my appointments swiftly and with care by several people. It was an enlightening experience.

Went for a serious wound on finger, wasn't slighted or dismissed, in middle of pandemic! Five stars and good food , too! Thanks All, especially the patient ER , staff! An example of excellence, in a great city .Good as new , for my age.

Horrible place, I went in for chest pains that made it to where I couldn't even hold my shoulder up. They said it was my anxiety/panic disorder, gave me 3 Norco's, then laughed at me saying I'm overreacting and "pretending" then sent me home at this point barely able to walk or keep my eyes open. My fiance had to carry me to the car and all they said to him was "if she doesn't like the treatment we provided, tell her to go somewhere else." We went home for 30 minutes, I had the shakes and a fever of 104. We went to Kaiser and they said if I hadn't gotten there sooner I would've probably died. I was in the hospital for over a week with sepsis right by my heart.

The hospital staff was very attentive. My issue was taken care of very quickly and I was in and out of the doors within an hour, very surprised at the level of care I received after hearing on "the street" reviews. Don't always listen to negative reviews of places like the hospital, it really is a case by case type of thing, I really did receive top notch care from emergency room Dr. Henry Curtis and. His nurse. Even after these 2 had been working 16 hours they treatede with kindness, urgency and made me feel much better. Thank you guys!

The young lady when you first walk in, and did not have a great attitude, which was a bit off putting. The admitting guy who took the info was really excellent and helpful. And the EKG people were great. Overall, it was a great and very efficient experience.

A Disastrous Experience at Saint Francis Memorial Hospital On October 11th, amidst what was supposed to be an incredible trip with my wife and brother-in-law, we found ourselves in a medical emergency. Struggling with vomiting and diarrhea, we attempted home remedies to no avail. We contacted our AIG insurance, purchased specifically for emergencies like this during travel. However, their procedures took a minimum of 6 hours to recommend a facility and cover expenses. We opted to rush to a hospital they recommended, pay out of pocket, and later seek reimbursement through insurance. The insurance directed us to the dreadful Saint Francis Memorial Hospital, and naively, we hoped for humane treatment. At reception, we were efficiently served by courteous ladies who swiftly prepared our forms. However, this marked the end of decent treatment. My wife, not fluent in English, needed me as a translator. I requested they call her first as she was severely ill. Despite the hospital being nearly empty at 1:30 am, we waited nearly 30 minutes for the nurse. Nurse Guido called my wife. I stood up to accompany her for translation, but he ignored me completely. He asked me to sit down and allowed her into a screening room alone. From a distance, I heard him questioning her, causing confusion due to her language barrier. Impatiently, he summoned me rudely. The room was cramped, disorganized, uncomfortable, and the nurse lacked patience. I explained our symptoms and mentioned my brother-in-law had experienced similar symptoms and had been diagnosed and medicated via injection, specifying the medicines he had taken. After some basic tests on my wife and me, the doctor arrived. Initially attentive, she dismissed my brother-in-law's symptoms as unlike ours, despite their similarity. The interaction with the doctor lasted a mere 1 minute and 30 seconds. We were left with Guido, who, without much explanation, said he would prescribe two medications for us to take at home. He started searching for open pharmacies online (it was nearly 2 am, and no pharmacies would be open). I told Guido we needed medication there; we couldn't drive home in our condition. We were exhausted, continuously vomiting, and experiencing diarrhea. One pill wouldn't address our urgent need for medical attention. Ignoring my pleas, Guido continued searching until he eventually gave up. We were handed two pills and sent home to rest. Upon leaving, we were presented with a bill for an incredibly basic and, frankly, inhumane service: approximately $3,000. As I was finalizing the payment, my wife, who hadn't received proper care, nearly fainted. She turned pale, began trembling, and I caused a scene at the hospital, demanding she be treated properly. Only then, after my wife almost passed out, did she receive proper care and was taken inside for a thorough analysis. What struck me the most was the contrasting treatment a Native American patient received while we were enduring a terrible experience. In less than 10 minutes, the American patient was treated, taken deeper into the emergency room (not left in screening like we were), and while my wife suffered at the entrance, she was already being discharged and sent home. I wonder why the disparate treatment: because we're not Americans, or because we're self-pay patients? I have more details to share, but I prefer to communicate directly with the hospital. My summary here on Google is this: if you're a foreigner and a self-pay patient, avoid this hospital. You won't receive decent treatment, and you'll be burdened with a hefty bill upon departure.

I just spent 11 days in your facility. I want to thank the nurses and support staff on the 10th floor. I was treated with professionalism and true compassion and at no time did I have an issue with how I was being treated. Those who cared for me were true hero's to me. They made a difficult a situation a little better. Please pass along my sincere thanks to the entire staff. Thank you, Frank C Davis

I took my 95 years old Great Aunt to the ER today. The nurse Odette was the angel for my Great Aunt. Odette showed great care and understanding to us. She knows my Great Aunt was cold while in hospital gown so she brought some warmed blanket for her. My Great Aunt is bony so it was hard for other nurse to find the vein on her arm. She got poked twice without any success. Odette took one shot to make the blood draw happened.

I have been going to emergency room for years whenever I need urgent care. The staff especially the doctors, take such good care of me going above and beyond with their care. My most recent visit was especially nice, two days since my treatment for bronchitis and I feel like a new woman. I can't thank you enough for your care. But I will try. Thank you Saint Francis emergency department for your years of excellent care 😊 (Side note, my first experience with your hospital was when I was four years old (I am now 62) and had a broken hip and wrist, and my mother used to take me to a Doctor Demus if I remember correctly after my body cast was removed. He had a big box of candy he used to let me pick through after my examination.)

Doctor and Nurses all nice. Burn specialist was very rude and judgemental. When you are hurt and sick, you just need some compassion. I will never come back to such a place. Sutter is a great alternative.

I had an emergency surgery here. They worked professionally and with care ~ didn't come out as a hospital looking to make money out of me but rather to help me get better. 1* less because external follow up help connect can be improved

All the staff at Saint Francis Hospital was skillful and helpful, all the people that took care of me during my stay after my knee replacement surgery was excellent, and Dr. Purchase and his medical staff they are the best

Overall, great experience! Chris, my PT, explained everything he was doing during our appointments and how my daily routine was impacting my overall mobility. By the time we started my sessions I was just starting my recovery but I am continuing to put his regimen in my stretching beyond our sessions so I can avoid future injuries. Thanks Chris!

St.Francis Memorial Hospital... I have had plenty of bad experiences with other hospitals in my life. St Francis is the only hospital that the Doctors have made me feel comfortable because they care about there patients. I believe that they won't mislead me and their hands on care is remarkable. They are "1" in my book!

The team at St. Francis was great. They were very thorough all the way through. Even when i wasnt able to get done what i needed at this facility they went out of their way to refer me somewhere else. Truly appreciate that. Dr. Estrin to be exact. Also Deborah at the admin desk was extremely helpful. Thank all of you.

An emergency room visit is never something one looks forward to, or would think of as exciting and a great time. But the next time I have a health emergency, I hope I’m in as good of care as I was recently at St Francis Memorial.

I fell and I knew it was a bad fall. I went to the ER at St. Francis and the ER doctor said I had dislocated my right shoulder. He was able to put in back into place and I left the ER with a splint - that was a Wednesday. The doctor in the ER did a great job. However the Sunday following in the same week, I dislocated it again, and went to the ER again on Monday where the ER doctor put it back into place again. I dislocated it again in the in the ER while I was getting up & the ER doctor put it back place again. No pain no gain, right?! I have to say the work of all the staff in the ER was exceptional and I would recommend this hospital to anyone (but check out your insurance to see if your insurance is accepted).

I was at St Francis Hospital for a CT scan. The entire process, from intake to testing, was flawless from the perspective of a patient. Everyone was very kind and professional, and I received the results quickly. Kudos all around!

I recently had a Gender Confirming Top Surgery performed by Dr. Walter Lin. I am thoroughly happy with my top surgery results. Prior to my major surgery I had researched many images of before and after pics from the best Gender Confirming surgeons. Therefore, I had a really good idea of what to expect in the final result. However, Dr. Lin did some amazing work! My chest was much better than I dreamed it could ever be! I’m grateful to Walter for his expertise. I already feel at home in my new body. I am ecstatic about my top surgery transformation, beyond pleased. His bedside manner was over the top kind, and professional as well. I have never felt so at ease with any of my doctors. He exuded a modest confidence which was always calming. Thanks Dr Lin! I also would like to give a shout out to his staff who worked in his office. They were friendly, and efficient, I felt well taken care of. I’m especially grateful to Logan Berrian, Elena Moldavan, and Nicole Padmore for coordinating this gender confirming top surgery experience! Respect in highest for the Nurses, anesthesiologist, and the other care givers at St Francis.

Always experience a pleasant visit with the doctor and the staff. They are always very efficient and courteous. Very knowledgeable about the services and treatments provided. Although I suffered a very bad injury, I was always treated with special care and kindness. Dr Prieto, I love him, is highly intelligent and very professional. I am very satisfied, more than satisfied, I am being treated and cared for, by some of the very best employees in the medical field. Thank you staff. Thank you Kathy, Mark. Sergio, BEAUTIFUL Linda, and Mark. Last but not least, thank you miss wonderful Lana. Who was very compassionate and caring. And helped me in my time of need. Thank you for your wonderful service every time I go there. High Five to the crew for your astounding services. Also, I mustn't forget, thank you Albert, Chris, and Bill. They too, had alot to do with my recovery. I would gladly recommend this office to anyone that wild like to receive really good service.

Very professional, kind , caring efficient. They focused right in on my injured back and the Nurses, Aids and Physician were really TOP NOTCH!!!! My only complaint:No restroom available in the ER. Whatever issues there are, they can be addressed like the San Francisco Library has done by having full-time rest room attendants. I literally had to leave the building and find relief elsewhere, not the easiest maneuver on Russian Hill But, an excellent experience overall, and would highly recommend this St. Francis. And I must say, I unfortunately was admitted to SEVERAL Sutter Health facilities for to an APPARENT cardiac condition and I was abused by a nurse, and two social workers. I'm going after Sutter Health in the legal system, while praising St. Frances to the world!

I went to check in at front desk. They sent me to admitting. I sat in admitting for forty minutes. The person came out to get me and informed me that I was in the wrong admitting. Very upset as sitting is bad for my Siatica!! Person in surgical admitting was awesome and helped get through paperwork and on to my next appointment! Everything else was fine! Ellen Konnert

We went to St. Francis for my grandson’s sports injury. It was after business hours and the urgent care centers were closed and one that was still open was no longer accepting walk ins. So, we had to search for nearest hospital and glad we found St. Francis. Zanika, at the reception, was excellent. She had great empathy and customer service. Hospital staff were great as well. The check out process could stand improvement so folks do not have to wait long but overall, we had such great experience. I highly recommend going to St. Francis instead of urgent care for sports injury.

This review is for the Occupational Health Center at Oracle park in Mission Bay, San Francisco. I first visited this clinic 6 years ago when I had a knee injury. The experience was great. Now I’m back for another injury and it’s the same experience. Staff is very nice and helpful. Doctors and Physical Therapists are knowledgeable and professional. I’ve learned a lot and have always felt comfortable. The office is connected to Oracle Park and right on the water at the South Beach Harbor. But even for this busy part of town I was able to easily find parking which is validated. Also once you step in the doors the office is quiet and relaxed. Physical Therapy is quiet and not crowded. The facility has very nice equipment and the office is clean. I live on the peninsula, it’s an easy drive in and staff try to assist with scheduling so as not to have an appointment when ball game will effect traffic. I recommend this clinic to anyone needing Physical Therapy and/or needing a Doctor for Occupational Health.

Dr.Knee was great and the front desk staff and nurses were good. However I had an 8:30 am appointment and arrived on time, but waited till almost 10 before I was checked in and then waited intense room for Dr. Knee to see me for another 15 minutes. I understand things happen on medical practices that put providers behind, but best practice would be to inform the patient what’s going on.

My wife had a kidney stone and we had to call an ambulance. The paramedics were kind, compassionate and very professional. She was taken to Saint Francis memorial hospital where she had the best of care. Dr Chow was the most amazing emergency doctor! Nurse Ketto went above and beyond for her care. Thank you to all the care givers she had.

Dr Burns, Elena at the front desk and my physiotherapist Michael have all been so kind and helpful during my treatment. After my first physical therapy session, I could feel the intensity of the pain reduce considerably. Michael set the exercises to increase my range of movement and printed them out for me with clear directions so I can continue to do them on my own. Very professional and very good at their work. I would give them 10 stars if possible. Thank you Elena for always sending me reminders about my appointments.

I was probably one of the more boring ER cases in the early hours of the 29th of August but I felt very well taken care of for the whole duration of my short(ish) stay that morning. Dr. Sean Tiret was calming, reassuring and perfectly pleasant to interact with, he didn't fast track me through the motions despite presenting a fairly standard case (I assume). At times it felt like too much was being done but I understand it is better to be safe than sorry and I'd probably be thinking differently about it if any of the tests would have brought up something concerning. I didn't catch the names of the nurses that morning (nor could I find them in the release documentation) but I am grateful for their care that day too of course! My care wasn't really what impressed me though, it was the handling of the other cases I witnessed that morning, they were what you expect a bit north of the Tenderloin on an early Monday morning. I would have assumed that something like compassion fatigue would have to hit front line medical staff exposed to the same recurring issues but there was nothing of that sort, every patient, whether they noticed or not, was treated with the utmost respect and empathy. The staff working there are clearly competent but they are even better people. The only minor negative remark would be that there was the (not unexpected) "fill in your insurance information before being admitted" part which feels a bit odd coming from an European country but I was waved in after a minute or two of filling in the pages and again, I understand that this is how it works in the States. One thing to note, I haven't had to deal with any bureaucracy after providing my business / travel insurance information. While I hope I never have to visit the ER in SF again, if I have to and am in the position to choose, I'd definitely got back to the Saint Francis Memorial.

I went to the ER and did not have to wait long before being seen by a nurse and doctor. Both were very professional. After X-raying my leg and determining nothing was broken and that I had a badly bruised knee, they fitted me with a leg brace and a walker to allow me to leave ER . I am very happy with treatment I received.

My therapist is fantastic and has helped me a lot to gain back my strength.. This is my 2nd time using Saint Francis physical therapy and I would highly highly recommend them to anyone who needs physical therapy. The entire staff is helpful and makes it very easy.

I was brought in with a broken shoulder under horrible pain. I was immediately well taken care of, efficiently, and with care and compassion. My nurses were very kind, and my doctor was also kind and professional. I thank them all!

It was the best surgery I have ever had. I haven't had many but I went in for surgery and came out in what felt like 5 minutes. I have been recovering and so far have had no problems whatsoever. I highly recommend Dr Purchase, Dr Prieto, and the whole staff. Everyone there always helped me in every way possible. I want to thank them all so very much and may God bless them for their wonderful hard work and for the miracles they keep performing.

I've always gone to St. Francis ER when I've needed to go to an ER. I have never waited more than five minutes before being called from the waiting room. All staff personnel I've ever dealt with from registration to triage to nurses and doctors and being released have all been very kind and attentive, organized and seem to truly care about me as a patient and a person. I've never had a negative experience there.

St. Francis memorial hospital has been the best hospital I visited in San Francisco. The doctors and staff are humanistic, wise, and very friendly. I speak from experiences and very pleased every time I visit. You will not go wrong by coming/going to this hospital. PT: Stella is amazingly knowledgeable, helpful, and will give you advice to correct your injuries that will work.