AIRPORT CLUB VIP lounge, Tocumen Airport image

AIRPORT CLUB VIP lounge, Tocumen Airport

Bar Lounge

😠 Probably the worst Lounge in the Americas and one of the worst if not the worst in the world. Crowded, a pathetic offer of snacks and not even tea!!! (Hot water but no tea sachets!). The coffee is appalling - what a disgrace to offer such a disgusting beverage in a country that prides itself from ha... People often mention lounge, good, options, service, airport, find, Good, drinks, variety, variedad,


Address

3J87+Q3M, Airport, Panamá Province, Panama

Rating on Google Maps

3.60 (355 reviews)

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Working Hours

  • Sunday: Open 24 hours
  • Monday: 4 am to 12 pm
  • Tuesday: 4 am to 12 pm
  • Wednesday: 4 am to 12 pm
  • Thursday: 4 am to 12 pm
  • Friday: 4 am to 1 pm
  • Saturday: 4 pm to 12 am

Featured Reviews


Frequently mentioned in reviews: lounge (15) good (10) options (7) service (7) airport (6) find (6) Good (6) drinks (6) variety (6) variedad (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Esther Z. 2 years ago on Google
    Probably the worst Lounge in the Americas and one of the worst if not the worst in the world. Crowded, a pathetic offer of snacks and not even tea!!! (Hot water but no tea sachets!). The coffee is appalling - what a disgrace to offer such a disgusting beverage in a country that prides itself from having the best coffee in the world. If you can, avoid it by all means… although, mind you, the rest of the airport is not better.
    8 people found this review helpful 👍

  • 1/5 Oli F. 2 years ago on Google
    Possibly the worst VIP lounge I've ever been. Extremely crowded, no food and beverage (only crackers). It offers hot water but no tea sachets. Floors and counters are dirty. Can't even bring food inside. Disappointing.
    5 people found this review helpful 👍

  • 3/5 The2010tube 5 years ago on Google
    It’s very busy lounge. Refreshment are whatever but coffee machines are nice. This place is always packed kinda hard to find a quite spot to sit. It has small bar which isn’t bad. Good thing is they have showers.
    5 people found this review helpful 👍

  • 2/5 Lorena Rivero del P. 4 years ago on Google
    To be a hub, this airport could use an upgrade on its lounges. There are only two options and they are both overcrowded. Though you will probably find more place to sit in this one. In terms of food, probably the other is a bit better. This one only has things packed in plastic (yes, muffins packed, cookies packed...). The wifi works relatively well which is a good point.
    5 people found this review helpful 👍

  • 5/5 TZ S. 1 year ago on Google
    It’s small, but this is the only lounge that actually has hot food. I would recommend this over copa lounge anytime. Half of the reviews on here are for the wrong lounge completely. This is the lounge, airside, beside the Panama Store, gates 105-115 ish.
    4 people found this review helpful 👍

  • 4/5 Maurício Machado P. 2 years ago on Google
    Showers and food not working because of pandemic. But lounge structure is good.
    3 people found this review helpful 👍

  • 5/5 Germainestclair N. 7 months ago on Google
    My name is germainestclairnevadaswaby I love Panama
    2 people found this review helpful 👍

  • 2/5 DNA A. 4 years ago on Google
    One of the busiest airports produces one of the busiest VIP lounge. I agree with many who wrote that it needs an upgrade. I do not know if new terminal will have it but this lounge is at its maximum capacity. Considering there are many connections that may last up to 7 hours many people, including myself find themselves confined to a small area with very few options. I work while waiting for my flights, periodically there is a flood of passengers and internet connection goes to a dial up level, very slow. Bar with professional bartenders offers good selection of drinks. Food is ok to get by.
    2 people found this review helpful 👍

  • 3/5 Mara P. 1 year ago on Google
    It is for sure the best way to wait for a long stay over at Tocumen. The best is you can find internet there and a connector in every chair. You won't find this anywhere else at that airport.
    1 person found this review helpful 👍

  • 3/5 ROberto A. 4 years ago on Google
    (Translated by Google) Little variety of meals compared to other VIP rooms (Original) Poca variedad de comidas respecto de otras salas vip
    1 person found this review helpful 👍

  • 4/5 Eleuterio M. 3 years ago on Google
    Nice lounge with good service, wifi, beverage and food
    1 person found this review helpful 👍

  • 2/5 Carlos Acosta G. 4 years ago on Google
    (Translated by Google) The Internet is very slow, the variety of snacks very bad. It leaves much to be desired as a VIP room of the HUB of America. (Original) El Internet es lentísimo, la variedad de snacks malísima. Deja mucho que desear como sala VIP del HUB de América.
    1 person found this review helpful 👍

  • 3/5 Marcos A. 4 years ago on Google
    (Translated by Google) Noisy Sparse and cold food I thought that competing with copaclubvñ would be better, but not ... (Original) Ruidosa Comida escasa y fría Pensé que compitiendo con copaclubvñ iban a ser mejores, pero no...
    1 person found this review helpful 👍

  • 5/5 Ale 4 years ago on Google
    (Translated by Google) Good place to spend a few hours in comfortable armchairs. To drink it has everything and they are very kind, the food has what is necessary not a lot or a little. Nice place. If I have a long wait at the airport, I will go back. (Original) Buen lugar para pasar unas horas en sillones comodos. Para tomar tiene de todo y son muy amables, la comida tiene lo necesario no mucho ni poco. Lindo lugar. Si me toca una espera larga en el aeropuerto volveré a ir.
    1 person found this review helpful 👍

  • 2/5 Jorge R. 4 years ago on Google
    (Translated by Google) There is no variety of foods. (Original) No hay variedad de alimentos.
    1 person found this review helpful 👍

  • 1/5 JebyteHouston 4 months ago on Google
    I would not waste money paying 53 dollars. Food is finger cold food. Just cornflower and hummus to eat. Little hungers bum filled with a spread with no taste nor nutritional value.
    1 person found this review helpful 👍

  • 4/5 HECTOR JAVIER ENDO G. 4 years ago on Google
    (Translated by Google) Good attention (Original) Buena atención

  • 1/5 Maria M. 2 years ago on Google
    Just pre packed snacks

  • 1/5 Peter Buckland M. 1 year ago on Google
    Utter rubbish. Went in, went out and to the margarita bar in the food court for decent food and drinks, which for two was half the entry cost of the "lounge"

  • 1/5 José Gabriel T. 5 years ago on Google
    (Translated by Google) Bad attention (Original) Mala Atención

  • 1/5 César Ágreda L. 5 years ago on Google
    (Translated by Google) Small and simple (Original) Pequeño y simple

  • 3/5 Ronney L. 5 years ago on Google
    (Translated by Google) Good environment for flight waiting. Comfortable, wide and clean. When to buffet very weak. (Original) Bom ambiente para espera do vôo. Confortável, ampla e limpa. Quando ao buffet muito fraco.

  • 3/5 Lai 5 years ago on Google
    (Translated by Google) Great service. Little variety of food (Original) Buen servicio. Poca variedad de comida

  • 3/5 Fernanda 5 years ago on Google
    (Translated by Google) It is a clean place, bathrooms are cleaned frequently, but in terms of food it is extremely deficient. You can only have a drink and try some cheese or cheese or some fruit. (Original) Es un lugar limpio, los baños son aseados con frecuencia, pero en cuanto a alimentos es sumamente deficiente. Solamente se puede tomar algo y probar alguna galletita cin queso o alguna fruta.

  • 4/5 Hayes W. 4 years ago on Google
    The lounge is nice. It was very full when I was there. They have good drinks with good liquor. The facility is nice and the chairs are comfortable.

  • 2/5 Rick S. 2 years ago on Google
    If you can go to Copa Club. Bad Service.

  • 2/5 Brent W. 2 years ago on Google
    Unfriendly, slow and overpriced

  • 1/5 jean christophe D. 2 years ago on Google
    Unable to access

  • 5/5 GT G. 4 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 4/5 Naguev Brandon Checya C. 7 months ago on Google
    The soup was good, everybody claimed for a second round. WiFi and furniture ok. Only improve in the service

  • 2/5 Angelica V. 11 months ago on Google
    Decent food and service but careless attention to the silverware and dinnerware must of the pieces have chips or are in very bad shape, do not except hot menu, you can get some cold pasta salad, dip and vegetable, bite size sandwiches and hot drinks

  • 1/5 Julia B. 9 months ago on Google
    The worst food I ever had for the price I paid. 80 dollars to get unseasoned ground beef and rice, with a tiny plate for a basic lettuce salad... the coldest room I've ever been, the sleeping chairs are absurdely uncomfortable, and bad quality beer / wine. The bathroom stalls are made of glass and see-through. Really bright lights even in the sleeping area. Nothing in this place is really worth it, I felt scammed for paying so much for so little.

  • 4/5 Lorenzo B. 4 years ago on Google
    (Translated by Google) Comfortable, wide, some things to snack and drink ... (Original) Cómoda, amplia, algunas cosillas de picar y tomar...

  • 1/5 Giovanni N. 5 years ago on Google
    One of the most difficult VIP lounges to enter. It's the only VIP lounge in the airport and everyone is trying to get in. It's absurd that even if you have a silver star alliance status, you can only enter the lounge after 6pm

  • 2/5 Branko S. 6 years ago on Google
    Huge lounge sometimes doesn't have chance to find free chair! Big masse when you need to entrance there!

  • 3/5 Rodrigo J. 4 years ago on Google
    (Translated by Google) Internet ok but small for passenger volume and few food options (Original) Internet ok mas pequeno pelo volume de passageiros e poucas opções de comida

  • 4/5 Wagner C. 5 years ago on Google
    (Translated by Google) It may not offer much, but at least here you can try a reasonable quality Wi-Fi, a snack, various alcoholic drinks and an excellent coffee. A real oasis in this super congested airport with not many options. Obviously, the room is always full, but it is a veritable womb of well-being compared to the outside. Unfortunately, access is restricted to customers with Platinum loyalty card from Copa Airlines or business class passenger. (Original) Pode não oferecer muito, mas pelo menos aqui é possível experimentar um Wi-Fi de qualidade razoável, um lanche, varias opções de bebidas alcoólicas e um excelente café. Um verdadeiro oásis neste aeroporto super congestionado, sem muitas opções. Obviamente, a sala está sempre cheia, mas é uma verdadeira redoma de bem estar, se comparado ao exterior. Infelizmente, o acesso é restrito a clientela com cartão de fidelidade platinum da Copa Airlines ou passageiro da classe executiva.

  • 5/5 Rosa Argelis E. 3 years ago on Google
    (Translated by Google) Excellent attention (Original) Excelente atención

  • 4/5 Miguel W. 4 years ago on Google
    (Translated by Google) The diversity of food is low, but it is of excellent quality and a good selection of beverages and beers. (Original) La diversidad de la comida es poca, pero es de excelente calidad y buena selección de bebidas y cervezas.

  • 3/5 Santiago L. 4 years ago on Google
    (Translated by Google) It is a basic room. He has nowhere to sleep and lives full. The showers bathrooms are clean and comfortable. The food is cold. (Original) Es una sala básica. No tiene donde dormir y vive llena. Los baños duchas son limpios y cómodos. La comida es fría.

  • 5/5 Francisco I. 4 years ago on Google
    (Translated by Google) What the traveler needs, internet, comfortable chairs, snack and drinks, all to wait for the next placenter flight (Original) Lo que necesita el viajero, internet, sillas cómodas, snack y bebidas, todo para hacer la espera del próximos vuelo más placenter

  • 1/5 María Eugenia S. 4 years ago on Google
    The poorest selection of food! Celery, carrots, and some crackers. I won't be using it again.

  • 3/5 Angel R. 4 years ago on Google
    It is ok, nothing to brag about

  • 3/5 Gabriel N. 4 years ago on Google
    (Translated by Google) More food assortment is needed (Original) Hace falta más surtido de alimentos

  • 5/5 Oscar Lozano B. 4 years ago on Google
    (Translated by Google) Very comfortable impeccable attention (Original) Muy comoda atencion impecable

  • 4/5 alicia o. 4 years ago on Google
    (Translated by Google) A comfortable place to wait for the connection. (Original) Un lugar cómodo para esperar la conexión.

  • 5/5 Carlos M. 4 years ago on Google
    Great place to rest

  • 3/5 Mabel G. 4 years ago on Google
    (Translated by Google) Comfortable place. Little attention and service. (Original) Cómodo lugar. Escasa atención y servicio.

  • 3/5 Theophilo G. 4 years ago on Google
    (Translated by Google) more or less (Original) mais ou menos

  • 4/5 Aldo M. 4 years ago on Google
    Good selection of food.

  • 4/5 jose t. 4 years ago on Google
    (Translated by Google) In general, more options should be considered in the sandwiches, since being a hub and there are many passengers of different nationalities with different tastes, just presenting a couple of options limits all those who are more vegetables and less flours. Sldos (Original) En general bien, debería considerarse más opciones en los bocadillos, ya que por ser un hub y hay muchos pasajeros de diferentes nacionalidades con diversos gustos, el solo presentar un par de opciones limita a todos aquellos que son más de vegetales y menos harinas. Sldos

  • 3/5 Enrique A. 4 years ago on Google
    (Translated by Google) There is no more variety of food (Original) No hay más variedad de comida

  • 3/5 Andrea V. 4 years ago on Google
    (Translated by Google) Regular (Original) Regular

  • 5/5 Marcelino Montero M. 4 years ago on Google
    (Translated by Google) Excellent room (Original) Excelente sala

  • 3/5 Fernando Q. 4 years ago on Google
    (Translated by Google) Lack of variety in meals (Original) Falta variedad en comidas

  • 4/5 Soundar C. 4 years ago on Google
    (Translated by Google) Club with a lot of service the bar nice buffet simple but complete good atmosphere with shower and sanitary (Original) Club avec pas mal de service le bar sympa buffet simple mais complet bonne ambiance avec douche et sanitaires

  • 5/5 Isabel S. 4 years ago on Google
    (Translated by Google) Good place to rest and have a snack (Original) Buen lugar para descansar y tomar un refrigerio

  • 2/5 Ximena �. 4 years ago on Google
    The food is not good, and no many options


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Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery

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