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Xiaomi Romania

Electronics store

😠 Purchased products from them, they deleted my account and kept my money without a single word, they do not respond to their mobile phone number or email, this is a scam Edit: Their response ignores the fact that they haven't answered any of my TENS of attempts to contact them via email and phone d... People often mention Xiaomi, store, products, phone, service, bought, Romania, sunt, pentru, online,


Address

Strada Tribunei Nr. 3, Sibiu 550176, Romania

Website

xiaomiromania.com

Contact

+40 369 443 670

Rating on Google Maps

3.60 (213 reviews)

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Working Hours

  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: Xiaomi (34) store (22) products (15) phone (15) service (14) bought (13) Romania (11) sunt (11) pentru (10) online (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andi M. 3 years ago on Google • 8 reviews
    Purchased products from them, they deleted my account and kept my money without a single word, they do not respond to their mobile phone number or email, this is a scam Edit: Their response ignores the fact that they haven't answered any of my TENS of attempts to contact them via email and phone during the week. They did not answer even once and have NEVER discussed with me even once, this is the first reply I receive from anyone at the store regarding my order. Definitely a bad look on your part pal. EDIT2: Just to clarify, I have never threatened them in any way. I simply informed them that if they keep ignoring my calls and e-mails I will have to report them to their payment processors for fraud, as it seemed to be a scam website/abandoned website. To this day I have not once been contacted by them regarding anything at all. Communication has simply been from my part except the reply from the owner here.
    5 people found this review helpful 👍

  • 5/5 Salvador M. 6 years ago on Google
    While on holiday in Sibiu, I happened to know the shop. Although it is not an official Xiaomi store, I have found it to be very well maintained. I bought a backpack to take advantage of it during the holidays and the truth is that it is luxurious.
    4 people found this review helpful 👍

  • 1/5 Black T. 4 years ago on Google • 3 reviews
    It's not an official Xiaomi Store, but they pretend to be. Their products do no respect EU law, as they do not have EU conformity declarations for products.
    3 people found this review helpful 👍

  • 1/5 Bogdan T. 4 years ago on Google
    (Translated by Google) You are dust! Do not accept feedback and block the Facebook page (Original) Sunteți praf! Nu acceptați un feedback și dați block pe pagina de Facebook
    3 people found this review helpful 👍

  • 1/5 Adrian M. 3 years ago on Google
    (Translated by Google) I ordered a Xiaomi Gateway 2 and 4 temperature sensors, I asked and I was told it works together. Ok, they came, NO, it does NOT work on any server of EUROPE than on the server of China, the products are not for EUROPE in any case and on CHINA they go disaster, a lag of cannot be used. I made a request for a return, I tried to call but nothing. I'm curious if I have a chance to return or I was left with 560 lei damage ... To answer your answer: partial return, please specify, see ladies the sensors were glued, normally, how else would you have tested them? No problem. I will not order any product from you in the future. I will go for reliable companies, not ghost companies. PS: YOU ARE NOT an official Xioami importer in Romania, BLACKTECH is so don't advertise in vain. (Original) Am comandat un Xiaomi Gateway 2 si 4 senzori de temperatura, am intrebat si mi s-a spus ca functioneaza impreuna. Ok, au venit, NU , NU functioneaza pe nici un server de EUROPA decat pe serverul de China, produsele nu sunt pentru EUROPA in nici un caz si pe CHINA merg dezastru, un lag de nu se poate utiliza. Am facut cerere de retur, am incercat sa sun dar nimic. Is curios daca am vreo sansa la retur sau am ramas cu 560 lei paguba... Ca sa va raspund la raspunsul dvs dat: returul partial, va rog sa specificati, vezi doamne senzorii au fost lipiti, normal, cum altfel sa ii fi testat ? Nici o problema. Nu voi comanda de la dvs. nici un produs pe viitor. am sa merg pe firme de incredere, nu firme fantome. PS: NU SUNTETI importator oficial Xioami in Romania, BLACKTECH este asa ca nu va mai faceti reclama aiurea.
    3 people found this review helpful 👍

  • 4/5 Moritz A. 4 years ago on Google • 38 reviews
    I bought a Note 10 and perfect. Previously I was in 3 stores and only in this store I found the global version. One of the stores I visited only had the phone in Chinese and English and I had to change the Rom if I wanted to have it in Romanian. Thanks

  • 5/5 Faisal 4 years ago on Google
    Very happy with the service I've been given. I bought a Xiaomi Mi Mix 2S
    2 people found this review helpful 👍

  • 1/5 Florentin I. 3 years ago on Google
    (Translated by Google) I made a price comparison between several sites and clarified: 1. Although it is under the Xiaomi logo, the addition is consistent and that such prices are higher than other Romanian online sellers. 2. Although it is under the Xiaomi logo, products appear on sale late. Really? Are you not able to be the first? Example: Mi Band 5 (an expensive and too praiseworthy thing) I have already received it for about three weeks. Bought from Romania. ??? 3. I read the answers to the comments (especially the negative ones) ... what can I say ... maybe there are shopkeepers who speak better and are more diplomatic, maybe ... (Original) Am făcut o comparatie la preturi între mai multe site-uri și m-am lămurit: 1. Desi este sub sigla Xiaomi, adaosul este consistent și că atare preturile sunt mai mari că la alti vanzatori online români. 2. Desi este sub sigla Xiaomi, produse apar la vânzare cu întârziere. Pe bune? Nu sunteți în stare să fiți primii? Exemplu: Mi Band 5 ( o chestie scumpă și prea mult lăudată) l-am primit deja de vreo trei săptămâni. Cumpărat din Romania. ??? 3. Am citit răspunsurile la comentarii (in special cele negative)...ce sa zic...poate exista buticari care vorbesc mai frumos și sunt mai diplomați, poate...
    2 people found this review helpful 👍

  • 1/5 Heni C. 3 years ago on Google
    (Translated by Google) I came to Sibiu from Cluj only for this store. But it was not shown on Google or on the site that the store will close today at 2 o'clock, plus that it will be closed until August 10. Thank you! (Original) Am venit în Sibiu din Cluj numai pentru magazinul asta. Însă nu era afișat nici pe Google, nici pe site că magazinul astăzi se va închide la ora 2, plus că până 10 august va fi închis. Mulțumim!
    2 people found this review helpful 👍

  • 5/5 VASILE A. 4 years ago on Google
    Staff with very good technical knowledge of the product. SuperFans of Xiaomi. Professional treatment, nice, willing to help and without pressing the sale. Nice shop, family and with a multitude of products Xiaomi and its associates. The staff has no problem in opening and teaching the products. Highly recommended I prefer to pay a plus and have this service and an after-sales service where I have a person to talk and expose my doubts. International and Global versions in all products, also important. Thanks for everything.
    1 person found this review helpful 👍

  • 5/5 Cristian S. 2 years ago on Google
    The comments are very relative and personal, and in many cases problems outside the store that influence customers service and attention are not understand by the client. I say this because I first hesitate to buy in the store, but seeing the negative comments, almost all of them are a reason for anger on the part of the customer and for lack of understanding. My experience has been very positive. The product is original and came as described and in the indicated time (1 day before the expected delivery date). Although I physically went to the store, what I wanted they did not have (it arrived in a week) and I decided to order online. The packaging, the best I've seen so far, perfectly protected. TOTALLY RECOMMENDABLE.
    1 person found this review helpful 👍

  • 1/5 Eugen T. 4 years ago on Google
    (Translated by Google) I ordered a display for Note4x and a foil, I received the order but the display is not for my phone and the foil was not in the package, of course everything without an invoice. I have been calling for two days and no one answers to any phone number. Thanks for the quality services. The phone is purchased from them (Original) Am comandat un display pt Note4x și o folie ,am primit comanda dar display nu e pt telefonul meu și folia nu era în pachet, bineînțeles totul fără factură.Sun de doua zile și nu răspunde nimeni la nici un Nr de tel. Mulțumim pentru servicii de calitatea.Ps.Telefonul e cumpărat de la ei
    1 person found this review helpful 👍

  • 5/5 Monet S. 4 years ago on Google
    Very happy with the service I've been given. I bought a Xiaomi Mi Mix 2S
    1 person found this review helpful 👍

  • 1/5 Adrian Marian B. 3 years ago on Google
    (Translated by Google) The prices are not updated on the sites. The prices are very high, I took Xiaomi Pocophone F1 128GB with 1450 lei last year, you still have 1600 lei on your site and the headphones taken with 75 lei from collaborators, you have double.Please rectify Xiaomi Romania store prices.Good day. (Original) Preturile nu sunt actualizate pe site-uri.Preturile sunt foarte mari, am luat Xiaomi Pocophone F1 128GB cu 1450 de lei anul trecut, la voi pe site inca e 1600 de lei si castile luate cu 75 de lei de la colaboratori, la voi sunt dublu.Rog rectificare preturi magazine Xiaomi Romania.O zi bună.
    1 person found this review helpful 👍

  • 1/5 Ciprian P. 4 years ago on Google
    (Translated by Google) I waited 3 months for a service at a Roborok. I have called countless times to see what his status is. After I gave the 1 * review I was called in 30 minutes to be told that although they could repair the vacuum cleaner, because I gave them a negative review they will return it to the stage where I sent it - defective. Real professionals! (Original) Am asteptat 3 luni pt un service la un Roborok. Am sunat de nenumarate ori pentru a vedea care este statusul lui. Dupa ce am dat recenzie de 1 * am fost sunat in 30 min sa mi se spuna ca desi ar putea sa repare aspiratorul, pt ca le-am dat recenzie negativa mi-l vor returna in stadiul in care l-am trimis - defect. Adevarati profesionisti!
    1 person found this review helpful 👍

  • 1/5 Radu R. 3 years ago on Google
    (Translated by Google) The working hours are until 18, I was in front of the store at 17:35. The grille was set and the door was open, inside was a gentleman talking on the phone. I asked him to tell me if he was still open and he waved no. I was determined to buy Amazing GTR smartwatch, but it seems that it does not want to be sold. (Original) Programul de lucru este până la 18, eu am fost in fata magazinului de la 17:35. Era pus grilajul si ușa deschisă, înăuntru era un domn care vorbea la telefon. L-am rugat sa îmi comunice daca mai deschide și a făcut semn cu mâna că nu. Eram țintuit să cumpăr smartwatch Amazing GTR, dar se pare ca nu se dorește a se face vânzare.
    1 person found this review helpful 👍

  • 1/5 Julius P. 3 years ago on Google
    (Translated by Google) Unreliable. Customer experience = 0 I bought an IR controller online in March 2020 and returned it the next day. It's August and I haven't seen the money back and can't be contacted. I DO NOT RECOMMEND! (Original) Neseriosi. Customer experience = 0 Am cumparat online un IR controler in martie 2020 si l-am returnat a doua zi. E august si eu nu am mai vazut banii inapoi si nici nu pot fi contactati. NU RECOMAND!
    1 person found this review helpful 👍

  • 4/5 Boban J. 3 years ago on Google
    Good service, I'll buy again.
    1 person found this review helpful 👍

  • 5/5 Roman A. 4 years ago on Google • 7 reviews
    Hello there! Thank you for such a thorough feedback! Will be forwarding and highlighting this issue! Do let us know any other further problems you face!! It's beautiful mobile

  • 5/5 Jose M. 4 years ago on Google • 7 reviews
    I had my doubts with MiUI, but after 2 weeks of use I am very happy. The service to the store was very good, in 24 hours I had my order at home (Bucharest)

  • 5/5 samuel m. 4 years ago on Google • 4 reviews
    Buy online without asking many questions but if you have any questions, you will have a quick and correct answer. The advice was correct and helped me. I ordered without hesitation. I recommend them.

  • 5/5 Shqip C. 4 years ago on Google
    Its a cool place.

  • 4/5 Ein_Sandkasten 4 years ago on Google
    (Translated by Google) Everyone should have had a really tasty meal !! EVERYONE SHOULD GO THERE !!! (Original) Richtig lecker sollte jeder dort mal gegessen haben!! JEDE SOLL DAHIN GEHEN!!!

  • 5/5 Teodora I. 4 years ago on Google
    (Translated by Google) I bought a Xiaomi Mi A3. They helped me transfer my Google account, the applications and all the data from the old phone that I bought all from this store. They are very friendly and professional and reliable. Recommend. Thanks for the services offered . (Original) Am cumparat un Xiaomi Mi A3.M-au ajutat sa imi transfer contul Google,aplicatiile si toate datele din telefonul vechi pe care l-am achizitionat tot din acest magazin.Sunt foarte amabili si profesionali si de incredere.Recomand.Multumesc pentru seriviciile oferite.

  • 5/5 ROMANIA S. 4 years ago on Google
    (Translated by Google) I bought a Xiaomi Redmi Note 8 and a Xiaomi Mi Band 4. I had no knowledge and the store staff configured and updated my phone and all at once synchronized and updated my bracelet. Professional service and I highly recommend it. (Original) Am cumparat un Xiaomi Redmi Note 8 si un Xiaomi Mi Band 4.Nu aveam cunostiinte si personalul magazinul mi-a configura si actualiza telefonul si si tot odata mi-a si sincronizat si actualizat bratara.Serviciu profesional si recomand cu multa incredere.

  • 5/5 Global D. 4 years ago on Google
    (Translated by Google) About the store I do not know anything that I have not arrived yet, but I ordered a xiaomi mi 9 t and I am super satisfied, quality price Xiaomi's are above expectations and offer phones with flagship specifications at good prices. Note 10 (Original) Despre magazin nu știu nimic că încă nu am ajuns,dar am comandat un xiaomi mi 9 t și sunt super mulțumit,calitate preț cei de la Xiaomi sunt peste așteptări și oferă telefone cu specificații de flagship la preturi bune.nota 10

  • 5/5 Emil A. 4 years ago on Google
    (Translated by Google) Very friendly staff. Products at affordable prices. (Original) Personal deosebit de amabil. Produse la preturi accesibile.

  • 5/5 Dragos C. 4 years ago on Google
    (Translated by Google) 5 stars (Original) 5 stele

  • 1/5 dorin l. 4 years ago on Google
    (Translated by Google) It does not offer support for orders either through messages, they do not answer even on the phone and also have very high transport prices with "package handling fee included" being close to 34 ron, sad being that at a refrigerator for example I only gave 25ron on the transport and they brought me to the place where it had to be installed ... One thing is clear, I NEVER ORDER FROM THEM EVER because they don't bang their heads to answer the phones. (Original) Nu ofera suport pentru comenzi nici prin mesaje, nu raspund nici la telefon si pe deasupra mai au si preturi de transport foarte mari cu "taxa manevrare colet inclusa" fiind aproape de 34 ron, trist fiind ca la un frigider de exemplu am dat doar 25ron pe transport si mi l-au adus pana in locul unde trebuia instalat... Un lucru este clar, NU MAI COMAND DE LA EI NICIODATA pentru ca nu isi bat capul sa raspunda la telefoane.

  • 5/5 Pătru 4 years ago on Google
    (Translated by Google) The best !! I recommend !! (Original) Cel mai bun !! Recomand !!

  • 5/5 MS S. 4 years ago on Google
    Sensational service and very professional attention. 100% recommendation. You can see and touch the products. Something very different and with varied stock.

  • 5/5 Florin D. 3 years ago on Google
    (Translated by Google) I am interested to buy from Ceiling Yeelight LED Ceiling Light Remote Control. When do you bring it into stock? (Original) Sunt interesat să cumpăr de la dvs. Telecomanda pentru plafoniera LED Ceiling Yeelight. Cand o aduceti in stoc?

  • 5/5 Charlotte J. 4 years ago on Google
    I ordered items for my home automation. The delivery was made in 24 hours. I received the order beautifully placed in a well protected cardboard box. A 10 score for Xiaomi Romania.

  • 5/5 Yusreal E. 4 years ago on Google
    I had my doubts with MiUI, but after 2 weeks of use I am very happy. The service to the store was very good, in 24 hours I had my order at home (Bucharest)

  • 5/5 Orgest D. 4 years ago on Google
    Good variety of Xiaomi products. The service is correct and they solve the problems on the spot.

  • 5/5 Gamer 9. 4 years ago on Google
    Really nice to be at xiaomi Romania Really and it’s to have xiaomi at Romania

  • 5/5 Ax P. 4 years ago on Google
    The shop is in the center of Sibiu and although it is small, it has many interesting items.

  • 4/5 Dragos P. 3 years ago on Google
    O compania foarte buna, detin un Xiaomi Mi9 Pro si sunt multumit de el, dar se pare ca reprezentarea lor in Romania nu e in cele mai bune. Preturile la acea reprezentanta sunt mult mai mari decat la aproape orice dealer din Romania. Am sa dau, totusi, 4 stele, pentru raportul dintre calitatea si pretul telefoanelor Xiaomi.

  • 5/5 Яж �. 3 years ago on Google
    Buy 1 phone and several home automation gadgets. For now without any problem.

  • 5/5 Stela L. 3 years ago on Google
    Bună ziua sunt interesat sa cumpăr un xiaomi redmi note 9s, doresc ca telefonu sa nu aibă defecțiuni sau ceva chestii de genu din fabrica.

  • 5/5 Miro 3 years ago on Google
    I bought several home automation gadgets and although at the beginning it's difficult to configure them, with the help of Estefania I did it without any problem.

  • 5/5 Neheter 7. 3 years ago on Google
    I bought a phone that came from the factory in bad shape. I complained to the company and in 1 day they solved the problem by giving me another unit.

  • 1/5 Razvan T. 3 years ago on Google
    (Translated by Google) I placed and paid for an order on Saturday, August 8th. On Monday I called all day to see what stage it is in and when it reaches me. Surprisingly, no one answers. Are you really that frivolous? (Original) Am făcut si platit o comanda sambata pe 8 august. Luni am sunat toată ziua sa vad în ce stadiu este și când ajunge la mine. Surprinzător, nu răspunde nimeni. Chiar asa neserioși sunteți?

  • 5/5 nelu b. 3 years ago on Google
    I was very surprised to see a Xiaomi specialty store in a city like Sibiu. They lack variety in some items, but overall it's pretty good.

  • 1/5 Mircea C. 3 years ago on Google
    (Translated by Google) I went to the store in Sibiu about 3-4 times. The program, they say, starts at 10:00. I waited more than an hour each time and it wasn't open. So what program do you have after all? What has my question got to do with your answer? You don't have anything displayed on the door like you open later. If it was as you say, we wouldn't wait in the park next to the store in vain. Anyway, quite a few complain about this thing. So, the manager is careless and does not respect customers and we better turn to online stores. (Original) Am fost de vreo 3-4 ori la magazinul din Sibiu. Programul, zic ei, incepe la ora 10:00. Am asteptat de fiecare data mai bine de o ora si nu era deschis. Deci, ce program aveti pana la urma? Ce legatura are intrebarea mea cu raspunsul vostru? Pe usa nu aveti nimic afisat cum ca deschideti mai tarziu. Daca era cum spuneti nu asteptam in parcul de langa magazin degeaba. Oricum, se plang destul de multi de chestia asta. Deci, managerul e nepasator si nu respecta clientii si mai bine apelam la magazinele online.

  • 5/5 Anamaria G. 3 years ago on Google
    (Translated by Google) I had a pleasant experience in the Xiaomi store and I was impressed by the service offered by the store staff, they have a wide variety of products in stock and very useful for personal use and home automation. (Original) Experienta placuta am intalnit in magazinul Xiaomi si am ramas impresionata de service-ul oferit de personalul magazinului,au o varietate mare de produse in stoc si foarte utile pentru uz personal si domotica.

  • 5/5 Andrei D. 3 years ago on Google
    The shopping experience was very good all the staff was very knowledgeable about the brand Xiaomi and it’s products. Before going i looked at their website and it’s also very clear and well made. I bought a note 8 pro and couldn’t be happier.

  • 2/5 Mihai M. 4 years ago on Google
    (Translated by Google) Business model: bought products on aliexpress probably and took advantage of customers. Umpic feedback from online interaction: I received an open thermometer with a missing battery, do not allow negative reviews of products on the site, some products do not have instructions in Romanian or English, gateway that does not work on servers in Europe. Bonus: I can't delete my account on the site, which violates the provisions of GDPR. (Original) Business model: cumparat produse pe aliexpress probabil si profitat de clienti. Umpic de feedback din interactiunea online: am primit un termometru deschis si cu baterie lipsa, nu permiteti review-uri negative produselor de pe site, unele produse nu au instructiuni in romana sau engleza, gateway care nu merge pe serverele din Europa. Bonus: nu se poate sa-mi sterg contul pe site, ceea ce incalca prevederile GDPR.

  • 5/5 Inma U. 5 years ago on Google • 2 reviews
    Last week I bought a Xiaomi Mi Mix, and I have to admit that I was pleasantly surprised by the kindness of the shop assistant, as well as by the minimalist decoration so spectacular of the store. The prices are very good. I recommend this store.
    1 person found this review helpful 👍

  • 5/5 Jose M. 5 years ago on Google • 1 review
    On vacation in Sibiu I broke my Samsung. Thanks to this shop in a moment I could replace it. They have a very nice place in the center of Sibiu. The shop assistant is very nice and I advise myself at all times. Now enjoy my Xiaomi Mi 8 Lite.
    1 person found this review helpful 👍

  • 5/5 Florin Mihai I. 3 years ago on Google • 1 review
    Xiaomi phone have good quality. the camera never disappoints. the design reminds me a lot of Sony phones

  • 4/5 Insane P. 5 months ago on Google • 1 review
    I have Poco f4 .my phone display is broken.i want change my phone display.


Call +40 369 443 670 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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