Policlinica Bethesda image

Policlinica Bethesda

Medical clinic

😠 The experience I had with the ENT "doctor" Stoican Cristina left a bitter taste. A consultation worth 150 lei that lasted a maximum of 5 minutes!!! I started by telling her that my throat was red, to which her reaction was: "How do you know, have you looked in the mirror?" I couldn't believe it whe... People often mention doctor, care, pentru, nici, programare, consultation, time, este, told, fost,


Address

Calea Unirii 25 bis, Suceava 720166, Romania

Website

www.bethesda.ro

Contact

+40 230 551 566

Rating on Google Maps

3.20 (226 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 AM to 7 PM
  • Tuesday: 7 AM to 7 PM
  • Wednesday: 7 AM to 7 PM
  • Thursday: 7 AM to 7 PM
  • Friday: 7 AM to 7 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: doctor (22) care (21) pentru (17) nici (11) programare (10) consultation (9) time (9) este (9) told (8) fost (8)
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  • 1/5 loredana h. 1 year ago on Google
    (Translated by Google) The experience I had with the ENT "doctor" Stoican Cristina left a bitter taste. A consultation worth 150 lei that lasted a maximum of 5 minutes!!! I started by telling her that my throat was red, to which her reaction was: "How do you know, have you looked in the mirror?" I couldn't believe it when I heard! I answered that no, but that's what the family doctor I had seen the day before told me. After examining my throat, he confirmed that my throat was indeed red. A minute later, when I told her that my ears also hurt and that the family doctor had told me that they were inflamed, she felt very offended that she had to get up from her chair once more to look in my ears again, saying -me: "Didn't I ask you what hurts you earlier? Did you tell me something about your ears?" I was simply shocked by the attitude of the "lady" teacher who sends the students to the corner!!! Where are we here at the sentencing? I hadn't even had time to tell her what hurt me because she had started to draw conclusions after looking at her throat. Wasn't it your duty to ask me something about the ears and possibly check them on your own initiative? In other words: as if we were at the ENT doctor, not at the market. Especially since I also specified that it is the first time I am doing an ENT exam!!! Maybe I had branches growing in my ears, who knows? For 150 lei, the cost of the consultation, he could have bothered to get up from his chair without so many comments! By the way: the consultation chair is 1 meter away from the desk, it doesn't seem like that much of an effort! After examining my ears, he said that I have nothing, that the family doctor needs an ophthalmology consultation! The interesting thing is that my ears are still bothering me, they pop every time I swallow, a week later my throat still stings, and the 4 types of medicine he prescribed are only for allergies, which he does not I knew I had it. One more thing I would add: the prescription he wrote for me was in the name of the previous patient; I had to convince the pharmacist that it was really my prescription, not someone else's, not someone else's, but I didn't want to go back to the office under any circumstances!!! The "madam doctor" told me that if I "want to", not if I have to, I can come for a check-up after I finish the treatment, a check-up that costs another 75 lei. This will definitely not happen again, I don't see why I would ever set foot in the office of such a man who is so worried about life, patients and everything that moves around! (Original) Experiența pe care am avut-o cu "medicul" ORL Stoican Cristina mi-a lăsat un gust amar. O consultație in valoare de 150 de lei care a durat maxim 5 minute!!! Am inceput prin a-i spune că am roșu în gât, la care reacția dumneaei a fost: " De unde știți, v-ați uitat in oglindă?" Nu mi-a venit să cred când am auzit ! I-am răspuns că nu, ci că așa mi-a spus medicul de familie la care fusesem cu o zi înainte. După ce mi-a examinat gâtul, a confirmat că intr-adevăr gâtul meu era roșu. Un minut mai târziu, când i-am spus că mă dor si urechile și că medicul de familie îmi spusese că erau inflamate s-a simțit foarte ofensată că trebuie să se mai ridice o dată de pe scaun ca să se mai uite și în urechi, spunandu-mi : " Eu nu v-am întrebat cumva ce vă doare mai devreme? Mi-ati spus ceva despre urechi? " Am rămas pur si simplu șocată de atitudinea de "doamna" profesoară care trimite elevii la colț!!! Unde suntem aici, la primirea sentinței? Nici nu apucasem să îi spun ce mă doare că dumneaei se apucase să tragă concluzii după ce s-a uitat în gât. Oare nu era de datoria dumneaei să mă întrebe ceva si despre urechi si eventual să le verifice din proprie inițiativă? Că vorba aia: parcă am fi la medicul ORL, nu la piață. Mai ales că am si specificat că este pentru prima oară când fac un examen ORL!!! Poate aveam crescute crengi in urechi, cine știe? Pentru 150 de lei, costul consultației, ar fi putut să se deranjeze să se ridice de pe scaun fără atât de multe comentarii! Apropo: scaunul de consultație se află la 1 metru distanță de birou, nu mi se pare un efort atât de deosebit! După ce mi-a examinat urechile a zis că nu am nimic, că medicul de familie are nevoie de un consult la oftalmologie! Interesant este că pe mine mă jenează urechile in continuare, îmi pocnesc de câte ori înghit, o săptămână mai târziu încă mă mai ustură în gât, iar cele 4 tipuri de medicamente pe care mi le-a prescris sunt doar pentru alergie, pe care nu știam să o am. Încă un lucru as adăuga: rețeta pe care mi-a scris-o a fost pe numele pacientei anterioare; a trebuit să o conving pe farmacistă că intr-adevăr este rețeta mea, nu a altcuiva, nu de alta dar nu voiam sub nici o formă să mă mai întorc la cabinet!!! "Doamna doctor" mi-a spus că, dacă "vreau" , nu daca trebuie, pot să vin la control după ce termin tratamentul, control care mai costă încă 75 de lei. Asta nu se va mai întâmpla cu siguranță, nu văd de ce aș mai pune vreodată piciorul în cabinetul unui asemenea om care este atât de sictirit de viață, de pacienți și de tot ce mișcă in jur!
    9 people found this review helpful 👍

  • 1/5 Daniela M. 4 years ago on Google
    Very disappointing experience at the Urology department, where friends or aquaintances of the doctor come in "just to leave some papers" and then they have a good 20 minutes chat, while us, the commoners, wait outside. That is why the apointments are NEVER on time and in my case the apointment was delayed by almost half an hour while I was waiting with a small child, too. People should stand up for their rights, not just accept the situation as it is. After all, we are paying for a service that we are not getting. Shame!
    8 people found this review helpful 👍

  • 1/5 Eleni T. 4 months ago on Google • 26 reviews
    Strange place. You don't get a receipt, then the receptionist pretends to look for it in the trash, saying "but I gave it to you, you weren't paying attention". Since they do tax evasion, it also offends my intelligence. Doesn't anyone come over there to check? In radiology, an aunt, that I can't call her otherwise, not at all empathetic, who gives unsolicited advice, talks continuously on the phone, even though she has the patient in front of her. Either you are at work or you are at the market. Shall we decide a little too?
    2 people found this review helpful 👍

  • 1/5 elena n. 4 years ago on Google
    The worst private medical centre, my husband had a surgery with Dr Puscasu and we were waiting 2 hours until the doctor came and my husband couldn’t stay on a chair, so he had to wait 2 hours for him to come. The appointment was made for 8:00 pm and he came at 10:00. We paid lots of mony for the worst customer service ever.
    6 people found this review helpful 👍

  • 1/5 Luna P. 1 year ago on Google
    Se comportă mult mai rău decât ce de la spitalul de stat. Programări nerespectate, lipsa de comunicare și din ce citesc la celelalte recenzii, și atitudinea celui care dă răspuns la recenziile clienților lor lasă de dorit! Uitati-vă la calitatea serviciilor ce le oferiți, respectați programările și lumea nu o sa vă mai critice! Luați constructiv o reclamație și încercați să reparați minusurile!
    5 people found this review helpful 👍

  • 1/5 maricica c. 1 year ago on Google
    Am avut o experiență ce nu credeam că o să o am cu personalul din policlinica Bethesda....miercuri 15 martie m am prezentat la ghișeul de programări în incinta policlinici Bethesda...pentru a face o programare la un RMN de coloana .. Am făcut programarea pentru data de 24 martie. Astăzi am trecut pe la acesta policlinica să mă asigur că am aceasta programare. Dar din păcate am aflat că nu nu am nici o programare , că probabil nu am făcut o. Personal am fost și doamna de la programări mi a făcut programarea pentru 24 martie . O programare cu un RMN cu plata. Este ceva inadmisibil așa ceva . Stau cu o durere de coloana ce nu o doresc la nimeni . Am pierdut 1 săptămână crezând că voi reuși să fac RMN ul și voi afla cauzele , dar am rămas cu un gust amar și părere de rău... Cred că cine mi a făcut aceasta programare este o persoana incompetenta . Nu voi mai merge niciodată în această institutie sanitara . Rușine pentru aceasta angajata...care era de servici pe data de 15 martie ora 11,30 la policlinica Bethesda!
    4 people found this review helpful 👍

  • 1/5 al1nuTzu 3 months ago on Google • 8 reviews New
    Zero. A consultation cost 150 lei at the ENT for this Stoican girl The consultation didn't even last 2 minutes, he didn't even tell me the problem, he gave me some pills, of course, they didn't help me at all. Money given for nothing, I do not recommend, Lack of professionalism..
    2 people found this review helpful 👍

  • 5/5 Ana M. 2 years ago on Google
    (Translated by Google) The Romanian will look for a knot in the rush and will be eternally dissatisfied, regardless of the conditions! Ramp More than accessible, with the pharmacy door open or not, wheelchair available for the disabled! (Original) Romanul va cauta nod in papura si va fi vesnic nemultumit, indiferent de conditii! Rampa mai Mult decat accesibila, cu usa farmaciei deschisa sau nu, carucior pentru persoane cu handicap pus la dispozitie!
    3 people found this review helpful 👍

  • 1/5 Razvan I. 1 year ago on Google
    (Translated by Google) Appointments are not respected, sit and wait your turn for an hour, the experience with the doctor even more unpleasant, a 'consultation' of 150 lei lasted less than a minute, the conclusion being that I need an intervention, the doctor did not hear anamnesis, no medical letter, money taken, put in the drawer, without any receipt / receipt, nothing. Wrong intervention (it was an ingrown toenail) because after 2 weeks I found that the situation returns to its original state, being forced to consult another doctor, as this place is not worth visiting even in the middle of nowhere, time and money lost, avoid at any cost. (Original) Programarile nu se respecta, stai si iti astepti randul cate o ora, experienta cu doctorul si mai neplacuta, o ‘consultatie’ de 150 de lei a durat sub un minut concluzia fiind ca am nevoie de o interventie, domnul doctor nu a auzit nici de anamneza, nici de scrisoare medicala, banii luati, bagati la sertar, fara vreun bon / chitanta, nimic. Interventia facuta gresit (era vorba de o unghie incarnata) intrucat dupa 2 saptamani am constatat ca situatia revine la starea initiala, fiind nevoit sa consult un alt medic, intrucat acest loc nu mai merita vizitat nici in ruptul capului, timp si bani pierduti, evitati cu orice pret.
    3 people found this review helpful 👍

  • 1/5 Anca S. 4 months ago on Google • 4 reviews
    Empathy 0, professionalism 0. The training of doctor Cristina Stoican leaves much to be desired. A first experience here and I would not repeat it. You choose to go to a private clinic for various reasons and leave the same way you came.
    2 people found this review helpful 👍

  • 1/5 Raluca M. 4 months ago on Google • 4 reviews
    Pathetic, I paid 150 lei for nothing (consultation), during the collection of analyzes some ladies who screamed at the child and ate candy, 0 tact and knowledge to approach a child, the results were hard to come by on the website. That's the money factory!! The respect for patients has been forgotten, at least minimally, as we still come and pay for private services!
    2 people found this review helpful 👍

  • 1/5 Cristian B. 2 years ago on Google
    (Translated by Google) I mean I had an appointment for orthopedics and with the greatest insensitivity the doctor didn't even look at my feet to see what problem I had, I paid 120 RON for the appointment and then he sent me to do an x-ray of both legs which cost 100 ron, after looking at Rază he said that I have to do an MRI that costs other money, so far I gave 220ron and I have no idea what problems I have. So the conclusion is I do not recommend the Bethesda polyclinic. (Original) Vreau sa spun ca am avut o programare la ortopedie și cu cea mai mare nesimțire doctorul nici nu sa uitat la picioarele mele sa vadă ce problema am, am plătit 120 RON programarea după care ma trimis sa fac o radiografie la amândouă picioare care a costat 100 ron, după ce sa uitat pe Rază a zis ca trebuie sa fac un RMN care costa alți bani , pana aici am dat 220ron și nu am nici cea mai vagă idea ce probleme am. Deci concluzia nu recomand policlinica bethesda.
    2 people found this review helpful 👍

  • 1/5 Dani B. 10 months ago on Google
    Pentru ce fac programare și plătesc consultația dacă nici măcar nu se ține cont de asta? Vă bateți joc de pacienți într-un hal fără de hal. Dacă puteam să vă dau 0 stele o făceam. Rușine!!!!!
    2 people found this review helpful 👍

  • 1/5 [email protected] L. 1 year ago on Google
    Am vrut sa fac o programare la o consultatie la cardiologie si am ascultat robotul 2 ore,nu exagerez! Total dispret fața de oameni! Doamnele care ar trebui sa raspunda la telefon au luat program de somn. Bine ca nu s-au facut astea doctori.. ..Poate le-o veni si lor randul candva!
    2 people found this review helpful 👍

  • 1/5 R.V.F 1 year ago on Google
    Putina educație față de pacient. Însă multă educație pentru a lua bani, și pentru un ‘buna ziua’ ți-ar lua bani
    2 people found this review helpful 👍

  • 1/5 Bilauca O. 1 year ago on Google
    (Translated by Google) The worst clinic in Suceava ... I paid 150 lei for a gastro consultation for 3 minutes ... they didn't do an ultrasound or an endoscopy or anything ... they gave me 3 pills and not even he gave me a diagnosis... Very good Mr. DR. Carlan Liviu, put the money in the drawer and you'll have more trouble!!! (Original) Cea mai proasta clinica din Suceava ... Am dat 150 de lei pentru o consultatie la gastro pentru 3 minute ... nici ecografie nu mi-a facut nici endoscopie nimic ... mi-a dat sa iau 3 pastile si nici macar nu mi-a dat un diagnostic ... Foarte bun domnu DR.Carlan Liviu baga banii la sertar si ati mai vb si urat !!!
    2 people found this review helpful 👍

  • 1/5 Lavinia P. 2 months ago on Google • 4 reviews New
    I went for a gynecological check-up at Dr Pantea Mihaela. The lady is very hurried and angry, she doesn't even let you finish talking, she doesn't even have time to explain what exactly you have. You leave there with a list of pills... The check-up costs 150 lei plus ultrasound another 150 lei 👎.
    1 person found this review helpful 👍

  • 1/5 Florinel C. 2 years ago on Google
    (Translated by Google) I called at the beginning of May for tests through the health center and I was told that I would not make any more appointments, to call on May 13th. I called on May 12 to check and they told me the same thing, that is, appointments are made on May 13 at 7.00. On the 13th of May from 7.00 am to 7.45 am I made 20 calls, all of which were interrupted before the call. At 7.53, an aunt finally answers and tells me that they don't make any more appointments, because they did it until June 17th. In conclusion, the appointments were already made. (Original) Am sunat la inceputul lunii Mai pentru analize prin casa de sanatate si mi s-a spus că nu mai fac programări, să sun pe 13 Mai. Am sunat pe 12 Mai, să verific și mi-au spus același lucru, adică, programări se fac pe 13 mai încăpând cu ora 7.00 . Pe 13 Mai de la ora 7.00 si până la ora 7.45 am efectuat 20 apeluri care toate erau întrerupte înainte de a suna. La 7.53 răspunde in sfârșit o tanti și imi zice ca nu mai fac programări, pentru ca au facut până pe 17 Iunie. Concluzia, programările erau deja făcute.
    1 person found this review helpful 👍

  • 5/5 Tazz T. 1 year ago on Google
    (Translated by Google) Doctor Rateș Voinea is an extraordinarily professional orthopedic doctor. He put the knee prosthesis on my grandfather who had arthrosis and dislocation 7 cm on one side. And after 3 days he was already walking. I thank him from the bottom of my heart and will recommend him every time I have the opportunity. There is already a second person we know with the same operation and the same good result..she went to him on our recommendation and it seems that we did not make a mistake! (Original) Domnul doctor Rateș Voinea, este un doctor ortoped extraordinar de profesionist. Ia pus proteza de genunchi bunicului meu care avea artroza și dislocare 7 cm intr-o parte. Iar după 3 zile el deja mergea pe picior. Ii Multumesc din suflet și îl voi recomanda de fiecare datA când am ocazia. Deja este o a doua persoana din cunoștințe noastre cu aceleașioperatie și același rezult bun..ea a mers la el din recomandarea noastră și se pare ca nu am dat greș !
    1 person found this review helpful 👍

  • 5/5 Naomi F. 2 years ago on Google
    Best place and best nurses ❤️
    1 person found this review helpful 👍

  • 5/5 Macovei G. 1 year ago on Google
    OK.
    1 person found this review helpful 👍

  • 5/5 adriana h. 2 years ago on Google
    (Translated by Google) My mother was very pleased, and I when I went to the dermatologist the same opinion. Spend your time with important things, not to write negative comments 😚 (Original) Mama mea a fost foarte mulțumită ,și eu când am mers la dermatolog aceiași părere . Ocupați-vă timpul cu lucruri importante nu ca sa scrie-ți comentarii negative 😚
    1 person found this review helpful 👍

  • 5/5 eugenia e. 4 months ago on Google • 3 reviews
    I recommend!!!

  • 1/5 Bogdan M. 8 months ago on Google
    Vesnica pomenire , nu mai vin pe la voi . Doar iti ia banii si medicii se cred pe la spitalul de stat . Vorbesc in doi peri si te expediaza . 150 de lei pe 10 min . Dezinteres total. Stoican Cristina inafara de operatii care nu sunt necesare nu prea le are.

  • 1/5 raluca g. 2 years ago on Google
    Cea mai prosta clinica din Suceava. Am mers cu mama la Dr Iacoban Marinela joi seara, avea sângerare intracraniana, i-am spus toate simtomele iar ea a zis ca e de la lipsa de vit D și Calciu, și ca ar avea febră din cauza sporilor de mucegai, ceea ce noi nu avem în casă. Iar vineri dimineață era deja paralizată pe partea dreapta și nu vorbea. Trebuia sa spună ca nu e de competenta ei, și sa ma trimită în alt loc, să-și recunoască nivelul de competență, nu sa nenorocesca oameni. Medici doar cu diploma și atât.

  • 1/5 Roxannee r. 7 months ago on Google
    Dupa o ecografie mamara performata de Dr Cîrlan Liviu acesta mi-a confirmat ca zona de ingrijorare este pur si simplu tesut de san normal. Foarte desconsiderat in maniera, intr-o graba parca sa termine programul, deja discutand cu asistenta legat de planuri pentru seara respectiva cu mine inca in cabinet. O alta ecografie performata ulterior, in alta clinica, a confirmat tesut complet diferit de cel de san. Nu recomand! In aditie, sotul a asteptat 2.5 ore pentru o programare la ora 8 dimineata. Receptionistele sunt depasite de situatie, acestea adresandu-se pe un ton nepotrivit si lipsite de profesionalism.

  • 5/5 Anca A. 2 years ago on Google
    (Translated by Google) Today I had an appointment with Dr. Stoica Mihaela, I was very satisfied. The doctor was very kind and professional. I highly recommend (Original) Azi am avut o programare la doamna doctor Stoica Mihaela am fost foarte mulțumită . Doamna doctor a fost foarte amabila și profesională . Recomand cu drag

  • 1/5 Toni S. 2 years ago on Google
    (Translated by Google) For the change of a bandage I waited 3 hours ... this clinic is under any criticism, led by the owner. I paid 300 lei for a minor surgery, everything is fine and ok until you pay ... when changing the bandage you wait for hours. ..when do you join the people? .... I do not recommend this clinic! (Original) Pentru schimbarea unui pansament am așteptat 3 ore...aceasta clinica este sub orice critica ,în frunte cu patronul .Am plătit 300 lei pentru o minora intervenție chirurgicala, totul bine și ok pana plătești...la schimbarea pansamentul aștepți ore în șir...oare când întrați și voi în rândul oamenilor?.... Nu va recomand acesta clinica !

  • 1/5 Amalia E. 2 years ago on Google
    (Translated by Google) Activating gynecologist Bolohan In this clinic he confused an ovarian cyst with A 4 MONTH PREGNANCY! I requested a second opinion on the same day, after which there was an emergency operation to remove the cyst, which was in danger of breaking. This type of doctors who are totally unprofessional, very poorly trained and totally lacking in empathy for people have nothing to do with the health system !! (Original) Medicul ginecolog Bolohan care activează În cadrul acestei clinici a confundat un chist ovarian cu O SARCINA DE 4 LUNI! Am solicitat a doua opinie în aceeași zi, ulterior existând o operație de urgenta pentru extirparea chistului, având risc de a se sparge. Acest tip de medici total neprofesioniști, foarte slab pregătiți și lipsiți total de empatie fata de oameni nu au ce cauta în sistemul de sănătate!!

  • 5/5 Simina K. 1 year ago on Google
    Doamna Dr. Stoica Mihaela, medic ginecolog, mi a lasat o impresie foarte buna, a tratat cu un adevarat profesionalism problema cu care m am prezentat la consultatie. Voi reveni cu siguranta la alte consulatii in viitor. Programarea am facut o telefonic, fara probleme. La receptie, de asemenea nu au fost incoveniente, timpul de asteptare a fost scurt, totul s a desfasurat normal.

  • 1/5 Cristina C. 1 month ago on Google • 2 reviews New
    I went to the ENT with the little boy. The stoic doctor. He behaved very badly. He screamed at the child when he was scared very loudly. I do not recommend it to anyone. The worst treatment.
    1 person found this review helpful 👍

  • 2/5 Diana M. 2 months ago on Google • 2 reviews New
    Hello! Disappointingly, I called to make an appointment and was told "I don't have time to wait for you on the phone, if you really want an appointment come back". I came back and when I asked for details about that consultation and echo again I was told "we will wait for you" and hung up. Such an attitude is not possible. If no information is given over the phone then how are we supposed to know.
    1 person found this review helpful 👍


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