2/5 asdf 123 (. 10 months ago on Google
Not
sure
what
happened,
but
food
and
service
definitely
declined
since
last
time
I
went.
Pork
knuckle
was
on
the
dry
side,
and
everything
is
so
salty,
probably
to
push
customers
into
buying
more
drinks.
Definitely
not
something
I
want
to
come
back
for
nor
recommend
to
friends.
Ambience
and
the
singing/activities
were
excellent
as
always,
but
the
service
itself
was
a
miss.
I
was
talking
to
a
waitress
about
the
menu,
then
she
just
turned
away
to
another
larger
group
so
I
was
talking
to
air.
When
she
came
back
I
ignored
her
for
a
bit
and
she
seemingly
got
annoyed.
Feel
the
karma?
She
proceeded
to
use
a
lecturing
tone
to
tell
us
that
we
should
stick
to
QR
code
order
and
she
won’t
take
direct
orders
from
us,
even
when
no
ice
was
not
an
option
on
the
app
order
system.
Tried
to
order
orange
juice
with
no
ice
three
times
with
different
waitresses,
nope
it
was
just
too
hard.
Had
to
ask
for
cutlery
since
it
was
too
hard
to
refill
it
apparently
before
service.
Plus
if
you
are
going
to
charge
a
service
fee
regardless
of
which
ever
day,
then
might
as
well
allow
customers
to
see
it,
not
hide
it
in
size
2
font
at
the
bottom
of
the
menu.
Why?
you
can’t
afford
to
pay
your
employees
properly?
Recommendation:
warn
your
customers
that
each
time
they
pay
on
the
app
payment
processing
fee
is
required,
so
they
should
probably
make
sure
to
order
in
one
go.
Also
if
you
charge
service
fee
as
tip
for
workers,
go
back
to
traditional
tipping
based
on
actual
good
service
being
provided,
not
trying
to
get
through
as
many
customers
as
possible.