1/5 Pauline T. 9 months ago on Google
BAD
BAD
BAD
HOTEL
POLICY!
I
travel
a
lot
and
have
never
been
so
upset
with
service
provided
by
any
hotel.
I
understand
most
hotel
official
check-in
time
is
3pm
but
all
the
hotel
are
ok
to
let
you
check-in
earlier
if
the
room
is
ready
unless
it’s
full
house
which
I
fully
understand.
I
arrived
12.45pm
super
tired,
the
room
is
ready
but
they
want
to
charge
me
extra
¥1000
PER
HOUR
to
enter
the
room
early,
not
per
room
but
charge
per
person
that
enter
the
room!
So
it’s
¥4000
for
me
and
husband
to
enter
the
room
2hrs
earlier,
since
I
was
so
tired
thus
we
decided
to
pay
for
it,
thinking
back
I
was
so
stupid
to
pay
for
2
pax
while
I
could
just
pay
for
1
and
what
the
hotel
has
to
loose
for
the
room
I
already
paid
2
nights.
This
is
not
the
worst,
at
12.55pm
after
paying
for
the
2
hours
early
check-in,
she
ask
us
to
wait
until
1pm
exactly,
I
thought
the
room
is
indeed
rushing
to
clean
at
last
minutes,
nope!
I
ignore
her
and
went
to
the
room
and
the
room
are
all
ready,
she
made
me
wait
even
for
5
minutes
even
I
look
terribly
tired
still
refuse
to
have
some
grace
to
let
me
enter
the
room
despite
me
already
paying
extra
just
to
check
in
earlier.
I
never
leave
any
review
on
all
the
hotel
I
stay
around
the
world,
I
find
this
service
appalling
and
will
NEVER
return
here.
By
the
way,
they
don’t
make
the
room
unless
requested.
By
the
way
there
are
no
comfortable
lounge
chair
at
the
lobby,
only
stool
with
no
back
rest.
If
you
arrive
early
and
tired
and
waiting
for
room,
good
luck!