We had a fun day that my wife had organized for my birthday. From the first moment the terrible service was clear to us. Spa area had no water/refreshments, masseurs were very rude and not welcoming, we were given false information about lobby bar serving time, waited over 40 minutes for a pizza in the pool bar, lunch was disgusting, and the host at the hotel restaurant didn't even consider our request to lift the curtain so we can enjoy the view. And that without even trying the rooms. Stay away of this hotel!

I ordered a 2 nights stay for my wife's birthday (Feb 18 through 20). Prior to our arrival I contacted the reception through WhatsApp and asked them to make special "birthday" arrangements in our room (balloons and small assortment of fruits). When we arrived the room was not ready at all: there were no robes, no slippers and of course no balloons or fruits. Lucky for us the cleaning crew was still in the hallway, so we got the robes and slippers from them. I contacted reception again and was promised that the balloons and fruits will be delivered the next day, Feb 19 (the actual birthday date), by 12:00. We returned to our room at 15:00 and no, there were no balloons or fruits. They were finally delivered by 15:30, which was 3.5 hours late then was promised. When we checked out, I was charged the full price with no discount whatsoever for the late and ruined delivery. In short: this hotel is not worth its 5 stars.

Great location, clean room, stunning dead sea view. This was our second time at the hotel. A year ago our stay was amazing : everything was at the highest level. To our greatest regret, this time there was a decrease in the level in everything except the cleanliness. It concerns the meal selection for breakfast and dinner and maintenance. In our opinion, this expensive hotel should strive to rise the level and not lower it. For example: smell is not allowed in locker rooms, the lift for disabled in the dead sea hot water pool must work 24/7 and pool lifeguard should be able to turn it on, ice machine in the pool should be renewed. Pool lifeguard must be polite and keep order.

Nice rooms with great views of the Dead Sea. Floating in the sea is wonderful. They also have a big pool in the shade outside and a small pool inside. Restaurant offers a buffet with everything you could want for breakfast and for dinner. Friendly staff. Definitely worth a visit when you're in Israel.

Herods Dead Sea was an amazing experience. Aviv at the front desk was so warm and welcoming. We loved the views from the room. The food in the restaurant was delicious. We can’t wait to come back again.

The service and attention to detail was superb. From the moment I arrived I received excellent attention from the the team at the hotel (especially Daniel!) and was made to feel like I was the most important guest they had. The amenities, service, food and accommodation were excellent and a credit to the team at the hotel I only have two minor negatives. The first, which seems to be endemic to all hotels in Israel, is the lack of parking - providing a parking space per room (or the facilities to handle the overflow) would seem to be a basic requirement. The specific room I had was next to the house keeping storage which meant an early wake up call :-(

Beautiful hotel and amenities. We very much enjoyed our stay. Very clean, nice and helpful staff, exceptional food selection and quality of the food at the restaurant, nice beach area and spa. The only not awesome thing we had encountered was pretty much all poolside furniture had bird droppings on it. Our room, junior suite, was very nice. Would definitely recommend and stay again.

Excellent location, private sea access, view, facilities, food and service. Clean, well maintained. Junior suite has some privacy issues with transparent doors. Great stay.

We stayed for a midweek break and the food was excellent (compliments to the chef) the room was very comfortable and clean. The spa was very relaxing and access to the beach was simple and efficient.

We had a terrific stay. Herods' employees work very hard to make sure that your stay is perfect and it never disappoints from service to spa to food to nightly entertainment. We can't wait to go back. Just few points that I want to mention that may be helpful to others: 1) if you can, get business lunch. there is a private lounge on the main floor with food, drinks and alcohol opened from 11-6, so if you missed breakfast or got a little hungry or just want a drink, its perfect 2) I was disappointed by the strong smell of cigarettes in the hallway leading to the swim up rooms. That area showed its age on the cracked walls, the carpet was old and stained in places, and smoke smelled followed you to the room 3) the spa is great. Iliana did the best pedicure and facial I got in a long time and well worth the money. But I wish the people who make appointments would put a sign or tell us that tips are cash only and there is no ATM on premises. the only atm machine is in town. I felt foolish coming in a robe and not having any cash on me, thinking I can charge it or put it on the card, this should be made clear at booking. had to go to town to get her tip money. 4) take 10 shekels each with you when going to town. The free black van that takes you to town and back on the hour is small and there is a chance you won't fit. But every few minutes there are white vans that go to town at 5 shekels per person, and are well worth it. 5) the indoor pool gets filled up from the morning with towels people leave at 7 am and show up to claim at 10. Therefore, there is never space to sit til later in the afternoon. Claim it early if you want to be there. 6) Parking is tight, we waited for half an hour for a spot, especially at 3 pm check in, they need more parking spots as hotel was full.

It was great hotel. Stuff were friendly. Breakfast was great. Pool was great. We enjoy it. Also thr spa was fantastic. Room clean and good service. I will come back. Thanks

We had an excellent time. Staff was very friendly and extremely helpful. My wife is a vegan and she was able to stay on a plant based diet program. Dining room Manager and staff were accommodating and courteous. My wife and I highly recommend.

it used to be a great hotel. Now it is just average. average food (was great before they changed the chef). average service. average room. very pricey for what you get. nnot vegan friendly.

This time we had a pool room which was very nice and comfortable . Great hotel staff. Very nice and friendly. Breakfast and dinner were very good and tasty. The hotel is very nice but needs some renovation. Some difficulties finding a place to park the car. Overall it was a great experience

Teams'service with smile from heart. The room was very clean. The hotel gives a very warm and comfortable feeling. The food was very good. Clean and quiet atmosphere. No doubt we do want to come back!

We had a very nice experience at the Herod's hotel at the dead sea! Natalia & Aviv were super friendly and helpful at the desk and took care of everything that we needed!! Will definitely be coming again!

We really enjoyed our holiday here! The service was excellent, and the hotel is located near a beach. The rooms were fine but they could be better set up for a family with 2 kids. Why don't hotels have hangers for towels?!?! There's a great pool and a nice spa. Too bad all the service outside of the dining room is in plastic cups - such a waste. I had to convince the bar to pour my whisky in a proper glass.

The hotel is nice but rooms and public areas are old and in need of urgent renovation to meet the standards the hotel claims to have. Food is good but used to be much better. Overall the hotel is loosing its appeal.

Not a 5 star hotel. Room was old, smelled terribly of smoke and mold. Air conditioner did not work well at all when it was 44° Celsius outside. Dining room staff very rude and unfriendly. Food was ok. Poolside very messy and overcrowded. Would not return.

While the Herods at the Dead Sea may look a tad plain-Jane on the outside with its simple brown hues, and a seemingly bashful revolving door that decided not to twirl for us, the inside was a whole different story - clean, welcoming, and queue-free by 3:30pm! Initially, our room (121) felt like a scene from a moody noir film – no balcony, dimly lit. A little tip: dodge this room if you can. But here's the plot twist: a chat with the front desk and voila! We had a room with a balcony and a serene Dead Sea panorama. Plus, they threw in this upgrade on the house. Sweet! The room? Decent. Fresh bed, pristine sheets, standard furniture - no tales of wear and tear here. Paint job might need a do-over. The bathroom was pretty neat with a rain shower that's worth singing about. Though, space-wise, felt like the shower should've hit the gym for some gains. There was this peculiar aroma lurking, more apparent when the AC took a break. A plumbing saga perhaps? Noted it to the staff, fingers crossed. Beach access? A hop, skip, and jump away. Breakfast? A smorgasbord of yumminess without much fuss. The real winner? Floating in the Dead Sea, indulging in its salty-muddy spa-like embrace. Pure bliss. So, would I give Herods a thumbs up? It's a yes... with a side of maybe. Given the price tag, a little more attention to detail wouldn't hurt. But then, for the Dead Sea rendezvous, it’s a decent pick!

This hotel comes at a price. But what you get in return is worth your money. We stayed here to experience the dead sea for one night. The hotel allowed us to do that in total comfort. The room we were booked in were spacious, comfortable but a little bit old fashioned. The dinner and breakfast buffets were out of this world! The selection was simply enormous and surprisingly good, by buffet standards. Lastly, the hotel has a private dead sea beach with sunshade implanted into the seabed. There is also a lifeguard on watch. Additionally, there is also a chlorine based pool and bar for hotel guests who don't want to float in salt anymore! I wouldn't recommend to stay here more than a few days. Because there's simply not much to do at or around the hotel!

Every moment, actually, was great - services started a day before we arrived by a fast online check-in option, and continued all the way through our stay! Staff, food, amenities - all are great!

We were here for a spa day for 3 people and LOVED IT!! The massage was 1 hour and it was one of the bests I've ever had!! (thank you David). The workers all around the hotel were very nice and helpful. The food was good and fresh, there is an exit to the beach. Everything just great to spend the day

Overpriced Spa and massages not great, girl called me asking to get paid when we paid in front, massage was not professional, I was for many yrs she never touched my neck, and was very robotic. Money based not caring about person. Dead sea is great, spa is not

We had a very enjoyable stay at the hotel. The staff is pleasant. The beach, facilities, cuisine are worthy of five stars. My only complaint is the lack of sufficient parking and the difficulty with handling luggage upon arrival and departure.

Amazing food! very nice room and lovely pool area. My only negative point is that the pool area was closed at 6:30pm and there was nowhere else to sit outdoors.

We spent three days in the hotel and had a great time. The location is amazing, right on the Dead Sea with a straight access, awsome pool, we had a great Israeli buffet breakfast but what really made the difference was the service. the staff was super friendly. from check in to check out we had great experience. id like to mention Roy, who really helped us when we left a jewelry at the room. we only discovered it when we left the Dead Sea and he, and the hotel management made al the arrangements to deliver it to my location in Tel Aviv. ill defiantly stay at this hotel again.

If you can go elsewhere. The room we stayed in was dated, rust all over the shower area and the AC kept shutting down while it is over 100* outside. When asked for an upgrade for a full fee was told their are sold out while our friends who had two regular rooms booked and checked in an hour later were upgraded at no extra charge for two rooms since they refused to stay, same for parking which simply doesn't exist unless you are willing to park over a mile away, once again it took two days of complaining to receive an access to reserved parking? The dining room staff was great as well as the food but far from a five star rating they post. Stayed in other fiver star hotels in Israel during the last two weeks, the experience here was the worth.

The hotel was very nice. The food is always good. The room is as clean. The pool was very clean and clear and the plus was that the Dead Sea was right by the hotel. I would give the hotel 5 stars but the hotel feeds an uplift/upgrade in its infrastructure and The parking which is public was terrible. But otherwise it’s one of the best hotels on the Dead Sea strip

We spent one night in the middle of the week. Was excellent! Room in clean and well-maintained, shower is great, the indoors salty water heated pool is great, as well as the other spa facilities. The wonderful beach is very close and easily accessible, and the breakfast is amazing! The possibility to stay at the spa and beach after check-out is the best. We had great and relaxed time.

Nice hotel. Facilities are a bit old. Service, rooms and the pool are pleasant. The hal board meals were beer tasty. Overall we were pleased.

An older hotel that was renovated. Staff are excellent, rooms can feel a bit old design wise, but are comfortable. Hotel has issues with maintenance, especially in the hallways.

This hotel is one of the best in the dead sea area. Very helpful staff and great service. The free breakfast was amazing. Even after checkout we were able to stay beside the pool and swim. Very recommended.

One of the newer hotels in the area. The lunch buffet is sumptuous as it is in most of the hotels along the Dead Sea. The hotel has nice spas and shaded outdoor areas.

We have been to many of Fattal's hotel and this time, at Herods was the best among them all. The public environment is clean, the lobby looks great and cozy and the kitchen is perfect, the food is top notch. The staff is very friendly and willing to help and do the extra mile for you. 10/10 would visit again.

For the price you pay, the attitude from service and management is terrible. No one cares to help you with anything. I had a cut and asked for Vaseline so I don't burn in the dead sea, the staff said "I don't have Vaseline I'm not a doctor". I asked for a simple direction to a local attraction, the staff said "why don't you look on google". I had to wait 3 hours to check in. The upgraded room is nothing special at all, they just give you cheap chocolate and a tiny bottle of very cheap wine. The food is garbage. It looks fancy and there is a lot of it, but the taste and quality is some of the worst food I had in Israel. They crowd the spa with hundreds of people, large tour groups that make it impossible to enjoy the ameneties. I complained to the manager, Roy, and he just asked me to leave a 5 star review anyway, to "help him improve". I can't leave a 5 star review with a clear conscience.