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Frequently mentioned in reviews: hotel (28) room (21) nice (16) pool (14) water (11) good (7) time (7) service (6) staff (6) morning (6)
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  • 2/5 D M. 11 months ago on Google
    In short: one of the worst hotel experiences I have ever had and a shame for a country known for warmhearted hospitality. The area apparently builds on the fact, that there is hardly any serious competition; the beauty and fascination of the dead sea attracts people and exactly this fact, in my perception, leads to hotels such as this to provide a literal below sea level standard of service. This hotel is one of the cheapest among those in the immediate area, nonetheless, at a base rate of about 160 USD per night on a weekday, not exactly a bargain. One is free to buy any types of ancillary services such as an early check-in/late check-out (things that reputable hotels offer as a courtesy to their guests, availability given). It attracts a certain type of clientele (somewhere between mass-tourism and no-frills rock-bottom budget type of travellers) that apparently requires strict rules, which to us, as concious and heedful travellers, seem more irritating than assuring. The check-in is highly digitised and makes it quick and efficient to arrive. Their digital offensive truly is impressive, leading to the two-star rating. Without it, I would not have hesitated to give this establishment a one star rating. In strong contrast to the efficient digital processes, the reception staff is a fine representation of the hotel‘s overall impression: unwelcoming, unmotivated, sleepy, from another era, certainly not a belle-epoque. The parking is included in the room rate, although parking availability does not meet the number of cars interacting with the premises, leading to nerve-wrecking parking-space-loitering without much help from the hotel other than advising to double park. The photographs on the website are very focussed, retouched and depict a very specific part of the room which has been recently soft-renovated whilst the other half of the room is in a state of decay giving a time-travel to another decade many years ago. Respectively, the infrastructure, from tiles to faucets, fridge to mirrors, are in a terrible and ran-down state. Attempting to take a shower at 09:40 in the morning, the water was cold. Dear readers: 160 USD per night for a cold shower in an area of the world, where the outside temperature is in the high twenties or low thirties already in the morning… …where the shower head does not hold in its holder and has, presumably out of material fatigue, disintegrated. Leaving the room, you are greeted by a carpet that appears to live a life of its own and is, from a hygienical standpoint, more than questionable. Leaving the stale and chemical odors aside, the only plus-side is that the carpet dampens the otherwise weakly insulated and noisy rooms. If you are a friend of a certain minimum standard in terms of hotels; look elsewhere and best avoid Ein Bokek for any activity other than bathing. A day trip from Tel Aviv, Jerusalem or another part within a two hour range might be a good idea for you. In this hotel, there is certainly not much to enjoy, despite its promising name.
    4 people found this review helpful 👍

  • 4/5 Lev K. 1 year ago on Google • 118 reviews
    Very nice and original interior design of the lobby and public spaces. 4 fast elevators. Big pool with nice view. Lobby terrace with a pretty good view. Smily personell. The hotel obviously needs some renovation. Overall condition of the facilities - relatively good taking into account 25 years of use. In late March there was no air conditioning of the lobby and public spaces, which is quite wired. And of course, like any other Israeli hotel chain - crazy pricing.
    2 people found this review helpful 👍

  • 5/5 yisroel l. 1 year ago on Google
    Very salty very healthy. I’ll give you step to step instructions how to enter the water you must have crocs or sandals, and then entering the water go slowly, patchouly one’s entered, make sure no water goes in your eyes or your friends eyes had a lovely day there you’ll like the view you like the place try it you’ll love it
    3 people found this review helpful 👍

  • 2/5 Richard S. 1 year ago on Google
    Americans stay away! You will be disappointed unless you like people running past all lines/queues and lunging in front of you out of turn in the food lines. Hotel needs signs to enforce politeness among guests. Everything is locked down to prevent theft. Only one pool towel - poor quality - per key card. Hairdryer didn't work and needed 400 shekels deposit for a working 40 shekels hairdryer. Air conditioner not working well. No water in room as advertised. R Sliding door to balcony could not close; no latch. Obvious dirt on floor when we arrived. Incredibly, outdoor pool area and sitting areas were very nice. Bartenders could not communicate in any language. No one knew what bitters were!!! Hours for ice cream not posted and couldn't count on it being open any time.
    3 people found this review helpful 👍

  • 1/5 Asher F. 1 year ago on Google
    Dirty, old, outdated, kids runing the show. They had two private parties that shook the hotel rooms going until midnight, the kids couldn't sleep! Broken stuff in the rooms. Couldnt use shower head in the bathroom. Rust everywhere
    2 people found this review helpful 👍

  • 1/5 Jack O. 1 year ago on Google
    Dear Ms Berkovitz, I am still a guest at the hotel unfortunately until tomorrow. Your response is so inappropriate. It is so generic “We stride to make our guests happy Blah Blah Blah”. You are not addressing the specific issues that I highlighted. Your rooms are TIRED and in separate need of repair. The pictures you put online are misleading. What you advertise and what reality is are two totally two different things. So I took several pictures of some of the problems in the room in the hope that this time you will address them specifically! Please let me know how to send them you. Unfortunately I couldn’t find a way to post them here with the review
    1 person found this review helpful 👍

  • 1/5 C Y. 11 months ago on Google
    We had stayed as part of a tour group and one of our group members had a piece of luggage that went missing during check in. Another group member came back from breakfast and found the door to their room wide open. Security and safety is questionable at this hotel.
    1 person found this review helpful 👍

  • 2/5 Roey H. 2 years ago on Google
    The place was alright, nothing special. It Felt kind of cheap and outdated. We ordered a couple bottles of water to our room and when the bellboy brought them up he demanded cash on the spot. I asked if they couldn't just charge the room and he replied no, and we had to pay for them right at that moment. That seemed pretty odd to me. The food tasted industrial.
    1 person found this review helpful 👍

  • 2/5 J C. 1 year ago on Google
    The reception staff were nice and that is it. Badly needs repaired. Those pictures are from the day it opened! Stained carpet & furniture, cracked and chipped paint & molding, smoke filled hallways, dirty mirrors and surfaces. 😞
    1 person found this review helpful 👍

  • 1/5 S R. 1 year ago on Google
    I was there with my husband and my in laws , the property from the outside is nice very close to the beach , but as soon you enter the hotel very bad , so so dirty , staff not friendly at all , bedrooms needs a lot of repair , but the worst is because wasn’t clean at all , very dusty , floors dirty, bathrooms falling a part . Not happy at all
    1 person found this review helpful 👍

  • 2/5 tal s. 8 months ago on Google • 9 reviews
    Severe parking issues. Reception service sleepy at best. Rooms stunk from cigarettes (which the hotel tried to cover up with cheap perfume). Room lacks some basic necessities. Hotel is NOT by the Dead Sea, but across from it. More cold water fountains are needed. Unless you get a good price, look for another hotel.

  • 2/5 Smoyal 1 year ago on Google
    I do not recommend The Daniel as there are much nicer hotels here. This is my experience: My room: - Towels from the last person were still hanging on the door and not changed - Dirty coffee mug - Dirty floor - Only one robe - They checked us out accidentally early My mom and dads room: - AC was broke - When they showered the water flooded into the room - No robes The location is great, the pools are very nice. Food quality is very poor.

  • 3/5 Elizaveta A. 8 months ago on Google • 4 reviews
    The hotel is ok, but never go to the kids club room. (3rd floor) I’ve just left it with my 1 year old daughter and the “boss” Chico told me that I had to arrange toys after my baby. Awful experience.

  • 2/5 K O. 1 year ago on Google
    The room is big with 2 queen size beds. The floor is dusty and furnishings are old and poorly maintained. Location is near to dead sea. There are newer hotels in the region for consideration.

  • 3/5 Aharon E. W. 1 year ago on Google
    It was not a three star hotel, but a three star experience. It was fine. The property needs a few updates here and there, though the rooms were ok. Found a mess of potato chips under the bed that was from a previous occupant. Food was good with lots of variety. Checking in was longer than it needed to be. This is something done hundreds of times a day, I don’t understand why it cannot be more efficient? You should be able to arrive, swipe your credit card and get the key. Done! But they have a long unnecessary process. They have these annoying machines for the towels which require your card, fair enough, but you can only get one towel per card and if you are with your partner or children or just need another towel, you have no possibility to get another. That is very frustrating. Also, the pool closes at 4. By the time you check in at 3 you have no time for the pool. Why can’t it be open till 6 and give people a couple of hours to enjoy after they check in? The spa is open, but no kids under 16 are allowed.

  • 5/5 Vincent T. 1 year ago on Google
    The customer service was perfect! Everyone was screaming but we were just nice and respectful to Anna, who checked us in, and the manager and received a free room upgrade. The view was to die for! The breakfast was amazing! It was a little crowded during breakfast and the parking. We did not use the spa or pool facilities and a few of the in-Hotel restaurants were closed because it was off season so we had a hard time finding something nice to eat as we didnt book evening meals as well.

  • 3/5 Peter B. 1 year ago on Google
    This place has so much potential but it didn’t meet my expectations: room and public grounds need much visible maintenance; People smoke at the pool grounds and no one is keeping a watch; I didn’t even see a lifeguard while at the pool. Spa has more chairs than people, looks like a mess. The fact that you need to pay so that kids will enjoy a playroom was a first for me. Having said that, the food was good and it was the first time I ate Parve deserts that were tasty.

  • 1/5 Nicoleta M. 1 year ago on Google
    The hotel lobby is nice but the rooms themselves are outdated, no clean and old, especially the bathrooms. The biggest issue I experienced was bed bug bites. Not happy.

  • 4/5 Itsik B. 1 year ago on Google
    Very beautiful hotel, have a nice pool and many facilities. The quality and variety of the food in lunch are little poor. I was there only at morning/afternoon so I didn't chacked the breakfast and dinner and I wasn't in room. The location is very attractive because it's located near to the dead sea beach and shopping mall by walk. Overall, it's nice hotel.

  • 5/5 Aryeh P. 2 years ago on Google
    Arrived to the Daniel dead sea hotel early Monday morning and was nervous because my PCR was late to arrive. The receptionist Maxim made my wife and I feel very comfortable and relaxed. We received are room early The room had a magnificent view, clean with xtra blankets. The morning breakfast is and was delicious. The staff Is super helpful and polite. The spa was clean and if you go early in the morning or at 6 o'clock at night the spa is empty. Also put hours for men and women are offered. My shoulders were hurting before I arrived and by this Wednesday my shoulders are healed from the salt water and sulfur baths. The hotel is close. To the malls for my wife's pleasure. only 5 minutes away by foot. I tried to hide my credit card every day. Highly recommend the hotel for couples. We also played ping pong outside and the walk on the boardwalk is awesome.

  • 5/5 Rafi V. 1 year ago on Google
    Great service and wonderful facilities and perfect location in the Dead Sea ! Love the food as always we gonna come back for sure very soon. Clean hotel and nice staff. My favorite hotel in the area.

  • 5/5 Pnina L. 2 years ago on Google
    This is my third time staying at this wonderful hotel with my friend Karine. Part of me doesn’t want to review this! Wanna know why? I am afraid the crowds will come and spoil this magnificent little secret of ours! We waited more than 3 years to come back due to Covid ! 1.) we were welcomed by a very helpful, kind and sweet concierge/receptionist by the name of Aliza. Any company or hotel would be fortunate to have her in Human Resources and customer service! Thank you Aliza! Also I would like to point out the manager Raz who went above and beyond her job you make us comfortable here at the hotel. Thank you Raz. It is with pleasure that I write this review and of course I will continue to recommend the Daniel Hotel To friends , family, and colleagues. The food is delicious . The room is so comfortable and those that work here take pride in their jobs and making their guests comfortable. Thank you Daniel Hotel! You have made our holiday exceptional!

  • 1/5 Alina B. 1 year ago on Google
    Room service took a good 45 minutes to get me plain ice, needed to go down to reception for it. The pool had crazy loud music until 2am that was heard from every single room at the hotel (we were a group) and took multiple calls to try and turn it down. Terrible customer experience, would not recommend, stay away!

  • 5/5 Derek C. 1 year ago on Google
    Enjoyed a day at they're pool n spa, very nice. There's an indoor/ outdoor salt water heated pool ,sauna, cold water pool, Jacuzzi, and outdoor pool, we had a lunch package, nice variety of foods and deserts, we went mid week, very nice, the staff were friendly and helpful. We're going back to stay a few days, nice hotel and accommodations. Its right across the street from the dead sea beach n stores


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