NoHo Flats image

NoHo Flats

Apartment complex ā€¢ Apartment rental agency

šŸ˜  I have lived at Noho flats for one year and my wife lived there for two. After signing a lease under the old management it was taken over by new management. The apartment complex bills itself as a place for young professionals but in the past year overrun with college students from the University... People often mention apartment, management, lease, office, NoHo, Tampa, Luis, call, Sammi, live,


Address

401 N Rome Ave, Tampa, FL 33606

Website

www.nohoflats.com

Contact

(813) 945-9895

Rating on Google Maps

4.20 (180 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), Closed, Holiday hours
  • Saturday: 9ā€ÆAM to 6ā€ÆPM
  • Sunday: (Easter), 11ā€ÆAM to 4ā€ÆPM, Hours might differ
  • Monday: 9:30ā€ÆAM to 6ā€ÆPM
  • Tuesday: 9:30ā€ÆAM to 6ā€ÆPM
  • Wednesday: 9:30ā€ÆAM to 8ā€ÆPM
  • Thursday: 9:30ā€ÆAM to 6ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: apartment (23) management (19) lease (17) office (17) NoHo (16) Tampa (15) Luis (15) call (15) Sammi (15) live (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jackson B. 9 months ago on Google
    I have lived at Noho flats for one year and my wife lived there for two. After signing a lease under the old management it was taken over by new management. The apartment complex bills itself as a place for young professionals but in the past year overrun with college students from the University of Tampa. It is also on Rome avenue which many college students use to walk to the SoHo bar and entertainment district . My apartment faced Rome and every weekend from 9pm until late hours in the morning you would hear screaming college students headed to and returning from this area. It made sleep very difficult on these nights. You also had college students throwing parties and being loud and obnoxious late into the mornings inside the complex. Unless you want to feel like you have moved into your freshmen dorm again I would look elsewhere for an apartment. A huge issue at this complex is the delivering and receiving of packages. Packages were supposed to be delivered to a residenceā€™s door but were routinely dropped off at an area that was accessible to anyone and packages were often stolen. We had packages ourselves stolen and the management was of no help other than then saying they are working on ways to fix the situation. Based on this photo evidence taken in June when we moved packages are still being dropped off in this public location where they are at risk of being stolen. Other people had similar experiences. If you are moving here be prepared to face this issue as it was still unresolved as of June. My biggest issue with this whole place is the move out process and the dishonest way it was handled by management. We terminated our lease early and received a total on the move out price which was to be final. A month later we received another water and sewage bill for two months back pay for supposedly the first two months of our lease. Again there was a management change but we were never informed of this upon signing our lease. This is also not listed anywhere in our lease. Upon move out we were charged unreasonably high prices for cleaning fees and damages. Our lease does not list what these prices are other than itā€™s open to interpretation of management. For damages they took pictures of our apartment and sent them to us upon request. Originally they just charges us hundreds of dollars worth of damages and provided no evidence. We had to make multiple phone calls and heard multiple different stories until management was finally able to provide us with photo evidence. They charged high prices for oven cleaning even though our apartment was professionally cleaned once a month. Other high charges for damages included painting, nails in the wall, and a key rack. The worst of all charge was when Manager Luis told us weā€™re responsible for paying for carpet replacement and cleaning since they replace the carpet every 5 years. There was nothing about replacement in our lease at all. Luis told us he would take that charge off and did not. We were still charged for the carpet cleaning. Only thing we received off the damages was the security deposit. If you are choosing to live here I would request to be present for the final inspection. Under the old management for emergency maintenance issue you could call and speak to someone at NoHo directly anytime you called. Right before moving out we had emergence maintenance issue. With new management when you called the emergency line you were directed to a call center in orlando. They were not able to give you a time for a fix. The maintenance was still not fixed 3 weeks later. Finally the lack of communication with the front office is a major issue. They do not answer phone calls and routinely do not call back. They can be difficult to work with and in my opinion do not do as good as job as the previous company. I would be very wary of signing a lease here and cannot recommend this to anyone looking for an apartment in the Tampa area.
    13 people found this review helpful šŸ‘

  • 1/5 Stephen G. 9 months ago on Google
    If you are looking for an apartment I just want to make mention of Noho Flats and their indifference to issues. My daughter resided there for two years will attending U Tampa. She recently had an issue and I called their office. I spoke to Gerson and he said he would look into it and call me right back - a day went by with no call. I called again and spoke to him he said he would check and call me back in 5 minutes but another day went by. I called again and spoke to someone else and he said there is nothing they can do and he didn't care what Gerson told me. Noho was always pretty good with issues but a new management company took over and there is a different attitude there. Just think twice before renting.
    10 people found this review helpful šŸ‘

  • 1/5 Ashleigh S. 8 months ago on Google
    I used to love it here at NoHo, but between the hassle that it took trying to get my lease renewed for over 3 months to then finally getting it less than a week before my lease was up and the office never ever answering their phone itā€™s ridiculous. Luis never answers his emails about anything even after someone tried breaking into my apartment because the car gate is always broken and the ā€œlockedā€ doors are never actually locked. This place really has gone down hill in the last 6 months. The only people that actually cared to answer or actually cared about their residents was Sammie who was who sold me on NoHo and Jordan who helped with the new management transition but sadly they both are no longer at NoHo and itā€™s a real shame. They need to do something about their management team because NoHo used to be amazing and now itā€™s just an absolute mess.
    9 people found this review helpful šŸ‘

  • 1/5 Joseph V. 10 months ago on Google
    Noho flats is horribly managed and very unethical, they never pick up the phone or return calls, they stole our safety deposit and are charging us another $1000 upon moving out for normal wear and tear, They sent it to debt collectors and now I'm fighting a battle to dispute it. I would not recommend this apartment to anyone. we are about to begin the legal process of suing which we did not want to have to do but to warn other people who are thinking about moving here to stay far away.
    8 people found this review helpful šŸ‘

  • 1/5 Bertram D. 10 months ago on Google
    Paid 2 months to move out of here early it was so terrible. Once I was moving out Noho Flats agreed to allow me to pay prorated for three days rent as Hurricane Ian was destroying our city and it was difficult to move. 6 months later I get a bill from collections saying I owe the rest of the month's rent. Absolute scam of a place, not worth the money at all. Would avoid at all costs!!!
    7 people found this review helpful šŸ‘

  • 5/5 Alice T. 9 months ago on Google
    REVIEW UPDATE (5/5, July 2023): You can review the situation below. The situation was resolved entirely by Tayler, a Regional Property Manager at Styl Management. Luis, the property manager, was not able to help. I am super appreciative of her. The chaos and mismanagement was caused by an accounting and miscommunication error when the property was owned and managed by Greystar. ORIGINAL REVIEW (1/5 ā­ļø, May 2023): The lease ended September 30. On that day, hurricane Ian (category 4) was set to directly hit Tampa. They granted we stay an extra 3 days as moving was not possible on that day, for obvious reasons. We paid prorated rent from Oct 1-3. A few months laters, Greystar emailed us and said we owed rent for October. I did everything in my power to get in contact with NoHo flats (they have 4 email addresses and don't answer the phone, FYI). I live out of state now. They sent it to debt collectors and now I'm fighting a battle to dispute it. I would not recommend this apartment to anyone. They also don't empty the poop bag disposal units.
    4 people found this review helpful šŸ‘

  • 1/5 Jennifer M. 8 months ago on Google
    It pains me to give NoHo a 1 star review, because the apartments themselves, the location, and the community are wonderful. HOWEVER, my experience here has been horrendous, especially since Styl Residential took over. To summarize, my AC was out for an entire week during the heat wave in July. Getting in touch with the front office was nearly impossible, and I had to do most of the leg work to get it repaired, including calling the AC company myself. The communication with me was non-existent; if I didnā€™t call, no one informed me of any status updates. I was also offered zero compensation, even though my only two options were to get a hotel for a week, or stay with a relative 40 minutes away and pay for my commute and meals out. When the AC was finally going to be repaired, I was told someone was coming to clean my apartment where they had cut a hole in the wall for repairs and left drywall flakes everywhere. Still waiting on that cleaningā€¦ This past week, I had a giant roof leak in my room (the second roof leak in my apartment) which left my mattress and multiple other personal items destroyed. In the same week, my AC went out again. Once more, they gave me the runaround of when things will be fully completed, while Iā€™ve had to sleep on an uncomfortable air mattress in the middle of my living room for a week. No one has the answers to anything except the property manager, Luis, who can never be tracked down because he is in constant meetings or out of the office. They claim they cannot tell me who is covering the cost of a new mattress because they canā€™t get ahold of my insurance adjuster for my renterā€™s insurance, but I had the adjuster on the phone ready to speak with Luis and was told Luis couldnā€™t take the call because he was in a meeting; this was after playing phone tag with the adjuster for several days. In any business Iā€™ve worked for, when the client (tenant) has a pressing matter, that takes precedence over company meetings. Luis never got an answer from the adjuster and went on vacation without handing the responsibility over to anyone else, so this is on hold until he gets back from vacation several more days from now. You would think he would ask someone else to call the renterā€™s insurance company to get an answer, but that would be too logical. So here I am, on an air mattress indefinitely. I have also been repeatedly asking when my water-damaged carpet will be replaced, but no one seems to have any answers. Oh wait, Luis probably knows, but heā€™s on vacation and hasnā€™t relayed information to anyoneā€¦ In the process, I looped Luisā€™ regional manager, Katie in, and she has been useless. She gave me the runaround about getting on a phone call and then said email was easier because she would be on calls until her end of day and would be out tomorrow. I emailed my questions with enough time for her to respond before her end of day, and have not received a response. Shocker. Further, with the previous management company, Greystar, they had an emergency maintenance line in which someone would call you back immediately in case of maintenance emergencies. Now? You call a call center and have to repeat your information every single time you call, and there is no guarantee anyone is coming to fix the maintenance issue. And sometimes they show up hours later with zero communication beforehand that they received the message. Also, I - and several other residents - have had major issues with packages. I ordered a new TV last month, and because the front office refused to give the driver a key fob or inform her of the intercom system, I had to track the driver down and meet her on the road to get the tv. My downstairs neighbor never received a dress she had special ordered for a wedding overseas which was supposed to be delivered that same day. Overall, this place is absolute garbage. Between the indifference of management, poor communication, buildings that are likely not up to code, and an extremely ineffective way of running things, I would recommend staying far away from NoHo Flats.
    3 people found this review helpful šŸ‘

  • 5/5 Brandon A. 11 months ago on Google
    Moved in 2 weeks ago and absolutely love living here so far. Great location, very nice and clean amenities, amazing office and maintenance staff. We've had maintenance requests handled same day, there are staff members walking the sidewalk at 7:30am cleaning up, the gym is kept clean and fresh, and more. Jordan in the office has been a godsend as well. He's gone above and beyond in helping us out. He's responsive, efficient, and honest. Couldn't be more thankful to have someone like him available to help us.
    2 people found this review helpful šŸ‘

  • 5/5 Cheryce M. 1 year ago on Google
    This place is above and beyond. The decor and atmosphere is so Posh. My daughter is staying here and her apartment is so nice. They even have pool view off the balcony. Daughter goes to University of Tampa. They have gas grills, unlimited coffee bar, beautiful hang out rooms. Gorgeous pool. Highly recommend. Dog friendly...
    1 person found this review helpful šŸ‘

  • 5/5 Craig B. 1 year ago on Google
    NOHO is a really great place to live. Itā€™s location is absolutely perfect, and the community is very friendly. All the amenities are like living in a resort. Special thanks to Jordan at the leasing office for being so helpful and going above and beyond, and Luis for being friendly and accommodating. The whole team here definitely tries to show that they care and it makes this one of my favorite places Iā€™ve ever called home.
    1 person found this review helpful šŸ‘

  • 5/5 Sara H. 1 year ago on Google
    We are so excited to move into Noho Flats next month! It is a gorgeous, fun community of luxury apartments in the heart of Tampa (nice walk or scooter distance to Hyde Park, DT Tampa, Soho, Bayshore Blvdā€¦) for a very competitive rent price. So many amenities: coffee area, conference rooms, billiard room, relaxing pool with cabanas, grill area, and the best gym! Lots of fun resident events and activities are on the calendar monthly. Also, very dog friendly with multiple dog parks which is a huge plus for our furry friends. I would just like to express my gratitude to Jordan (not even gonna try to remember his last name but itā€™s Italian and begins with S) in the front office who is an absolute superstar, and a lot of the reason why we wanted to move here so much. He treated us so well and answered every question and dealt with us on 3 different days (I try not to be high maintenance, but we definitely were this week šŸ«£). Luis was also super cool too. Canā€™t wait to be a resident here šŸ˜„
    1 person found this review helpful šŸ‘

  • 5/5 Sam Giberti | National Health & Life Insurance A. 11 months ago on Google
    Phenomenal property management. Dealt with a situation that resulted in a crazy ex abandoning our apartment without any heads up. Jordan was there for me Day 1. Helped me with next steps on how to break the lease, was able to waive a waiting period for me, and was there for me throughout the entire processā€¦ great place to rent!
    1 person found this review helpful šŸ‘

  • 5/5 Mihai G. 2 years ago on Google
    I am very impressed with NoHo Flats and their staff. The complex is in a perfection location -- close to downtown, the airport and other hot spots in the Tampa area. Maintenance does an amazing job keeping the grounds clean and promptly responding to any requests. I had the pleasure of touring the community with Sammi, who delightfully answered all my questions. She also took extra time out of her day to show me popular restaurants, shopping areas and other activities to do around the area.
    1 person found this review helpful šŸ‘

  • 5/5 Indraja V. 2 years ago on Google
    One of the best communities to live in Tampa. I lived here in two different buildings over a span of 4 years. And have a strong affinity towards the location. Hands down best apartment to live in North Hyde Park of Tampa, and the management is good too, always priorities the residents well being and needs!
    1 person found this review helpful šŸ‘

  • 5/5 Shene 7 months ago on Google
    I really liked Quiara and Destiny, they were super nice! And honestly property managers/consultants usually suck. If I had found something else that was a lil cheaper at that moment, but I almost wanted to go for NoHo flats JUST FOR THEM! They really made me feel welcome and answered all my questions and followed up promptly. Maybe in the future Iā€™ll be back!!
    1 person found this review helpful šŸ‘

  • 5/5 Aaliyah P. 1 year ago on Google
    Itā€™s been a few days since I moved in and I love it here. Natalie has made the process so smooth and easy for me. Helping me with any questions I have.

  • 5/5 Clarissa F. 1 year ago on Google
    Very well located, with many amenities and very good for making new friends. I never had any problems with neighbors or the office. It is a complex for young adults basically, good energy and people are friendly.

  • 5/5 Jordan C. 7 months ago on Google
    This community is amazing! Its very updated and Mrs Destiny in the office is always extremely helpful and full of positive energy every time we talk couldnā€™t ask for a better staff! Most amazing events that helped me meet my neighbors!

  • 5/5 Naja S. 8 months ago on Google
    Luis Mantilla has been a pleasure to work with, he helped me with my lease renewal and made the process so easy! Would definitely recommend working with him. He goes way and beyond, his customer service is the best!!!

  • 5/5 Alexis C. 7 months ago on Google
    I went to go tour this place and my experience was like no other. Quiara was our leasing agent and she was AMAZING. Answered all of our questions and showed us these lovely apartments.

  • 1/5 Vincent P. 4 months ago on Google
    I still live here so Iā€™m posting under an alias. But Iā€™ve reached the final straw. 1. Packages are still going missing even with the package room. 2. The parking lot is a clown show. People park in fire lanes or wherever they want. Management hired a ā€œtowing serviceā€ to address the issue and Iā€™ve yet to see one car get towed. They recently started charging $15 per month for parking even though no where in the lease does it say that. 3. Management will lie through their teeth with a smile. They claim that there is an income requirement and they donā€™t allow cosignors so itā€™s presumed that college kids will not be living here. Well Iā€™d say over half of the residents are from UT. Management doesnā€™t care though because as long as they get their check that is what matters. 4. Now there is construction across the street. The sounds of an excavator will be your 7 AM wake up call for the next 24 months. Iā€™m writing this review as my entire apartment is shaking from the excavator, donā€™t live here.

  • 5/5 Elpida P. 1 year ago on Google
    Luis is the best ever! Best customer service I have had. He is super helpful, great at communicating and man is he a hard worker! Great experience at noho flats.

  • 5/5 Jason W. 1 year ago on Google
    I just moved in a few days ago, and I am loving it so far. Natalie from the front office made the move-in process seamless and efficient. NoHo Flats and Greystar are in good hands with Natalie on the front lines!

  • 1/5 Justin S. 1 year ago on Google
    Place is a literally dump! Always a mountain of trash in the parking lot and the new people that run the inside are nothing like the people that were working here when we first signed the lease. Definitely NOT WORTH THE MONEY stay away if you have other options. They definitely do not keep up with the apartments or grounds to be worth what they are charging.

  • 5/5 James O. 1 year ago on Google
    I absolutely love NoHo Flats! The staff is very helpful especially Natalie! The maintenance team is very quick & reliable. I would recommend anybody to live in this complex. The amazon hubs make it very easy to get your packages. The only thing I would like to see if maybe the bigger packages that don't fit in the locker to get delivered to the door. The pool & the gym are really nice as well!

  • 5/5 Carl C. 1 year ago on Google
    On vacation in Tampa, looked up NoHo flats, walked by the front office door. Introduced myself to Sammi LaRosa and our tour started. I found her very accommodating, knowledgeable, and understanding with all our questions. She knows her property and made us feel very comfortable there. I hope to be a resident soon. Thanks for all your help.

  • 5/5 Kristian A. 1 year ago on Google
    Weā€™ve had has such a great experience working with Sammi setting up our lease to live here at NoHo Flats. She is so knowledgeable, friendly and easy to work with. We canā€™t wait to live here!

  • 4/5 Andrew S. 1 year ago on Google
    This review would have been a 2 star review if it wasn't for Sammi in the office. Sammi's back must hurt from how much weight she has to carry around this complex. Our trash service didn't come for five days, but one text to Sammi had them coming, deep cleaning our trash can, and verbally apologizing. Other than Sammi, the complex features plenty of dog parks and other such amenities that are fantastic for dog owners. I'm a caffeine addict, and there's free coffee every single day in the common room. The apartment itself is also very nice for the price offered, but the fact that you get so many added amenities makes this a great place to live (so long as you contact your good friend Sammi from time to time to keep those amenities running smoothly). Whatever they are paying Sammi, it isn't enough. Get this woman a raise.

  • 4/5 Carlos F. 1 year ago on Google
    Good place to live, quiet and clean social areas. Nice pool. Just the elevators need some mantenaince.

  • 5/5 Ross S. 1 year ago on Google
    I've had a great time so far! The maintenance is incredibly responsive. They always arrive within 2 days which is awesome. Both agents are incredibly helpful and friendly as well. Sammi was our agent and continues to check-in after we have lived here a while. They also post two major events a month for the community which is great for making friends, we recently had an awesome happy hour!

  • 3/5 jess c. 2 years ago on Google
    great place but not worth what theyre charging. the sad part is what im paying for a 2bedroom is supposed to be a "deal" lol. im not too happy that were paying almost if not 2 mortgages and consistently dealing with missing packages and no one can ever give me answers except "you have to complain to carrier" (instead of having a better designated area thats not outside for everyone to see and open for grabs.). the management is nice and quick with responding. the trash butler were paying likes to not pick up my garbage at least once a week. new lease raised rent almost $400 and not a damn thing has changed.

  • 5/5 Crystal M. 2 years ago on Google
    My boyfriend & I toured this apartment with Sammi over the weekend, and our experience was amazing. Sheā€™s knowledgeable, professional and extremely kind. Although Noho flats was not our choice after all (cheap interior for the price), Sammi was definitely a reason we considered!

  • 5/5 Arielle P. 2 years ago on Google
    NoHo Flats is THE BEST. If you're looking for a place to live, this is it. The location is perfect. It is SO nice inside all of the apartments. They're always making this place better, maintenance is extremely fast and super helpful. This is probably the most dog-friendly apartment you'll find with 3 dog parks and lots of dogs. You're a 10-min drive / bike ride / run to everything -- the airport, the best bars / restaurants, downtown, etc. The leasing staff will make you feel like family, and you will make lasting friendships with other cool people. After living here for 4+ years, this place will always have a special place in my heart. I lived here when no other apartments were here, they were first, so that should tell you they know what they're doing now that there are like 6+ apartments right here, and new shops and restaurants just outside your door. I love this place and cannot recommend it enough!

  • 5/5 Kareena P. 2 years ago on Google
    NoHo Flats has a WONDERFUL staff! While looking at apartments, I had the pleasure of working with Sammi, who was extremely helpful and so great to talk to! She was ready to help from start to finish, and I wish I could have found someone like her at every place I looked at! By far the best person we came across while apartment hunting. Definitely check this place out, you will not be disappointed in the service or the apartments!

  • 5/5 Keegan S. 2 years ago on Google
    I toured Noho Flats on 2/3/22 and from the moment I walked in I was met with excellent customer service and positive energy from the staff. As someone moving to Tampa from out of town, I appreciate how Sammi went out of her way to make me feel welcome and went above and beyond by providing me additional materials for things to check out in the Tampa area. Experience has taught me to value the management office at a given apartment and this combined with the amenities guarantee that if I were to live in Hyde Park, Noho Flats would be the spot hands down. The customer service at Noho was night/day difference compared to nearby apartments as evident by the professionalism of the leasing office(Sammi in particular was great), the cleanliness of the building, and the events they host for their tenants.

  • 5/5 paul a. 2 years ago on Google
    Iā€™ve lived in the Tampa Bay Area for years and havenā€™t found a better apartment. Matt, Luis, Sammi, and the entire management team are amazing. The location and the amenities are better than any other apartment Iā€™ve lived in or visited. Highly recommend living here.

  • 4/5 Kandace N. 2 years ago on Google
    Sammy did a great job touring and selling the place. Prices right now seem a tad high for square footage and amenities, but property is well maintained and enclosed. Seem to be a very pet friendly community. Prices across Tampa are crazy right now, but when Iā€™m ready, Noho is definitely in the running.


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