Love & Co. Gurney Plaza image

Love & Co. Gurney Plaza

Jewelry store Jeweler Jewelry designer Diamond dealer Jewelry manufacturer

One of the Top rateds in George Town


Address

Lot 170-G-47A, 10250 George Town, Pulau Pinang, Malaysia

Website

love-and-co.com.my

Contact

+60 4-227 6911

Rating on Google Maps

5.00 (550 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: ring (37) service (35) Love (32) Vivien (24) wedding (24) experience (21) Lucas (17) good (15) diamond (11) rings (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alex T. 2 years ago on Google
    I'm very happy for buying my engagement ring from Love & Co. Vivien who attended me is friendly, patient and professional. She knows well all the ring characteristics and the little differences between them. Vivien tries her best to understand the customer needs and will definitely help you to find the ring you want. After my visit, she also took a beautiful photo of the engagement ring I bought and sent to me, see attachment. A pleasant and complete shopping experience with Vivien in Love & Co, highly recommended!
    5 people found this review helpful 👍

  • 5/5 Guo Xian L. 2 years ago on Google
    Happy with Lucas service, he really patient and tedious in explaining all the wedding band's ring for us. Really appreciate his time and effort. Good Job Lucas & Love & Co. Gurney Plaza
    4 people found this review helpful 👍

  • 5/5 曾ORURU 3 years ago on Google
    Purchase for LAB GROWN diamond LVC precieux , attn by staff Ms.Ong Yin Yin, excellent service & recommended, really appreciate, thanks.
    4 people found this review helpful 👍

  • 5/5 Jax J. 1 year ago on Google
    Had a pleasing experience purchasing our wedding ring here.Faye Wang doing a very good job by explaining all the details and knowledge about diamond ring size and material by patiently introduce every ring base on our preference.Beside that, her professional service attitude and behavior give us a comfortable experience when enquiry about the wedding diamond ring . Her service is beyond our expectation,Definitely will intro Love&Co to friends and colleagues.
    3 people found this review helpful 👍

  • 5/5 H'NG V. 2 years ago on Google
    Good service from the staff Vivien, i order from call and the product deliver with good condition, really appreciated.👍
    3 people found this review helpful 👍

  • 5/5 AnSon L. 2 years ago on Google
    Visit here and served by Lucas, very professional and good service. Pleasure and happy experience with him. Thank you Love & Co.
    3 people found this review helpful 👍

  • 5/5 SEET JIA S. 1 year ago on Google
    Got a couple of awesome wedding bands here. Thanks Yin Yin for good recommendation and explanation. We went to multiple jewellery shop and made our final decision here. 5 stars service, 5 stars knowledge, 5 stars product quality, 5 stars value for buy.
    3 people found this review helpful 👍

  • 5/5 Alson L. 2 years ago on Google
    Visit and served by Lucas who are so details and considerate in giving professional advice for my engagement ring. He knows well from customer's perspective and recommend the best suit ring based on my needs. For a non-so-professional smart phone user like me who trying to snap the beautiful ring is wasn't easy at all, but Lucas specially offers the help to snap the perfect angle of the ring as well as making a video of it. A pleasant shopping experience with Lucas in Love & Co. Gurney Plaza. You may worry the shopping experience during Covid but I can guarantee you that Love & Co. is stricky followinng the SOP.
    3 people found this review helpful 👍

  • 5/5 WEI L. 2 years ago on Google
    Visit love &co in gurney plaza and served by yin yin. Very pleasure and happy shopping experience with her. She is very helpful and very friendly to us. She helped us a lot in getting suitable wedding bands. Thank you Love & Co.
    3 people found this review helpful 👍

  • 5/5 Nishaleny G. 2 years ago on Google
    Me and my partner stumbled upon Love & Co when we in the midst of ring shopping for our ROM. What a pleasant experience it was :) We were greeted by lovely Vivian and she explained to us in detail about the rings and the meaning behind the various designs. Vivian is definitely an excellent staff, she made us feel at ease straight away with her calm and reassuring nature. She wasn’t pushy nor was she rushing us to make a decision as she understood it’s not a small decision to make. She gave us ample time to decide and followed up with us with any new info she has about our choices. We are truly grateful to have met her and she’s definitely a blessing. 5 star employee for SURE 💕 All the best to you Vivian. Thank u again 💕 Love: Nisha and Kanneish 😊
    2 people found this review helpful 👍

  • 5/5 Jiun Yee C. 2 years ago on Google
    Heart-warming service from staff here, especially Vivien who has been helping us to source for the perfect match wedding bands since the lockdown in early June 2021. Happy with our rings and thanks God for His lead all the way.
    2 people found this review helpful 👍

  • 5/5 Goh J. 1 year ago on Google
    If you want to buy jewellery at Love & Co, we would like to recommend Ms Vivien Khoo (Gurney Plaza Penang) to you. The service she provided was very good, she explained the ring’s details to me and my boyfriend in very kindly way. Also, she didn't look down on us even though we were wearing very normal shirts, on the contrary, she was very patient chatting with us with smiley and politely face. We definitely will go again ! Thank You Ms Vivien!
    2 people found this review helpful 👍

  • 5/5 Andy L. 1 year ago on Google
    Great service and knowledgable staff. Happy with my purchase at this outlet. You can look for Yoyo :)
    2 people found this review helpful 👍

  • 5/5 Wichard G. 1 year ago on Google
    Very good~ Ms. Yoyo is very friendly...she instantly come and serve me the moment i stepped in the dhop...she deserve a raise...will come back again soon for next purchase
    2 people found this review helpful 👍

  • 5/5 Love b. 11 months ago on Google
    I have bought diamond ring from Ms. Faye at Love & Co Gurney Plaza, she provides well explanation, service and patient that showing different design of rings for me to choose. Very good follow up and make good arrangements for me to revisit to look for another pattern of rings. She will inform earlier and answer question while she on leave. As summary, I have good experience to purchase with Ms. Faye at Love & Co, you may look for her if you want purchase something from Love & Co.
    2 people found this review helpful 👍

  • 5/5 LIM KHENG H. 11 months ago on Google
    Very pleasant experience getting our wedding band here 😊 Professional & excellent service by Ms. Vivien Khoo. Definitely recommended. 👍🏻
    2 people found this review helpful 👍

  • 5/5 YEN AIK T. 10 months ago on Google
    We bought a promise series wedding band, good service by Faye Ong.
    2 people found this review helpful 👍

  • 5/5 siva n. 10 months ago on Google
    Amazing customer service by personal at the store. Faye was very patient with us and helped us out throughout the process of purchase. Helped us with the best choice we able to make. 5 star experience 👍
    2 people found this review helpful 👍

  • 5/5 Marco Y. 10 months ago on Google
    Fabulous purchase diamond ring with Vivien Khoo. Very nice, friendly and patiently explain the diamond for us to let us understand. Good purchase and many choices that make the diamond unique.
    2 people found this review helpful 👍

  • 5/5 YKheen 11 months ago on Google
    The service from the salesperson, Vivien was great! From selecting the engagement ring to wedding bands, everything was well guided and the explained! 10/10 would recommend friends or relatives to shop for their wedding accessories needs here
    2 people found this review helpful 👍

  • 5/5 Evelyn T. 4 months ago on Google
    Nice purchase experience with Faye Ong. Get our limited diamond design here! Love it! Friendly service and detail explanation.
    2 people found this review helpful 👍

  • 5/5 Christine W. 1 year ago on Google
    Ring design in Love & Co are very unique, worth to re-visit. Sales advisor Lucas provides great service and advice.
    2 people found this review helpful 👍

  • 5/5 LIM BOON H. 2 years ago on Google
    Excellent service. Friendly and knowledgable. Elegant ring design. Thumbs up to Vivien and the team.
    2 people found this review helpful 👍

  • 5/5 Yu Kern H. 2 years ago on Google
    Made two purchases within 6 months and were well taken care of at Love & Co Gurney Plaza , all thanks to Vivien Khoo. We were demanding customers regarding delivery due to MCO and time constraints but yet Vivien were all ears and handled our request very well, arranging for couriers, updating us regularly etc. Vivien genuinely cares for her customers and advises the very best option at each purchase. Will definitely recommend Love & Co for any occasions to both couples and single pringles who want to treat themselves. Wide variety of creative and contemporary choices, targeted towards younger couples. Thank you for making this journey memorable.
    2 people found this review helpful 👍

  • 5/5 aslinah l. 2 years ago on Google
    i met ong yin yin at love&co gurney. she being very helpful & friendly to us. she made me feel very comfortable that i finally found the ring for my loved one..thanks yin yin.
    2 people found this review helpful 👍

  • 5/5 Diana L. 2 years ago on Google
    A very welcoming service from Tanes, soft spoken and polite. Many cute and unique designs, unexpected free gifts too.
    2 people found this review helpful 👍

  • 5/5 Amy L. 2 years ago on Google
    Excellent service provided by Lucas and Tanes. They explained so detailed to me regarding the diamond ring. I really like the service over here as they do follow the SOP as well. Looking forward in purchasing other item in the stall
    2 people found this review helpful 👍

  • 5/5 Jack Tan Chong E. 2 years ago on Google
    We’re looking for a pair of ring for our ROM and went to Love&Co 3 weeks ago. A staff named Vivien Khoo assisted us to go thru few rings and try on few sizes until we found a pair of prefect design and size. Even with mask on, but her action can tell that she was fully of enthusiasm and sincerely when serviced us. Due to no ready stock available and the lead time is a month. Due to certain circumstances, we need our ring before the agreed date and she assisted us and follow up nicely. Today I collected my ring but Ms Vivien engage with other client. Another staff aggressively assist us to try and check the rings. Kudos to Love&Co Gurney Plaza, can feel that’s a harmony environment for staff so they willing to assist each other when someone engage. Thanks so much for this wonderful shopping experience with Love&Co Gurney Plaza.
    2 people found this review helpful 👍

  • 5/5 Celine L. 1 year ago on Google
    Bought our wedding band with the SA Vivien. She is very professional and knowledgeable in products. Comparing different rings based on our finger shape to get the most suitable ones. Very attentive in following up and informing us when the ring is ready. Highly recommended to her service.
    2 people found this review helpful 👍

  • 5/5 Alister L. 10 months ago on Google
    The manager Vivien Khoo did a very good job explaining the available rings with their unique design n promotion available. Follow up closely after sales & during the entire process of waiting for the ring to arrive. Would definitely recommend buying here.
    1 person found this review helpful 👍

  • 5/5 Pradeep k. 5 months ago on Google
    Where do I start! So many positive things to say ... Beautiful quality and design mainly Lucas thor your customer service is fantastic which he patiently lead us to choose the perfect ring for our wedding band ❤️ Love & co gurney mall penang
    1 person found this review helpful 👍

  • 5/5 dssk87 5 months ago on Google
    Found an amazing engagement ring for my wife to be. Would like to thank Lucas and the team at love & Co for their services. Lucas showed excellent knowledge and went out of his way to get us the price that we budgeted for an engagement ring. I'd recommend Lucas if anyone is popping in at the love & Co penang gurney as he gave professional customer service and not just a pushy salesman. Thanks again And we will be back when we are in town. 😊
    1 person found this review helpful 👍

  • 5/5 Jason C. 5 months ago on Google
    Lucas Thor was extremely helpful with well trained product knowledge, and it made my experience so much better. The product selection is also quite great at this shop.
    1 person found this review helpful 👍

  • 5/5 ying y. 5 months ago on Google
    Been shopping with Love & Co. for a while now. Their products are of such high quality and at incredibly reasonable prices. The team makes their honest recommendations according to your needs and budget. Their product doesn’t fail to impress. Thank you Love and Co. for the great products and service.. Especially thanks Nini Yeap for serving me 🖤
    1 person found this review helpful 👍

  • 5/5 CHRISSS_LIFESTYLE 4 months ago on Google
    This is the second time we have come back to choose their products. Every time they explain it to us in detail from our perspective. We also appreciate their thoughtful service and meticulous spirit. Thanks to Lucas Thor. Thanks to Love & Co.
    1 person found this review helpful 👍

  • 5/5 Elaine N. 4 months ago on Google
    Got my wedding bands from Love & Co, and I really love my pair! Lucas is the one who served us, provided us assistance throughout the ring selection process, he is very helpful! Love & Co's has many beautiful designs, no regret of my choice! :))
    1 person found this review helpful 👍

  • 5/5 Zong L. 1 year ago on Google
    As a first timer in purchasing jewelry, I am glad to have met Vivien at Love & Co, gurney plaza. She greeted me and my gf with kindness, guided us through the whole explanation & even eased our nervousness. She provided us with good recommendations & is attentive to our needs. We were actually just surveying for rings but ended up with a purchase that we are satisfied. Definitely recommend her to whoever that is reading this review.
    1 person found this review helpful 👍

  • 5/5 Dastan O. 1 year ago on Google
    Bought my wedding band here and absolutely pleased with the service and purchase from Ms. Faye Wang. Very detailed and patience in assisting us to select a suitable and matching wedding band.
    1 person found this review helpful 👍

  • 5/5 Fiona C. 1 year ago on Google
    Purchased a Diamond Mini Ring Pendant from Ms Faye. Her service is very good, she explained very patiently to me and let me try with different colour and length. Very satisfied with the experience. Thank you.
    1 person found this review helpful 👍

  • 5/5 T Y. 1 year ago on Google
    Vivien provides very nice service, and patiently introduce every jewelry which suits your budget and explains the piece very detail and professional, recommend to look for her if you wish to get your jewelry from LOVE&CO gurney, and i get their lovely Noeud band from Vivien.
    1 person found this review helpful 👍

  • 5/5 Chen Choon C. 11 months ago on Google
    Purchased a pair wedding band from staff Lucas . Good service ang nice shopping experience
    1 person found this review helpful 👍

  • 5/5 Khar Seong K. 1 year ago on Google
    Bought wedding ring here from Faye positive experience. She is very helpful showing different design of rings and patiently share the details for each also very responsive to my enquiries even while she is on leave.
    1 person found this review helpful 👍

  • 5/5 Teoh Leong Y. 11 months ago on Google
    Finally WE managed to find the most matchy wedding band we need after so long..Glad to have Nini - SA introduced this meaningful LVC PROMISE wedding band and diamond ring 💖 Its so pretty LOVE IT! #Love&Co.Malaysia #SayLoveStory
    1 person found this review helpful 👍

  • 5/5 Josephine G. 1 year ago on Google
    Had a pleasant experience purchasing my wedding bands here. Vivien was very helpful and informative. She recommended various designs based on our preferences and shared a lot of information regarding ring size, care, and materials. Customer service was beyond expectations. She followed through the whole sales process to ensure we're comfortable with the same salesperson. We're very happy with the final outcome of our wedding bands and the after sales service such as cleaning, is for lifetime.
    1 person found this review helpful 👍

  • 5/5 RichardMille R. 11 months ago on Google
    Bought my wedding rings over here. Happy with services provided by them, especially Yin Yin & Vivien. Thanks to their professional opinion! Kudos!
    1 person found this review helpful 👍

  • 5/5 L S. 10 months ago on Google
    It was such an amazing experience with Lucas Thor. He was so friendly and explained everything about the diamond. We had a good session with him and finally chose Say Love series as engagement ring. Thank you so much for the service. Will definitely come back.
    1 person found this review helpful 👍

  • 5/5 Rachel L. 2 years ago on Google
    Today I went with my partner,we had a pleasant experience here. Thanks to Ms Vivien Khoo. She is an experience and friendly lady. She explained and recommended a few jewellery that are suits me and my partner. Thanks and we sure will visit again.
    1 person found this review helpful 👍

  • 5/5 Tay S. 6 months ago on Google
    Thank you Ms Yin Yin for giving us good explanation on the wedding ring. She is so nice and friendly. Can find her ya ❤️ Recommend Love & Co wedding ring, there are so many choices here!

  • 5/5 Jason P. 2 years ago on Google
    Friendly, polite and nice service - Ms Yin Yin - Love & Co Gurney Plaza

  • 5/5 SIEW PHING WENDY O. 1 year ago on Google
    I hv bought a mini ring pendent from Ms. Faye. Good explanation from her and she is very patient and friendly. Good service.


Call +60 4-227 6911 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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