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Tourist Information Center

Tourist information center

😠 The person who served me (blond person with blue eyes, late 40ies) was rude with an inappropriate behavior with the public. If you are not primarily interested in taking a tour, no need to go there because you will be badly served. My experience: I said I wanted to go to the north (Aifa, Nazareth,... People often mention rude, public, Israel, tourism, information,


Address

Marzouk and Azar St 2, Tel Aviv-Yafo, 6802129, Israel

Website

www.tel-aviv.gov.il

Contact

+972 3-681-4466

Rating on Google Maps

4.50 (42 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 6 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: rude (8) public (6) Israel (6) tourism (6) information (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David M. 4 years ago on Google • 200 reviews
    Very kind and helpful.
    1 person found this review helpful 👍

  • 1/5 Michel D. 9 months ago on Google • 8 reviews
    The person who served me (blond person with blue eyes, late 40ies) was rude with an inappropriate behavior with the public. If you are not primarily interested in taking a tour, no need to go there because you will be badly served. My experience: I said I wanted to go to the north (Aifa, Nazareth, Galilea sea) and asked if she had got any recommendations. She told me "but I you check what to do before coming (on a rude ton). Why are you here im Israel?" And i mentioned I came firstly for the wedding of a friend and I wanted to have local advices. And she became judge mental about the fact I came in Israel without a plan and I did not want to take a tour from Tel-Aviv but to take the train and buses to go to spme touristic places. I asked again of she had some advices or places she likes, and she was rude so I asked : "would you like to give me recommendations/preferences or youbdknt want?" and she said she does not want looking at me angry. She was also rude with the other traveller I was passing the day with. So we arrived with a big smile and we left thinking "why is that person so rude when we come to nicely ask questions about tourism?" And we're left with no answer. I worked with tourism industry for 10 years and it is the first time someone spoke to me like that. When I always keep a smile and be polite. That person is paid with taxes and as a public servant of the Minostery of tourism of Israel, it would have been expected that she gives information. If she expects people to have done all the researches, then her job is useless. If she is rude with customers, if she does not want to answer to questions about tourism maybe working with public is not appropriated because that is not good for the vision that tourists, visitors can have of hospitality in Israel. There was no need to be rude and judge mental. There is different types of tourism, different ways of travelling and it is not up to a public servant of the Ministery of tourism to judge your way of travelling. The job should be to help the public to have the greatest experience according to their centers of interest. Because at the end, what will people say about the country, the people and the services they received will influence if other people will choose that destination. And there is therefore it is inappropriate, unnecessary and bad for the reputation to be rude with someone who is nice and polite to you.
    1 person found this review helpful 👍

  • 5/5 Sandra A. 1 year ago on Google • 203 reviews
    It tells the history of Jaffa. Very nice!! Nico was a grat guide!

  • 4/5 Felipe N. 4 years ago on Google • 95 reviews
    Excellent service. Good place to go in the beginning of your time to Tel Aviv. Very very educated official. In a general way we achieved good information. I suggest producing some material about transportation to the airport, including routes, schedules and prices, especially in the Shabbat period. Some information about this theme were confusing.

  • 5/5 Mahesh N. 7 years ago on Google • 88 reviews
    Very informative. Must place to visit before you start your Israel tour. They also carry locally made souvenirs that are must buy.

  • 5/5 Pinchos Gutmann - �. 1 year ago on Google • 64 reviews
    Great information and understanding of religious requirements. Only made a small amount of fun when we mistakenly smashed a souvenir magnet.

  • 5/5 Eric V. 5 years ago on Google • 55 reviews
    Friendly and helpful, great English, exactly what you'd expect a tourist info center to be! Buy and refill your anonymous rav kav card (for busses) here.

  • 5/5 Hezki E. 4 years ago on Google • 22 reviews
    Located on the beautiful promnande of Tel Aviv. Tourists and locals get all the information needed. In particular regarding siteseeing, public transportation, events of the month and things to do for free. Cool Tel Aviv branded souvenirs are available and one can book tours in the city and other touristic destinations in Israel.

  • 5/5 Raphael Perez A. 6 years ago on Google
    Those looking for intimacy, quiet, romantic atmosphere, good food, a flea market and special antiques, ancient architecture of a city 3000 years old , i love to paint the clock tower and the beautiful beach of tel aviv

  • 5/5 Priscilla P. 5 years ago on Google • 4 reviews
    Absolute life savers. Their info and interests in helping me and my family made a difference in our trip. Thanks

  • 5/5 Nata Mo (Natalia M. 6 years ago on Google
    The best help to tourists

  • 1/5 Shaul l. 5 years ago on Google
    Not found !

  • 5/5 Marco C. 11 months ago on Google • 4 reviews
    We have been there today in order to get information for a day trip to Jerusalem. Adiel has helped us a lot. Beside the professional support he gave us, he has been very kind and took his time to explain us all the options and eventually to book the tour for us. Big thumb up for Adiel, thank you!


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