Mazada Tours Tel Aviv - Israeli Tour Operator Since 1981 image

Mazada Tours Tel Aviv - Israeli Tour Operator Since 1981

Travel agency Tour operator Helicopter tour agency

😠 T HEY ARE THIEFS!!! Worst experience ever. Our trip was cancelled because Israel closed its border. The company offered to give us our money back but haven’t its it now almost September. Travelled was cancelled in March. They offered full refund 45 days after claim, 5 months later nothing. Don’t tru... People often mention tour, money, trip, recommend,


Address

156 Begin 25 Floor- Recital Tower, Tel Aviv-Yafo, 6492108, Israel

Website

www.mazada-tours.com

Contact

+972 3-544-4454

Rating on Google Maps

4.10 (80 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: 9 am to 6 pm
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: tour (9) money (7) trip (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jeanette S. 3 years ago on Google • 7 reviews
    T HEY ARE THIEFS!!! Worst experience ever. Our trip was cancelled because Israel closed its border. The company offered to give us our money back but haven’t its it now almost September. Travelled was cancelled in March. They offered full refund 45 days after claim, 5 months later nothing. Don’t trust this company. Im not the only one check Trip advisor for more negative reviews on how they handle refunds. Just book your own hotels.
    6 people found this review helpful 👍

  • 1/5 Carol B. 5 years ago on Google • 3 reviews
    ABSOLUTELY the WORST. Took my money. Confirmed - in writing - for a date (and confirmed 1 month prior), never showed up and never repaid. I am out $230 and have gotten no customer service despite a great deal of outreach on my part. AVOID AT ALL COSTS!
    5 people found this review helpful 👍

  • 1/5 Teo S. 8 months ago on Google • 472 reviews
    My husband booked a trip with them for March 2020. Covid hit and we had to cancel. They emailed my husband that according to their policy, they have to pay us 50% back, though their policy fee states that they charge only 25% if the cancellation is up to 14 days( we canceled on March 2-nd a trip booked for March 12, so yes that makes 10 days). Anyway since then,they keep promising our money back and nothing yet(September 2022). I decided to start emailing them myself (my husband was dealing with this problem) but no more replies back. I am traveling to Telaviv soon and I will pay them a visit to see if I can get my money back! Fingers crossed!
    1 person found this review helpful 👍

  • 1/5 A G. 6 years ago on Google
    Be careful! I had to cancel a booked tour and although they have a cancellation policy I`m waiting for 5 weeks now to get back my money.
    4 people found this review helpful 👍

  • 1/5 RODRIGO KEI K. 1 year ago on Google
    Search before! Look the amount of complaints about them! They steal people’s money!
    3 people found this review helpful 👍

  • 1/5 T P. 11 months ago on Google
    Thiefs. גנבים . Yotam is a crook and should be in jail. STAY AWAY FROM THEM!!!!
    1 person found this review helpful 👍

  • 5/5 Sebastian B. 4 years ago on Google
    Very good tours. Guides engaging and informative. Places visited were appropriate. Bus accommodations were comfortable.
    1 person found this review helpful 👍

  • 5/5 Rajesh M. 5 years ago on Google
    i and church members like to Jordon israel Egept 8 days 7 nights total pax 35

  • 4/5 Aury De J. 2 years ago on Google
    Interesting information about tours in Israel. Useful hints.

  • 1/5 Bridgette C. 2 years ago on Google
    These people are thieves. Do not do business with these people. They owe us thousands and have lied to us for a year. Yotam and Myriam are frauds

  • 5/5 Deloar Hossain D. 6 years ago on Google
    The Mazada Tours guide was very funny and made the tour entertaining but also educational.

  • 5/5 James F. 5 years ago on Google
    Tony was an excellent tour guide, best ever, I would recommend him to anyone who comes, very genial, energetic and knowledgeable

  • 5/5 Abdullah Ibn A. 5 years ago on Google
    Great tour! The staff are professional and knowledgable. I’d definitely tour with them again

  • 5/5 Michael K. M. 5 years ago on Google
    The best time ever in Jerusalem. Amazing guide and very interesting tour. A must try!

  • 5/5 Roy E. Z. 5 years ago on Google
    I took a trip to Mazada and the dead sea and it was breathtakingly beautiful Our guide made sure we all had fun and enjoyed the trip, I highly recommend him for future trips!

  • 5/5 Robert S. 4 years ago on Google
    They were also good with providing guidance about places to visit and see in each area as well. I would definitely recommend working with these guys for future travel plans!

  • 5/5 Eric Z. 4 years ago on Google
    We stayed at the best hotels with great deals within our budget. I HIGHLY recommend hiring her and her team for all of your awesome needs. Mazada Tours - Israel, Jordan & Egypt Tours! SO GREAT!

  • 5/5 Carl M. 4 years ago on Google
    Outstanding customer services at reasonable prices. Thank you for easy booking with flights and hotels. Great deals, and honest services. Highly recommended to everyone.

  • 5/5 Fred B. 4 years ago on Google
    We have gone through Derick a few times now and he is always great. If recommend him to anyone for any travel. His rates are always good and he gets us great rooms!

  • 5/5 Topingo R. 4 years ago on Google
    Derick was extremely professional and helpful with all my questions and constant changes. I will definitely be using his services in the future for anymore getaways. I can't wait for our family vacation in September, thank you Derick!

  • 5/5 Emmett V. 4 years ago on Google
    I do a lot of traveling. Found greens travel by luck about a year ago and I will never use anybody else. Saves me money every single time. Gives the most personable service I've ever received in any industry. This company really cares and when it comes to traveling, that really matters.

  • 1/5 rodrigo kei k. 1 year ago on Google • 2 reviews
    Look the number of complaints! They are a scam! Payed for two tours with advance and the day before the tour they told me they were not going to be able to offer the tour anymore. I have never received the refund Myriam always say she can’t answer phone calls. Yotam always say he is going to give feedbacks that are not given. They both blocked my messages and email and are never giving the refund
    5 people found this review helpful 👍

  • 5/5 Joseph T. 4 years ago on Google • 1 review
    Guides were knowledgeable, and very interesting. All of their different personalities and experiences really added to our tours. It was a pleasure and I would recommend Mazada to anyone I know that visits!
    1 person found this review helpful 👍

  • 5/5 Ava P. 4 years ago on Google • 1 review
    In our view, the trip to Israel was a tremendous success. The itinerary was exactly what I had asked for, with enough extra time in both Tel Aviv and in Jerusalem. The ending on our own from Jerusalem to Eilat was perfect. All four of us enjoyed it immensely.
    1 person found this review helpful 👍

  • 5/5 Apurbo I. 4 years ago on Google • 1 review
    You can see and feel the tradition and holiness in your bones... The architecture is amazing as it all built only by Limestones.nice, who knew :) On the tour - Be ready to walk a LOT and come packed with snacks and water. We didn't stop for lunch until we reached the dead sea...

  • 5/5 Ian R. 4 years ago on Google • 1 review
    We took 5 Mazada Tours - almost every day of our visit - and we were really able to see so much more than if we struck out on our own.


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