Awesome service!! This was my first online purchase with this store. I ordered a couple of puzzles for myself and art supplies for my niece on a Sunday afternoon, only thinking that delivery would be the next day at the very earliest. To my surprise I had received a delivery to my door within 90 minutes. Thank you so much for the quick and efficient service.

What a great local business. I had never ordered from Playtime before, but found a toy that was in high-demand and couldn't be found on any other sites, so I decided to take a chance and order. The next morning I received a very nice message from Joel to thank me for my business, and then that very night, my order was hand-delivered to my door with a polite knock. Very highly recommended and happy to support such a well-run business.

I like to shop local regardless; especially now; but to find out that Playtime Toys is the fastest? Friendliest? Most affordable?? And they had my unattainable Scooby Doo toy in stock? Five stars! Keep calm, social distance, and order toys at Playtime.

I am so happy that I supported this small Canadian business who Is doing everything they can to win customers and survive during these uncertain times. I ordered some items on their website on Friday evening and was so surprised to see my order driven to my house the very next day. Not only is their customer service exceptional, but the prices are the best that I can find on the internet for a rare Pokemon toy that is no longer in wide circulation. I paid half of the price compared to a popular online retailer. Playtime Toys, keep up the great work. I will be ordering from you when I need toys again!

I saw this website online and noticed they had tons of squishmallows not available in the United States. I emailed them asking if they could ship here from Canada (which they do via UPS). Right after I placed my order of Squishmallows ! They shipped super quick, I was really surprised ! Thank you so much for fast delivery and great customer service! Will be ordering again in the future!

I am not sure whether this is actually a store. It is not the store in the pictures (different building and different place). I could only find a locked door with no indications of hours or anything suggesting it was open to customers. Perplexing and disappointing.

The store was closed during working hours. Not even a note saying if temporarily closed. Very disrespectful to people that drive on crowded streets to get here. I was there at 4 PM tody.

This Toronto small business is wonderful! I have made 2 online orders from their large selection of Squishmallows. The items got shipped out the next day and received the items in a week. The second time I ordered, I got a email from the owner Joel to thank me for the repeat purchase! Amazing customer service! Items arrived in perfect condition and have had absolutely no issues. Highly recommend ordering from them!

I placed an online order with Playtime toys. While in the process of checking out the price of my items increased and the cost of shipping increased despite me not adding more items to my cart. The products this company sells are incredibly popular. And when they notice one character selling faster then another they will increase the price in order to make more money. Characters from the same shipment are priced at various costs due to popularity. My issue is not that they are priced based on popularity my issue is that the company refused to honour the initial price at the time I added the items to my cart. I emailed the company asking them to honour that pricing and they refused, proceeded to ask if I would like to cancel my order, had some of the items not been for another person I would have simply cancelled my order. It took 3 emails for them to respond regarding this issue. When I asked for an explanation as to why they wouldn’t honour the correct price they simply did not respond.

NOT A RETAIL STORE - This is a Corporate Office location. The closest physical “Playtime Toys” store is located at: Hillcrest Mall 9350 Yonge St, Richmond Hill, ON L4C 5G2