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Featured Reviews


Frequently mentioned in reviews: store (20) staff (9) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ali P. 2 years ago on Google • 80 reviews
    I didnt spend a long time in the store but even in the small amount of time there, I really enjoyed. They've got a good variety and range of products and everything is labeled pretty good so everything can be found easily and the store is very east to navigate.
    2 people found this review helpful 👍

  • 5/5 D S. 2 years ago on Google • 340 reviews
    Friendly staff, and their interactive assistance helped a lot. A small store with great staff is far better than a large store. I can't thank enough the staff for putting in their best efforts to get the desired product. anyone who visit this store will definitely have the same opinion.
    1 person found this review helpful 👍

  • 5/5 Bubbly B. 3 years ago on Google • 44 reviews
    This store went above and beyond for me! I called because I was running late to get there before they closed. They were kind enough to get me my pick up order even though they'd already closed! It was very much appreciated as I had been stuck in traffic trying to get to the store. Polite, kind, and courteous staff. I am forever grateful for the wonderful service they gave me. I highly recommend this location for all your Toys R Us needs!!
    1 person found this review helpful 👍

  • 5/5 L S. 3 years ago on Google • 3 reviews
    I called ahead of time to see how long it would take to fill an online order. I spoke to Zack in the curbside pick up department and he was SO pleasant and extremely helpful. He even offered to grab the item and put it on hold so it wouldn't be out of stock since I was sending my brother to pick it up for me. I ended up opting for purchasing it online and having my brother do curbside pick up, unfortunately, I didn't realize the store closed at 5pm. My brother didn't arrive until 5:20pm and despite the store being closed Trisha Ann still offered to go and retrieve the item for him. She saved me an extra trip back to a store neither of us live close to. It's one thing to do a job, but both these associates went above and beyond and completely exceeded my expectations. It just so happens that I called another Toys R Us earlier that day and they were nowhere near as pleasant or helpful. I would go the extra distance just for the exceptional customer service I received at this location from both Trisha Ann and Zack. You two are awesome...Thank you both very much!
    1 person found this review helpful 👍

  • 4/5 Alok 1 year ago on Google • 399 reviews
    Quite large store for buying toys suitable for all ages. Children were delighted to be in the store.

  • 5/5 Marwan I. 1 year ago on Google • 363 reviews
    Great board game selection and both new and old toys.

  • 5/5 Irene M. 1 year ago on Google • 105 reviews
    excellent service, we were treated very kindly by Simon, he is a very attentive and polite boy, for him I give five stars to this store, here if we find what we are looking for in addition to very good attention

  • 4/5 Aditya T. 2 years ago on Google • 45 reviews
    Great selection of products for all age groups. It also includes strollers and car seats, with a variety of products. The staff is really helpful and always ready to guide you. The baby products are also abundant here.

  • 5/5 t 2 years ago on Google • 38 reviews
    The other week I called in to ask about Masters Of The Universe figures. The girl on the phone was quite enthusiastic in talking about the line and world. At the same time, without me prompting, her colleague quickly checked stock to let me know what they have in store. I really appreciated both girls' enthusiasm for the world and will to help a stranger calling. The other day I went in looking for these items. A very nice lady in clothing directed me to a man for the specific spot. She then walked me to the spot. Needless to say, I've had nothing but very pleasant experiences with this Toys R Us Yonge and Eglington location.

  • 5/5 Morgan G. 2 years ago on Google
    A lovely woman named Vanessa helped me find the very thing I needed! Thank you so much, I really appreciate it!

  • 3/5 Andrew Y. 1 year ago on Google
    Conglomerate doesn't price match with competitors, but price matches with other store locations. Odd and useless to me ATM.

  • 5/5 JG R. 1 year ago on Google
    My daughter loves going in here since we’ve moved nearby and we’re really sad to see this location go

  • 5/5 Julien S. 1 year ago on Google
    Quick stop to pick up some lego minifigures, quick transaction, friendly staff and clean store

  • 5/5 Maria Caterina Bruciapaglia L. 1 year ago on Google
    Staff is very friendly and the store looks always in amazing shape for being a toy store, with that much product.

  • 5/5 Andrew R. 1 year ago on Google
    Mary the Manager at Yonge Eglinton we t above and beyond for my 6 year old boy. Thank you for being so kind and knowing how to treat my child and to be awesome to us when we needed help exchanging an item. This is my favorite manager and my favorite store are you guys are the best

  • 3/5 Lee S. 2 years ago on Google
    Friendly staff.. great selections of toys and other nostalgic products. The manager kept following us around the store though which was a tad bit uncomfortable

  • 5/5 Erin S. 2 years ago on Google
    Well, since you're following up on here. Your cashier Mika was very helpful and the reason behind the 5 star rating

  • 5/5 Antonio J. 2 years ago on Google
    Excellent service, super friendly staff. So helpful. I will come again any time

  • 5/5 Leanne J. 2 years ago on Google
    Great service and friendly staff at this location

  • 5/5 Nathan “The Great” M. 3 years ago on Google • 1 review
    I worked with Aria, and he provided great customer service to my wife and I, was very intelligent and was able to assist with everything we needed for our newborn. I've been to other toy'r'us and nothing would compare to the service that he provided us. Great job!


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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