They are stealing we are now back home and just notice so many our things are missing although we are sure that we brought them to the hotel the staffs are all thieves we had been in many hotels before but this is the first time that this has happened to us. Be careful I really don't want that this happened to anyone else If anyone else has the same experience please share so we can all together prevent this from happening again to another guest

This hotel needs major upgrade in every section. The carpet throughout the hotel is of the poorest quality and is filthy beyond description. The light fixture in the bathroom is very dim and the shower is in a sad shape. The towels were old and coming apart. This hotel has been neglected for years and it's apparent that no reinvestment has been made since the day it opened. The food and service were good and that why this hotel earned two stars 🌟, otherwise it would have been a minus 5 stars.

I had a very bad experience staying there Bath towels were not being washed and just reused from another rooms and folded wet on the bed. By breakfast rest of guest meals are being brought back on the table Behavior of young man in restaurant was very impolite. He said he was the hotel owner!!!

ROYAL MILANO HOTEL is the best & 4 star hotel in Van, Turkey. I always book this hotel because of its place & good manner personels. Rooms are so good & clean, massage room & turkish bath are perfect. Breakfast is also perfect. 😍😊

This place is exquisite. Interior design is contemporary but quite eastern. Rooms are huge. The breakfast was delicious.

Very clean room. It was nice with attention compare other hotel in Van.

The television was broken. They said they would help twice, but they forgot and did not help at all. Yet, the food in the restaurant was good.

Actually it's a great, very clean hotel with very nice staff, excellent service and very reasonable price. With a delicious breakfast .. its location in the city center and close to the market.

Though it is comforting and lovely, it didint give us what we expect as a 4 star hotel. The receptionist had poor communication skills and didnt even bother themselves to listen to our problems. I have to say that only one of the workers really helped us among those many others. Dont forget to check your room exactly as they promised. we were expecting a room with 3 beds, but only 2 was supplied and the 3rd one was guest bed (you can see in the pics)!! Breakfast is good, though, it is mostly different types of cheese. Rooms are tidy with nice couches. but cleaning is not happening most often around here! But again, workers (especially receptionists) really do have poor communication skills and behavior and need to work on that! The cleaning crew were just there for fun! Didnt see them working at all. our room were never cleaned during our 3 day stay. It seems like you will never find someone responsible at all in this hotel! They all pass you to each other! Internet Sucks! it really do. you should forget about it at all.

It was clean hotel but there were problems in elevators door and room's door card and some of stuff behaviour wasn't good

stayed there by an airline company's hosting because of my delayed flight, it was quite comfortable stay for one night