Viennaconcerts.com Ticket Office - Vienna Concerts image

Viennaconcerts.com Ticket Office - Vienna Concerts

Event ticket seller

😠 Disappointed at the amount I was charged over the face value of the tickets received - 14euros per ticket. I should have booked direct with Volksoper and then I would also have been able to select specific seats, which you can't do with Viennaconcerts. Only realised too late! Edit: I am going to... People often mention tickets, concert, ticket,


Address

Neuer Markt 9, 1010 Wien, Austria

Website

www.viennaconcerts.com

Contact

+43 1 5123457

Rating on Google Maps

4.20 (33 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: (Labour Day), 9 AM to 5 PM, Hours might differ

Featured Reviews


Frequently mentioned in reviews: tickets (12) concert (9) ticket (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 fiona c. 4 years ago on Google • 8 reviews
    Disappointed at the amount I was charged over the face value of the tickets received - 14euros per ticket. I should have booked direct with Volksoper and then I would also have been able to select specific seats, which you can't do with Viennaconcerts. Only realised too late! Edit: I am going to respond to ViennaConcerts points made below. I have repeated the booking process to consider your points and I still do not believe that there was sufficiently transparent information on this. I see no 'Price Info' at the top of the homepage? Is this contained within some other menu option? On scrutiny I can see a clickable link to reveal the information about the 14euro service charge per ticket during the booking process - why not just have it transparently available without needing to click? My booking confirmation received the next day did reveal seats, but that was no good to me at that point - I was committed and you have no facility to return tickets without losing money, as per your terms and conditions. I am sure your service in general is very good, I can not comment on that in depth as I will only receive tickets when I arrive - but I stand by my original comments that I was disappointed with the extent of the extra charges after I found out I could book direct for far less and additionally specify seats.
    2 people found this review helpful 👍

  • 5/5 Jaime C. 11 months ago on Google • 751 reviews
    Beautiful place to see a classical music concert.

  • 4/5 Shiv S. 5 years ago on Google • 345 reviews
    Beautiful Opera House but beware of the touts selling tickets outside the Opera. These guys buy tickets in cheap and sell them at exorbitant prices later on. Visit to Vienna is incomplete without visiting the State Opera House.The acoustic is perfect and the inner building is full with luxury and beauty.

  • 4/5 Maria S. 3 months ago on Google • 131 reviews New
    We were served and I have no complaints from the response of the office, in fact, there was always interest and an answer to my questions. The only thing that scared me was how when I booked the tickets I only received the payment receipt and I had to wait a business day for the tickets to come to me. This surprised me at first because I'm used to having the ticket come directly to me electronically when I pay. But everything went smoothly, we enjoyed the concert we booked and the prices were exactly the same as the orchestra's official page. Will trust them again for some future purchase. Another point of course is that the tickets are not numbered so you don't know where you are sitting and you have to be there really early to get a good seat. For us this was not a particular problem.

  • 5/5 Pere D. 6 months ago on Google • 126 reviews
    It's spectacular to see them live.

  • 4/5 Paul R. 7 years ago on Google • 101 reviews
    Great expreience at the opera. Can get tickets from 40 Euro.

  • 5/5 Titine C. 1 year ago on Google • 85 reviews
    Very good information

  • 5/5 محمد �. 9 months ago on Google • 85 reviews
    A beautiful place worth a visit for opera lovers

  • 5/5 Monica R. 7 months ago on Google • 73 reviews
    The impeccable building value. Uncourteous staff The organization is terrible, they should value tourism more.

  • 1/5 Kamilla 1 year ago on Google • 36 reviews
    My husband and I bought tickets on Viennaconcerts.com website for Schonbroon Orangery concert (12/29/2022; 8:30 pm). The cost of one ticket was 82 Euro and I believe it is not worth it. The concert programs were 5 Euro, the print outs were not available. The Schonbroon orangery is 4 min walk from U4 station. The place itself is not very big or very impressive but it is clean and decent enough. The chairs are not very comfortable but ok for 1. 5 hr concert. When we arrived, we were asked to leave our coats at the cloak room for which you have to pay. I didn’t because inside it was chilly and I was cold. Also, it was a rather expensive fur and I was not comfortable leaving it there. Good thing though, because after the concert, over 100 people had to wait fir their coats. The website said that we should print out the confirmation info for the concert which we did. We were first in line to get in to take the seats, but then we were told to go to the ticket office to change our printed page for “actual” tickets. The whole process was very confusing to us and I don’t remember the website mentioning it at all. Because of the confusing process and lack of clear info on their website, we didn’t get good seats. At the time the Christmas market was already closed and a lot of people were disappointed because they came earlier to see it too. So the only option was to go to a small bar and order something while waiting to be admitted. I asked for Prosecco and I was told that they have the soarkling wine which is the same. The employees were not knowledgeable and were giving inconsistent information. Overall, not a nice experience For the price.

  • 1/5 Maritchu B. 4 years ago on Google • 30 reviews
    Tickets taken for concert at Beethoven Platz. Like 20 other people we found ourselves in a deserted building. No signage. Some had purchased their tickets the same day. We were told that the concert had been moved to another location at another time.... I am taking steps to get a refund.... it will be dangerous...

  • 5/5 Andrew M. 7 years ago on Google • 5 reviews
    An excellent company to deal with. Very prompt and efficient customer service.

  • 3/5 Mohammad Abdallah A. 5 years ago on Google
    quite expensive, but also quite nice

  • 4/5 elisabeth d. 4 years ago on Google
    (Translated by Google) It is beautiful and particularly popular in Vienna. (Original) Er ist schön und besonders beliebt in Wien.

  • 5/5 Sergei N. 5 years ago on Google
    Возможность купить концерт в Венскую оперу

  • 1/5 Bas de J. 6 years ago on Google • 2 reviews
    Too expensive. Better to book at state opera's or volksoper's own website. That would have saved me money (11 euro per ticket), and would have given me more and cheaper seat options. It would also have been possible to select a specific seat, which this company does not offer.
    2 people found this review helpful 👍


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