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Featured Reviews


Frequently mentioned in reviews: coffee (17) staff (16) Nespresso (11) friendly (11) sehr (11) service (9) store (7) nice (7) immer (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alex j. 4 years ago on Google
    (Translated by Google) Nice Nespresso shop :) (Original) Schöner Nespresso Shop:)

  • 5/5 Gert K. 4 years ago on Google
    Extremely helpful and kind who took her time to help me decide. Great shopping experience

  • 5/5 Philosof Y. 4 years ago on Google
    Very good prices very good service...

  • 5/5 Rookie S. 4 years ago on Google
    The staff was extremely helpful, and not too pushy. Just how i like it.

  • 5/5 Baheya Z. 4 years ago on Google • 15 reviews
    It has every flavor of coffee Nespresso has to offer. Self-service is straightforward, so you don't need assistance or have to wait in a queue to pay.

  • 5/5 이현건 6 years ago on Google • 16 reviews
    very good place for nespresso users

  • 5/5 James T. 5 years ago on Google
    Our favourite place for our favourite coffee

  • 5/5 Andrei M. 5 years ago on Google
    This is an excellent store and staff are amazing and super friendly. Shopping here was a great experience every single time.

  • 5/5 Samantha L. 5 years ago on Google • 288 reviews
    The staff are very friendly here and welcoming to all tourists. They provided a few samples that we could have in the store. I had a great experience.

  • 5/5 Meriç A. 5 years ago on Google
    Good atmosphere and ambiance inside. Kind and helpful staff

  • 5/5 Martin C. 5 years ago on Google
    Absolutely nice and representative Nespresso shop. You get there everything you're looking for. Service is really great.

  • 5/5 ישי �. 4 years ago on Google
    (Translated by Google) Courtesy indulgence service and good prices (Original) שירות פינוק אדיבות ומחירים טובים

  • 5/5 Manuela D. 4 years ago on Google
    (Translated by Google) Simply beautiful, very nice staff, you can feel comfortable here (Original) Einfach wunderschön, sehr nette Mitarbeiter, hier kann man sich wohl fühlen

  • 4/5 Rene R. 4 years ago on Google
    (Translated by Google) Service is very friendly, the coffee bar is a bit small and the space by the window is very popular. Always my pleasure (Original) Bedienung ist sehr freundlich, die Kaffee-Bar ist etwas klein und der Platz beim Fenster ist sehr begehrt. Immer wieder gerne

  • 4/5 C. K. H. 4 years ago on Google
    (Translated by Google) Very nice atmosphere, very nice staff, price too high! (Original) Sehr schönes Ambiente, sehr nettes Personal, Preislich aber zu hoch!!!

  • 1/5 Tiffie K. 4 years ago on Google • 1 review
    I went there last Saturday, met the old lady with eyeglasses who supposed to be the store manager. I was spending a while(alone) to compare the deal between buying seperate milk box with higher price but can choose coffee machine's color but get lesser free capsules, buying online, etc. She talked to me with her eyes keep looking on her watch twice to show that I spent too long to think. I felt uncomfortable and dissappointed for the service. She has quite low service mind, i think.

  • 5/5 Joerg E. 4 years ago on Google
    (Translated by Google) Invoice complaint perfectly adjusted, friendly staff (Original) Rechnungsreklamation perfekt bereinigt, freundliche Mitarbeiter

  • 5/5 Friedrich H. 4 years ago on Google
    (Translated by Google) Nice fast staff. (Original) Nettes schnelles Personal.

  • 5/5 Nissim L. 4 years ago on Google
    (Translated by Google) Stunning store to stop for some espresso and enjoy the store's design (Original) חנות מהממת לעצור לאיזה אספרסו ולהנות מהעיצוב של החנות

  • 5/5 Francis M. 5 years ago on Google • 278 reviews
    Great shop right in the centre of Vienna. No parking so have to go into any one of several car parks around. Quite expensive by Austria standard's. The usual selection of nespresso coffee and coffee machines. They also have a testing sampling area where you can taste some of the coffees. On the main shopping street directly opposite Chattanooga coffee shop

  • 5/5 Siegfried A. 4 years ago on Google • 42 reviews
    Two floors of Nespresso shopping. From coffee caps over machines to accessories. Great staff at hand. Always a very friendly and helpful crew when you need any assistance. Elevator in store for wheelchair access. Small nice coffee tasting corner at the upper level where you can try your fave machine or coffee.

  • 1/5 Lala C. 4 years ago on Google • 28 reviews
    So me and my friend went into the shop, staff didn't greet but told us to go upstairs. After we went upstairs, no one came to us or even try to serve us, fine, we approached to a staff and he asked us to go back downstairs cuz the cashier is there, the desk is only for packing. Then we went back as he told, we tried to explain the situation to the staff, apparently she didn't even bother to listen and just interrupted us in the middle in a rude tone "I told you it's upstairs" IF THIS IS YOUR KIND OF SERVICE, THEN I WON'T COME ANYMORE

  • 5/5 Julio R. 4 years ago on Google • 364 reviews
    The best coffee and selected flavors. Beautiful store.

  • 1/5 Marcello L. 5 years ago on Google • 12 reviews
    Went to buy 3 packs of coffee for my relative... I asked the cashier what exactly mean the green tag and she replies in ironic tone " this is coffee..." very rude behavior and service. After I decided to buy two green she is insisting to sell me something else. Forget to take her name but buying date is 09 - 06 - 2018 time 13:47:00

  • 5/5 Susana R. 8 years ago on Google • 288 reviews
    I love that you can do everything but yourself with the card that you have to do at the beginning. Quick & not harass at all! The card takes two minutes to do.

  • 3/5 Heidi K. 4 years ago on Google
    (Translated by Google) I am always very satisfied with this branch. The sellers are extremely nice and well trained. All of the wishes are also met when preparing coffee, but unfortunately there was a not very friendly and unmotivated lady at work today (Original) ich bin immer sehr zufrieden mit dieser filiale die verkäufer sind äußerst nett und bestens geschult auch bei der kaffezubereitung werden alle wünsche erfüllt aber heute war leider eine nicht sehr freundliche und unmotivierte dame am werk

  • 5/5 Petra P. 3 years ago on Google
    Einkaufen in der Nespresso Boutique am Graben ist immer etwaa Besonderes. Man wird immer zuvorkommend behandelt und gut beraten, unabhängig von der Menge, die man einkauft. Heute mein erster Besuch nach dem Lockdown, denn nur online einkaufen macht auch keinen Spaß. Sehr entspannte Atmosphäre und super nette Beratung. Danke.

  • 3/5 Michael M. 3 years ago on Google
    (Translated by Google) Coffee quality very good. Expensive!. Marketing characterized by arrogance. (Original) Kaffequalität sehr gut. Teuer!. Das Marketing von Hochmut geprägt.

  • 5/5 Patrick S. 3 years ago on Google
    (Translated by Google) Super friendly staff! The specialist knowledge and advice for a new machine and also for the individual capsules is admirable and always worth a visit! Very high praise! Gladly again ! (Original) Super freundliches Personal! Auch die Fachkenntnisse und Beratung für eine neue Maschine und auch zu den einzelnen Kapseln ist bewundernswert und immer einen Besuch wert ! Ganz großes Lob! Gerne wieder !

  • 4/5 Georg P. 3 years ago on Google
    (Translated by Google) Good coffee with friendly service (Original) Guter Kaffee mit freundlicher Bedienung

  • 5/5 adila b. 3 years ago on Google
    Nespresso, what else...

  • 3/5 Mauri L. 3 years ago on Google
    (Translated by Google) Unfortunately dogs have to stay outside. (Original) Leider Hunde müssen draußen bleiben.

  • 5/5 michael g. 3 years ago on Google
    (Translated by Google) great service??? (Original) toller service???

  • 5/5 Maria F. 3 years ago on Google
    (Translated by Google) HAVE the BEST u friendliest advice today since we are customers at the ditch !! THANKS !! (Original) HABEN die BESTE u freundlichste Beratung heute bekommen seit wir kunde am Graben SIND!!DANKE!!

  • 5/5 Rosina K. 3 years ago on Google
    (Translated by Google) very friendly staff (Original) Sehr freundliches Personal

  • 1/5 xxx13cn13xxx 4 years ago on Google
    (Translated by Google) Nobody answers when you call !!! and never! and regardless of that, Nespresso doesn't seem to be very employee-friendly. NONE of the sellers are gloves as the only store in the 1st district, despite the high infection rate that is currently being handled! Nespresso should really be ashamed !!! (Original) Es hebt keiner ab, wenn man einmal anruft!!! und zwar nie! und unabhängig davon kann Nespresso scheinbar nicht sehr Mitarbeiterfreundlich sein. KEINER der Verkäufer trägt Handschuhe als einziges Geschäft im 1. Bezirk, trotz der hohen Infektionsrate, die zurzeit umgeht! Nespresso sollte sich wirklich schämen!!!

  • 5/5 Klaus B. 4 years ago on Google
    (Translated by Google) Friendly helpful. I would like to come to the branch at Graben (Original) Freundlich, hilfsbereit. Komme gerne in die Filiale am Graben

  • 5/5 F. D. 3 years ago on Google
    Seit über 10 Jahr hier Kunde, großartige Filiale, das Verkaufspersonal meist sehr höflich und kompetent, auch die Beratung beim Neumaschinenkauf ausgezeichnet, kaufe ausschließlich in dieser Filiale mit wunderbarem Ambiente, kann ich nur weiterempfehlen, sehr gerne wieder ? Bitte hinterlasst ein Like ??, falls ihr meine Bewertungen teilt.

  • 5/5 Elena K. 4 years ago on Google
    Nice, polite staff and democratic prices

  • 4/5 Caradellino W. 4 years ago on Google
    (Translated by Google) Branch with a spacious café (Original) Filiale mit geräumigem Café

  • 5/5 Mleo44891 4 years ago on Google
    (Translated by Google) Just great! (Original) Einfach Super!

  • 5/5 Moni S. 4 years ago on Google
    (Translated by Google) As always, perfect (Original) Wie immer perfekt

  • 4/5 Albert S. 4 years ago on Google
    (Translated by Google) Fast and convenient in the self-service department. There are tastings and consultants. Cars and utensils. (Original) Быстро и удобно в отделе самообслуживания. Есть и дегустация, и консультанты. Машины и посуда.

  • 5/5 Christine W. 4 years ago on Google
    (Translated by Google) As always, very pleasant with good advice. Good coffee and this time for us personally pleasantly few customers because of the bad cold weather (Original) Wie immer sehr angenehm mit guter Beratung. Gutem Kaffee und diesmal für uns persönlich angenehm wenig Kundschaft wegen des schlechten kalten Wetters

  • 4/5 Michaela L. 4 years ago on Google
    (Translated by Google) Very friendly, courteous and nice (Original) Sehr freundlich, zuvorkommend und nett

  • 5/5 Susanne A. 4 years ago on Google
    (Translated by Google) Coffee lovers are well served here as well as always free coffee and new products (Original) Kaffeeliebhaber werden hier bestens bedient sowie immer gratis Kaffee und Neuvorstellungen.Grosses Lob??

  • 4/5 Christian G. 4 years ago on Google
    (Translated by Google) Everything perfect. But you have no advantage over online. (Original) Alles top. Aber man hat keinen Vorteil gegenüber Online.

  • 4/5 Gil D. 4 years ago on Google
    (Translated by Google) Good service. Unfortunately for most places, there is no taste of the capsule selection to make the best choice (Original) שירות טוב. לצערנו ביחס לרוב המקומות אין טעימות של מבחר הקפסולות בכדי להגיע לבחירה מייטבית

  • 5/5 뜽이Lee 4 years ago on Google
    (Translated by Google) It's much cheaper than Korea and all the staff are friendly ~~ (Original) 한국보다 훨씬싸고 직원들이 모두친절해요~~


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  • Payments
    • ✓️ Debit cards
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