1/5 Kiryl J. 2 years ago on Google
The
host
didn't
let
me
in
and
said
that
we
should
better
find
another
hotel.
This
is
the
first
time
ever
in
my
life,
when
I
have
to
write
such
a
bad
review.
The
situation
is
extremely
horrible.
I
couldn't
get
into
the
property
at
all.
I
notified
the
host
in
advance
and
said
that
I'm
coming
late,
near
midnight
(had
a
really
long
and
hard
road).
According
to
reservation
info,
it
was
absolutely
ok
to
come
late
and
also
there
was
comment
"Someone
will
meet
you
on
location.".
I
arrived
to
hotel's
gate
at
00:20,
started
calling
the
door
non-stop,
tried
calling
the
number
mentioned
as
host
number.
Tried
for
more
than
40
mins.
Still
no
answer.
The
gates
was
closed.
Then
I
luckily
asked
passerby
to
share
Wi-Fi
with
me
to
get
to
the
Booking
site
(I
had
no
internet
during
the
road
and
in
Lithuania).
I
was
really
surprised
with
a
message
from
the
host
"we
can
leave
self
check
in
instructions,
please
confim".
So
why
not
just
sending
the
instructions
right
away
instead
of
asking
for
a
confirm?
If
there's
no
other
way
to
get
into
the
hotel
than
self
check-in,
then
we
should
have
been
informed
of
it
as
soon
as
possible.
I
wrote
a
message
via
booking
that
I'm
waiting
outside.
Finally
they
called.
A
young
lady
went
out
of
hotel
but
instead
of
letting
us
in,
she
asked
why
we
are
coming
so
late.
She
talked
in
quite
rude
manner
and
through
the
grid
of
gates.
That's
kind
of
wild
to
be
honest.
We
booked
a
room
there,
were
cold,
tired
and
were
not
allowed
to
enter.
I
asked
if
I
can
finally
enter
and
the
host
said
exactly
this:
"You
should
better
find
another
hotel".
Immediately
she
left.
I
can't
express
how
much
I
felt
myself
frustrated.
This
in
NOT
what
HOSPITALITY
should
be.
Very,
very,
very
BAD.
2 people found this review helpful š