5/5 Howard 11 months ago on Google
I
have
NEVER
given
a
5-star
review
for
a
hotel
because
hotel
operations
are
complex
and
consist
of
several
different
categories
of
service.
It
is
nearly
impossible
to
get
EVERYTHING
right
in
a
hotel.
Hotel
Polonia
Palace
is
my
FIRST
5-STAR
HOTEL
RATING
EVER!
The
following
are
5-star
ratings:
location,
room
quality
and
cleanliness,
food
quality
and
portion
size,
room
service,
and
guest
reception.
All
are
outstanding.
The
food
is
outstanding
and
well-prepared
.
Presentation
is
excellent.
Drinks
are
strong
and
there
are
many
choices;
4
pages
of
the
menu
are
drink
options.
Location
could
not
be
better,
across
from
a
huge
mall
and
wonderful
views
of
downtown
Warsaw.
The
only
4-star
rating
is
for
double
deluxe
room
size;
it's
a
bit
smaller
than
normal,
but
it
is
certainly
adequate.
Hotel
staff
are
well-trained
and
fast
to
satisfy.
Internet
speed
is
the
fastest
I
have
EVER
seen
in
a
hotel.
Reception
was
perfect.
Staff
was
perfect.
Spa,
sauna,
and
exercise
rooms
were
perfect.
We
arranged
for
massages
and
got
a
call
back
in
5
minutes.
Massages
are
done
by
a
3rd
party
but
are
excellent.
Everyone
speaks
fluent
English.
There
is
nothing
that
could
be
done
better
here
at
Hotel
Polonia
Palace.
It
is
near
perfection.