The workouts are great and very intense. However, when you terminate your membership with the required 30 day notice, Jay continues to charge your credit card monthly and ignores any requests to stop the automatic charges. Each month you have to contact your credit card provider to have the charge refunded. Very poor business practice Jay. All the good you project with your exercise and nutrition is cancelled out in my mind, by your poor business practice…very sad indeed!! I will add my complaint to the multiple complaints filed with the Better Business Bureau and of course add an appropriate review on your website.

If I could submit with 0 stars I would. Have been trying to cancel my membership for months but the guy simple won't for whatever reason. I have called, emailed and texted multiple times and am now resorting to having the bank block the transactions and refund the charges they can. If he had of worked with me properly I would have even considered going back, but obviously now I never will.

Final Round is amazing. The classes are great and super intense but you feel so accomplished and amazing when you leave! Jay is a great coach who truly cares, you can ask him anything and he will willingly help you with your goals. The people at the gym, although way above my fitness level, are you kind and supportive and encouraging! I don’t feel out of place or self conscious while working out there. Everyone wants you to succeed and makes you feel welcome. It’s a great community and the classes are so motivating. I feel stronger and more empowered every time I leave Final Round. Love it here and I highly recommend!

Having tried several gyms in a few countries, it really isn't about the equipment but more about the attitude of the people in the place. Jay yells, demands all I can give during every workout, coaches when needed, but most importantly doesn't put up with excuses and let me get away with half an effort. He's the first person to get me to make a run for a sink after a workout (barely made it), I've been following his training since and highly HIGHLY recommend it for people who are serious. Leave your feelings behind, it's gonna get ugly and sweaty. 10/10 would recommend. Don't bring your phone to take selfies in the mirror, they get too fogged up by the end anyways to see anything.

I'm a traveler from Australia, and I was shopping for a gym for the interim. After parking my car in front of Final Round and going next door to Iron Energy to look at which gym I would like to join, I came back to my vehicle only to witness the gym owner of Final Round towing my car because I parked in a "reserved" spot. I have signed up 12 months at Iron Energy Gym instead. I have been treated so positively sine joining.

I LOVE Final Round. Amazing space with amazing classes that push you to your limit. Classes are good for all levels because the trainer will customize things based on your fitness, and they’ll probably push you to do things you never dreamed you could! I leave sweaty and smiling every time. The community that it has built is also one of a kind, everybody working to push one another. Definitely one of the best gyms in the kelowna area!

I am someone who is comfortable in combat but have not been formally trained. My father showed me how to throw a punch and how to de-escalate conflict verbally and physically. I have seen some concerning reviews about this business and wanted to provide an unbiased opinion. If you are just hoping to get in shape and make a change, this venture may be a good option. The facilities are, honestly, impressive and the gear is comfortable. If you are hoping to learn how to protect yourself or learn a combat sport, I feel there are better options in the area. The music is too loud and I couldn't hear the teacher/owner(?). I am also a light heavyweight and have considerable power from a lifetime of high-performance training. The drills were tailored towards punching and kicking in high repetition intervals. With my power I could not continue with the drills effectively as my tall bag was swinging erratically nearly the entire time. As a provincial public servant I take a keen interest in local businesses. This one seems to have its merits, though the session I attended was not the right one for me, and the coaching style of the teacher was not conducive for my learning. All the best.

I had been working out and doing boot camp somewhat regularly prior to joining final round, but this gym takes it to a new level. The equipment is first class, the trainers are excellent, and no two workouts are the same. You never get bored working out here. I especially enjoy the kickboxing classes which are fantastic workout and an opportunity to train new skills. The workouts are high energy, with loud music to drive you forward. The best thing about this gym is the mix of fitness levels. You have elite athletes training next to novices and everyone is having a good time and giving what they can. This is not an intimidating gym, and there is no ego here. Highly recommend the free trial class to check it out for yourself. You won’t regret it.

“Like no other workout or training program I've ever done before - with killer results!” - Stacie Joosten 3 weeks ago, one of my best friends invited me to attend a Strength and Conditioning class at Final Round. Thank you Christal! She invited me back again the next day to a Kick Boxing class. It was the hardest workout I'd ever done, but I left each work out on a high and feeling so empowered by the work that I had just accomplished. On the 3rd day I signed up for a month membership - just to try it out for 3 months to see what shape I could get in before my 40th birthday. Fast forward just 3 weeks, and I have lost 4.5 lbs overall, gained 1.5 lbs of lean muscle, and reduced my bodyfat percentage by a whopping 4.2%! 😳 This work-out is literally transforming my body and mind on the daily! But it's not just a work-out. It's a holistic training program with nutrition recommendations designed to help you achieve the results you desire. It uses state of the art technology, along with accountability metrics to keep you on track. It's a community of people all working together to improve their health. Thank you to Jay and Final Round for pushing for results - I'm the leanest I have ever been! I can say with confidence that I would never have achieved these results on my own. In 3 weeks, I honestly consider it miraculous. If you are looking for a fitness program to take you to the next level, you need to check it out! Can’t wait to see what the next 3 months brings. 💪👊🙌

Best workout for body and mind and is my happy place ! All kickboxing gyms are not alike! I’ve been to many and this one is far greater for fitness and results. The members are a testament of it and results are guaranteed by just showing up ! Don't be intimidated by the members but rather inspired as they got that way from joining! So grateful for this outlet for mental and physical health. It is also family friendly place which is so helpful when childcare is not available :). Thanks Coach J ! Wendy

This place is truly like no other. If you want results, which I did, you will absolutely get that here. Amazing workouts that will make you strong and confident. The community is amazing and everyone is so supportive. Fitness levels and egos don’t matter here. You’ll get great coaching and encouragement from Coach Jay and will be wishing you started sooner.

This is my happy place. You won’t find another gym or trainer that will get you the results I’ve seen happen here. The gym family is amazing and there are so many great classes to choose from. We work hard, get results, and have fun doing it. Check it out.

Unprofessional is the kindest words I can use to sum up my experience. I was an elite athlete in two sports, and specialized in sprinting to train for these. Unfortunately I experienced trauma in these sports, and my body was pushed too hard for too long. It has left damage to my body and nervous system that has taken years to heal from. I was excited and was enjoying trying something new. And thought my body was ready for some higher intensity workouts again. I’ve been working with a naturopath and many practitioners and it has been shown my body is not ready. It was hard for me to acknowledge this because so much of my identity was pushing my physical limits. When I shared this news with Jay he reacted by invalidating the experience that I’m having with my own body and disagreed with my medical diagnosis. Which is not his place to comment or have an opinion on. It’s reactions and coaches like this that led me to be where I am. Our bodies are so wise. And apparently I’m lazy by listening to the signs that my body is sending me, that I have paid the price to learn. Many times over. Now he will not respond to my messages about what to do with my remaining punch passes. I wished to transfer them to at least give someone else the opportunity to workout when I can’t. Didn’t even ask for my money back which would be reasonable in this case. See you never.

Don't join this gym if you ever want to cancel your membership. Jay will continue charging your credit card and the only way to get reimbursed is to contact your credit card provider and submit a fraudulent claim, every time. Super frustrating... I've even contacted Glofox and they confirmed that he hadn't cancelled my membership after telling me that he had. I truly enjoyed this gym and wanted to go back when I could afford it but after the way things were handled, I will never go back.

Great atmosphere and mix of high intensity workouts. Jay is very motivating and keeps you moving. Would recommend coming in to try it out.

Have been going to this gym for several months noe and I am very happy. As a woman with severe balance and depth perception issues there were things I had written off for myself previously (like skipping and box jumps) and Jay has challenged these ideas I had about myself that were (apparently) not true. He is no-nonsense but wants you to successfully reach goals and will push you to be more accountabl. Friendly people. Try it out.

This is the real deal, you want to loose wieght or get into the best shape of your life. It's worth the drive to Final Round. Its the no bull sh#t place. And member are friendly, great people.

Truly one of the better gyms around. Well priced and Jay will push you to your limits. Variety of classes for you to try. If you dare let him know your fitness goals, he will push you to get results! Lots of quality equipment, free weights and punching bags. Pride is evident in how this gym is taken care of. Highly recommend!

Living near Final Round, I drove by every day since they opened a couple of years ago wanting to go in, but too nervous to actually walk through the doors. (I don't generally like gyms- I personally find them intimidating and uncomfortable.) After checking out the Final Round class schedule multiple times and watching their Facebook page for the last few months, I finally decided to go in for a free class and sign up for a membership, which I'm enjoying so far! Jay is very supportive and really pushes you during your workout- More than I could or would push myself at a normal gym (I don't think I've ever sweat so much during a workout). He's very approachable and willing to take the time to give you advice to help you reach your goals. Although I've only had one great workout with Drew, he is also very approachable and supportive. I appreciate that the atmosphere is not judgmental and all of the members seem very friendly and supportive of one another. There are a variety of different classes to keep things interesting, which is what initially appealed to me. I'm looking forward to working towards my fitness goals at Final Round. I just wish I would have gone in sooner!

I’ve tried many gyms and I have never had a better experience than at Final Round. I signed up two weeks and couldn’t be happier. Final Round is perfect for all fitness levels as Jason is extremely helpful and pushes you. I’m confident that I’ll achieve my fitness goals by attending these classes regularly and cleaning up my diet! Thanks Jason!

My little man had an AMAZING experience at the kids class. For the first time ever, he stepped out of his shell and enjoyed the class while I sat on the side (big win for us). I was impressed with the coach and how the class was organized and taught. Definitely recommend, especially for the shy ones, to break the walls down. So much fun!!!

I joined Final Round about two years ago and my results have never been better. I have always been active, playing a variety of sports and belonged to numerous gyms over the years, however, I have never had such great results as I have had here. The results have been astonishing! I fell in love and became addicted to kickboxing and all the other classes the gym has to offer. As I attended more and more classes each week, I had very noticeable improvements both mentally and physically. I managed to loose 15 pounds and reduced my body fat percentage from 27.5% to 13%!! With so many things out of my control this past year due to so many of the Covid restrictions, the one thing I have had complete control over is my health & fitness. Amidst all the stress that has been thrown at me, Jason Saunders and the Final Round family have truly been a saviour for my mental & physical health. Any stress and frustration could be taken out on the punching bag… (or even on your coach or partner LOL ....if you get to indulge in some Pad work or Muay Thai.) The owner, Jason Saunders, consistently pushes me to keep going; even when I’m not sure I could do it myself. For me, it has changed my life. I feel so much stronger, healthier and more confident than I could’ve ever imagined. I highly recommend Final Round!!

I wish I could give this place zero stars. This Jay guy is a creep. My wife was going to his classes and Jay invited her to stay behind and do some one on one work. After a bunch of inappropriate comments he took it upon himself to rub her in a very inappropriate area. She turned around to tell him to stop and back off and he had exposed himself. We have been trying to cancel the membership and he keeps charging the card. We have now just gone to the police to report this creep. Women be very aware.

Love all the classes!! No matter what class I sign up for, I walk out of the gym soaked and happy. Jay always pushes everyone to do their best and changes up the workouts to keep them interesting and challenging as well as offer new classes for variety. Everyone at the gym is supportive and comes your second family! Such a great environment for everyone of all levels!!

I'm 40 with old injuries from sports and trades labour. Everything hurt before I started training here, but now I don't get sore like I used to. The high intensity Sculpt & Strengthen program is absolutely ideal to pair with my P.T. program (in fact my physiotherapist encourages me to keep training here) and it has expedited my recovery from injuries. Jay will return the energy you put into your workout. You trust Jay and you put in the work, and your body will thank you.

Great workouts, great experience and an even better work out. The trainer, Jay, pushes me and provides me with guidance + critiques my technique. Love that there are kickboxing and HIIT classes. 10/10 would recommend. Thanks Final Round!