1/5 Jeannie R. 1 year ago on Google
I
would
give
zero
stars
if
I
could.
This
location
at
Central
and
Rock
in
Wichita
is
NOT
recommended!
I
tried
to
make
an
appointment
here
because
it
was
the
only
location
with
openings
on
a
Saturday.
My
daughterâs
appt
was
at
3pm
Saturday,
January
28th.
I
know
why
they
had
so
many
openings!
They
are
extremely
rude.
Especially
the
âproviderâ.
I
had
trouble
finding
my
daughterâs
insurance
card.
I
had
just
moved
and
I
canât
find
all
my
stuff,
I
explained
it
all.
She
is
in
the
system,
has
been
there
before,
but
they
claimed
she
wasnât.
Itâs
funny
anywhere
else
I
go
she
is
and
there
is
never
an
issue
with
our
insurance.
NEVER.
They
refused
to
see
her
unless
I
paid
$99
out
of
pocket.
Literally
refused
care
for
her.
But
additionally,
what
the
âproviderâ
did,
was
take
one
look
at
my
15
yr
old
daughterâs
lips
while
we
were
sitting
in
the
lobby
and
she
said,
âwell
those
look
like
PIPE
BURNS
to
me!â
I
was
shocked
at
how
rude
she
was!
Insinuating
my
daughter
smokes
a
pipe,
how
rude
can
you
be?????
Although
she
ended
up
having
cold/canker
sores
that
I
wanted
to
make
sure
werenât
infected!
She
said
this
out
loud
in
the
lobby
where
anyone
could
hear
her,
so
automatically
we
are
getting
a
HIPAA
violation
from
her
comments.
She
also
told
my
daughterâs
friend
to
take
her
hand
off
her
leg,
and
they
were
innocently
just
sitting
there
waiting
for
me
to
look
up
my
daughterâs
insurance
policy.
After
these
rude
comments
by
the
provider,
she
also
said,
âWe
are
30
mins
past
your
appointment
time
and
we
have
other
people
waiting.
So
youâll
have
to
leave,
thanks.â
Apparently
thatâs
all
she
was
concerned
about
instead
of
treating
my
daughterâs
issue
privately.
Then
she
just
walked
off.
The
girl
at
the
check
in
desk
had
said
if
I
ran
home
to
find
her
card,
they
would
hold
a
spot
for
her.
I
lived
30
mins
away.
Guess
not!!
This
was
the
worst
experience
I
have
ever
had
at
a
place
like
this.
To
top
it
off,
unbeknownst
to
them,
I
am
also
a
nurse
and
I
was
absolutely
shocked
at
the
poor
care
and
customer
service
at
this
location.
I
simply
wanted
to
make
sure
my
daughter
didnât
have
an
infection
and
maybe
get
a
Rx.
Seeing
how
other
nurses
treat
us
can
be
eye
opening
when
youâre
in
the
field
yourself.
Some
have
no
business
being
nurses
or
practitioners!
She
definitely
has
no
business
being
one!