Best places: Video game stores in Melbourne, Australia

😠 Terrible product and terrible customer service. I bought this computer on 03/03/2022. Had problem since the first day. Waited for two weeks to see if the problem was going to end but it kept happening. I went to the store to try to solve my problem, showed photos and videos of my problem to the mana...

👍👍 Can't speak highly enough of starboard games not only do they have great prices but also wicked products highly recommend if you're in the area calling in and seeing for yourself Wow this place just gets better and better see my new pics

😠 About a month ago, I purchased a brand new special edition of The Legend of Zelda for the SWITCH here. I also bought the game "The Legend of Zelda: Tears of the Kingdom." When I received the game, I noticed that the game packaging was not sealed with plastic wrap. I asked the store clerk if they cou...

😠 Two guys working this morning absolutely no customer service skills what so ever!! Thanks eb games to the lovely man who actually helped me with my purchase even though you were alone and so busy!! Brought the same product from Eb and was treated with respect there!! Definitely recommend eb games ra...

😠 Cashier lady was rude and I asked her nicely and repeated what her instructions are as I wanted to pay half and half for afterpay. I ended up paying for the whole amount. She even told me that she might get in trouble because of it. Never gonna buy anything from this branch ever again

😠 Very bad customer service, especially the sales manager Shota!!!!!!! That is the worst customer service that I have experienced at JB hifi. I came to pick up preorder game for my partner as my partner was unable come in person. I showed Shota my partner’s photo ID and the receipt but Shota refused t...

👍 Love this place for all things nerd. Wish they stocked more FNAF stuff like they used to in 2017-2018 since we are missing out on a lot of the American merch drops here. The aisles are also quite narrow, especially for trying to maneuver around in a wheelchair

😐 JB Hi-Fi Wantirna South - Knox Visited on 4/8/2021 Time to check out what's new in the computer / tablet market. Since Victoria is in lockdown, it is expected the shop to be very quiet. In fact, all the shops and restaurants in Knox O-Zone, where JB Hi-Fi is located, is rather lifeless. It is a ty...

😠 Worst customer service ever!!! I was waiting for over 30min for someone to help me choose between two digital watches, all I wanted was to know which was the better choice. After 30min I went to the counter to ask and was laughed at by the staff saying it’s not that hard. She then said her manager w...

👍👍 I went there and meet the friendly guy Alex he was very kind n nice 😊 he helped me get a tv online with in one week which one wasn’t available all jabies around Melbourne stores, And also manager jackie was very kind and nice too always happy to help, The thing is that I’m jb loyal customer and wen...

😠 Range is good, restock fairly regularly, staff inside at the register are nice. Security guard working 30/07/23 at the front was the rudest staff member I’ve encountered at any business… ever. Showed my purchase and receipt, had the most sour look on his face the entire time, didn’t speak or confirm...

😐 Visited the store in the middle of a weekday to avoid busy times and after waiting around the area for someone to help me to no avail, I asked 2 people for help and was told to wait. If it wasn't for my gift card I would have walked away. I pulled the security cable of one camera and the alarm went...

👍👍 Came in here after work and was served by Garath. I must say what amazing bloody customer service this guy has, literally had the patience to talk me through the new ps5 slim and its accessories and the special games that come with it. Helped me understand the ps5 slim really well and walked me thro...

🫤 Piper was super helpful but Scarlett refused to price match. I was waiting patiently in line whilst she took her time with the customers in front (completely fine). Zero empathy. Seriously why is there no flex on price matching? I drove specifically to your store to pricematch. I had vouchers to use...

🫤 Good range as always. At the counter there was one person on the till, and he was on the phone to a customer. There was 7 of us waiting in the queue. There was a lady (who I'm assuming is the supervisor/manager) with orange hair just floating around and on her phone and occasionally telling the guy...

👍 Friendly staff, phenomenal store presentation always, and fair prices. Sometimes beaten on price by JB HI-FI, but an epic store for all your gaming needs.

😠 Extremely rude, ignorant and racist The worst customer service possible. Went to return a phone I bought a week before because of it was faulty. I was told that I couldn’t return it because I would’ve signed a paper work at the time of purchase saying that I wouldn’t be able to return it. The only p...