Best places: Department stores in Melbourne, Australia

👍👍 Kmart Burwood Visited on 9/2/2023 Kmart is great for ma y electrical items. Their home brand products are fairly reasonable and good quality. Visited on 6/8/2022 I have not been to this Kmart store for years, because there was a smaller one near my house. Furthermore, my home is well established,...

😠 OLIVIA!! tonight i had an unfortunate encounter with a team member at Kmart. Despite it being almost closing time, she chased me out of the store and had a dismissive attitude. It was really disappointing and made me feel unwelcome. It's important for staff to provide good customer service, even dur...

👍 OK Myer has everything, nearly. What does it lack - staff, yes sometimes hard to find someone to serve you but I do love Myer! As a kid I used to love coming in to see the Myer Christmas window display, so iconic and now as a big kid I still love to check them out, so nostalgic. I actually rememb...

😠 Went shopping this morning around 9.30am, friday 8/9/2023. Firstly asked for the party staff to use his phone to check 2 products availability from his stock. He checked one, and said they don't have any of what am looking for for both items. Later when l walked past a rack, l found a few if what l...

😠 Marking down $40 bean bag to $30 and selling with broken zip. ( broken zip is not noted on the label, it just states missing packing) When I asked to return saying yellow tagged items cannot be returned. There is no use of this beanbag unless I need to pay to get the zip fixed.

👍👍 Today, I was served by the lovely Evie when I was buying shoes! Excellent customer service, and she was patient and went above and beyond to help respond to my questions and requests. Thanks Evie, you're awesome

👍👍 This is an impressive and fairly large Harris Scarfe outlet with a good range of homeware, cookware, bedding, clothing and footwear as well as luggage and electrical goods. The prices are reasonable and often the store has great sales. We've been here a few times and most recently to return a bed...

🫤 Older lady with died red hair on the door is extremely rude to customers. I'd suggest moving her to back-of-house if she doesn't want to interract with the public. Other staff on door were friendly, but seemed extremely confused and under-trained on how to find online orders, in particular those fro...

😠 If I could do a minus 10 review that would be it. I ordered next day photos last Monday 20/11, i was told they would be ready Tuesday 21/11. I called on Wednesday 22/11 to make sure they were done was put on hold for an hour to then be told the person couldn't help me and they would get someone to c...

😠 I understand that each company has there own policies and I truly respect that. However, I also believe that there are certain situations wherein a little bit of humanity and kindness would at least be applied over the company’s policies. So, I went to Kmart today 02.08.2023 between 2-3pm. I didn’t...

👍 I rarely go to Kmart - mistake!!! Oh my goodness they have nearly everything. Great for fast fashion, budget cosmetics, accessories, menswear, kids clothes etc etc and anything you could possibly want for a kids party. Kmart have very obviously worked out who their market is and cater accordingly....

😠 I tried to call up to find stock of a particular item. After being on hold for 10 minutes I was told that to check the stock levels online. I then travelled 20 minutes to get what I needed and they told me it’s not in stock. The level of customer service has really fallen. If you want to automate yo...

😠 Poor service, we saw the clearance tag for some side tables and bought some. At the counter, the staff named David was so impatient. He looks fine to other customers, but turns to be grumpy when we were there. Then they told me I can only get one with the reduced price，as the 'tag' is wrongly place...

😠 For rude customer support at self checkout isn't even worth a single star. I was there this morning around 9.30, no smile, no greetings nothing but rude way of handling tech issues happened at the self checkout. For my many 'thanks' reply was nothing else other than trying to teach me and show her...

😠 I bought a sheet set by mistake, I want to exchange for the right size but the store person told me that's not possible due to the store policies, Since there are no signs with the exchange policies for bedding items. I asked for the manager, Then Maria showed up, with a very arrogant attitude, I ex...

👍👍 I am happy to see kmart in our local area. This saves time from driving all the way to Werribee Plaza as well as saves the struggle of finding parking there. This is a big kmart (almost same size as the one in Werribee plaza), well stocked, good variety of the products. The new and large parking in...

👍👍 ***** These five stars are for OLGA for being exceptional helpful when I needed the most. You are wonderful Olga, keep up the spirit. Thank You.

Retail chain offering home goods, clothing, electronics & more, plus exclusive designer collections.

Retail chain offering home goods, clothing, electronics & more, plus exclusive designer collections.