Best places: Jewelers in Richmond Hill, Canada

👍👍 I visited Finest Gold Gallery two days ago and was very happy with the service I received from Susan and Sam. I happened upon this shop through a quick Google search. One of the accent stones fell out of my ring. When I arrived, Susan greeted me with a lovely smile and was quick to offer her help. T...

👍👍 H&F offers customization work on their jewellery, at a competitive price. That’s why I’ve been a repeat customer for 7 years. They have several stores, one at First Markham Place and two in Pacific Mall. The staff are always friendly and professional. They give me confidence in the quality with the...

👍👍 Excellent experience! Both Mark and Mike are very courteous, professional and very pleasant to deal with. Mike clearly explained all the figures necessary to complete my sell transaction. Everything was done at my pace with weighing scale in full view. Nothing is hidden. Note that MCD Jewellery buys...

😠 No customer service. Disrespectful store manager, not sure how she got this job, really disappointing experience. went to this store last Tuesday, I was there around 6 pm. Needed to buy a gift for a friend’s birthday which was on Wednesday. There were two employees in the store. Both were busy with...

👍👍 Thank you to the Sabatini family for always helping my family find the perfect gifts. Their kind family-centred service is unmatched. They have a huge selection and take the time to help you find the perfect piece. They are also so amazing with jewellery repairs, and cleaning! 10/10 recommend :)

👍👍 I am truly speechless. Words cannot describe how incredible the experience shopping here was. Upon arriving to the store, I was greeted by a young handsome fella by the name of Raul. He had this charisma around him… he was with a lot of women, but decided to prioritize me as a customer. The way he s...

👍 Service is always friendly. The people here will work with you to make a deal. Have a good selection of jewelry and can customize if needed.

🫤 Absolutely terrible customer service. I am out over 2000$ with an order I placed in February. It is impossible to get a response back from Jeff and when he or his associate responds, they just lie. Was promised shipping on my order over 6 weeks ago, despite never receiving any tracking information....

👍👍 They have great service. Their jewelry is also very good quality and they have unique and rare designs , overall definitely recommend!

👍👍 Best service, best workmanship, been there a few times already to get some jewelry pieces customized the prices are honest and my jewelry turned out beautifully…thank you so much highly highly recommend!

👍👍 Mark Lash custom created my wife's engagement ring 30 years ago. This year, I had a pearl ring created for our 30th. Mark Lash knocked it out of the park 30 years ago and did it again this year! Joni was the person I dealt with. Joni went above and beyond for me and exceeded my expectations on all f...

👍👍 The customer service has top notch, I was given all the time that I needed and I asked questions exhaustively. I was promised that I will receive my rings that were for resizing and cleaning on June 25,2023 but surprisingly tyou guys over delivered. I was contacted to collect my rings on June 18,202...

😠 Purchased 2 rings sold to be in gold for 700 $. Both quickly had scratches very easily and one broke after few months. Went to another jeweller for repair who confirmed it was low quality gold. Overall disappointed by the quality and value for money.

👍👍 Years ago I lost a treasured diamond ring that was my grandmothers, which I had always wanted to replace. As I have been divorced for several years I had my promise ring, engagement ring and wedding ring sitting idle in a jewellery box for the past 10 years. I decided to go and visit Ed at Odyssey...

👍👍 Higher end Jewelry store and precious metals dealer. Safe, and very secure. Spent time with one staff member who was very polite, knowledgeable, and competent.

😠 I've had to get my Rolex watch resized, and went to this store. The repair man: 1. Roughly handled my watch knowing that the watch costs $9000, and left scratches on the adjustment screws. 2. After servicing, I kindly asked if there were any small parts that he forgot to include in the plastic bag...

😠 POOR CUSTOMER SERVICE! I went into the Vaughn Mills store to buy earrings (Oct 4th around 6/7pm) and only one sales agent was available. I patiently waited until she was finished with the customer but she didn’t even greeted or look at me. Another sales agent came from around the back and stood behi...

😠 Customer service and business I would rate a 0. When asking questions they treat customers VERY disrespectfully and make it seem like they’re too good for you even though you’re the customer. I was trying to ask a simple question about a piece of jewelry and was met with a very poor attitude for no...

😠 The worst after sale service ever! Even after paying for services, the staff were very unhelpful and dismissive when we came in to have our rings cleaned and coated. Instead, they kept trying to push us to buy new items by talking down our previous purchases and ignoring the actual service we asked...