1
Reforme Medical
Plastic surgeon
👍👍 Excellent service and results. I have had Liposuction and BodyTite with Dr Prashant. He explained everything to me so I felt very informed beforehand. I was quite nervous but Dr Prashant made me feel safe and at ease. Dr Prashant was also always at hand to answer any questions during my recovery. T...
4.90 (279 reviews)
2
Circumcision Clinic Cardiff
Surgeon
👍 DR. Khan is profficient in his job, however rude in his manners as to how he talks to parents. As a proffesional myself i found his tone and basic manners to be aggressive and rude when you question him. Its almost the approach of "why are you asking, or challenging my authority". As parents, things...
4.80 (380 reviews)
3
Beauty Advance Skin and Laser Clinic
Laser hair removal service
😠 *****This company tries to make you sign documents preventing negative feedback*****
I visited Beauty Advance for laser hair removal which unfortunately, was not effective. There were a lot of issues with misinformation and poor service which made the experience really stressful. Staff started very...
4.40 (144 reviews)
4
The iGP - Private Doctors - Cardiff Gate
Doctor
👍👍 My whole experience with this practice was wonderful. From start to finish everyone was so helpful and kind. I had lots of questions and these were handled sensitively and respectfully by the lovely receptionist and also the brilliant Bethan Lang. My appointment was dealt with superbly as I was nerv...
4.40 (86 reviews)
5
Whitchurch Medical Centre
Doctor
😠 My mum attends this surgery and has told me about the disgusting service that she received today from a middle aged women at the desk. My mum attending as she needed something signed off from doctor as she needs special assistance when travelling. The rude receptionist couldn’t promise to have the...
4.20 (37 reviews)
6
Crwys Medical Centre
Doctor
😠 I would give less than 0 stars if I possibly could. Two of the receptionists in particular here talk to people like dirt. There seems to be no consideration that the patients walking through the door may be very worried about their health, recently diagnosed with a serious condition, suffering fro...
3.40 (52 reviews)
7
Cyncoed Medical Centre
Doctor
😠 The rudest recepionists you will ever come across. The old woman with glasses and straw coloured wedge bob hair cut is vile. The way she talks to patients is disgraceful. There is no privacy at the desk. They'll ignore you and when you politely ask for assistance they tut and act like youre doing th...
3.40 (36 reviews)
8
Radyr Medical Centre
Doctor
😠 Absolutely ludicrous booking procedure for appointments. Worst ever, there may have been advancements in medicine, but the booking procedure at this surgery has certainly taken a step back in time - prehistoric. Why don't they just admit that they would just rather not see you at all? Horrendous! Th...
3.30 (44 reviews)
9
North Road Medical Practice
Doctor
😠 I understand that it is a stressful time to work in the medical industry but every time I contact this place I am given a different excuse for why something hasn't happened or why I need to wait yet another week. Admin staff all seem to have an attitude problem like I'm inconveniencing them when I j...
3.30 (38 reviews)
10
Llandaff North Medical Centre
Doctor
😐 Long waiting times on phone for appointment. The answer message is awful and gives me a headache having to listen to it. I understand that the surgery may have been subject to verbal abuse but on the whole most people are decent. The answer message needs to be happy and polite . If the surgery need...
3.20 (33 reviews)
11
Butetown Medical Practice
Doctor
🫤 Good doctors and facility modern close to transport links. However whilst most of the staff over the phone are friendly there is one. There is always one. If you find yourself in an argument it's probably her. No professionalism, just rude. Interrupted me, raised her voice telling me not to raise my...
3.00 (122 reviews)
12
Roath House Surgery
Doctor
😠 Most useless GP surgery I have ever come across. You have to ring dead on 8 to get an urgent appointment, if you actually can!!! Non urgent appointments you can only book 3 weeks in advance and you have to ring at 2pm otherwise you can’t get one.
So for a simple blood test it’s taken 3 weeks for me...
3.00 (121 reviews)
13
Lansdowne Surgery
Medical Center
😠 This surgery will do its utmost to avoid scheduling an appointment. The receptionist Sammy is rude, and the ‘go to’ advice is to visit the consult platform. This practice has clearly used the pandemic to avoid seeing patients (although restrictions are lifted) and the reviews are very accurate.
3.00 (51 reviews)
14
Westway Surgery
Doctor
😠 Terrible!
The receptionist think the ringing is in their head and don't bother with the phone after 9:30. If you do get them on the phone, forget seeing a doctor for at least 2 weeks, even if its an emergency appointment you have asked for and don't want to disclose the reason why.
I have been with...
2.90 (37 reviews)
15
Birchgrove Surgery
Medical clinic
😠 FAO the receptionists - please reconsider your roles as first point of contact with the public. Rude, impatient, indifferent etc. Bizarre that it's not just one but runs through the entire receptionist team. Whatever customer service/front of house course you all attented, ask for a refund. Please...
2.90 (37 reviews)
16
Llanishen Court Surgery
Doctor
😠 I called reption today simply for piece of mind to check I'd booked the correct date for my B12 injection which is due in June, as I'd called yesterday and booked the appointment over the phone with another receptionist. The receptionist today abruptly cut me as I was still talking and appeared to...
2.70 (38 reviews)
17
Llanedeyrn Health Centre
Doctor
😠 Been a patient under this surgery for over 17 years… today I faced the most inappropriate and most disgraceful behaviour by one of their receptionist who refused to help me and refused to transfer the call to the practice manager! When this person found out I’m trying to make a complaint she termina...
2.60 (44 reviews)
18
Minster Surgery
Doctor
😠 If you are looking for a surgery to register, do not use this surgery. I made this mistake myself because the ratings were half decent for a doctor surgery, but I have tried multiple times for months to get in touch and book an appointment without success. In my time being registered here I have yet...
2.50 (59 reviews)
19
Cloughmore Surgery
Doctor
😠 Cloughmore Surgery staff have been bullying myself and my family and behaving in a prefessional aggressive unrespectful manners. We feel absolutely terrible and worried of their behaviour whenever we make appointment. Number of issues need to be discussed and no space to mention the misdiagnosis, ca...
2.20 (130 reviews)
20
Rumney Primary Care Centre
Doctor
😠 Absolute shambles, you have to call over 100 times to get hold of a receptionist, the call often fails and then you begin the relentless constant ringing again. If you’re lucky enough to get through you are met with a very passive aggressive receptionist who lacks empathy and more often than not doe...
2.20 (106 reviews)