Worst rated Family practice physicians in London, United Kingdom

😠 From the time Medicus took over it has became almost impossible to see or speak to a doctor. You wait on the phone for at least 45 minutes just to be told sorry try again tomorrow, so you try again and again and eventually give up. When we had Curzon Avenue surgery we could at least see or speak to...

😠 Receptionists are very very rude. Not only with me. I noticed both receptionists were rude with everyone from the very beginning of conversation. I don’t understand how they can be rude to someone very beginning. Let us do something that can make you rude, then be rude…

😠 I don't understand the purpose of the surgery if the Doctor is not prepared to listen to you. Any time i see or speak to the Doctor she never has enough time for my family. She never listens and dismisses you before you finish your sentence. You end up leaving the surgery empty and we always have t...

😠 What once was a good doctors surgery has now become the worst I've ever experienced. Sadly since Hurley clinic joined the Riverside practice it no longer has your community friendly feel. The local residents who signed up with Hurley Clinic now have to travel to Riverside practice for appointments w...

😠 Horrible surgery! I was waiting in line for an appointment for over 10 minutes. When I finally got to the front, I was met with who I was later told was of the managers there. I explained to her that this wasn't my surgery but she dismissed my pleas and told me that I should have alerted someone I h...

😠 Worst surgery ever!!!!! The staff doesn’t know what’s happening. They are giving patients same time for appointment. And when they can’t cope with it then they say come back next day because doctor doesn’t have time. Lady doctor ‘Z’ is the laziest doctor on this earth. She takes 30-40 mins with one...

😠 Child sent home by receptionist while having an asthma attack. After writing a complaint detailing the incompetence on the reception staff I got a two page apology letter from the head of the practice. Some of the doctors are good but good luck getting an appointment. You have to call at 8am or do...

👍 Firstly, I have been one of those patients on the phone for 30 to 40 minutes waiting to speak to receptionist. It is no fun. However, recently there seem to be change of reception team members for the better this week, Two individuals were very good of forwardthinking, and then I've also had the p...

😠 HORRIBLE PRACTICE WITH HORRIBLE RECEPTION, DOCTORS AND NURSES. This practice brings proper insult to the proper dedicated doctors and nurses. VIVEK, HIS FAMILY AND CLAN OF UNPROFESSIONAL AND MONEY HUNGRY people in this practice treat us patients not with care. Instead of a doctor calling the nurse...

😠 Some of the worst service I've ever had and I have never really had a good experience. The receptionists have about as much braincells as a dead nat. The fact Rishi Sunak has given these idiots more power is beyond me. If they spent more time actually answering the phone and booking appointments, as...

😠 Was great when Dr Hollier and Dr Williams were there. I was a receptionist at Rowan Road donkeys years ago so know how it all works. Unfortunately, there are two extremely rude and bored older receptionists who are always unfriendly and unhelpful. Complaining to the practice manager about them (twic...

😠 Receptionists should have a training course on how to communicate to people over the phone. Training courses should be provided and all calls should be monitored so management can see how the people they hire treat people who phone up. Never been a good experience calling and I am unsure why the peo...

😠 This review will probably fall on deaf ears due to the incompetency of seemingly everyone at the Mansell Road practice, but I want people to see. Firstly, starting from the bottom up; the receptionists never fail to leave me completely and utterly dumbfounded. The level of disrespect and low custome...

🫤 Some of the staff are very helpful, however speaking to a person at the practice is often impossible unless you physically go there. Their call queuing telephone system recently seems to hang up after 60 minutes of waiting. eConsult appointment times are never honoured, if you're expecting a call, i...

👍👍 This is my family gp. The staff here is cooperative and friendly and so are the doctors. They are very much understanding as well. I'm glad I chose them ☺️ 😊

🫤 The reception is really letting this surgery down. I rarely ever need to visit my GP but when I do it is for an urgent reason. I had been waiting on the phone to book an appointment for just under an hour, only to be told by the receptionist that there were none available (as always and understandab...

😠 This doctors is awful. I’ve never had a good experience in there, they’re unresponsive, don’t give any useful information and so hard to get hold of. Do yourself a favour and avoid!!!

😠 Doctor Rasheena Beig. Room 7. I have seen her today, giving atidude to me, very rude. I came to appoinment and told her I need to discuss few things with you, she told me that I need to book long appointment, I asked are you really saying that I have to choose which health problem is more important?...

😠 Awful handling of a recent complaint I made about a potentially negligent doctor. No empathy, no sensitivity, no update or resolution. Automated replies, not answering my questions or providing the information I needed. Not even a short message expressing condolence for the passing of my father, whi...

😠 I've been with this practice for years and since they merged with another local surgery a few years back the service is unbelievable bad, shockingly so. You need to plan to be be ill to get an appointment and even then trying to phone at 8am along with hundreds of other people is absolutely frustrat...