Worst rated Medical clinics in Shipley, United Kingdom

😠 this surgery and the staff on reception are rude arrogant humans who sit there all day pretending to carry out a service which they cannot deliver total waist of the tax payers money. its been 2 weeks since I have tried to get a call back from a doctor and nothing !! every time I call the receptioni...

😠 The front desk clerks know nothing and give misleading informations and have no one to return to to be sure about their information

😠 The most rude receptionist/practice manager I'd say in the whole of medicine! It's dead easy to get seen if you are jobless but God help you if you work and can't phone at 8am in the morning. The surgery has very dated equipment, the appointment system is an absolute joke and I shall be complaining...

😠 I have to agree with all the other comments. The reception staff are very abrupt when speak face to face or on the phone. Something needs to change as it's not getting any better. You need staff that are actually kind, caring, empathetic and who will go out of their way to help. My parent is registe...

😠 Poor especially the medics , consider themselves to be all knowing with attitude which can only be described as discriminatory and condescending.

😠 If I could give it none I would.as the number supplied does not work.yet again mental health workers pretending they are god.perhaps they need a check up themselves. Once again I Will have to drive 10 miles and probably wait at least an hour just to talk to someone. DISGRACEFULL!!!

😠 If I could avoid giving one star then believe me I would. I really do NOT recommend this surgery, they already do not have appointments for those of us who are already joined. They are disgusting, they should have actually closed down as barely anyone even gets an appointment to begin with.

😠 I have always been brought close to tears each time I have had to use this Surgery. Not for myself but for my children who need their service one time or the other. The receptionist staff on the phone are mostly rude and lack compassion, they are quick to tell you to "ring back tomorrow at 8am" as t...

😠 Clinically and administratively incompetent - putting patient lives at risk with mistakes in issuing prescriptions. - expect to wait 20 to 45 minutes to get through on the phone - expect to be cut off by the people answering the phones (to keep their numbers down no doubt) 2 or 3 times before you ge...

😠 Place looks decent and up-to-date but went for a appointment scheduled for 9am . But had to wait till 0937. The girls on reception are so stuck up . No good morning or the thank yous. Shocking. Lack of customer service

😠 I rang to make an appointment with a doctor at 8.30am the lines were busy until someone answered at 9.25am to tell me there were no appointments available, I felt really ill and had been hanging on for nearly an hour, the receptionist told me to either try again at 1pm or ring back at 8.30 the next...

😐 My recent experience made me change the rating from 1 to 3, as I could notice an improvement from my last appointment in January 2023. I was recently seen by AP Aisha who paid attention and acted thoroughly and accordingly. They got a new receptionist ( or I have never seen her before) who is a lo...

😠 so disrespectful to patients and even get the simplest things wrong

😠 “We’re sorry all our lines are busy right now, please try again later”…what I heard calling 50+ times in a row from 8.00am on the dot! Disgusting service. Why is there not a phone que system then instead of just ending the call on patients?!

😠 Very bad experience I have been asking for appointment last few weeks kept me on hold for 1 houre every day and then say no appointment after sorry giving me advice try this try this so fed up.

😠 Worst NHS facility in the country. Horrifyingly rude receptionists, I cannot believe they're allowed to sit at the front of any building, let alone one that is a branch of the NHS. The receptionists that work here should be ashamed of their customer manner, both on the phone and in person. There's a...

👍👍 I chose to have the 'same day' service PCR test at Leeds Bradford Airport. Whilst the cost of the same day service is high, it was money very well spent. The result was emailed to me 1.5hrs after the appointment which is just amazingly quick!! Worth every penny and will now be using them every time...

😠 Absolutely disappointed. Waited over 40 minutes in the queue. Got to number 1 call got answered before I could say hello. It cut off. My mobile reception is excellent. While I write this I’m in the call queue again at number 11. I’m ringing on behalf of my father. Shocking and let down.

😠 Place wants shutting down. 3 months I've been registered with the surgery and not been able to get an appointment at any point. Totally not bothered about the patients, absolutely no help what so ever. This place should be struck off.

😠 It really saddens me to see how much the NHS have deteriorated over the years. The days where the actual ethos was based around care for any patient, any age, any colour. I refuse to thank the NHS in recent times as i have nothing to thank them for. I have been medically neglected for 5 months after...