Worst rated Public medical centers in West Bridgford, United Kingdom

😠 I don’t know what has happened here, this has been my family doctors for nearly 20 years… The last year it has become a joke, you can’t get through on the phone at all, you are lucky if you get out in a queue at all! I have suffered many health issues this year, some very severe to be told no appoin...

😠 Every interaction with receptionist is painful and awkard. No professionalism is felt, its poorly managed on that front they are quick to blame the doctors for locking the appointments from being booked when i showed dissapointment to the excuses as i was willing to book an appoinment for a later j...

😠 I can not stress how poor the booking system is. Call at 8am. Listen to a man waffle. Press 4. I'm sorry due to high demand we can't put you through. Every time I try the doctors it's the same over and over. Would give 0 stars if I could.

😠 Ridiculous call waiting times, by the time you get to see a doctor you could be on death's door, consultations seem to be timed to pretty much 5 minute slots and feel uncomfortably rushed. Repeat prescriptions through the pharmacy get declined by the doctor without any contact or explanation. It's h...

👍👍 I have nothing but positive praise for The Family Medical Centre, in particular Nurse Bibi and Dr. Croft-Barnes. I see RN Bibi on a monthly basis and she is always warm and welcoming. Having gone through a difficult time it is reassuring to know that I can turn to the G.P for support. Keep up the go...

😠 This surgery has really gone down hill. Firstly you have to deal with a snotty receptionist that wants to know every lady detail of your private business. To then be told you need to wait 3 weeks for a phone call back from the doctor, eventhough you've explained you need to show them something in p...

😠 The receptionist at this medical practice is very rude. No customer service skills at all. Been chasing medications, important life debilitating tablets for 2 weeks for a vulnerable elderly woman!!! Disgusting ! Need telephone training and understanding of people’s needs I dread to think what would...

😠 In response to the review below, it shouldn't matter about the current situation, cancelling an appointment at short notice is simply not acceptable. When you take time out of your busy working day, it is extremely inconvenient to be told that you are unable to be attend your appointment when you ha...

👍 Normally have no problems with this place but am not happy with how my day went today. Had an appointment for an implant removal and got to the clinic and realised the lift was broke so called for help as I have a baby in a pushchair. Got told to leave pushchair in the doctors waiting room and carry...

😠 Everything about this surgery is designed to buy non-user friendly to the patient. From the telephone system to the way you are seen, everything is designed to put you off.