Worst rated Healths in West Bridgford, United Kingdom

😠 Wouldn't even give 1 star. My daughter has a commissioned package of care which HCRG have not provided in months. Delivery of supplies once a month and no access to nursing care. If you dare to complain you get a knife in your back and they will all join forces to take every service away from a vuln...

😠 Absolutely shocking, do not, I repeat do not join this butcher of an excuse for a GP - Dr has a God complex and will constantly be passive aggressive- should be struck off immediately and shut that dump of a surgery

😠 I’ve never known a doctor’s like this, whereby you call up at 8 am each day to have to keep trying to get through, to finally get in the phone queue to wait for 45 minutes or longer to get through to reception staff only to be told there are no appointments left before they even ask you what is wron...

😠 Cannot make appointment face to face or over the telephone. Only way is through askmygp, put request through at 8.20am on Friday, receptionist rang 9.00am withheld number, missed the call due to school run, plus I never expected a GP to call back this quick. Then a very rude receptionist called back...

😠 I have been trying for almost two weeks to get an appointment to see a doctor. I work till 8am in the morning and ring asap,usually about 8:20 by the time i'm sorted. I wait on average around 40-45 mins to get through and am told each time that there are no appointments left. This is so frustrating...

😠 I don’t know what has happened here, this has been my family doctors for nearly 20 years… The last year it has become a joke, you can’t get through on the phone at all, you are lucky if you get out in a queue at all! I have suffered many health issues this year, some very severe to be told no appoin...

😠 Poor poor GP practice . Phone at 08.00 for line to be “ to busy call back later” if you are lucky enough to get through for same day appointment you will only get seen by a GP practice nurse never a doctor ..( they don’t do same day doctors appointments) which I find hard to believe as it’s a docto...

😠 Absolutely terrible and unprofessional Medical Practice. Especially the reception staff who require customer service training immediately. The phones lines you are constantly in a queue and then they just disconnect you very disappointing this has happend to me, serveral times. The web says open 9a...

😠 refusing a type 1 diabetic their prescription DISGUSTING. Desk staff are RUDE and IGNORANT. Phone lines are NEVER answered yet if you dont go in for an appointment you can not have your insulin seriously????? WORST GP EVER. NEED CLOSING DOWN.

😠 This is quite possibly the WORST doctors surgery around. One of the doctors is AWFUL and just fobs people off, the other doctor you can’t get hold of because everyone wants her. Reception staff are incredibly rude and ignorant. I rang up for an appointment, get fobbed off with antibiotics after a 45...

😠 Terrible experience, was told to go else where by a member of staff without even telling her what type of appointment I wanted, she then told me the wrong time to ring up in the morning to get an appointment. Eventually when ringing at the correct time 8:30 am, the line was busy untill I was eventua...

😠 Worst GP ever. I called this morning, phone started to ring after 20th attempt then I was on hold for 17 mins. When I got to speak to somebody, as soon as I said hello and need an appointment, lady disconnected the phone. Then I kept on trying agin to call but couldn't speak to anybody. Line was bus...

😠 Every interaction with receptionist is painful and awkard. No professionalism is felt, its poorly managed on that front they are quick to blame the doctors for locking the appointments from being booked when i showed dissapointment to the excuses as i was willing to book an appoinment for a later j...

😠 I appreciate the pressures GP surgeries are under at the moment but other surgeries seem to cope a lot better than this one. This used to be a good practice but not anymore. The worst thing I find is the reception team, they are often cold, unwelcoming and rude. It is virtually impossible to get an...

😠 Receptionist is very rude and unhelpful and sounds very grumpy and abrupt. They are very unmotivated and lazy staff. Doctors are good and helpful but seems always busy might need more capacity for staff as hard to get appointment and mostly always busy need to catch an appointment by start ringing a...

😠 This surgery used to be excellent. The GP was always available and extremely caring. However; the recent change of ownership has been a disaster for what once was a wonderful practice. It is virtually impossible to get through on the phone. I have also phone 100+ times, before getting through to a...

😠 They need to find a new receptionist because whosever on the phone shouldn't be working with people or in surgeries at all. Why an unqualified person decides if I need an appointment or not? Very hard to get thru as well, you can keep calling them, sometimes takes at least 10-15 calls for them to pi...

😠 My first experience was traumatic. I was suffering from depression and I visited this GP I’ve told the doctor something didn’t felt right with me she said maybe I should try to lose weight and tried prescribing me some pills I said no I don’t think that’s the solution, I broke down and start crying...

😠 Receptionists are extremely lazy, rude, arrogant, patronising, and condescending. They hide in the back, talk about getting freebies like pizza,etc, and during the pandemic last year locked the doors, hid in the office while people queued outside to see them. They only opened the door when I bange...

😠 I can not stress how poor the booking system is. Call at 8am. Listen to a man waffle. Press 4. I'm sorry due to high demand we can't put you through. Every time I try the doctors it's the same over and over. Would give 0 stars if I could.