Very dissatisfied with the level and quality of service at this practice. My latest visit was very disappointing, specifically due to the condescending attitude of the dentist. I was in for a checkup that didn't last more than a minute. I had a missing filling that fell out a few days before the check-up. Dentist completely missed it, how is this even possible? I had to point it out so we can plan to fix it. When i came in for the appointment to fix it, this lasted less than 10 minues, I feel like the tooth was not prepared properly before the filling was placed, I got alot of cuts and wounds from the polishing of the filling, and in the end it is still rough. Absolutely horrendous. I am going somewhere else to fix it as i can no longer place my trust in this practice. Everything felt rushed and with no attention to quality or background of the patient. Edit: After being contacted by their floor manager, she told me on the phone that she is sure the filling is ok because the dentist has 40 years of experience. I was offered to have the filling removed and to go somewhere else to fix it. Does the doctor realize she already drilled into my tooth? And how exactly does she think the tooth can just be left exposed so I can just go to a different practice to fix it. Truly unbelievable. Meanwhile I am stuck with a botched filling that is sharp and cannot even fit a toothpick between the teeth to clean them properly, for which I should pay twice until the problem is resolved, all that with a doctor with "40 years of experience" named Hester Robbe. Please don't waste your money and oral health with this person!

In August, I had a root canal in which they BROKE THE DRILL off in my gums. They tried to a while to get it out and couldn't find it. They sealed it off in my gums and only told me after the procedure was finished. They showed the broken drill to me as well as the xray. I was in extreme pain for a few weeks and I am still in pain FOUR months later. I went back twice due to this pain, but they told me it was all in my head and charged me for each visit. I am still paying off subsequent bills from this mistake. I would not recommend them as a trustworthy physician. They want your money and they are not afraid to exploit you for it.

I decided to go to Lassus because of the great reviews that I saw they had. The dentist was professional and kind when I went there the first time. Unfortunately, for the past couple of months I have needed a referral for an oral surgeon to remove my wisdom teeth. I have asked the front office staff numerous times (by email and phone) for the past 2 weeks that I need this as my wisdom teeth are impacted and it's quite painful. Every time I contact the front office, they state that they will send it and I have yet to receive it. The front office staff should be more transparent on the process and be more mindful of their patients as I have let them know that I am in pain without any urgency on their end to get me the referral.

Technically fine. I was very disappointed when, after 5 years as a customer, I missed an email from a third party that invoiced (not standard, this had not happened for 4 years) and when I overlooked these emails, my collection costs were calculated by. I called to ask how we could resolve this properly, the answer came down to 'own fault, big bump - the customer is expected to be competent enough to manage his own administration'. I left the dentist for this reason.

Bad service with the secretary where miscommunication on billing and lack of clarity on the cost resulted in bill being processed with collection costs. Therefore, in terms of invoices, they are not transparent on their cost.nether to explain anything or simply inform you with an email that there's an invoice remaining till you're up for your next annual teeth check up. Would advice anyone looking for a dentist to go elsewhere.

I had 8 veneers placed by dentist Smalhout because my upper teeth were very crooked (front teeth) and yellow. Dentist Smalhout exceeded my expectations. The result is very natural. My mouth or smile have not changed...but I now have nice straight and fresh teeth. After the intake, the veneers were placed in 1 session (approximately 3 hours). Afterwards I didn't experience any pain. If you want to have veneers placed and are looking for a skilled dentist, I can highly recommend dentist Smalhout from Lassus dentists!!!

Meshkan and her assistant were incredibly professional and friendly. This was my best experience ever with a dentist/oral surgeon! Best in town.

After years of avoidance due to anxiety from experiences with past dentists, I ended up coming into Lassus with an urgent issue on recommendation of a friend. The issue was diagnosed and treated quickly, and they made me comfortable enough to continue with the necessary cleaning, maintenance and future check ups. Really happy with them! Teeth look and feel great again :)

I had a root canal treatment with my first upper right molar tooth. The sinus membrane of my tooth was ruptured during the treatment and the chemical used to disinfect - sodium hypochlorite, leaked into my sinus. This chemical irritated all my sinus canals causing heavy bleeding for a total of 48 hours which either leaked out thru my nose and I aslo had to swallow. I called Dutch emergency hotline to ask for help. I asked the densistry and learned that the solution was 5% dense which means it is almost bleach that went into my blood stream and nose. I had to use antobiotics for 8 days following the procedure due to sinus infection. Unfortunately, during the procedure, I was also not informed by the dentist about this accident. Root canal treatment is not yet completed but I am already very disappointed with what I had to go through.

I had 2 wisdom teeth removed with Meshkan Moghimi, and if I could give her 10 stars I would. She took her time talking through the details, pros/cons, options and reassuring me countless times. I never ever thought that I’d be able to have the procedure done in the chair, and I avoided having it done for 2 years due to anxiety. When I finally saw Meshkan she removed each tooth in less than 30 seconds with ZERO pain whatsoever. She calmly talked through each step, played music and put me completely at ease. Her patience and professionalism is outstanding. Highly recommend her, she is top class!

The level of professionalism is rock bottom here. They are highly incompetent and not fully skilled to be working on anyones teeth. I have tried to give them multiple chances and they continue to drop the ball on every level professionally. I have 3 tooth that got worse because they had no interest in properly evaluating my teeth. They do not value their clients and will justify any dentist who are inadequate and rude. In addition, their communication skills are amazingly unprofessional and poor. If you value your teeth or health, then dodge this location at all cost.

I had my porcelain veneers done with Victor Massip at Lassus Tandartsen. I am not an easy customer to please, but “working” with Victor was a breeze. He really listened to what I wanted and made the process into a collaborative one, where a beautiful and natural result was achieved. I couldn’t be happier with the outcome!

This place might be ok if you only need basic check up, but based on my experience that's it. I had root canal done at lassus by dentist who constantly repeated i am too complex case. It took very long as she was not able to get to the canal and was very painful as somehow her injections didnt work. I returned shortly after complaining about pains being seen by different dentist, who told me i must be imagining this pain coming from the treated tooth, as once canal treatment is done, you dont have these issues. He sent me home to test the teeth on cold/hot water to allocate the correct tooth as I cant be right. Same story shortly after coming there for pain in front lower tooth(keep in mind basically since the first root canal, i had pains so didnt even want to discuss the one i felt i had issue with since the doc said i am not right, he must know better, right!). This visit due to pains and sensitivity on lower front tooth was same outcome. Dont know why, go home and wait. How on earth these so called professionals didnt notice the complete loss of gums, wobbly tooth and to other professionals obvious periodontal issue. To shorten the story, i ended up at specialized clinic where they had to extract 5 teeth including the one with root canal treatment and its neighbor as the infection spread. I am diagnosed with strong periodontal issues under going treatments and praying not to loose my front teeth and obviously i wasted money and months of pains for stupidly trusting lassus and not taking enough actions when believing my own gut. This place got recommended to me by friend whom's friend worked there as dentist. The friend dentist left the clinic himself as he found the place ridiculously handled. He is very sorry i was not aware of him leaving as trust me , that would be the day i would be gone already hearing his stories.

Basic cleanup of your teeth will cost you nearly 140 Euros. About the experience itself, as compared to other practices in NL and US: cleaning will last about 5-10 min max after which your teeth will be treated with fluoride and you'll be asked to hold it in your mouth for about 1 hr. Good luck tolerating the taste of it and holding it in your mouth for one hour without drooling like an idiot and swallowing the fluoride. It's a shame there is no forewarning of the process and final cost.

Were my dentists for 5 years, always good service and professional care. I do have weird teeth so had a lot of interactions with them, but always it was kind and helpful and didn’t feel judged. Always knew what to expect from the treatment, how it would feel, how much it will cost.

Went to see the doctor before new year, everything was handled via telephone/email, shortly after- I moved and they sent bills to my old address, without single mail or telephone call. When I didn't pay- they sent bills directly to the incasso, which sent me bills on the total amount of the bills (even though partly they were covered by the insurance), multiplied by 3-4 times, so I had to pay lets say 60 euros to Lassus, (from the bill of 200, where 120 was covered by insurance)- and I got a bill from incasso for 300!!! instead of 60. When I called to ask why was it so difficult to send me bills by email, they said that I have to register with infomedics myself to see my bills, which I actually failed, as I need information which i dont have(like bill number). They definitely sent me email about customer experience, but could NOT sent me the bills via email? where everything was handled via email (covidtimes). So I would say 1 star for customer service is even too much. So in total I had to pay to Lassus 400 ( total 1000 but bigger half was covered by insuarance). and I got the bills from incasso for almost 1000. and those are not normal bills- those a books to read!!! 10 pages long from the court. And when I first got them in Mei, it was unclear for me how much to pay, so I paid amount which I found on the last page- 250, in two weeks I got another mail- saiyngn that i didnt pay in full and I need to pay another 320- so I did, now end of August I get another mail that I still didnt pay in total, and need another 500!!! So be ready that they will milk you not only during the visit (offering all kinds of upsales (haha), but also after your visit! PS: And dont leave that lame respond, that I should contact your manager, I just tried, and waited 30 min on one phone number and 30 on another and gave up!! as you dont even estimated how long to wait

I had a root canal several months ago. I have since been experiencing pain and swelling in the gum and face. I called to make appointment - one was made and then promptly canceled as they said I needed to see original dentist. Next available appointment is 12 days from now. Clearly that is not going to work as the problem will only get worse. I would need an appointment much sooner. I have been told by three receptionists that I would receive a call back. Three days later and still no call. I am now looking for another dentist. Horrible service.

Aleyna helped me very well upon arrival. Always a nice chat before I take a seat in the waiting room. Service and customer friendliness are of paramount importance!

I always have a great experience at Lassus. I always ask specifically about Shima, because she is truly the best dental hygienist I have been to. She is a perfectionist and she pays all the attention to oral hygiene. She is also super friendly and always makes me feel at ease! The receptionists are also friendly.

I have been going to the dentist for years and the practitioners are all specialists, as well as the reception. Because he also helped me very nicely, especially Chris, who had specially set aside time on a Sunday to stamp and sign invoices from a number of years ago so that they could be declared to the insurer abroad. Thank you for all your care and help!

Very pleasant dentists with a personal touch. The procedure to remove a damaged molar tooth was unbelievably painless and done in 15 minutes. The anaesthesia process I have never seen before and I have visited dentists all over the world. No injections, no swelling, no pain after the tooth is removed. I can't believe it.

(Translated by Google) Had a really bad experience with Lassus dentists. When I had a hole in the back of my teeth, the dentist tried to fix it. Because it was a difficult place to fill a hole (behind my back molar) I sat in the chair for 1 to 1.5 hours. It was very rough. I got comments from the dentist like 'you will put me to work this morning'. I was never asked how I was doing. When my anesthetic had worn off I noticed that my entire cheek was cut open from the inside (through the back of the tool). I walked around for over a week with the inside of my mitt totally cut open and one half of my face was really swollen. Now it can be an unfortunate place, I am not a dentist. But when I called to see if she wanted to look at my cheek because it hurt terribly, I would have to pay extra for an emergency appointment. There was no time that week. When I indicated that I did not agree with this because the pain was caused by the appointment itself, no other option was offered and I waited with risks until my cheek would heal itself. I have never posted negative reviews, but when I told my story to the dentist, the response was so incomprehensible that I feel compelled to tell my story here. (Original) Een ontzettend slechte ervaring gehad met Lassus tandartsen. Toen ik achterin mijn gebit een gaatje had, heeft de tandarts dit geprobeerd te herstellen. Omdat het een lastige plek was om een gaatje te vullen (achter mijn achterste kies) heb ik 1 tot 1,5 uur in de stoel gezeten. Het ging er erg hardhandig aan toe. Ik kreeg opmerkingen van de tandarts als 'je zet me wel aan het werk deze morgen'. Er werd geen enkele keer gevraagd hoe het met mij ging. Toen mijn verdoving was uitgewerkt merkte ik op dat mijn gehele wang was open gesneden van binnen (door de achterkant van het gereedschap). Ik heb meer dan een week rondgelopen met een totaal opengesneden binnenkant van mijn want en de ene helft van mijn gezicht was ontzettend opgezwollen. Nu kan het een ongelukkige plek zijn, ik ben geen tandarts. Maar toen ik belde of ze naar mijn wang wilde kijken omdat het ontzettend pijn deed zou ik extra moeten betalen voor spoed afspraak. Er was namelijk die week geen tijd. Toen ik aangaf dat ik het hier niet mee eens was omdat de pijn door de afspraak zelf was ontstaan werd er geen andere optie aangeboden en heb ik met risico's van dien afgewacht tot mijn wang vanzelf zou herstellen. Ik heb nog nooit een negatieve recensies geplaatst maar toen ik mijn verhaal deed bij de tandarts zelf werd er zo onbegripvol op gereageerd dat ik mij genoodzaakt voel om toch hier mijn verhaal te doen.

Lassus dentists refused to see my 18month old son after a nasty accident due to an outstanding payment, which they had made little attempt to bring to my attention. In fact it took them a full day to respond to the accident! Luckily I was able to locate an excellent alternative dentist who handled the situation promptly and compassionately. Separately, I have spent a great deal of time locating this outstanding payment which swelled from 35Eu to 224Eu!

Lack of medical ethics, approach not professional but rather personal. I waited almost two months for the start of dental treatment and no one noticed that I had tooth inflammation. In Lassus Tandartsen Stadionplein it is no longer possible to write my opinion .

(Translated by Google) My cherished implantologist. Always careful and knowledgeable. Real interest in the situation with a consistent biological and people-oriented approach to solution and treatment. Regular dental cleaning and control is also top notch. I prefer to keep it a little secret otherwise it will get too busy ;-) but I have already recommended this practice to several friends. (Original) Mijn gekoesterde implantoloog. Altijd zorgvuldig en deskundig. Echte interesse in de situatie met een consequent biologische en mensgerichte benadering van oplossing en behandeling. Ook de reguliere gebitsreiniging en controle is top. Ik hou het liever een beetje geheim anders wordt het veel te druk ;-) maar ik heb al diverse vrienden deze praktijk aangeraden.

Hesther is an amazing dentist who really impressed me with her professionalism, friendliness and efficiency. She made me feel comfortable and at ease right away. Would recommend to everyone.

I would give another five stars for Lassus. I used to be afraid of dentists but here I feel so comfortable and taken care of to the last detail. I'm so happy with my choice. I read the 1 star reviews and they make absolutely no sense. Old equipment? Rude staff? Unprofessional? I'm 10000% those people did not use lassus dentists services or they have just a malicious intent.

(Translated by Google) Malou Schreinemachers has helped me very well and well! I have never felt so comfortable in a dental chair. Stunned for the first time and she helped me very well! Very sweet!! (Original) Malou Schreinemachers heeft mij ontzettend fijn en goed geholpen! Ik heb me nog nooit zo op mijn gemak gevoeld in een tandartsstoel. Voor het eerst verdoofd en zij hielp mij ontzettend goed! Heel lief!!

I like the practices, however you do change dentist/hygenist nearly every time which loses the personal touch and familiarity. Also the dentist only comes in for a quick check up while there is a cleaning with the hygienist, it’s a bit too quick for me especially when you’ve never met them before.

(Translated by Google) WHAT A CHAOS I was there for a treatment of my inflamed molar on Wednesday They took a picture and they prescribed antibiotics with a good explanation of the plan of action. Friday would then have a follow-up appointment. But I was called in the morning by an assistant if I want to come to the practice for a photo that was not possible with me because I have a child and cannot just arrange a babysitter in corona time (going with a child is not an option in corona time) ) I was surprised and didn't understand anything at all so had refused to come and pointed them to the appointment. Mean been a few days at home with pain and no time for long stories because your nerves are running wild. Then the dentist called again with a very vague explanation that they did not have the right equipment to take the picture and that he could see if he could get the tooth because it is necessary otherwise there was a chance that he would never be able to taste again. (Very scary) but just come and we'll help you. Then doubts started. So I go to the appointment with my big cheek headache and still wait for the door so that their corona measures comply so a minute in advance. I am waiting in the busy waiting room in corona time let me sit there for 10 minutes. So I say what's coming that dentist just face me doing aggressive to me (in corona time) I never go there again they are really people with little respect for people who need help urgently. As if you can't say anything if you have to wait 22 minutes. If I am late, an invoice will be sent to my house and so will I. (Original) WAT EEN CHAOS Ik was daar voor een behandeling van me ontstoken kies op woensdag Ze hadden een foto gemaakt en ze hadden me antibiotica voorgeschreven met een prima uitleg van plan van aanpak. Vrijdag zou dan een vervolg afspraak hebben. Maar ik werd in de ochtend gebeld door een assistent of ik naar de praktijk wil komen voor een foto wat bij mij niet mogelijk was omdat ik een kind heb en niet zomaar oppas kan regelen in corona tijd (met kind gaan is geen optie in corona tijd) ik was verrast en begreep er helemaal niks van dus had geweigerd om te komen en hun gewezen op de afspraak. Bedoel zit al een paar dag thuis met pijn en geen tijd voor lange verhalen want je zenuwen zijn op hol.daarna werd weer gebeld door de tandarts met een hele vage uitleg dat ze niet het juiste apparatuur hadden om de foto te maken en maar dat hij zou kunnen kijken of hij de kies erop zou kunnen krijgen want dat is nodig anders was er kans dat nooit meer zou kunnen proeven. (Heel eng) maar kom gewoon dan gaan we je helpen. Toen begon al te twijfelen. Dus ik naar de afspraak met me dikke wang hoofdpijn en nog voor de deur wachten zodat hun corona maatregelen naleef dus een minuut van tevoren. Ik zitten wachten in de drukke wachtkamer in corona tijd laten me daar 22minuten zitten. Dus ik zeg er wat van komt die tandarts gewoon in me gezicht staan agressief tegen me doen (in corona tijd)ik ga daar nooit meer heen het zijn echt mensen met weinig respect voor mensen die met spoed hulp nodig hebben. Als of je niks zeggen mag als 22min moet wachten. Als ik te laat kom wordt er een factuur naar me huis gestuurd en ik zelf ook.

I was charged for 40 minutes when there was only about 20 minutes of cleaning. I raised a complaint, and they said they had clocked me going into and out of the room, and this was about 30 mins (yet still charged for me for 40 mins!). Upon review, they offered to only take 5 mins off the bill. Very rude and unhelpful, would advise to avoid as didn't seem to care much when I raised this issue. Not what you want from medical professionals!

They are the best dentisits I have had since I could remember, very professional, good and caring all the time!

The best dentists! Great professionals, and at the same time always nice, very kind! Great approach to the patient. Professional work. Make sure you do not miss Victor - he is the best! Many many thanks, Victor!!! The best endodontist - Sune - always very kind and professional! Thank you everyone - to all the team at Lassus! :)

I've never had a better experience with any other dentist. If you suffer from any phobia, I strongly recommend this dental surgery. Every consideration is taken for the comfort of the patient and you'll be treated with dignity and care. The premises are clean and comfortable, having been beautifully refurbished.

Awesome practice, my partner and I both go there, and have had extensive work done. The people who work at Lassus are so friendly and helpful! I whole heartedly recommend them. We were nervous since it was our first dental experience in Europe, but they're better than most of the dental offices we've been to in California and we couldn't be happier we found Lassus!

(Translated by Google) extremely professional, calming approach, generating great confidence (Original) uiterst professionele, rustgevende aanpak, groot vertrouwen wekkend

(Translated by Google) Great experience, very professional. I am happy with this practice. (Original) Fijne ervaring, zeer professioneel. Ik ben blij met deze praktijk.

The work they did was good, however, during a global pandemic and while a few cm from your mouth, the assistant is wearing her mask half way down... very disappointing.

(Translated by Google) Flexible, knowledgeable, and friendly; what else do you want? Drs Eric (Original) Soepel, deskundig en vriendelijk; wat wil je nog meer? Drs Eric

Snobby and pretentious corporate machine with zero respect for clients. I was a client for three years, and kind a used to the fact that had to hang on a line for 30 minutes to get an appointment. Every time different doctors, sometimes so young, so you think they are just out of school. But when they sent my bills straight to the debt collectors without even email or phone call, and bills sent only on your physical address and where lost And it is in a digital world!! And in the times of corona! I paid debt collectors, almost 600 (when my bills were for 400) and then they decided to bill me again in three months for something which was again written on 20 pages. Customer service ends when your treatments ends. Then comes Infomedics and Debt collectors to make sure your bill is double.

(Translated by Google) Very knowledgeable dentists and dental hygienists who work together for maximum customer satisfaction. Great locations and flexible opening hours. (Original) Zeer deskundige tandartsen en mondhygiënisten die met elkaar voor maximale klanttevredenheid gaan. Fijne lokaties en flexibele openingstijden.

(Translated by Google) Top clinic and Professor Walters is the best! (Original) Top clinic en Professor Walters is de best!

(Translated by Google) I am here at Periodontist Emma Busons undergoing treatment for periodontal disease and I have the feeling that I am finally being taken seriously after years of complaints to my gums. Skilled, neat and very friendly. (Original) Ik ben hier bij Parodontoloog Emma Busons onder behandeling voor parodontitis en heb het gevoel eindelijk serieus genomen te worden na jarenlange klachten aan mijn tandvlees. Kundig, netjes en zeer vriendelijk.

I had my wisdom teeth removed which required two visits, and the experience was very pleasant. During my first visit I was positively surprised about how nice the waiting rooms were. Really cool interiors. The dentists during both of my visits were friendly and professional. I found that especially the dentist removing my teeth knew how to calm my nerves with her positive energy and funny comments. 5/5 would come again - too bad I don't have any wisdom teeth left.

Highly recommend Dr. Sonny – a Sherlock Holmes of dentistry! After three unsuccessful visits to UK dentists, he quickly diagnosed and treated my tooth issue. For skilled and compassionate care, choose Dr. Sonny.

I went to check on my wisdom teeth and Victor was really friendly but also explained everything very thoroughly to me. Best experience I've had at the dentist.

Probably best dentists in Amsterdam, friendly staff and excellent dental work. Why the one star? The people who send the invoices are complete ….. and have no idea how to treat customers. I send an email about getting billed for literally waiting between my dental hygienist and dentist appointments. They rather have you pay for your patience than think about solutions. Any unlikely visit in the future will be on a timer because of these ……. [Rectification: They contacted me about this and even re-imbursed me. Very professionally handled and because of that I have changed the rating to 5 stars]

A huge thank you to Doctor Walter Miranda for his communication style and skills. I came in with a huge crack and leaving now with a smile.

Scam. They offer all these services for tooth cleaning and during summer they said they have a discount. I got that and gave them my insurance details so they can directly link. However they sent me an invoice which was much more than expected, to my personal email instead of asking my health insurance (I have the dentist covered). For my previous dentist, everything was taken care, I didn't have pay any invoices as the insurance company would deduct the amount from my bank account. And now they sent me an invoice from Incasso Bureau. What a shame.

I just got my four wisdom teeth pulled out by Meshkan Moghimi. She did it in the most professional of ways, with zero pain, and together with her assistant they provided a totally relaxed and pain-free experience. Highly recommend!

It was a total disappointment what I experienced from the first session to 4th one. I can tell a lot of things but I don't want to bother myself more by thinking about it. You should really reconsider if you are expecting a treatment other than a trivial operation like filling or bleaching. As it's mentioned in the response, It's totally out of topic. I'd said I would pay for the whole treatments. My complaints are not related their response

I had 2 wisdom teeth removed here as well as regular cleanings. Very friendly staff, quick and efficient, informative and all for a reasonable price. I would definitely recommend!

(Translated by Google) The first appointment turned out to have been made for the location where I never come at all and could therefore not continue. at the second appointment, the information from the dental hygienist was not well received and an impression was made of my teeth anyway, because I was there anyway. When asked why the dentist in question (always someone else) had not received my delivered bits and question, her reply was: I will inquire and I will call you back today. Never heard anything again. And it goes every time. Such a dentist factory, which it has been for a while now, does not work for me. unfortunately, I have been associated with this practice for over 30 years. (Original) De eerste afspraak bleek te zijn gemaakt gemaakt voor de locatie waar ik geheel nooit kom en kon derhalve niet doorgaan. bij de tweede afspraak was de informatie vanuit de mondhygiëniste niet goed ontvangen en werd er toch maar een afdruk gemaakt van mijn gebit, want ik was er nu eenmaal toch. Op de vraag waarom de desbetreffende tandarts (altijd weer iemand anders) mijn afgeleverde bitjes en vraagstelling niet had ontvangen, was haar repliek: ik zal het navragen en ik bel je daar vandaag nog over terug. Nooit meer iets gehoord. En zit gaat het iedere keer. Zo'n tandartsfabriek, wat het inmiddels al een poosje is, werkt voor mij niet. helaas, ik ben al meer dan 30 jaar verbonden aan deze praktijk.

I had some problems with the first visit for the dental cleaning, after I explan the problems the manager called back and scheduled me a new appointment and now i'm pleased for the result.

Great service, clear communication and not to forget great locations.

Experience was good, but i was not satisfied as the Doctor was not a child specialist as he said they would make an appointment with specialist in next visit. My impression was i have been given appointment for child specialist, not sure what was the confusion

(Translated by Google) Friendly welcome and a professionally executed deep root canal treatment without a grin of pain or discomfort, not even afterwards. (Original) Vriendelijke ontvangst en een professioneel uitgevoerde diepe wortelkanaalbehandeling zonder een grijntje pijn of ongemak, ook achteraf niet.

They were a bit late. They called but that was only appr. 15 minutes before the appointment. They were friendly though and they apologized. The place itself was under construction. The dentist was friendly, and they helped me in a very nice way. In general, I am satisfied with Lassus. I am a long time customer, and I am especially very happy with their CEREC solution. The whole treatment in jut a few hours and no pain. These kinds of treatments used to take 3 or 4 dentist appointments.

Quality and professionalism.

Cancelled an appointment on the day it was meant to take place and offered zero alternative slots in any of their locations for two full weeks after that. That's beyond poor.

I'm a person who's terrified of dentists, but these people make the experience enjoyable and they were really thorough and professional. Highly recommended!

Excellent service, nice facilities, open late, but impossibile to get them on the phone

Excellent care and attention from Hesther and her team. I had a difficult root canal that needed some work, and I could not have been happier how I felt cared for and looked after. Definitely recommend!

Really great clinic with friendly and experienced staff. Would definitely recommend

one of the best places we were able to secure for our family when we moved to Netherlnads.

(Translated by Google) My teeth are looked at with care at every check-up appointment. Something disturbing is also discovered every time, these are different findings each time. I am strongly advised to have the usually pricey treatment performed, even if I do not suffer from anything at that time. I have trouble with that. I like the simple approach; where there is pain is a problem. So I struggle with the costly preventive treatment plans. For young people (students) who often have to pay the dental costs partly themselves and often still have healthy teeth, I can take more account of the costs; take minimal dental photos and do not make treatment plans without financial support e d. They often have no idea how that is ticking on their account. (Original) Er wordt met zorg naar mijn gebit gekeken bij elke controle afspraak. Er wordt elke keer ook iets verontrustends ontdekt, dat zijn elke keer andere bevindingen. Er wordt mij dan sterk geadviseerd om de meestal prijzige behandeling te laten uitvoeren, ook indien ik dus nergens last van heb op dat moment. Daar heb ik moeite mee. Ik hou van de simpele aanpak; waar pijn is is een probleem. Ik heb dus moeite met de kostbare preventieve behandelplannen. Bij de jongeren (studenten) die vaak de tandartskosten deels zelf moeten betalen en vaak nog een gezond gebit hebben mag er van mij meer rekening met de kosten worden gehouden; minimaal gebitsfoto’s maken en niet zonder financiële toedracht behandelplannen maken e d. Zij hebben vaak geen idee hoe dat aantikt op hun rekening.

(Translated by Google) I had an appointment with Romina Dehghane, she thoroughly cleaned my teeth. The only downside was that the costs turned out to be higher than I expected, something she had not clearly stated beforehand. My old dental hygienist only charged the dental cleaning activity, which amounts to about 78 euros. However, after I said that I only came for dental cleaning and had to pay for everything myself, Romina also gave unsolicited information / instruction and a fluoride treatment of the upper and lower jaw. This was another 40 euros on top of the 78 euros dental cleaning. I called about this and it was stated that the fluoride treatment is standard with cleaning and that the instruction has been given so that they can not change it. However, she has promised that they will better indicate the costs in advance and a note has been made. Kindly spoken to but I am a bit disappointed. (Original) Ik had een afspraak bij Romina Dehghane, ze heeft mijn gebit grondig gereinigd. Enige minpunt was dat de kosten hoger uitvielen dan ik verwacht had, iets wat zij niet vooraf duidelijk had aangegeven. Bij mijn oude mondhygienist werd slechts de activiteit gebitsreiniging gerekend wat neerkomt op ongeveer 78 euro. Echter gaf Romina, nadat ik had gezegd dat ik alleen voor gebitsreiniging kwam en alles zelf moet betalen, ongevraagd ook met voorlichting/instructie en een fluoridebehandeling van boven- en onderkaak. Dit was nog eens 40 euro bovenop de 78 euro gebitsreiniging. Ik heb hierover gebeld en er werd aangegeven dat de fluoridebehandeling standaard bij reiniging hoort en dat de instructie wel is gegeven dus dat ze er niets aan kunnen veranderen. Wel heeft ze toegezegd dat ze beter van tevoren de kosten aan zullen geven en er is een notitie van gemaakt. Vriendelijk te woord gestaan maar ik baal wel een beetje.

Really modern place and equipment. Appreciate the possibilty to schedule appointment on the evening and weekends (such a nice change to see the place not working only 9-5!). Super friendly staff as well 🙂

Great experience, clear communication. Would definitely recommend

Good prices, location amd friendly staff.

(Translated by Google) Friendly and knowledgeable people! (Original) Vriendelijke en kundige mensen!

Team of professionals, great approach to children. Event the scariest procedures such as root canal treatment or wisdom tooth removal went smoothly and friendly. Highly recommend Lassus!

Incredible, amazing approach, attention and treatment and job done by Hesther Robbe and Dawn wrt to an emergency check, treatment and reconstruction that I needed after an accident. Eternally grateful to them for the job done but also for the human, friendly and psicological approach to me as a patient! The treatment ended requiring double of the scheduled apointment time, and they managed to finalize the treatment properly and with dedication and no rush despite the time pressure. I hug them both at the end of the appointment, that tells you all! 1000% recomended, ask for Hester Robbe and Dawn!!! Eternally grateful to them!

BAD TREATMENT! Please don’t get an appointment here, it was by far my worse attention in my life. Charged me extra for things I never asked for, and even after knowing that I went to another place because the conduct they made wasn’t felling well and they actually broke me a molar doing it, please beware and don’t go to this place, awful treatment and now I’m getting in touch for this, they don’t answer me, please don’t go there

Unfortunately, even though I really like this clinic and my dentist is very professional , I must report that during this morning's appointmet the inside of my lip was deeply cut by an assistant. I initially didn't feel pain as the area was numb due to local anesthesia therefore I didn't pay much attention to it. When I arrived home and took a better look I noticed the deep cut, swelling and now I am starting to feel the pain.

I used to be a patient at Lassus Tandartsen but decided to quit as service level has decreased over the past months. I felt some new dentists had arrogant and rude attitude lately. Not to mention that even with frequent check ups, they have missed a cavity on a tooth which they had treated themselves not while ago. Waste of time and money.

Nicely helped by Pouria in the treatment of an acute root tip inflammation. Time was made in the agenda to start the root canal treatment that day, which was actually not possible. I am very grateful for this. Pouria is professional, checks in regularly and explains well what he is going to do. It is nice if a dentist keeps you informed. The clinic is beautiful and the receptionist was helpful.

I was pleasantly surprised by the excellent service I received on a Sunday when I thought the business would be closed. At the last minute I was helped by Aleyna, who was friendly and professional. Her help was invaluable and I am grateful for her efforts. Big kudos to Aleyna and the team for their dedication to customer satisfaction, even at unexpected times

Nice and expert practitioners. Nice practice in a nice neighborhood. Easy to park, in the middle of Amsterdam.

A couple of years ago, I gave them 5 stars and recommended them to everyone. Unfortunately the dentist that we liked left, and they’ve become unprofessional. The last 2 time we went (me and my daughter) the dentist appointments was cancelled without notice and we could only see the hygienist which is imo the secondary reason for a visit, not the primary. I received the following email from their from office: “…you are free to go to another dentist idien you are not satisfied.” 2 stars - as they took the time to run the reply through a translator, evident from the spelling error in the reply, which I do actually appreciate. I am taking their advice and going to another dentist.

Seamless admission and reception process. The practice has a nice interior aesthetic. Clinical staff are friendly and welcoming.

Like others, a very bad experience with the administration at Lassus dentists. I had treatments at the dentist on August 1, 2023 and August 10. I moved on August 4 and I also passed this on during my visit on August 10. Invoices and reminders for the processing of August 1, including letters from a collection agency, had been sent to my old address. (Note: invoices before August 10 were sent to the correct address) It was only in 2024 that I received an invoice from a bailiff at my new/correct address and paid it immediately. I contacted Ester today and asked that they refund the €40 collection costs for the invoice to me since I provided my new address on time. The lady says that it was completely logical that the invoice was sent to her old address because that is where I lived during the treatment (I wonder if she expects her government correspondence for 2023 at her old address if she has an address as of January 1, 2024 change?). The conclusion is that it is my fault - providing my new address 10 days after the treatment is not enough, and she refuses to reimburse me for the collection costs. Lassus dentists believes that they have very “neatly” sent all correspondence to the correct address.