Awful place really. My doctor is either away, or she does her best not to send me to the specialist. Basically i pay the health insurance for nothing.

I haven't even been to this place because it was impossible to get an appointment in 8 months. It seems that assistant's job is to keep doctor's agenda clear, rather than actually care about the patients.

Pretty bad experience. Slow. No intention to help. Lots of excuses like “sorry this is how things are”. I recommend you look for another huisarts

(Translated by Google) I have always been very satisfied with the GP practice, but the quality has drastically decreased in the last two years. Empathy, professionalism, service and understanding are hard to find for both the acting GP and the doctor's assistant. When you ask a question you will not get a substantive answer and you will be ridiculed for asking the question. Which really surprises me, considering that in the past the doctors were very empathetic and thoughtful. At the moment it is not even possible to make an appointment in August and September due to holidays…. Unfortunately, the practice is no longer what it used to be, a pity to have to leave this practice after 30 years. (Original) Ik ben altijd heel tevreden geweest over de huisartsenpraktijk, maar sinds twee jaar is de kwaliteit drastisch verminderd. Empathie, professionaliteit, dienstverlening en begrip zijn ver te zoeken voor zowel waarnemend huisarts als de doktersassistente. Wanneer je een vraag stelt krijg je geen inhoudelijk antwoord en wordt je belachelijk gemaakt om het stellen van de vraag. Wat mij erg verwondert, gezien in het verleden de artsen zeer empathisch en meedenkend waren. Momenteel is het zelfs niet eens mogelijk om in augustus en september een afspraak te maken vanwege vakantie…. De praktijk is helaas niet meer wat het was, jammer om na 30 jaar deze praktijk te moeten verlaten.

If I could give 0 stars I would. AVOID THIS PRACTICE AT ALL COSTS! Our family has been registered here for roughly 3 years. We have had multiple instances where the doctors refuse to see us as it was not an 'emergency'. On one occasion my pregnant wife was struggling with severe leg pain, after multiple calls and insisting on being seen she was told to, you guessed it, take paracetamol and only come back after 6 week of pain (bearing in mind that the pain was of such a degree that she could not sleep) or if she became paralyzed. On another occasion I burst my eardrum and was told one of the doctors was ill so they would only be seeing emergencies and that the soonest they could see me was a week but I should make an appointment for 6 weeks to see if the ear had healed. Despite 3 phone calls the doctor refused to even speak to me on the phone and the receptionist could not give any further guidance on how to deal with it i.e., did not mention if I could get the ear wet, use earplugs or fly with the broken ear drum. Our prior huisarts was always helpful and available and a very different experience (but he retired). We registered here as it was the only huisarts with availability but that seems to be the case for a reason. Based on my experience I would look elsewhere if at all possible.

These group of doctors are great. The staff are nice and have always been helpful to me and my kids. I especially feel very fortunate that they take the time to explain why they are taking a certain course re: diagnosis and also research and discuss with their colleagues if there are maybe other possible solutions. Kudos to Dr Van Rooden and all the talented doctors there.

(Translated by Google) Almost impossible to schedule an appointment, no compassion and has to beg for medication in severe pain. After pleading, you still get no more than diclofenac and no appointment. (Original) Bijna onmogelijk om een afspraak in te plannen, geen medeleven en moet smeken om medicatie bij erge pijn. Na een smeekbede krijg je nog steeds niet meer dan diclofenac en geen afspraak.

Mistakes and errors. Medication error 1: I was given a six-month supply of medication. I only ordered for myself. medicines. As a result of such mistakes, my daughter was left without medication for herself. It's been 2 weeks now and still no medicine. An assistant took us to the doctor for a check-up. The assistant asked me what I think is wrong with my daughter? The second question was whether I was afraid of what was happening to my daughter? I came to the doctor for help and a diagnosis of my daughter's condition. I received questions from the assistant. ...And no accurate diagnoses. The assistant made diagnoses that did not match the situation. She didn't weigh my daughter and said she was fat. Another diagnosis was also given to my daughter. Without any research. I have not received a referral, not even for a standard blood test for my daughter. The assistant's diagnosis does not coincide with the doctor's diagnosis. There are many inaccuracies and lies in the clinic. My daughter arrived with a painful and swollen foot. First time in October. Now it was the second time in November. It is already more swollen and painful. No treatment was given. I do not recommend this clinic. I was registered there because there were no places nearby.

Always do their utmost to help you as best and as quickly as possible

It’s a very nice policlinic. Helpful assistants and doctors. I have a very willing to help huisarts. She sent me to specialist several times when I asked for it. Yes, you have to wait sometimes like in lot’s of other places, but in case of emergency you can have appointment very fast. I am registered here for years, though I live a bit far. It’s very difficult to find a good huisarts that’s why I am still here.

The best doctors in Amsterdam

(Translated by Google) Doctor himself was nice but the practice is overcrowded and there is not enough staff. Practically impossible to get an appointment and if you do get an appointment the average waiting time for an appointment is longer than a week… (Original) Dokter zelf was aardig maar de praktijk is overvol en er is te weinig personeel. Praktisch onmogelijk om een afspraak te krijgen en als je wel een afspraak krijgt is de gemiddelde wachttijd voor een afspraak is langer dan een week…

Today I went to this doctor for the first time and I don't really understand the bad reviews. I was heard and immediately referred to the hospital for good reason. Now disappointed with the hat, but received good care.

Don’t get the bad reviews. My GP was excellent, couldn’t recommend her enough

(Translated by Google) Kindness, empathy and professionalism is hard to find since it comes under SAG. Wrong forecasting... wrong on wrong on wrong that made me decide to leave after 30 years. (Original) Vriendelijkheid, empathie en professionaliteit is ver te zoeken sinds het onder SAG valt. Verkeerde prognoses... fout op fout op fout dat heeft me er toe doen besluiten na 30 jaar weg te gaan.

Truly shockingly rude doctors assistant

(Translated by Google) For more than 10 years I have been a great General Practitioner who I can always go to. (Original) Al meer dan 10 jaar een fijne Huisarts waar ik altijd terecht kan.

(Translated by Google) Modern and competent doctors and assistants. Moreover, always very friendly. In case of questions or concerns, the assistant tries to estimate by telephone how urgent it is. My experience is that you can make a good first analysis with specific questions. Sometimes it could wait, but sometimes I could come urgently. Double appointment time is never a problem if you indicate this in advance. The only downside is that the agreements always come to an end and it was my turn on average one hour after the right time. Occasionally even two hours, which made me late for my next appointment. There is an option for e-consult via a secure portal. Digital appointments can also be scheduled. (Original) Moderne en competente artsen en assistenten. Bovendien altijd zeer vriendelijk. Bij vragen of zorgen probeert de assistent telefonisch in te schatten hoe dringend het is. Mijn ervaring is dat men met gerichte vragen een goede eerste analyse kan maken. Soms kon het wachten, maar ik mocht ook wel eens met spoed komen. Dubbele afspraaktijd is ook nooit een probleem als je dit vooraf aangeeft. Enige minpuntje is dat de afspraken altijd uitlopen en ik gemiddeld een uur na de juiste tijd aan de beurt was. Een enkele keer zelfs twee uur, waardoor ik te laat op mijn volgende afspraak kwam. Er is een mogelijkheid tot e-consult via een beveiligd portaal. Ook kunnen er digitaal afspraken gepland worden.

(Translated by Google) Doctor Peters is very good and can communicate well with her patients. So communicating is the key point. She gives good advice and is also a real doctor. One of the better female doctors I've had. (Original) Dokter peters is heel erg goed en kan goed met haar patiënten communiceren. Dus communiceren is het belangrijkste punt. Ze geeft goed advies en is ook een echte dokter. Wel 1 van de betere vrouwelijke doctoren die ik hebt gehad.

I have always felt well with treatment and advice. Recommend

Its impossible to make an appointment, GP is always arguing and most of the time impossible to visit a doctor. they are irresponsible, I'm still waiting doctor's call from clinic since last December. I'm trying to find and register with new GP. It's so hard to find a GP in Amsterdam who takes close your problem close to heat.

Great doctors, always precise and kind service

I honestly only had great experiences here with the GPs. Along the years I ve seen 3 different GPs, all very kind, attentive and helpful. I got referals to further investigations and specialists several times, which is sometimes difficult in NL. I ve always felt taken seriously here. Sure, sometimes there s a bit of delay, or it takes over a week before you can book an appointment- therefore not giving the full starts. But I have been recommending this place to colleagues and friends in the area.