2/5 Jonathan B. 1 year ago on Google
Loved
my
actual
stay
but
management
is
domineering.
Invasive.
Inconsiderate.
Staff
is
helpful
but
does
cave
to
domineering
management,
at
times.
Bed
bugs
appeared
in
room
132;
I
was
accused
of
complaining
about
them,
after
showing
many
bites
on
arms
and
chest
and
wrists;
I
was
asked
to
leave
after
"complaining"
and
management
not
believing
me,
also
asked
to
leave
after
paying
late
though
I've
paid
for
a
room
every
day.
Accosted
and
accused
by
staff
and
management
repeatedly
in
front
of
other
customers
and
then
"why
don't
you
just
find
another
hotel?"
when
I
brought
up
bed
bugs
again.
Management
refers
to
guests
by
their
room
number,
to
their
face
and
over
the
phone
to
employees.
Standard
practice?
Or
just
the
full
package,
here
at
the
Lodge?
Can
hardly
rate
higher
than
current
rating
on
Google.
...
2 people found this review helpful ๐